ibis Sydney Airport Hotel 3.5 stars

Customer review rating 4.2/5 8,999 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

ibis Sydney Airport
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+ 21 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • 24 hour Food & Beverage facilities

  • Short walk to Mascot train station and local, vibrant eateries

  • Less than 1km from Sydney's Domestic Airport terminals

  • Only two train stops to Sydney's CBD

  • Enjoy the exclusive ibis "Sweet Beds"

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • SYDNEYPaying
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
  • Currency exchange
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machinePaying
Leisure and activities
  • Fitness centre
Business services
  • 1 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Sydney Airport

205 O'Riordan Street
2020
mascot
australia

Tel: +61283398500

Fax: (+61)2/83398585

Check-in from 14h00

Check out up to 11h00

  • By plane

    SYDNEY At 1km / 0.62 miles - Shuttle paying

GPS :-33.927867, 151.187217

Our accommodation(s)

Stylish and contemporary, each of the guest rooms at ibis Sydney Airport is designed for comfort. Featuring warm décor, double glazed windows with blackout blinds, and the supremely comfortable ibis Sweet Bed, each guest room provides the perfect place to retire to at the end of a long journey. Guests staying at this Sydney Airport hotel can enjoy a relaxed, peaceful night's sleep with access to all the essentials, including a private ensuite, an LCD TV, ironing facilities and a fridge.

Standard Room 1 Queen Bed

Accessible room
  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room 1 Double and 1 Single Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 16 / 172 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

SUPERIOR ROOM, 1 King Bed

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
Rooms

Our restaurants and bars

ibis Kitchen & Bar

Type of cuisine: Bistro

Fun and fresh. Ibis Kitchen focuses on local seasonal foods. Casual a la carte dining for breakfast or enjoy an express lunch with no time to waste. For dinner ibis Kitchen offers and extensive a la carte menu in a modern and friendly atmosphere.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBIS KITCHEN & BAR

Non contractual photo

The perfect place to catch up with friends after a long flight, hard day at work or relax before your holiday. Enjoy a selection of beer, wine and spirits from the finest local and international suppliers in our lounge, bar or outdoor heated terrace.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 16

  • Maximum capacity: 12 people

Find out more

Our guest reviews for
ibis Sydney Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

8,999 reviews

tripadvisor

TripAdvisor Rating 3.5/5

2,132 reviews

Hospitable

Customer review rating 4.2/5

Mark U. Solo - 19/10/2020 Confirmed reviews ALL

Friendly, efficient, well-priced, clean.

Dear Mark U., We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varun Mathur - Front Office Manager

Pleasant and convenient

Customer review rating 4.2/5

Wayne C. Couples - 18/10/2020 Confirmed reviews ALL

Pleasant and friendly staff but prefer not to have my wife and I addressed as "you guys" which is not professional even though it was intended to be casually friendly. The hotel was clean, convenient and we appreciated the restaurant/ cafe being open for extended hours. Highly recommended.

Dear Wayne C., We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varun Mathur - Front Office Manager

Enjoyed the stay

Customer review rating 4.2/5

N/a Families - 15/10/2020 Confirmed reviews ALL

Check in was easy. Christian was friendly and very organised and was a great face to greet us on arrival. Room is a basic Ibis room with everything you need for an overnight stay. Had dinner downstairs at their restaurant which was perfect. Great burger with a nice portion of chips on the side. Will come back again next time I have an early flight. About a 10 minute walk to domestic airport and 10 minute walk to Mascot train station.

Dear douglas l., We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will personally thank Christian from your behalf. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varun Mathur - Front Office Manager

Well located

Customer review rating 4.2/5

Anzhela Business - 15/10/2020 Confirmed reviews ALL

well located from my work, comfortable room and parking spot

Dear Anzhela P., We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varun Mathur - Front Office Manager

Exceeded expectation

Customer review rating 4.2/5

Janet M. Solo - 14/10/2020 Confirmed reviews ALL

Overnight stay due to connecting flights. I have stayed at this location several times before when I was travelling for work. The proximity to the airport, airport shuttle and the bar/restaurant on site are the main draw cards. Since my last stay a couple of years ago, I was pleasantly surprised at the refurbishment and the increased level of service. The rooms are small but more than adequate for my needs. Special mention to staff member Barun who was pleasant, efficient and professional at both the reception area and in the restaurant.

Dear Janet M M., We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am pleased to hear, you had a great experience with us. Thank you again for sharing your experience, and we look forward to seeing you soon again. Sincerely, Varun Mathur - Front Office Manager

Great stay

Customer review rating 4.2/5

Nayla A. G. Couples - 14/10/2020 Confirmed reviews ALL

Had an amazing stay before my flight. Starting from the check in up to my check out. the room perfectly clean with the most comfortable bed. Had dinner and breakfast and i can only taste how fresh and tasty the dishes were. 8 mn walk to the train station and 10 mn walk to the domestic airport! exactly what we needed!

Bonjour Nayla R., We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you both again with a +1 :) Sincerely, Varun Mathur - Front Office Manager

Good location

Customer review rating 4.2/5

Michael H. Business - 11/10/2020 Confirmed reviews ALL

Comfortable stay, with special mention for the excellent food and service from your chef.

Dear Michael H., We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will extend your feedback to the chefs as well. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varun Mathur - Front Office Manager

Feeling Loved

Customer review rating 4.2/5

Joanne R. Families - 11/10/2020 Confirmed reviews ALL

My grandson and I stayed overnight on a trip to see the Raiders play the Roosters. We arrived and were greeted by a lovely receptionist at about 5pm. My grandson who is 20 and has an intellectual disability was so excited. We checked in, went to our room and were back downstairs about 15 minutes later to go to the match. The receptionist (I wish I had her name) noted how Nathan was buzzing with excitement and told him she would arrange an aftergame snack. After an exciting game with a Raiders win we returned to the hotel, not only to find our snack but also a card with a lovely message and a Raiders logo. Nathan was so happy, the card is now in his bedroom. My husband and I have stayed in your hotel and always had good experiences. The rooms are so clean and staff are always lovely. Hopefully Nathan and I will be back for the Grandfinal... and again when we can travel.

Dear Joanne, We very much appreciate your comments regarding your stay at the ibis Sydney Airport. We aim to provide an easy stay, and are glad to know you enjoyed your time with us. It is always a pleasure to receive positive feedback. I am also glad to be able to write you a response! My name is Rebecca, and I had the pleasure of checking you in. The excitement of our guests is what drives me to have a passion for this role and industry. So glad to hear our small Heartist gesture, had such a great impact. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Looking forward to welcoming you back. Sincerely, Rebecca Sproule - Business Development Manager ibis Sydney Airport

Comfortable Bed, Very Clean Room, easy access to Sydney Airport

Customer review rating 4.2/5

Peter W. Solo - 09/10/2020 Confirmed reviews ALL

All staff very friendly and polite. Hotel very clean overall.

Dear Peter W W., We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varun Mathur - Front Office Manager
Customer review rating 4.2/5

Christina Solo - 08/10/2020 Confirmed reviews ALL

Save and comfort.

Dear Christina B., We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varun Mathur - Front Office Manager

Staff were Great given the Covid circumstances

Customer review rating 4.2/5

Phil Solo - 08/10/2020 Confirmed reviews ALL

I have stayed here quite a few times because of the location. Staff have always been great, but seem to be going way above and beyond due to Covid considerations. I had dinner and breakfast, something I wasn't necessarily expecting with the limitations.

Dear Phil C., We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for providing your feedback on the food and beverage offering, we are glad to her that you enjoyed your experience. Thank you again for sharing your experience, and we hope to see you soon. Sincerely, Varun Mathur - Front Office Manager
Customer review rating 4.2/5

Lisa D. Solo - 07/10/2020 Confirmed reviews ALL

My bathroom smelt of urine and had Urine stains all around the toilet. Extremely disappointed

Dear Lisa D., Thank you for taking the time to tell us about your experience at the ibis Sydney Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I believe our General Manager, Nikki Little has spoken to you directly as well. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Varun Mathur - Front Office Manager

Well located with seamless service

Customer review rating 4.2/5

Toni Couples - 05/10/2020 Confirmed reviews ALL

Everything was seamless. The booking, the stay, the service!! All though the diner menu wasn’t all fully available due to COVID circumstances the food we did have to choose from was absolutely delicious! We also left our car here while we were away which is another great service to have. We will definitely stay here again. Thank you

Dear Toni W., We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your understanding regarding the food menu. We hope to introduce a few more items once things do get better with the pandemic. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varun Mathur - Front Office Manager

Good Stay

Customer review rating 4.2/5

Chelsea Couples - 30/09/2020 Confirmed reviews ALL

Amazing staff, room is always clean but the air conditioning didn’t work nor did the light in the bathroom

Dear Chelsea T., We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure T. receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement T. all of our staff as we strive T. continuously improve the quality of our services. Apologies about the electricity in your room, just confirming you had the key card pushed all the way through in the key slot? If you have any issues with the room in when you stay with us next, please feel free T. call up the reception and we would be more than happy T. assist. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varun Mathur - Front Office Manager

Great Stay

Customer review rating 4.2/5

Stuart C. Solo - 26/09/2020 Confirmed reviews ALL

Very comfortable and staff incredibly friendly and helpful, would recommend highly

Dear Stuart C., We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varun Mathur - Front Office Manager

convenient to train station

Customer review rating 4.2/5

Mollie R. Friends - 26/09/2020 Confirmed reviews ALL

excellent one night stay. We felt very safe with all the protocols in practice.

Dear Mollie r., We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varun Mathur - Front Office Manager

Friendly Staff, Great Location

Customer review rating 4.2/5

Tina B. Couples - 22/09/2020 Confirmed reviews ALL

Such warm welcoming Staff with a home away from home atmosphere. We are very comfortable staying at Ibis Sydney Airport!!

Dear Tina B., We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varun Mathur - Front Office Manager

Well located, clean room with comfy bed, great food options

Customer review rating 4.2/5

Holly Couples - 18/09/2020 Confirmed reviews ALL

The hotel is well placed and close to the airport which makes it really easy if you need to drop someone off (note: they do also offer a shuttle). The room was clean and tidy, with a comfy bed and blackout blinds. The restaurant downstairs had a great selection of meals for breakfast and dinner, and the price wasn’t too bad. You have to pay for overnight parking, but reception staff were so helpful in organising a ticket for me where I could leave and come back in as many times as I needed during my overnight stay. All staff were very friendly, and the check-in and check-out process was easy.

Dear Holly F., We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varun Mathur - Front Office Manager

A very restful time in a beautiful location.

Customer review rating 4.2/5

Margaret I. Families - 18/09/2020 Confirmed reviews ALL

The People assisted us in every way. The whole Hotel was clean and comfortable. Surroundings conducive to relaxation. The dining was excellent and the attention we received kind, courteous and welcoming. Thank you.

Dear Margaret I., We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varun Mathur - Front Office Manager

Highly satisfied

TripAdvisor rating 3.5/5

bjnoble1 18/09/2020 TripAdvisor review

Location and sevice faultless, Whenever I return from international travel this hotel is always on top of my list as for how staff and facilities are ideal. Always have hassle free check in/out and minimal cost for shuttle to domestic terminal for onward flights.

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