ibis Sydney Airport 3.5 stars

Customer review rating (ALL Rating) 4.0/5 2,114 reviews

ibis Sydney Airport - Image 1
ibis Sydney Airport - Image 2
ibis Sydney Airport - Image 3
ibis Sydney Airport - Image 4

Description

Hotel extras

  • ibis Kitchen serving breakfast, lunch & dinner every day

  • Short walk to Mascot train station and only 2 stops to Sydney's CBD

  • Less than 1km from Sydney's Domestic Airport terminals

  • A hotel for the whole family with pet-friendly rooms available

  • Enjoy the exclusive ibis "Sweet Beds"

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

ibis Sydney Airport

205 O'Riordan Street
2020 MASCOT
Australia

GPS:-33.927867, 151.187217

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

ibis Kitchen & Bar

Fun and fresh. Ibis Kitchen focuses on local seasonal foods. Casual a la carte dining for breakfast or enjoy an express lunch with no time to waste. For dinner ibis Kitchen offers and extensive a la carte menu in a modern and friendly atmosphere.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  2,114 reviews

TripAdvisor Rating  3.5/5  2,296 reviews

Customer review rating 5.0/5

Dianne M. Couples - Confirmed reviews ALL

Great overnight stay before an early flight. This is our third time to stay here and very happy with the service and room. Comfortable bed and has all we need. Food available at a reasonable price. Very convenient to the International airport.

Dear Dianne M., We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Sydney Airport Team

Customer review rating 2.5/5

Wing L. Y. Business - Confirmed reviews ALL

Comfort level same as Ibis budget. Only lobby slightly more presentable.

Dear Wing L. Y., Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about our lobby and understand your perspective on the comfort level. Your insights are valuable to us as we strive to enhance our guest experiences. Goodbye, ibis Sydney Airport

Customer review rating 4.5/5

Guy B. Couples - Confirmed reviews ALL

We had an early international flight. This accommodation was perfect for this.

Dear Guy B., We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Sydney Airport Team

Customer review rating 4.0/5

Agnieszka C. Couples - Confirmed reviews ALL

We had one nights accommodation pre early morning flight the next day. The location was very convenient to the airport for us, it was great that the restaurant was open and serving dinner till late in the evening. The dinner menu was excellent.

Dear Agnieszka C., We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Sydney Airport Team

Customer review rating 0.5/5

Gabrielle M. B. Solo - Confirmed reviews ALL

We originally booked this room because the website advertised this hotel as being pet friendly. No where during the booking process did the hotel say that pet friendly rooms were an additional $80 for a "cleaning fee". It wasnt listed on the main page where they say they are a pet friendly hotel. It wasn't listed on the room selection page. It again wasnt listed on the checkout page before final payment. It was only after booking the non-refundable room that it was stated that it would cost extra for the room to be pet friendly. We called the hotel after discovering this predatory pricing practice, and the staff were extremely unhelpful, and unapologetic. Finally when I went to the hotel, (because if you don't show up for the room they charge you extra), the room was disgusting. The carpet is old and worn to the point that it needs replacing. The sheets were stiff and uncomfortable. The bathroom lining was yellowed, and there was scum and grime on the shower head. For a hotel that charges an extra $80 for a cleaning fee, I could not see where that money is going. Overall I was digusted by the preatory pricing, disappointed by the rude service and not surprised by the overall uncleanliness of the room and hotel in general. I will never be staying at an Ibis hotel again, and would encourage anyone else to look else where for accommodation. Staying at a hostel would have been cheaper and cleaner.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 2,067 reviews 9.3/10 Location
  • 2,553 reviews 5.6/10 Room
  • 2,198 reviews 8.1/10 Service
  • 56 reviews 3.8/10 WiFi
  • 1,369 reviews 4.1/10 Cleanliness
  • 785 reviews 7/10 Value
  • 590 reviews 2.5/10 Amenities
  • 423 reviews 6.6/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Sydney