ibis Sydney Airport 3.5 stars

Having stayed in a number of IBIS hotels around the world, I’ve generally come to know what to expect - a small basic but clean room with modern amenities. This apparently is never the case in Australia. Although “the worst hotel I’ve ever stayed award” still remains with the IBIS Melbourne airport hotel, the Sydney airport ibis is undoubtedly one of the dirtiest hotels I’ve stayed at in many years. In the post Covid era the management should be deeply ashamed and I would suggest the authorities should conduct an investigation as frankly, this place should be closed down. The carpet was so heavily stained in the room and public spaces that I was genuinely reluctant to remove my shoes. The place looks worn out and tired. The AC was noisy and ineffective. Checkin experience was smooth and the bathroom at least appeared to have been redone recently. The shuttle service to the airport was good. I would never ever return to this or any other IBIS in Australia ever again.

I am mid way through a three night stay at the Sydney Airport Ibis hotel and couldn’t be more delighted with my decision to stay here. What a delightful hotel. On my arrival I was greeted warmly and offered a room on the sixth floor. The room was quiet and being on an upper floor had an interesting and sunny outlook. I was in Sydney to visit family and was so impressed with my breakfast that I invited my son to join me for dinner at the hotel restaurant. We both chose the rump steak which was one of the nicest meals we have had for a long time. The steak was cooked to perfection. Breakfast each morning is a buffet and offers an excellent choice of hot and cold options.The staff are lovely and very accommodating. Both at reception and in the dining room. The room I have is perfect for the three nights I am here in Sydney. The bathroom is well designed, the bed, very comfortable and everything I could ask for during my stay is available. Being close to the airport is an added bonus as I have an early flight home in two days so can easily walk the seventeen minutes or catch a local bus, shuttle bus or taxi. As an aside for travellers who are ACCOR members, platinum cards with breakfast included and 50% on meals acknowledged. Thanks must go to the professionalism and friendliness of all the staff who made my stay so pleasurable.

I had an issue with the booking with a last minute change of dates and the staff did absolutely everything to fix it for me. Could not thank the reservation staff and front desk staff enough for sorting everything out for me. Thank you!

We stayed two nights, the first night prior to our trip we were allocated a disabled room which wasn't very pleasant. The second night we had a standard queen room which was we were much happier with. Overall a good stay...

Arrived in time for dinner. Gluten free options for dinner and breakfast.