ibis Sydney Airport 3.5 stars

Customer review rating (ALL Rating) 4.0/5 2,242 reviews

Best price
guarantee
ibis Sydney Airport - Image 1
ibis Sydney Airport - Image 2
ibis Sydney Airport - Image 3
ibis Sydney Airport - Image 4
205 O'Riordan Street, 2020 MASCOT, Australia

Description

Hotel extras

  • ibis Kitchen serving breakfast, lunch & dinner every day

  • Short walk to Mascot train station and only 2 stops to Sydney's CBD

  • Less than 1km from Sydney's Domestic Airport terminals

  • A hotel for the whole family with pet-friendly rooms available

  • Enjoy the exclusive ibis "Sweet Beds"

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room 1 Double and 1 Single Bed

Photo out of - Standard Room 1 Double and 1 Single Bed

Well-appointed rooms offering a very comfortable stay. With all the features you need to feel like you are on cloud nine! Features include, Sweet Bed, TV, air conditioning, iron/ironing board, coffee/tea facilities, fridge and en-suite. Up to 3 adults.

Max. number of persons
3
Area
From 16 m² / 172 sq ft

Bedding

Double bed(s) x1

Single bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Flexible showerhead
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 17'/43 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • 3 pers. max
  • 16 m² / 172 sq ft
  • Bedding 1 x Double bed(s) and 1 x Single bed(s)
See availabilities

Superior rooms offering a superior stay. With all the features you need to feel like you are on cloud nine! Features include signature Sweet Bed, TV, air conditioning, iron/ironing board, coffee/tea facilities, fridge and en-suite. Sleeps maximum 2 adults

Max. number of persons
2
Area
From 16 m² / 172 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

Hotel location

ibis Sydney Airport

205 O'Riordan Street
2020 MASCOT
Australia

GPS:-33.927867, 151.187217

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
  • SYDNEY Additional charge
  • SYD Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 200 rooms
  • 6 rooms for people with reduced mobility
  • 200 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Portuguese
  • Vietnamese
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Laundry / Valet Services Additional charge
  • Dry cleaning / Ironing Additional charge
  • Laundromat Additional charge

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line Additional charge

Air conditioning

Desk equipment available

  • Plugs and converters available on desks
  • Umbrellas

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine Additional charge

Family

Services for children

  • Board games available
  • Children''s TV Channels

Well-being

ibis MiniGym

  • On site
  • On site
  • Enclosed outdoor parking
  • Private
  • 60 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 0 m / 0 ft

  • Parking pricing: 38 AUD 38 AUD Per day
  • Parking for a month
  • Parking for a week

Services & equipment

  • Intercom
  • Electric car recharging units 7 kVA
  • TESLA recharging units

Security

  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Elevators
  • Accessible parking

ibis Kitchen & Bar

Photo out of - ibis Kitchen & Bar

Fun and fresh. Ibis Kitchen focuses on local seasonal foods. Casual a la carte dining for breakfast or enjoy an express lunch with no time to waste. For dinner ibis Kitchen offers and extensive a la carte menu in a modern and friendly atmosphere.

Cooking style
Bistro
Chef name
Subash SHRESTHA
Capacity
120
Accessibility
Accessible service
205 O'Riordan Street, 2020 Mascot, Australia
Telephone +61 2 8339 8500
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Terrace

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Children menu
  • Gluten-free menu
  • Halal menu
  • Vegetarian menu

Fun and fresh. Ibis Kitchen focuses on local seasonal foods. Casual a la carte dining for breakfast or enjoy an express lunch with no time to waste. For dinner ibis Kitchen offers and extensive a la carte menu in a modern and friendly atmosphere.

The perfect place to catch up with friends after a long flight, hard day at work or relax before your holiday. Enjoy a selection of beer, wine and spirits from the finest local and international suppliers in our lounge, bar or outdoor heated terrace.

Daily breakfast buffet from 05:30am - 11:00am, available 7 days

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  2,242 reviews

Customer review rating 4.0/5

Shirley N. Couples - Confirmed reviews ALL

Dear Shirley N., Thank you for your positive feedback regarding the comfort and convenience of our location. We appreciate your comments about the pizza and will take them into consideration as we strive to enhance our dining options. Kind regards, ibis Sydney Airport

Customer review rating 4.5/5

Yvonne S. Solo - Confirmed reviews ALL

Dear Yvonne S., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found value in our services and enjoyed the location and facilities. We look forward to welcoming you back in the future. Kind regards, ibis Sydney Airport

Customer review rating 4.0/5

Kevin W. Couples - Confirmed reviews ALL

Dear Kevin W., Thank you for your feedback regarding your recent stay at ibis Sydney Airport. We appreciate your comments about the convenience of our location, and we acknowledge your observations regarding the condition of the room and dining room furniture. Your insights are valuable as we continually strive to improve our guest experience. Kind regards, ibis Sydney Airport

Customer review rating 1.0/5

Gia A. A. Couples - Confirmed reviews ALL

Dear Gia A. A., Thank you for taking the time to share your experience with us. I sincerely apologize for the challenges you faced during your visit, particularly regarding the service provided by our front office and food and beverage teams. We strive to maintain a high standard of customer service, and I regret that we fell short in your case. I appreciate your feedback concerning the miscommunication about the airport shuttle service. Our aim is to assist every guest with their inquiries, and I will ensure that the team is reminded of the importance of providing accurate information. Additionally, your comments regarding the food and beverage staff's demeanor and the cleanliness of the dining area have been noted. We will address these matters with the respective teams to enhance our service quality. Thank you once again for your valuable input. We hope to have the opportunity to serve you better in the future. Kind regards, ibis Sydney Airport

Customer review rating 4.5/5

Iskandar J. Couples - Confirmed reviews ALL

Dear Iskandar J., Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed a comfortable experience and appreciated the quick check-in and check-out process. However, we regret the inconvenience caused by the delay in staff assistance at the front desk and your disappointment with the breakfast selection. Your comments are valuable, and we will take them into consideration as we strive to enhance our guest experience. Kind regards, ibis Sydney Airport

Dear Shirley N., Thank you for your positive feedback regarding the comfort and convenience of our location. We appreciate your comments about the pizza and will take them into consideration as we strive to enhance our dining options. Kind regards, ibis Sydney Airport

Customer review rating 4.5/5

Yvonne S. Solo - Confirmed reviews ALL

Great location and facilities

Dear Yvonne S., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found value in our services and enjoyed the location and facilities. We look forward to welcoming you back in the future. Kind regards, ibis Sydney Airport

Customer review rating 4.0/5

Kevin W. Couples - Confirmed reviews ALL

The hotel is very tired, room small but adequate, the dining room furniture was worn & repaired & looked poor.

Dear Kevin W., Thank you for your feedback regarding your recent stay at ibis Sydney Airport. We appreciate your comments about the convenience of our location, and we acknowledge your observations regarding the condition of the room and dining room furniture. Your insights are valuable as we continually strive to improve our guest experience. Kind regards, ibis Sydney Airport

Customer review rating 1.0/5

Gia A. A. Couples - Confirmed reviews ALL

If not because of our flight cancellation, we would not choose to stay here. The front staff and f&b staff are both terrible. I was asking the front staff with the mustache for the airport shuttle but he directed me to the bus stop instead. Even though I heard from the guest before me there was a shuttle leaving the next morning. What a rude guy. Maybe racist. When we are about to order at the bar of that restaurant they have, we are about 3rd in line and the f&b staff just rolled his eyes to the lady he was about to serve. I can see on his face that he is annoyed that someone is gonna order food. The vacant tables are all with dirty plates, maybe around 5-6 tables. So disappointed with the guy’s attitude toward the customers.

Dear Gia A. A., Thank you for taking the time to share your experience with us. I sincerely apologize for the challenges you faced during your visit, particularly regarding the service provided by our front office and food and beverage teams. We strive to maintain a high standard of customer service, and I regret that we fell short in your case. I appreciate your feedback concerning the miscommunication about the airport shuttle service. Our aim is to assist every guest with their inquiries, and I will ensure that the team is reminded of the importance of providing accurate information. Additionally, your comments regarding the food and beverage staff's demeanor and the cleanliness of the dining area have been noted. We will address these matters with the respective teams to enhance our service quality. Thank you once again for your valuable input. We hope to have the opportunity to serve you better in the future. Kind regards, ibis Sydney Airport

Customer review rating 4.5/5

Iskandar J. Couples - Confirmed reviews ALL

I was glad to have a quick check in and drop key check out. However I had to wait 10 minutes at the counter as there was no staff to process my check in. I was quite disappointed with the breakfast selection. Overall it was nice hotel and comfortable stay

Dear Iskandar J., Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed a comfortable experience and appreciated the quick check-in and check-out process. However, we regret the inconvenience caused by the delay in staff assistance at the front desk and your disappointment with the breakfast selection. Your comments are valuable, and we will take them into consideration as we strive to enhance our guest experience. Kind regards, ibis Sydney Airport

Customer review rating 5.0/5

Hannely J. Solo - Confirmed reviews ALL

Comfortable stay , good breakfast , convenient airport shuttle

Customer review rating 1.0/5

George Y. Couples - Confirmed reviews ALL

Had a sign of accor priority checkin, staff looked at the sign and told me not available. and still have to wait as a gold member. No upgrades even rooms available. The worst is I got put into an room for disabled people at first even I didn't request, the room was too large and too dirty. not gonna book this room any more

Customer review rating 2.0/5

Rami H. Solo - Confirmed reviews ALL

Hotel stay was fine enough but I booked the airport shuttle bus and asked the receptionist twice where to wait and confirmed my bus time. Bus came and went and I was never advised. When I asked why he didn't call me said oh you are meant to wait outside! Even though I asked him twice where to wait. had to take a taxi and I am requesting a refund for that.

Customer review rating 0.5/5

Wayne R. Couples - Confirmed reviews ALL

I have stayed here on a number of times and been happy. This stay was late after a long long overseas flight. Was given room 119 on ground floor. Just wanted to sleep, didn't take too much notice of room. Next morning I was disgusted. Poor layout, grubby, the bathroom was dirty, mould, cobwebs, and the floor looked like it never had a good scrub. Disappointed as this was clearly a waste of $183. If you stay here, do not accept the 1st floor rooms. They are unacceptable and not fit for occupancy. In fact they should be shut down. Upstairs, new and ok. Confronted manager and informed him of my disgust.

Customer review rating 3.0/5

Lionel W. Couples - Confirmed reviews ALL

We arrived tired after a long day of travel, to be handy for our early flight. The room was compact but functional. Our only issues were 1 glass between 2 of us, the fridge ice box was totally frozen suggesting it hadn't been cleaned/defrosted in a long time and there were no teaspoons

Customer review rating 2.0/5

Steven D. Couples - Confirmed reviews ALL

There was not any bed bugs in the bed. The room was clean. It was a nice surprise that there was milk in the room. I was somewhat disappointed that no early checkin was available, as this is included (if available) as an ALL member. I could see it was a blanket 'Room not ready yet' as he didn't look up my details. Other properties check and 'yes' or 'no' not a blanket 'room not ready yet'. I asked about breakfast included and was told 'no'. I had to remind him of the complementary breakfast. I had to double check in the morning as didn't want to be charged for it. Bed was fine, shower was fine. Linen was good.

Customer review rating 2.0/5

Hoi L. T. Solo - Confirmed reviews ALL

Even tho it’s a budget hotel. Bring an Accor member I would expect a little more. No service at all recognition at reception. Didn’t mention any basic info like breakfast, check out time, welcome drinks until I ask one by one.

Customer review rating 0.5/5

Chris B. Couples - Confirmed reviews ALL

The smell coming out of the bathroom was like sewage, and the floor looked like it had not been vacuumed for a couple of weeks. The bedside table had had something spilled down it and the amount of dust stuck in the spillage on the bottom was gross. We asked to move rooms but apparently the hotel was full. The guy said he would have someone bring air freshener, but nobody turned up!

Customer review rating 5.0/5

Maria J. B. Couples - Confirmed reviews ALL

Always going the extra mile eg. Extra coffee milk etc

Dear Maria J. B., Thank you for your kind words regarding our location and the service provided by our team. We are delighted to hear that you found our 24-hour reception and additional amenities satisfactory. Your feedback is greatly appreciated. Best regards, ibis Sydney Airport

Customer review rating 4.5/5

Jason W. Couples - Confirmed reviews ALL

It suited our needs perfectly

Dear Jason W., Thank you for your positive feedback regarding your recent stay at ibis Sydney Airport. We are pleased to hear that our location met your needs and contributed to a satisfactory experience. Goodbye and best wishes, ibis Sydney Airport

Customer review rating 5.0/5

Jennifer W. Couples - Confirmed reviews ALL

Handy location, comfortable bed, good in house service.

Dear Jennifer W., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you found our location convenient and enjoyed the comfort of our beds and in-house service. We look forward to welcoming you back in the future. Best regards, ibis Sydney Airport

Customer review rating 0.5/5

Matthew B. Business - Confirmed reviews ALL

Dirty room, bad noisy air conditioner. After more than 30 mins waiting for action i left and found another hotel in the area with a clean and cheaper room rate .The only good thing about the experience was the hotel's understanding that it was unacceptable and provided a refund.

Customer review rating 4.0/5

Adriaan P. Couples - Confirmed reviews ALL

The shuttle bus service from the airport was second rate with a driver who was uninformative. The staff was excellent and the facilities were good. The room was just adequate with a dinky bathroom.

Dear Adriaan P., Thank you for your feedback. We appreciate your kind words about our staff and facilities. However, we regret to hear that the shuttle service did not meet your expectations and that your room did not provide the comfort you anticipated. Goodbye, ibis Sydney Airport

Customer review rating 4.0/5

Alison P. Couples - Confirmed reviews ALL

Ideally located for overnight before an early morning flight next day. Staff were friendly and efficient. Bathroom was clean and shower was good. Overall cleanliness of furniture and carpet was lacklustre and our room only had one mug supplied. Housekeeping was prompt supplying additional pillows when requested. The price of food at the restaurant seemed high. We appreciated the contracted shuttle bus service.

Dear Alison P., Thank you for sharing your experience at ibis Sydney Airport. We are pleased to hear that you found our location convenient and appreciated the friendly service from our staff. We acknowledge your feedback regarding the cleanliness of furniture and carpet, as well as the limited supply of mugs in your room. Your comments regarding the restaurant pricing will be taken into consideration. We are glad that you enjoyed the shuttle bus service and found our housekeeping responsive. Warm regards, ibis Sydney Airport

Customer review rating 1.5/5

Jason D. Solo - Confirmed reviews ALL

The rooms are really run down, the bathrooms feel like you're on a cruise ship, shower doors that don't stop the water from flooring the bathroom, a really cheap feeling hotel. I booked a package with breakfast which wasn't available at my check-out time and they didn't have any breakfast boxes left both when I checked in, and checked out. The hotel really should be in the Ibis Budget portfolio.

Other web-users rate our hotel

  • 1,850 reviews 9.4/10 Location
  • 2,388 reviews 5.3/10 Room
  • 2,033 reviews 8/10 Service
  • 52 reviews 3.7/10 WiFi
  • 1,289 reviews 3.8/10 Cleanliness
  • 517 reviews 2.7/10 Amenities
  • 399 reviews 6.1/10 Breakfast
  • 7 reviews 8.6/10 Sustainability

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Sydney Hotels