ibis Sydney Airport 3.5 stars

Customer review rating (ALL Rating) 4.0/5 2,126 reviews

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ibis Sydney Airport - Image 1
ibis Sydney Airport - Image 2
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205 O'Riordan Street, 2020 MASCOT, Australia

Description

Hotel extras

  • ibis Kitchen serving breakfast, lunch & dinner every day

  • Short walk to Mascot train station and only 2 stops to Sydney's CBD

  • Less than 1km from Sydney's Domestic Airport terminals

  • A hotel for the whole family with pet-friendly rooms available

  • Enjoy the exclusive ibis "Sweet Beds"

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room 1 Double and 1 Single Bed

Photo out of - Standard Room 1 Double and 1 Single Bed

Well-appointed rooms offering a very comfortable stay. With all the features you need to feel like you are on cloud nine! Features include, Sweet Bed, TV, air conditioning, iron/ironing board, coffee/tea facilities, fridge and en-suite. Up to 3 adults.

Max. number of persons
3
Area
From 16 m² / 172 sq ft

Bedding

Double bed(s) x1

Single bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Flexible showerhead
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 17'/43 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • 3 pers. max
  • 16 m² / 172 sq ft
  • Bedding 1 x Double bed(s) and 1 x Single bed(s)
See availabilities

Superior rooms offering a superior stay. With all the features you need to feel like you are on cloud nine! Features include signature Sweet Bed, TV, air conditioning, iron/ironing board, coffee/tea facilities, fridge and en-suite. Sleeps maximum 2 adults

Max. number of persons
2
Area
From 16 m² / 172 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

Hotel location

ibis Sydney Airport

205 O'Riordan Street
2020 MASCOT
Australia

GPS:-33.927867, 151.187217

Telephone
Fax +61 2 8339 8585

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
  • SYDNEY Additional charge
  • SYD Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 200 rooms
  • 6 rooms for people with reduced mobility
  • 200 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Portuguese
  • Vietnamese
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Laundry / Valet Services Additional charge
  • Dry cleaning / Ironing Additional charge
  • Laundromat Additional charge

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line Additional charge

Air conditioning

Desk equipment available

  • Plugs and converters available on desks
  • Umbrellas

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine Additional charge

Family

Services for children

  • Board games available
  • Children''s TV Channels

Well-being

ibis MiniGym

  • On site
  • On site
  • Enclosed outdoor parking
  • Private
  • 60 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 0 m / 0 ft

  • Parking pricing: 23.60 € 38 AUD Per day
  • Parking for a month
  • Parking for a week

Services & equipment

  • Intercom
  • Electric car recharging units 7 kVA
  • TESLA recharging units

Security

  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Elevators
  • Accessible parking

ibis Kitchen & Bar

Photo out of - ibis Kitchen & Bar

Fun and fresh. Ibis Kitchen focuses on local seasonal foods. Casual a la carte dining for breakfast or enjoy an express lunch with no time to waste. For dinner ibis Kitchen offers and extensive a la carte menu in a modern and friendly atmosphere.

Cooking style
Bistro
Chef name
Subash SHRESTHA
Capacity
120
Accessibility
Accessible service
205 O'Riordan Street, 2020 Mascot, Australia
Telephone +61 2 8339 8500
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Terrace

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Children menu
  • Gluten-free menu
  • Halal menu
  • Vegetarian menu

Fun and fresh. Ibis Kitchen focuses on local seasonal foods. Casual a la carte dining for breakfast or enjoy an express lunch with no time to waste. For dinner ibis Kitchen offers and extensive a la carte menu in a modern and friendly atmosphere.

The perfect place to catch up with friends after a long flight, hard day at work or relax before your holiday. Enjoy a selection of beer, wine and spirits from the finest local and international suppliers in our lounge, bar or outdoor heated terrace.

Daily breakfast buffet from 05:30am - 11:00am, available 7 days

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  2,126 reviews

Customer review rating 2.5/5

Bronwyn M. Families - Confirmed reviews ALL

Dear Bronwyn M., Thank you for taking the time to share your experience. We appreciate your kind words regarding our reception staff, who strive to provide excellent service. However, I am sorry to learn about the cleanliness issues you encountered in your room, as well as the challenges during your dining experience. We aim to maintain high standards and will review your feedback to ensure our facilities and services meet those expectations. Your insights are invaluable in helping us improve. Thank you for your understanding, and we hope to welcome you again under better circumstances. Sincerely, ibis Sydney Airport

Customer review rating 2.5/5

Marion C. Families - Confirmed reviews ALL

Dear Marion C., Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about our location. However, we regret to hear that the room did not meet your expectations and that the lounge area was not adequately maintained. Your insights are valuable for our continuous improvement. Kind Regards, ibis Sydney Airport

Customer review rating 3.0/5

Nicole W. Solo - Confirmed reviews ALL

Dear Nicole, Sorry to hear that your stay did not meet your expectations on this occasion. We appreciate you taking the time to tell us about your experience. Your feedback has been shared with our Management team for review. Warm regards, Ibis Sydney Airport Team

Customer review rating 4.5/5

Cally W. Families - Confirmed reviews ALL

Dear Cally W., Thank you for your positive feedback. We are pleased to hear that our hotel met your needs for a convenient stay before your early flight. We look forward to welcoming you back in the future. Best regards, ibis Sydney Airport

Customer review rating 5.0/5

Anthony C. Business - Confirmed reviews ALL

Dear Anthony C., Thank you for sharing your positive feedback regarding your recent stay with us. We are delighted to hear that Lynette's warm welcome and attentive service contributed to your relaxing experience. It is also wonderful to know that you enjoyed the amenities we offer, including our restaurant television and welcome drink. We appreciate your mention of our convenient location, and we hope you had the opportunity to explore the new shopping village nearby. Your kind words motivate us to continue delivering exceptional service. Thank you once again for your review. Kind regards, ibis Sydney Airport

Dear Bronwyn M., Thank you for taking the time to share your experience. We appreciate your kind words regarding our reception staff, who strive to provide excellent service. However, I am sorry to learn about the cleanliness issues you encountered in your room, as well as the challenges during your dining experience. We aim to maintain high standards and will review your feedback to ensure our facilities and services meet those expectations. Your insights are invaluable in helping us improve. Thank you for your understanding, and we hope to welcome you again under better circumstances. Sincerely, ibis Sydney Airport

Customer review rating 2.5/5

Marion C. Families - Confirmed reviews ALL

Room was very basic, lounge was very dirty

Dear Marion C., Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about our location. However, we regret to hear that the room did not meet your expectations and that the lounge area was not adequately maintained. Your insights are valuable for our continuous improvement. Kind Regards, ibis Sydney Airport

Customer review rating 3.0/5

Nicole W. Solo - Confirmed reviews ALL

While location and price were good, and staff were lovely, the level of house keeping and facilities was very disappointing. The milk in my fridge had already been opened. There were stains on the cushion, the door to the bathroom was grimy along the opening edges and dirty on bathroom side. The tv remote looked like it had never been cleaned near the buttons. I wiped many areas myself with hand wipes that i had. While adequate, the bathroom looked like it belonged in a caravan- again, it was adequate, but i had never seen this set up in a motel room. Many fittings were covered in dust-e.g the air con unit, the bathroom exhaust. The bed moved easily across the floor, needing to be pushed back into position frequently. The mattress topper hung over the edge of the bed, however i did not have the strength to fix it- but the bed in general was very comfortable. The meals from the restaurant were delicious and a great size!! Staff were generally helpful and friendly.

Dear Nicole, Sorry to hear that your stay did not meet your expectations on this occasion. We appreciate you taking the time to tell us about your experience. Your feedback has been shared with our Management team for review. Warm regards, Ibis Sydney Airport Team

Customer review rating 4.5/5

Cally W. Families - Confirmed reviews ALL

Great place for a night before an early flight.

Dear Cally W., Thank you for your positive feedback. We are pleased to hear that our hotel met your needs for a convenient stay before your early flight. We look forward to welcoming you back in the future. Best regards, ibis Sydney Airport

Customer review rating 5.0/5

Anthony C. Business - Confirmed reviews ALL

Lynette's welcoming smile and smooth helpful checkin set the tone for the helpful stay. Small things like putting the AFL legends game on the restaurant TV was appreciated as was the welcome drink. The hotel is in a more convenient location now that the shopping village including a Woolworths has opened up only 500 metres away.

Dear Anthony C., Thank you for sharing your positive feedback regarding your recent stay with us. We are delighted to hear that Lynette's warm welcome and attentive service contributed to your relaxing experience. It is also wonderful to know that you enjoyed the amenities we offer, including our restaurant television and welcome drink. We appreciate your mention of our convenient location, and we hope you had the opportunity to explore the new shopping village nearby. Your kind words motivate us to continue delivering exceptional service. Thank you once again for your review. Kind regards, ibis Sydney Airport

Customer review rating 4.5/5

Andrew C. Couples - Confirmed reviews ALL

We were there overnight before our flight. Hotel was easy to get to via the shuttle bus. Reception was great with checking in and booking our return shuttle

Dear Andrew C., Thank you for your positive feedback regarding your recent stay with us. We are pleased to hear that you found our rooms clean, our staff helpful, and our shuttle service convenient. Your satisfaction is important to us. Kind regards ibis Sydney Airport.

Customer review rating 3.0/5

Karen W. Families - Confirmed reviews ALL

Comfortable bed and facilities adequate for our stay. The restaurant food was not very good. Our evening meal was cold when they arrived at our table. Seemed to be under-staffed and waitress were not very polite at times. We left to have breakfast elsewhere after this.

Dear Karen W., Thank you for your feedback regarding your recent stay. We appreciate your comments on the comfort of our beds and facilities. However, I regret to hear about your dining experience and the service you received. Your insights will be taken into consideration for future improvements. Kind regards, ibis Sydney Airport

Customer review rating 5.0/5

Judy M. Couples - Confirmed reviews ALL

Close to Mascot Station and 15 minute walk from Domestic terminal. Very well priced. I very much enjoyed staying here and would happily stay again.

Dear Judy M., Thank you for your kind words regarding your recent stay at ibis Sydney Airport. We are pleased to hear that you enjoyed our comfortable accommodations, restaurant, and convenient location. We look forward to welcoming you back in the future. Kind regards, ibis Sydney Airport

Customer review rating 2.0/5

Darryl M. Business - Confirmed reviews ALL

Adequate

Dear Darryl M., Thank you for your feedback. We strive to provide a comfortable experience for all our guests and appreciate your input. Should you have specific suggestions for improvement, we would be eager to hear them. Kind regards, ibis Sydney Airport

Customer review rating 5.0/5

Scott S. Solo - Confirmed reviews ALL

Well rested for a long flight, quality full buffet breakfast.

Dear Scott S., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our accommodations comfortable and that our breakfast exceeded your expectations. We look forward to welcoming you back for another stay in the future. Best regards, ibis Sydney Airport

Customer review rating 2.5/5

Belinda R. Families - Confirmed reviews ALL

I appreciate that a staff member came up to address the issue but I wish an alarm had gone off and these smoking jerks been kicked out and fined on the spot.

Dear Belinda R., Thank you for your feedback regarding your recent stay. We understand the frustration caused by smoking on your floor and appreciate your recognition of our staff's efforts. Your comments will be considered in our ongoing review of hotel policies. Kind Regards, ibis Sydney Airport

Customer review rating 4.5/5

Bronnie M. Families - Confirmed reviews ALL

I had a great stay ,everything all in one hotel for the budget no complaints , restaurant bar , room service id definately stay again great location short walk to train shuttel service to airport very convenient ,and love the staff so helpfull

Dear Bronnie, Thank you for your review. We are pleased you enjoyed your stay and look forward to welcoming you back on your next trip to Sydney. Warm regards, Ibis Sydney Airport Team

Customer review rating 4.5/5

Bruce L. Couples - Confirmed reviews ALL

Comfortable Great location

Customer review rating 4.0/5

Margaret H. Families - Confirmed reviews ALL

This was one of the more economical hotels in the area. The room was quiet, the bed was comfortable and the shower was good. I liked the restaurant on the ground floor for coffee and somewhere to sit and chat.

Dear Margaret H., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you found our hotel comfortable and enjoyed the amenities we offer, including the restaurant. Your satisfaction is important to us, and we look forward to welcoming you back. Kind regards, ibis Sydney Airport

Customer review rating 2.5/5

Daniel J. Families - Confirmed reviews ALL

Place was ok for the budget but staff where hit and miss, some were friendly, others seemed not to care

Dear Daniel J., Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about our budget-friendly accommodation. However, we regret to learn that your experience with our staff was inconsistent. Your insights will be taken into account as we strive to enhance our service. Kind regards, Ibis Sydney Airport

Customer review rating 4.5/5

Farokh B. Families - Confirmed reviews ALL

Compct room but comfortable, friendly reception

Dear Farokh B., Thank you for your kind words regarding your recent stay with us. We are pleased to hear that you found your room comfortable and our reception team friendly. Your feedback is valued, and we hope to welcome you back soon. Kind regards, ibis Sydney Airport

Customer review rating 4.0/5

Niikkula S. Families - Confirmed reviews ALL

Late arrival - shuttle and reception staff friendly and upbeat. Quick to check-in and out. Clean and comfortable room. Good location to Domestic Airport.

Dear Niikkula S., Thank you for your kind feedback. We are pleased to hear that you enjoyed your overnight stay and appreciated our friendly staff, clean accommodations, and convenient location. Your positive comments motivate us to continue providing excellent service to our guests. Kind regards, ibis Sydney Airport

Customer review rating 4.5/5

Georgina H. Families - Confirmed reviews ALL

the only thing we want to bring up. when we walked into our room was the carpet. stained and obviously tried to be cleaned, not a good look. Surely you can fix that. disappointing

Dear Georgina H., Thank you for your positive feedback regarding our convenient location, food options, and comfortable beds. We appreciate your comments about the carpet and will take them into consideration for future improvements. Your insights are valuable to us. Kind regards, ibis Sydney Airport

Customer review rating 3.0/5

Serena F. Couples - Confirmed reviews ALL

It was ok for 1 night to stay close to the airport. I think the shuttle to the airport should be included in the price, or at least cheaper than $12. I paid the same amount with Uber. The room size was ok, bed were comfy. The hotel might need some renovations. The carpet in the room was old and stained, the bathroom was clean but it was so old that the basin was yellow (instead of white).

Dear Serena F., Thank you for taking the time to provide feedback regarding your recent stay with us. We are pleased to hear that you found your stay comfortable and appreciated the proximity to the airport. We acknowledge your concerns regarding the shuttle service pricing and the condition of the room. Our shuttle fee reflects the operational costs, and we continually evaluate our facilities to ensure a pleasant experience for our guests. Your insights about the room's condition will be taken into consideration as we plan future renovations. Thank you once again for your feedback. We hope to welcome you back in the future for an improved experience. Kind regards, ibis Sydney Airport

Customer review rating 1.5/5

Lauren N. Solo - Confirmed reviews ALL

The room was smaller than the photos made it appear. The bathroom was just wierd and cramped and the noise of the bathroom door opening and closing, not just in my unit, but those near me, was very loud. The noise of the room doors slamming shut at all hours was also very jarring and woke me up multiple times during the night. There was no choice of pillows either. The restaurant and bar was woefully understaffed and the staff that were there were totally overworked. I will never stay there again.

Dear Lauren N., Thank you for sharing your feedback regarding your recent stay. We sincerely regret that your experience did not align with your expectations. It is disappointing to hear that the room size and bathroom layout did not meet your needs, as we strive to accurately represent our accommodations. We apologize for the disturbances caused by external noise and the impact it had on your rest. Additionally, your comments regarding the staffing levels in our restaurant and bar are noted, as we understand the importance of providing attentive service. We appreciate your insights, as they help us improve our guest experience. Thank you for your time, and we wish you all the best. Sincerely, ibis Sydney Airport

Other web-users rate our hotel

  • 1,882 reviews 9.4/10 Location
  • 2,355 reviews 5.5/10 Room
  • 2,064 reviews 8.1/10 Service
  • 52 reviews 4.2/10 WiFi
  • 1,282 reviews 4/10 Cleanliness
  • 517 reviews 2.7/10 Amenities
  • 403 reviews 6.4/10 Breakfast

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