ibis Sydney Airport 3.5 stars

Customer review rating (ALL Rating) 4.0/5 2,134 reviews

ibis Sydney Airport - Image 1
ibis Sydney Airport - Image 2
ibis Sydney Airport - Image 3
ibis Sydney Airport - Image 4

Description

Hotel extras

  • ibis Kitchen serving breakfast, lunch & dinner every day

  • Short walk to Mascot train station and only 2 stops to Sydney's CBD

  • Less than 1km from Sydney's Domestic Airport terminals

  • A hotel for the whole family with pet-friendly rooms available

  • Enjoy the exclusive ibis "Sweet Beds"

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

ibis Sydney Airport

205 O'Riordan Street
2020 MASCOT
Australia

GPS:-33.927867, 151.187217

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

ibis Kitchen & Bar

Fun and fresh. Ibis Kitchen focuses on local seasonal foods. Casual a la carte dining for breakfast or enjoy an express lunch with no time to waste. For dinner ibis Kitchen offers and extensive a la carte menu in a modern and friendly atmosphere.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  2,134 reviews

Customer review rating 5.0/5

Donna T. Solo - Confirmed reviews ALL

Check in was smooth. Plenty of places to eat. Comfortable walk to train station Staff friendly.

Dear Donna T., We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Sydney Airport Team

Customer review rating 2.0/5

Kirsty K. Families - Confirmed reviews ALL

Broken bed, paid for queen room and requested cot, got a double and no cot set up. Staff did get the cot quickly but then the double bed broke from my partner sitting on it. Key cards kept failing. Crammed room. Coffee was not good. Aircon was noisey.

Dear Kirsty k., Thank you for sharing your feedback regarding your recent stay. We regret to hear that your experience did not meet your expectations, particularly concerning the bed quality and room size. We appreciate your understanding as our staff worked to address the cot setup promptly. Additionally, we take note of your comments regarding the key cards and air conditioning, and we will ensure these are reviewed. Your input is invaluable in helping us improve our services. Best regards, ibis Sydney Airport

Customer review rating 2.5/5

Katherine B. Couples - Confirmed reviews ALL

Room was small, and bathroom very small and tired. The shower and bed were good though. Breakfast was odd, literally no staff who checked our room number or that we were even supposed to be there (we were). Coffee from the machine was awful, and there was no option for a proper coffee (as no staff to make it). Overall if you’d told me I was in the Ibis budget hotel instead I would have believed it.

Dear Katherine B., Thank you for sharing your feedback regarding your recent stay. We regret to learn that the room size and bathroom facilities did not meet your expectations. Your comments about the breakfast experience and coffee quality have been noted; we appreciate your insights as they help us to identify areas for improvement. It is our aim to provide a comfortable and enjoyable stay for all guests, and we apologize for any inconvenience you encountered during your time with us. Thank you once again for your review. Best regards, ibis Sydney Airport

Customer review rating 2.5/5

Andre K. Friends - Confirmed reviews ALL

Did the job for a nights layover due to a flight cancelation. Air conditioner was loud and did not actually cool the room. Looked like the filters on the machine had not been cleaned in a long time. Would not stay here for more than one night. Overall hotel is pretty dated. Could do with a reno. On the plus side staff were very nice and attentive.

Dear Andre K., Thank you for sharing your feedback regarding your recent stay. I am sorry to hear that the air conditioning unit did not meet your expectations and that it appeared to require maintenance. We appreciate your comments about the overall condition of the hotel and understand that updates can be important for our guests' comfort. On a positive note, I am pleased to learn that our staff provided you with attentive service during your stay. Your insights are valuable, and I will ensure they are noted for future consideration. Best regards, ibis Sydney Airport

Customer review rating 4.5/5

Richard P. Couples - Confirmed reviews ALL

All good

Dear Richard P., Thank you for your positive feedback. We are delighted to hear that you appreciated our convenient location and nearby dining options. Your satisfaction is important to us, and we hope to welcome you back on your next visit. Best regards, ibis Sydney Airport

Other web-users rate our hotel

  • 2,028 reviews 9.4/10 Location
  • 2,522 reviews 5.4/10 Room
  • 2,181 reviews 7.9/10 Service
  • 60 reviews 3.7/10 WiFi
  • 1,343 reviews 3.9/10 Cleanliness
  • 1,276 reviews 4.3/10 Comfort
  • 767 reviews 6.9/10 Value
  • 568 reviews 2.4/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Sydney