ibis Sydney Airport Hotel 3.5 stars

Customer review rating (ALL Rating) 4.3/5 9,477 reviews

ALLSAFE approved hotel

ibis Sydney Airport
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+ 22 Services

Hotel extras

  • 24 hour Food & Beverage facilities

  • Short walk to Mascot train station and local, vibrant eateries

  • Less than 1km from Sydney's Domestic Airport terminals

  • Only two train stops to Sydney's CBD

  • Enjoy the exclusive ibis "Sweet Beds"

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Sydney Airport

205 O'Riordan Street
2020 mascot
australia

Tel: +61283398500

Fax: (+61)2/83398585

Check-in from 14h00

Check out up to 11h00

  • By plane

    SYDNEY At 1km / 0.62 miles - Shuttle paying

GPS :-33.927867, 151.187217

Hotel services

ibis Kitchen & Bar

Fun and fresh. Ibis Kitchen focuses on local seasonal foods. Casual a la carte dining for breakfast or enjoy an express lunch with no time to waste. For dinner ibis Kitchen offers and extensive a la carte menu in a modern and friendly atmosphere.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • No Bar
  • Snack and beverage machine
    • Snack and beverage machine Additional charge
  • Breakfast
    • Breakfast à la carte Additional charge
    • Express Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • One Meeting room
  • Business Center
    • Business center is wheelchair accessible
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 200 rooms
    • 5 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • 200 non-smoking rooms
    • 6 floors
  • Languages spoken at the hotel
    • English
  • Wi-Fi
    • High Speed WiFi Additional charge
    • High speed transmission line Additional charge
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet Additional charge
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Desk equipment available
    • Plugs and converters available on desks
  • Safe deposit box at reception
    • Safe deposit box at reception
  • Currency exchange
    • Currency exchange
Access to property
  • Shuttle
    • SYD Additional charge
    • SYDNEY Additional charge
  • Ibis Sydney Airport Car Park Additional charge
    • On site
    • 60 parking spaces
    • Private
    • Parking opened 24/7
Well-being
  • Mini Gym - (currently closed)
    • On site
Family
  • Services for children
    • Childrens TV Channels
    • Board games available

Our accommodation(s)

Stylish and contemporary, each of the guest rooms at ibis Sydney Airport is designed for comfort. Featuring warm décor, double glazed windows with blackout blinds, and the supremely comfortable ibis Sweet Bed, each guest room provides the perfect place to retire to at the end of a long journey. Guests staying at this Sydney Airport hotel can enjoy a relaxed, peaceful night's sleep with access to all the essentials, including a private ensuite, an LCD TV, ironing facilities and a fridge.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 16

  • Maximum capacity: 12 people

Find out more

Our guest reviews for
ibis Sydney Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

9,477 reviews

TripAdvisor Rating 3.5/5

2,157 reviews

Almost perfect!

TripAdvisor rating 4.0/5

drdac2021 Business - 25/11/2021 TripAdvisor review

Location: 5/5 conveniently located, close to shops, Mascot Station and dining. Hygiene: 5/5 all COVID protocols followed. Staff: 5/5 friendly yet professional Housekeeping: 4/5 had to be booked daily 1 day prior! Value for Money: 5/5 used Accor Long-stay B&B rates Overall: 4.5/5 Would definitely recommend and stay again.

Well located and value-for-money B&B rates

Customer review rating 4.5/5

Dean Business - 21/11/2021 Confirmed reviews ALL

Stayed for 1 week with following comments: 1) Reception Staff extremely courteous and professional. 2) Rooms clean and excellent sound-proofing with black-out blinds on windows. 3) Food at expected level. 4) Housekeeping was a bit of a let-down; had to request a service one-day prior as not done everyday. 5) Overall satisfied and would definitely stay again

Dear Dean, We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive and constructive feedback from our Classic Accor Live Limitless members. I will share your comments with Minda, Mat and the two Tristan's. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back again in the near future. Sincerely, Michelle Holdsworth Service Experience Manager

Excellent value

Customer review rating 5.0/5

Merissa Solo - 19/11/2021 Confirmed reviews ALL

I was in late and left early and just needed a bed close to the airport. The bed was very comfortable, the room was clean and an added benefit the shower had good pressure and hot hot water. this was all expected of an Accor property. What made this excellent was the service received. It was a level I would expect at one of the higher Accor properties. I was contacted before my stay to confirm, the gentleman who checked me in confirmed there was a note to follow up if I didn't arrive to check I wasn't lost and received a lovely supper which was greatly appreciated after a number of hours travelling. Thank you for a great (but short) stay. I have already recommended to others.

Dear Merissa, We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback from our Platinum Accor Live Limitless members. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Holdsworth Service Experience Manager

It's good to be back

Customer review rating 5.0/5

Anonymous Solo - 18/11/2021 Confirmed reviews ALL

Ibis Sydney Airport was a very convenient location with good transport links for what I needed to do in Sydney on this visit. Everyone working there were very helpful and efficient, and they were all very mindful of good COVID safety. I'll be back again soon.

Dear Gregory, We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback from our Gold Accor Live Limitless members. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Holdsworth Service Experience Manager

Well located.

Customer review rating 4.0/5

Vanessa M. Families - 18/11/2021 Confirmed reviews ALL

Greeted by very friendly staff. Great dinner. Very comfy beds. Quiet. Bathrooms could be a little bigger.

Dear Vanessa, We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Holdsworth Service Experience Manager

Great location for transit

Customer review rating 5.0/5

Scott Solo - 14/11/2021 Confirmed reviews ALL

Nice room with good location to SYD airport as I was only in transit for two days.. staff were very good and friendly and I would recommend staying here!

Dear Scott, We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback from our Classic Accor Live Limitless members. I will share your comments with our team. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Holdsworth Service Experience Manager

Very happy

Customer review rating 4.5/5

Shane S. Business - 14/11/2021 Confirmed reviews ALL

Staff were great and very helpful

Dear Shane, We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback from our Classic Accor Live Limitless members. I will share your comments with our team. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Holdsworth Service Experience Manager

Location for my personal needs

Customer review rating 4.0/5

Opera H. Business - 13/11/2021 Confirmed reviews ALL

There has been a whole change of Management team and my long term stay has been very comfortable due to the help of staff members; Tristan, Michelle, Tahlia, Mindy, who were accommodating and down to earth.

Dear Esther, We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback from our Accor Live Limitless members. I will share your comments with Tristan, Minda, Tahlia and the rest of our small team. It is always our pleasure having you stay with us on a long term basis. Thank you again for sharing your experience, and we hope to welcome you back again soon. Sincerely, Michelle Holdsworth Service Experience Manager

Good location to the airport's with shuttle

Customer review rating 4.0/5

Sevu Business - 13/11/2021 Confirmed reviews ALL

The rooms were clean, comfortavle and had all your basic need. The staff were freindly, efficient and very prompt attending to requests. Inhouse food and parking is a bit pricey compared to what's readily available outside.

Dear Sevu, We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive and constructive feedback from our Silver Accor Live Limitless members. I will share your comments with our team. Thank you for sharing your experience, and we hope to welcome you back again soon. Sincerely, Michelle Holdsworth Service Experience Manager

Handy for stopover

Customer review rating 4.0/5

Bruce Couples - 08/11/2021 Confirmed reviews ALL

Brilliant reception on arrival. Restaurant / bar nice. Room was overall good but lack of details in the cleaning. the edges / corners had dust and food? particles. The bathroom also had a faint urine and sewerage smell.

Dear Bruce, We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive and constructive feedback. I will share your comments regarding the cleanliness with our Housekeeping Supervisor team. Thank you for sharing your experience, and we hope to welcome you back again in the near future. Sincerely, Michelle Holdsworth Service Experience Manager

Convenient

Customer review rating 4.5/5

Donna Solo - 08/11/2021 Confirmed reviews ALL

Clean, pleasant decor with comfy bed. Restaurant dining also very good.

Dear Donna, We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback from our Classic Accor Live Limitless members. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Holdsworth Service Experience Manager

Well located

Customer review rating 5.0/5

Paul H. Solo - 07/11/2021 Confirmed reviews ALL

From The time I arrived there, The lady behind the counter was very nice, The meal I had was excellent, Will stay there again

Dear Paul, We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Holdsworth Service Experience Manager

A last minute requiring a solution thanks to Accor Ibis staff

Customer review rating 4.0/5

Grant H. Families - 06/11/2021 Confirmed reviews ALL

Simply having booking handled& sorted by Tristan was what made a real difference. I had picked up Son & his wife in a MaxinVan Cab from International & I couldn’t get them into the Airbnb they’d booked till 3pm - day room use was sorted by Tristan perfectly. Breakfast together in restaurant was terrific again because the staff there waited 15 minutes after closing time tor us to order - they were great.

Dear Grant, We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback from our Classic Accor Live Limitless members. I will share your comments with Tristan and our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Holdsworth Service Experience Manager
Customer review rating 4.0/5

Peter W. Business - 05/11/2021 Confirmed reviews ALL

As usual the team were very accommodating. I alerted the duty manager of a couple of cleaning issues and i am certain that they were attended to.

Dear Peter, We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive feedback from our Accor Live Limitless Platinum members, especially from those who stay as frequently as yourself. We look forward to welcoming you back again next week. Sincerely, Michelle Holdsworth Service Experience Manager

Exceptional staff made all the difference

Customer review rating 4.5/5

Jr Solo - 04/11/2021 Confirmed reviews ALL

Both gentleman I spoke with at reception in the evening during check in and the following morning were very good. The one working on Tuesday (when I checked out) went above and beyond to get me some breakfast even though I had missed the scheduled time.

Dear Jane, We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback from our Silver Accor Live Limitless members. I will share your comments with Tristan and our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Holdsworth Service Experience Manager

Very accommodating

Customer review rating 5.0/5

Matty Families - 04/11/2021 Confirmed reviews ALL

Very accommodating. Didn't discriminate on medical grounds.

Dear Matthew, We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Holdsworth Service Experience Manager

Good spot for the flight next day.

Customer review rating 3.5/5

Nevin Solo - 31/10/2021 Confirmed reviews ALL

Driveway to the hotel can be easily missed, just after the intersection. Otherwise it's a comfortable stay for a sleepover for the next day flight. Airport shuttle is an added bonus.

Great location for what I needed

Customer review rating 5.0/5

Michelle Solo - 29/10/2021 Confirmed reviews ALL

My stay was great the staff were fantastic

Dear Michelle, We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback from our Silver Accor Live Limitless members . I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Holdsworth Service Experience Manager

Very handy

TripAdvisor rating 5.0/5

Margaret W 09/04/2021 TripAdvisor review

Really liked the location to the airport you can get shuttle or walk staff are very friendly and helpful breakfast was really good and shower was very good lovely and clean would highly recommend especially if you have early flight

Dear Margaret W, Thank you for your review. We love your recommendation of Ibis Sydney Airport to potential guests with an early morning flight, and are delighted that you enjoyed your stay with us. We look forward to welcoming you back again in the future. Warm regards, Michelle

Fantastic budget accomodation

TripAdvisor rating 5.0/5

ChrissieG1967 06/04/2021 TripAdvisor review

Budget price with a luxury feel. Great customer service from arrival. Sparkling clean room with all the necessities including shampoo and a hair dryer. Room was a good size and very functional. Lovely food and wonderful staff in the restaurant where nothing was too much trouble. Would stay again without hesitation.

Dear ChrissieG1967, Thank you for your glowing review from your recent stay. We are delighted that your stay was luxurious at a budget price. I am pleased to share your comments with our team and look forward to welcoming you back again next time you are visiting Sydney. Warm regards, Michelle

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