ibis Sydney Airport Hotel 3.5 stars

Customer review rating 4.2/5 9,081 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

ibis Sydney Airport
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+ 21 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • 24 hour Food & Beverage facilities

  • Short walk to Mascot train station and local, vibrant eateries

  • Less than 1km from Sydney's Domestic Airport terminals

  • Only two train stops to Sydney's CBD

  • Enjoy the exclusive ibis "Sweet Beds"

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • SYDNEYPaying
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
  • Currency exchange
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machinePaying
Leisure and activities
  • Fitness centre
Business services
  • 1 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Sydney Airport

205 O'Riordan Street
2020
mascot
australia

Tel: +61283398500

Fax: (+61)2/83398585

Check-in from 14h00

Check out up to 11h00

  • By plane

    SYDNEY At 1km / 0.62 miles - Shuttle paying

GPS :-33.927867, 151.187217

Our accommodation(s)

Stylish and contemporary, each of the guest rooms at ibis Sydney Airport is designed for comfort. Featuring warm décor, double glazed windows with blackout blinds, and the supremely comfortable ibis Sweet Bed, each guest room provides the perfect place to retire to at the end of a long journey. Guests staying at this Sydney Airport hotel can enjoy a relaxed, peaceful night's sleep with access to all the essentials, including a private ensuite, an LCD TV, ironing facilities and a fridge.

Standard Room 1 Queen Bed

Accessible room
  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room 1 Double and 1 Single Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 16 / 172 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

SUPERIOR ROOM, 1 King Bed

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
Rooms

Our restaurants and bars

ibis Kitchen & Bar

Type of cuisine: Bistro

Fun and fresh. Ibis Kitchen focuses on local seasonal foods. Casual a la carte dining for breakfast or enjoy an express lunch with no time to waste. For dinner ibis Kitchen offers and extensive a la carte menu in a modern and friendly atmosphere.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBIS KITCHEN & BAR

Non contractual photo

The perfect place to catch up with friends after a long flight, hard day at work or relax before your holiday. Enjoy a selection of beer, wine and spirits from the finest local and international suppliers in our lounge, bar or outdoor heated terrace.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 16

  • Maximum capacity: 12 people

Find out more

Our guest reviews for
ibis Sydney Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

9,081 reviews

tripadvisor

TripAdvisor Rating 3.5/5

2,136 reviews

It was very convenient, comfortable and clean, and the staff were courteous and helpful.

Customer review rating 4.2/5

Chris B. Couples - 18/01/2021 Confirmed reviews ALL

Great service, and a great value stay.

Good stay

Customer review rating 4.2/5

Jian Q. Friends - 16/01/2021 Confirmed reviews ALL

Good service and nice and clean

Great stay

Customer review rating 4.2/5

Alan Business - 12/01/2021 Confirmed reviews ALL

I flew in on the last flight in Sydney the night of my stay and the shuttle bus was not there. a quick call to the hotel and it was arranged. the person at the reception desk was most helpful and courteous both at check-in and check-out. The room was clean and functional as always. the quirky bathroom always gives me a chuckle. Breakfast was made to order and it was a great walk to Terminal 3 in the morning

Dear Mr Alan V., We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varun Mathur - Front Office Manager

Good stay

Customer review rating 4.2/5

Michael C. Friends - 09/01/2021 Confirmed reviews ALL

Best customer service ever. Decent room and valuables price.

Dear Cheuk Sing C., We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varun Mathur - Front Office Manager
Customer review rating 4.2/5

Anonymous Families - 06/01/2021 Confirmed reviews ALL

Very clean and reasonably priced. Fantastic to have restaurant downstairs which was very convenient and well priced. The employee on duty when I arrived was amazing and very helpful. Highly recommend for a clean convenient stay on a budget.

Dear Joanne Louise C., We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varun Mathur - Front Office Manager

Clean and friendly

Customer review rating 4.2/5

Craig Solo - 31/12/2020 Confirmed reviews ALL

Stayed overnight before early flight. Neat clean room. Friendly staff. Convenient shuttle bus to airport.

Dear Craig B., We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varun Mathur - Front Office Manager

Close to the airport and great service

Customer review rating 4.2/5

Egodwin Couples - 28/12/2020 Confirmed reviews ALL

We arrived about 10:45pm and were still able to get a late dinner and drink. Service was great Thank you

Dear Edward G., We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varun Mathur - Front Office Manager

Our Go-To Accommodation

Customer review rating 4.2/5

Tina &. L. B. Couples - 28/12/2020 Confirmed reviews ALL

Outstanding, as usual!!

Dear Tina and Larry, Wishing you both a Merry Christmas, and a Happy New Year in advance. It is always a pleasure to have you both stay with us. Looking forward to welcoming you both back at the hotel. Sincerely, Varun Mathur - Front Office Manager

Clean. Friendly staff

Customer review rating 4.2/5

Carmel B. Families - 28/12/2020 Confirmed reviews ALL

I’ve stayed in this hotel over six times. That’s way I chose this hotel again. The location is good and the room was clean. The person on the desk was friendly. But! I had room 5/109. I’m not sure if the people in the room above me were sick, but all I could hear all night was the toilet being flushed all the time. I’m not sure if it was coming from the whole floor or just the above room. The water seemed to be coming down inside the wall. Needless to say I didn’t get much sleep. I stayed in this hotel because of previously good experiences I’ve had, now I’m not sure if I will take the chance of this happening again. Thankyou for reading my feedback. I hope this helps. Carmel B.

Dear Carmel B., Thank you for taking the time to tell us about your experience at the ibis Sydney Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Varun Mathur - Front Office Manager

Great service, friendly staff.

Customer review rating 4.2/5

Michael P. Business - 27/12/2020 Confirmed reviews ALL

Great service and friendly staff. Room was clean and bed was comfortable.

Dear Michael P., We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varun Mathur - Front Office Manager

Comfortable

Customer review rating 4.2/5

Mary Solo - 27/12/2020 Confirmed reviews ALL

Ok but hairs accumulated in shower drain, needs a good clean out

Dear Hollywood M., We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varun Mathur - Front Office Manager
Customer review rating 4.2/5

Denise S. Couples - 27/12/2020 Confirmed reviews ALL

Very good

Dear Denise S., We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varun Mathur - Front Office Manager

Great location for airport access

Customer review rating 4.2/5

Jane Families - 24/12/2020 Confirmed reviews ALL

Check-in was easy, rooms were clean (we needed two rooms for a family of five), bathroom spacious, 24 hour reception made leaving early morning easy and we were offered a taxi. We were able to park on the street due to late arrival and early departure. The location was great for getting to the airport for an early flight.

Dear Mary-Jane T., We very much appreciate your comments regarding your stay at the ibis Sydney Airport. Wishing you and your family a Merry Christmas and a Happy New Year! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varun Mathur - Front Office Manager

I’m back again for two more days later this week

Customer review rating 4.2/5

Phil Solo - 22/12/2020 Confirmed reviews ALL

Staff are extremely friendly. Meals are very nice. Room has always been neat and tidy.

Dear Mr. C., It is always a pleasure to welcome you back to the hotel. Wishing you a Merry Christmas and a Happy New Year. Looking forward to welcoming you back soon. Sincerely, Varun Mathur - Front Office Manager

Close to Mascot station

Customer review rating 4.2/5

Lol Friends - 20/12/2020 Confirmed reviews ALL

Good beds and shower

Dear Gloria T., We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varun Mathur - Front Office Manager

Easy walk or shuttle from the airport

Customer review rating 4.2/5

Sam K. Solo - 18/12/2020 Confirmed reviews ALL

Always neat and clean, well priced and convenient. Food is always fresh and prepared as ordered, good bar area. Will definitely stay again.

Dear Samuel K., We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varun Mathur - Front Office Manager

Well located stay was not comfortable

Customer review rating 4.2/5

Faizah A. Solo - 18/12/2020 Confirmed reviews ALL

1) nobody has offered me with help on my laggage at least to push them inside the lift while they helped others 2) I stayed three nights no room service was provided and nobody has collected the garbage from the room I had to call reception to get new towels and soap. 3) there was a noise coming from the street from road construction I could not sleep well. When I told that to the receptionist she said there’s no sounds or working on the road down while I’m heading it loud ! 4) I think the hotel should care about hygiene the most currently no cases of a locally transmitted corona in Australia so no need to treat the guest like if they are infected because I wan tested negative corona and just waiting for my flight. 5) the breakfast menu overly priced the weetbix coast around 11 dollars ! How you expect the guest to pay this much while your hotel even not clean the rooms.

Dear Faizah A., Thank you for taking the time to tell us about your experience at the ibis Sydney Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I am sorry if the team did not inform you of the ALL SAFE procedures we are currently practicing at the hotel. Any guest staying for more than one night, needs to request the room to be serviced, other wise our housekeeping team do not service the room to avoid increased touch points for the safety of the guests and the team. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Varun Mathur - Front Office Manager

Good stay

Customer review rating 4.2/5

Richard Business - 17/12/2020 Confirmed reviews ALL

Short stay, helpful staff

Dear Richard Mr B., We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varun Mathur - Front Office Manager

Perfect for flight.

Customer review rating 4.2/5

Sheila M. Couples - 17/12/2020 Confirmed reviews ALL

Short but sweet.

Dear Sheila M., We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varun Mathur - Front Office Manager

Well located comfortable stay .. easy walk to Domestic if you haven't hea y luggage

Customer review rating 4.2/5

Kaye A. K. Couples - 16/12/2020 Confirmed reviews ALL

For the price we paid .. could not fault it .. friendly staff. . . Room clean and comfortable. .. food in restaurant very good.

Dear K. H., We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varun Mathur - Front Office Manager

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