ibis Sydney Airport Hotel 3.5 stars

Customer review rating 4.3/5 9,435 reviews

ALLSAFE approved hotel

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How it works?
ibis Sydney Airport
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+ 22 Services

Hotel extras

  • 24 hour Food & Beverage facilities

  • Short walk to Mascot train station and local, vibrant eateries

  • Less than 1km from Sydney's Domestic Airport terminals

  • Only two train stops to Sydney's CBD

  • Enjoy the exclusive ibis "Sweet Beds"

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • SYDNEY Paying
  • Languages spoken at the hotel
  • Early check-in/Late check-out Paying
  • Currency exchange
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
  • Snack & beverage machine Paying
Leisure and activities
  • Fitness centre
Business services
  • 1 Meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Sydney Airport

205 O'Riordan Street
2020 mascot
australia

Tel: +61283398500

Fax: (+61)2/83398585

Check-in from 14h00

Check out up to 11h00

  • By plane

    SYDNEY At 1km / 0.62 miles - Shuttle paying

GPS :-33.927867, 151.187217

Our accommodation(s)

Stylish and contemporary, each of the guest rooms at ibis Sydney Airport is designed for comfort. Featuring warm décor, double glazed windows with blackout blinds, and the supremely comfortable ibis Sweet Bed, each guest room provides the perfect place to retire to at the end of a long journey. Guests staying at this Sydney Airport hotel can enjoy a relaxed, peaceful night's sleep with access to all the essentials, including a private ensuite, an LCD TV, ironing facilities and a fridge.

Our restaurants and bars

ibis Kitchen & Bar

Type of cuisine: Bistro

Fun and fresh. Ibis Kitchen focuses on local seasonal foods. Casual a la carte dining for breakfast or enjoy an express lunch with no time to waste. For dinner ibis Kitchen offers and extensive a la carte menu in a modern and friendly atmosphere.

IBIS KITCHEN & BAR

The perfect place to catch up with friends after a long flight, hard day at work or relax before your holiday. Enjoy a selection of beer, wine and spirits from the finest local and international suppliers in our lounge, bar or outdoor heated terrace.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 16

  • Maximum capacity: 12 people

Find out more

Our guest reviews for
ibis Sydney Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

9,435 reviews

TripAdvisor Rating 3.5/5

2,155 reviews

Fantastic Team

Customer review rating 4.5/5

Wendy Solo - 11/09/2021 Confirmed reviews ALL

I was stuck in Sydney, for a month, due to the closed borders. Matt and the 2 Tristan's save my sanity. Always helpful, happy and available for a chat. Nothing was too hard for them, they even helped me with my paper-craft models. Nusu, the half lion, went to a good home. The food was plentiful, of an excellent quality and they learned my preferences quickly. The bed was very comfortable and I slept well every night.

Dear Wendy, We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback from our long stay guests. I will share your comments with the Tristan's and Mat. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Holdsworth Service Experience Manager

Very well located in the lockdown

Customer review rating 4.5/5

Jim W. Solo - 10/09/2021 Confirmed reviews ALL

I had to fly out of Sydney International airport during the lockdown and found the Ibis very suitable to my needs. It was close to Woolworths and BWS so I could do shopping for food and beer and take it back to my comfortable room and sit and enjoy the facilities.

Dear Jim, We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Holdsworth Service Experience Manager

Excellent stay

Customer review rating 5.0/5

Jeanen B. Solo - 04/09/2021 Confirmed reviews ALL

Friendly and very helpful staff…

Dear Jeanen, We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Holdsworth Service Experience Manager

Nicely appointed rooms

Customer review rating 4.5/5

Josie C. Solo - 02/09/2021 Confirmed reviews ALL

After parking in the handy hotel car park I was greeted very warmly by the front desk staff. In a jiffy I was in my room and settled. In the morning another friendly face checked me out. All together a very smooth and restful overnight stay for the weary traveller

Dear Josie, We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback from our Accor Live Limitless members. I will share your comments with our team. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Holdsworth Service Experience Manager

Close to airport. Friendly staff.

Customer review rating 3.5/5

Sharon M. Solo - 29/08/2021 Confirmed reviews ALL

The rooms are small and basic, but the food was very nice and the staff were very nice and helpful.

Dear Sharon, We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. Our exterior window cleaning has been postponed due to the Sydney Lockdown, I apologise that this has impacted your stay negatively on this occasion. Thank you again for sharing your experience. We hope to welcome you back again. Sincerely, Michelle Holdsworth Service Experience Manager
Customer review rating 4.0/5

Catherine M. Solo - 25/08/2021 Confirmed reviews ALL

Comfortable and perfect for a one night stay

Dear Catherine, We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive feedback from our guests. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Holdsworth Service Experience Manager

Close to airport and the room was great

Customer review rating 5.0/5

Samuel T. Solo - 18/08/2021 Confirmed reviews ALL

Great location especially on short notice, the room was perfect.

Dear Samuel, We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with Jim our Overnight Manager and our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Holdsworth Service Experience Manager

Great staff

Customer review rating 5.0/5

Georgina Solo - 12/08/2021 Confirmed reviews ALL

Great staff and a wonderful breakfast - even during the difficulties of lockdown!

Dear Georgina, We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Holdsworth Service Experience Manager

Exceptional Service during difficult times

Customer review rating 5.0/5

Mark Solo - 04/08/2021 Confirmed reviews ALL

The staff at your Ibis Sydney Airport hotel, deserve to be rewarded for their sensational service during these hard times. Every time I stay at the hotel the staff are friendly, happy and helpful. They have shown resilience above and beyond, as they deal with the complexity involved in the Sydney lockdown. Congratulations

Dear Mark, We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with the Tristan's and Mat (our dedicated "lockdown" team). Thank you again for sharing your experience, and we will see you back again on the 7th August. Sincerely, Michelle Holdsworth Service Experience Manager

Great service. Good stay

Customer review rating 4.0/5

Shihfen Solo - 02/08/2021 Confirmed reviews ALL

Always greeted upon arrival by friendly staff. Well looked after and Comfortable.

Dear Shih Fen, We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Holdsworth Service Experience Manager

Great stay

Customer review rating 5.0/5

Mick Business - 30/07/2021 Confirmed reviews ALL

Brief stay whilst waiting to go to airport

Dear Mick, We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Holdsworth Service Experience Manager

Friendly, Clean and Convenient

Customer review rating 5.0/5

Matt Couples - 24/07/2021 Confirmed reviews ALL

My partner and I stayed here for one night prior to a flight the next morning. Staff were lovely, friendly and made the experience much more relaxed which was nice as this was during the lockdown period. The room was clean, food and bar remained open (obviously takeaway only), which was super convenient given the current lockdown. I would definitely stay here again. Thankyou!

Dear Matt, We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Holdsworth Service Experience Manager

Good location and great service!

Customer review rating 5.0/5

Lu L. Families - 18/07/2021 Confirmed reviews ALL

My parents have a language barrier and the staff members were very helpful in making their stay easier. Definitely I will book again for transit at Sydney airport.

Dear Ms L., We very much appreciate your comments regarding your parents stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience. Sincerely, Michelle Holdsworth Service Experience Manager

Overall good stay

Customer review rating 4.0/5

M Solo - 06/07/2021 Confirmed reviews ALL

Good except take the Buddha bowl off the menu

Dear Matthew, We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive and constructive feedback. I will share your comments regarding the Buddha Bowl with our Executive Chef. Thank you again for sharing your experience, and we hope to welcome you back again in the future. Sincerely, Michelle Holdsworth Service Experience Manager

Simple and satisfying

Customer review rating 4.5/5

Anonymous Business - 04/07/2021 Confirmed reviews ALL

I’ve stayed at almost every hotel airport at Sydney many times including Rydges, Stamford, Pullman & Holiday Inn. First visit to The Ibis. Really impressed, punching above its weight.

Dear Shae, We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back again soon. Sincerely, Michelle Holdsworth Service Experience Manager

One of my favorite hotel to stay

Customer review rating 4.5/5

Linda W. Business - 01/07/2021 Confirmed reviews ALL

A very convenient position for some of my clients and close to the train etc . The staff are excellent and could not do enough for their guests.

Dear Linda, We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback from our Diamond Accor Live Limitless members. I will share your comments with our team, they will be thrilled to read your comments! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Holdsworth Service Experience Manager

Great Stay

Customer review rating 5.0/5

Sue W. Couples - 30/06/2021 Confirmed reviews ALL

We have styed here before and find it a great spot, especially when catching a plane. Having a restaurant onsite is great.

Dear Susan, We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback from our Silver Accor Live Limitless members. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Holdsworth Service Experience Manager

Good location and helpful staff

Customer review rating 5.0/5

Greg Couples - 30/06/2021 Confirmed reviews ALL

Stayed 6 nights. Friendly helpful staff both reception and housekeeping. Restaurant staff and service and breakfast very good

Dear Greg, We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback from our Silver Accor Live Limitless members. I will share your comments regarding our parking charges with our Management team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Holdsworth Service Experience Manager

Very handy

TripAdvisor rating 5.0/5

Margaret W 09/04/2021 TripAdvisor review

Really liked the location to the airport you can get shuttle or walk staff are very friendly and helpful breakfast was really good and shower was very good lovely and clean would highly recommend especially if you have early flight

Dear Margaret W, Thank you for your review. We love your recommendation of Ibis Sydney Airport to potential guests with an early morning flight, and are delighted that you enjoyed your stay with us. We look forward to welcoming you back again in the future. Warm regards, Michelle

Fantastic budget accomodation

TripAdvisor rating 5.0/5

ChrissieG1967 06/04/2021 TripAdvisor review

Budget price with a luxury feel. Great customer service from arrival. Sparkling clean room with all the necessities including shampoo and a hair dryer. Room was a good size and very functional. Lovely food and wonderful staff in the restaurant where nothing was too much trouble. Would stay again without hesitation.

Dear ChrissieG1967, Thank you for your glowing review from your recent stay. We are delighted that your stay was luxurious at a budget price. I am pleased to share your comments with our team and look forward to welcoming you back again next time you are visiting Sydney. Warm regards, Michelle

Our most recent 20 reviews

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