ibis Sydney Airport 3.5 stars

Customer review rating (ALL Rating) 4.0/5 2,120 reviews

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ibis Sydney Airport - Image 1
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205 O'Riordan Street, 2020 MASCOT, Australia

Description

Hotel extras

  • ibis Kitchen serving breakfast, lunch & dinner every day

  • Short walk to Mascot train station and only 2 stops to Sydney's CBD

  • Less than 1km from Sydney's Domestic Airport terminals

  • A hotel for the whole family with pet-friendly rooms available

  • Enjoy the exclusive ibis "Sweet Beds"

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room 1 Double and 1 Single Bed

Photo out of - Standard Room 1 Double and 1 Single Bed

Well-appointed rooms offering a very comfortable stay. With all the features you need to feel like you are on cloud nine! Features include, Sweet Bed, TV, air conditioning, iron/ironing board, coffee/tea facilities, fridge and en-suite. Up to 3 adults.

Max. number of persons
3
Area
From 16 m² / 172 sq ft

Bedding

Double bed(s) x1

Single bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Flexible showerhead
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 17'/43 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • 3 pers. max
  • 16 m² / 172 sq ft
  • Bedding 1 x Double bed(s) and 1 x Single bed(s)
See availabilities

Superior rooms offering a superior stay. With all the features you need to feel like you are on cloud nine! Features include signature Sweet Bed, TV, air conditioning, iron/ironing board, coffee/tea facilities, fridge and en-suite. Sleeps maximum 2 adults

Max. number of persons
2
Area
From 16 m² / 172 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

Hotel location

ibis Sydney Airport

205 O'Riordan Street
2020 MASCOT
Australia

GPS:-33.927867, 151.187217

Telephone
Fax +61 2 8339 8585

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
  • SYDNEY Additional charge
  • SYD Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 200 rooms
  • 6 rooms for people with reduced mobility
  • 200 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Portuguese
  • Vietnamese
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Laundry / Valet Services Additional charge
  • Dry cleaning / Ironing Additional charge
  • Laundromat Additional charge

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line Additional charge

Air conditioning

Desk equipment available

  • Plugs and converters available on desks
  • Umbrellas

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine Additional charge

Family

Services for children

  • Board games available
  • Children''s TV Channels

Well-being

ibis MiniGym

  • On site
  • On site
  • Enclosed outdoor parking
  • Private
  • 60 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 0 m / 0 ft

  • Parking pricing: 23.52 € 38 AUD Per day
  • Parking for a month
  • Parking for a week

Services & equipment

  • Intercom
  • Electric car recharging units 7 kVA
  • TESLA recharging units

Security

  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Elevators
  • Accessible parking

ibis Kitchen & Bar

Photo out of - ibis Kitchen & Bar

Fun and fresh. Ibis Kitchen focuses on local seasonal foods. Casual a la carte dining for breakfast or enjoy an express lunch with no time to waste. For dinner ibis Kitchen offers and extensive a la carte menu in a modern and friendly atmosphere.

Cooking style
Bistro
Chef name
Subash SHRESTHA
Capacity
120
Accessibility
Accessible service
205 O'Riordan Street, 2020 Mascot, Australia
Telephone +61 2 8339 8500
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Terrace

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Children menu
  • Gluten-free menu
  • Halal menu
  • Vegetarian menu

Fun and fresh. Ibis Kitchen focuses on local seasonal foods. Casual a la carte dining for breakfast or enjoy an express lunch with no time to waste. For dinner ibis Kitchen offers and extensive a la carte menu in a modern and friendly atmosphere.

The perfect place to catch up with friends after a long flight, hard day at work or relax before your holiday. Enjoy a selection of beer, wine and spirits from the finest local and international suppliers in our lounge, bar or outdoor heated terrace.

Daily breakfast buffet from 05:30am - 11:00am, available 7 days

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  2,120 reviews

Customer review rating 3.0/5

Karen W. Families - Confirmed reviews ALL

Dear Karen W., Thank you for your feedback regarding your recent stay. We appreciate your comments on the comfort of our beds and facilities. However, I regret to hear about your dining experience and the service you received. Your insights will be taken into consideration for future improvements. Kind regards, ibis Sydney Airport

Customer review rating 2.0/5

Darryl M. Business - Confirmed reviews ALL

Dear Darryl M., Thank you for your feedback. We strive to provide a comfortable experience for all our guests and appreciate your input. Should you have specific suggestions for improvement, we would be eager to hear them. Kind regards, ibis Sydney Airport

Customer review rating 5.0/5

Scott S. Solo - Confirmed reviews ALL

Dear Scott S., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our accommodations comfortable and that our breakfast exceeded your expectations. We look forward to welcoming you back for another stay in the future. Best regards, ibis Sydney Airport

Customer review rating 2.5/5

Belinda R. Families - Confirmed reviews ALL

Dear Belinda R., Thank you for your feedback regarding your recent stay. We understand the frustration caused by smoking on your floor and appreciate your recognition of our staff's efforts. Your comments will be considered in our ongoing review of hotel policies. Kind Regards, ibis Sydney Airport

Customer review rating 4.5/5

Bronnie M. Families - Confirmed reviews ALL

Dear Bronnie, Thank you for your review. We are pleased you enjoyed your stay and look forward to welcoming you back on your next trip to Sydney. Warm regards, Ibis Sydney Airport Team

Dear Karen W., Thank you for your feedback regarding your recent stay. We appreciate your comments on the comfort of our beds and facilities. However, I regret to hear about your dining experience and the service you received. Your insights will be taken into consideration for future improvements. Kind regards, ibis Sydney Airport

Customer review rating 2.0/5

Darryl M. Business - Confirmed reviews ALL

Adequate

Dear Darryl M., Thank you for your feedback. We strive to provide a comfortable experience for all our guests and appreciate your input. Should you have specific suggestions for improvement, we would be eager to hear them. Kind regards, ibis Sydney Airport

Customer review rating 5.0/5

Scott S. Solo - Confirmed reviews ALL

Well rested for a long flight, quality full buffet breakfast.

Dear Scott S., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our accommodations comfortable and that our breakfast exceeded your expectations. We look forward to welcoming you back for another stay in the future. Best regards, ibis Sydney Airport

Customer review rating 2.5/5

Belinda R. Families - Confirmed reviews ALL

I appreciate that a staff member came up to address the issue but I wish an alarm had gone off and these smoking jerks been kicked out and fined on the spot.

Dear Belinda R., Thank you for your feedback regarding your recent stay. We understand the frustration caused by smoking on your floor and appreciate your recognition of our staff's efforts. Your comments will be considered in our ongoing review of hotel policies. Kind Regards, ibis Sydney Airport

Customer review rating 4.5/5

Bronnie M. Families - Confirmed reviews ALL

I had a great stay ,everything all in one hotel for the budget no complaints , restaurant bar , room service id definately stay again great location short walk to train shuttel service to airport very convenient ,and love the staff so helpfull

Dear Bronnie, Thank you for your review. We are pleased you enjoyed your stay and look forward to welcoming you back on your next trip to Sydney. Warm regards, Ibis Sydney Airport Team

Customer review rating 4.5/5

Bruce L. Couples - Confirmed reviews ALL

Comfortable Great location

Customer review rating 4.0/5

Margaret H. Families - Confirmed reviews ALL

This was one of the more economical hotels in the area. The room was quiet, the bed was comfortable and the shower was good. I liked the restaurant on the ground floor for coffee and somewhere to sit and chat.

Dear Margaret H., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you found our hotel comfortable and enjoyed the amenities we offer, including the restaurant. Your satisfaction is important to us, and we look forward to welcoming you back. Kind regards, ibis Sydney Airport

Customer review rating 2.5/5

Daniel J. Families - Confirmed reviews ALL

Place was ok for the budget but staff where hit and miss, some were friendly, others seemed not to care

Dear Daniel J., Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about our budget-friendly accommodation. However, we regret to learn that your experience with our staff was inconsistent. Your insights will be taken into account as we strive to enhance our service. Kind regards, Ibis Sydney Airport

Customer review rating 4.5/5

Farokh B. Families - Confirmed reviews ALL

Compct room but comfortable, friendly reception

Dear Farokh B., Thank you for your kind words regarding your recent stay with us. We are pleased to hear that you found your room comfortable and our reception team friendly. Your feedback is valued, and we hope to welcome you back soon. Kind regards, ibis Sydney Airport

Customer review rating 4.0/5

Niikkula S. Families - Confirmed reviews ALL

Late arrival - shuttle and reception staff friendly and upbeat. Quick to check-in and out. Clean and comfortable room. Good location to Domestic Airport.

Dear Niikkula S., Thank you for your kind feedback. We are pleased to hear that you enjoyed your overnight stay and appreciated our friendly staff, clean accommodations, and convenient location. Your positive comments motivate us to continue providing excellent service to our guests. Kind regards, ibis Sydney Airport

Customer review rating 4.5/5

Georgina H. Families - Confirmed reviews ALL

the only thing we want to bring up. when we walked into our room was the carpet. stained and obviously tried to be cleaned, not a good look. Surely you can fix that. disappointing

Dear Georgina H., Thank you for your positive feedback regarding our convenient location, food options, and comfortable beds. We appreciate your comments about the carpet and will take them into consideration for future improvements. Your insights are valuable to us. Kind regards, ibis Sydney Airport

Customer review rating 3.0/5

Serena F. Couples - Confirmed reviews ALL

It was ok for 1 night to stay close to the airport. I think the shuttle to the airport should be included in the price, or at least cheaper than $12. I paid the same amount with Uber. The room size was ok, bed were comfy. The hotel might need some renovations. The carpet in the room was old and stained, the bathroom was clean but it was so old that the basin was yellow (instead of white).

Dear Serena F., Thank you for taking the time to provide feedback regarding your recent stay with us. We are pleased to hear that you found your stay comfortable and appreciated the proximity to the airport. We acknowledge your concerns regarding the shuttle service pricing and the condition of the room. Our shuttle fee reflects the operational costs, and we continually evaluate our facilities to ensure a pleasant experience for our guests. Your insights about the room's condition will be taken into consideration as we plan future renovations. Thank you once again for your feedback. We hope to welcome you back in the future for an improved experience. Kind regards, ibis Sydney Airport

Customer review rating 1.5/5

Lauren N. Solo - Confirmed reviews ALL

The room was smaller than the photos made it appear. The bathroom was just wierd and cramped and the noise of the bathroom door opening and closing, not just in my unit, but those near me, was very loud. The noise of the room doors slamming shut at all hours was also very jarring and woke me up multiple times during the night. There was no choice of pillows either. The restaurant and bar was woefully understaffed and the staff that were there were totally overworked. I will never stay there again.

Dear Lauren N., Thank you for sharing your feedback regarding your recent stay. We sincerely regret that your experience did not align with your expectations. It is disappointing to hear that the room size and bathroom layout did not meet your needs, as we strive to accurately represent our accommodations. We apologize for the disturbances caused by external noise and the impact it had on your rest. Additionally, your comments regarding the staffing levels in our restaurant and bar are noted, as we understand the importance of providing attentive service. We appreciate your insights, as they help us improve our guest experience. Thank you for your time, and we wish you all the best. Sincerely, ibis Sydney Airport

Customer review rating 4.0/5

Craig R. Solo - Confirmed reviews ALL

The air conditioner would not operate on heat. There was dust on the lamp holders and around under the bed.

Dear Craig R., Thank you for your positive feedback regarding our location. We appreciate your comments about the air conditioning and cleanliness, as they are crucial to our guests' experiences. Your insights will help us enhance our services in the future. Kind regards, ibis Sydney Airport

Customer review rating 0.5/5

Steven E. Families - Confirmed reviews ALL

We stayed in room 309,got there Saturday 22/8/26 and there was used cutlery on the window sill next to the elevator that was still there on the Sunday,the floors and elevators looked like they haven’t been cleaned in months

Dear Steven E., Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the cleanliness issues you encountered, both in the common areas and your experience with the used items. Cleanliness is a priority for us, and your comments will be addressed with the team. Furthermore, I regret any confusion regarding additional charges; we aim to ensure transparency in our pricing. Your input is invaluable, and we appreciate your understanding as we strive to improve. Kind regards, Ibis Sydney Airport

Customer review rating 0.5/5

Jayadeep J. Families - Confirmed reviews ALL

I personally booked a two rooms as my wife was coming from abroad . I called the hotel and booked two rooms and specifically requested one accessible room as my 13 year old child was in a wheelchair. After the staff member confirmed twice and even said that accessible rooms are only on the ground floor I booked the rooms with the staff member- the accessible room on the ground floor and the other room in the 3rd floor. I drove from Canberra and checked in at about 5.30 pm. I was informed that there was no accessible room available due to an error . Nothing much I could do … could I … I can’t get another room as my wife was coming from the airport at 7.20 pm. I just took the rooms allocated … had to carry my 13 year old child to the bathroom and toilet. The bathrooms were are with steps so a wheelchair cannot go in … Pathetic service … if you had said there were no accessible room available I would have gone to an alternative place .. however looks like the staff member did not care … just wanted a booking so lied to me . I don’t book online as I feel speaking to a staff member is much more trustworthy and gives me a better experience especially with accessible rooms ..

Dear Jayadeep J., Thank you for sharing your feedback regarding your recent stay with us. I sincerely apologize for the inconvenience you experienced with the room allocation, particularly given the specific accessibility requirements for your child. I understand how critical this is and regret that we were unable to meet your expectations in this regard. It is concerning to hear that our communication did not align with your needs, and I appreciate your trust in our team to provide accurate information. We strive to ensure that all guests receive the accommodations they require, and I regret that we fell short during your visit. Your comments will be shared with our team to help improve our processes and prevent similar situations in the future. Thank you for bringing these matters to our attention, and I hope you will consider giving us another opportunity to serve you better in the future. Kind regards, ibis Sydney Airport

Customer review rating 2.0/5

Ben H. Business - Confirmed reviews ALL

The wifi is very poor quality on level 6 with constant drop outs making it difficult for business trips. There is also no community microwave facility to force patrons to buy from the kitchen there. yet other similar standard hotels like citadine or holiday inn express DO have microwave facilities with far superior wifi speed as well.

Dear Ben H., Thank you for your feedback regarding your recent stay. We appreciate your acknowledgment of our location. However, I regret to hear that the amenities did not meet your expectations, particularly concerning the Wi-Fi service and the absence of microwave facilities. While we strive to provide a comfortable experience, I understand how these aspects can impact your stay, especially during business trips. Your comments are valuable, and we will take them into consideration for future improvements. Kind regards, ibis Sydney Airport

Customer review rating 1.5/5

Maree D. Solo - Confirmed reviews ALL

The hotel was very noisy with people slamming doors throughout the night and then several people knocking on doors (around 0230). My room seemed to be located underneath a service area. Trucks backing in with reversing sounds in the middle of the night. Requested a wake up call but never got one

Dear Maree D., Thank you for sharing your feedback regarding your recent stay. I regret to learn that noise disturbances impacted your experience, particularly during the night. Additionally, I apologize for the inconvenience regarding the wake-up call request. Your comments are valuable, and I will ensure they are addressed with our team to enhance our services. Thank you for your understanding, and we hope to welcome you back in the future. Kind regards, ibis Sydney Airport

Customer review rating 4.0/5

Megan M. Couples - Confirmed reviews ALL

Good place to stay for an early flight or late arrival. It is walking distance to domestic airport and a good standard even for Ibis. Staff make it welcoming and are very friendly.

Dear Megan M., Thank you for your kind feedback regarding your recent stay. We are pleased to hear that our location and friendly staff contributed positively to your experience. We look forward to welcoming you back on your next visit to Sydney. Kind regards, ibis Sydney Airport

Customer review rating 4.0/5

Johannes V. D. Z. Couples - Confirmed reviews ALL

I found it to be a comfortable and well located hotel. It was clean but l had to go searching for a cup and teaspoons when l wanted to make tea. A fire alarm in the middle of the night went unexplained. The breakfast was excellent.

Dear Johannes V. D. Z., Thank you for your feedback. I am pleased to hear that you found our hotel comfortable and well-located, and that you enjoyed our breakfast. I apologize for the inconvenience regarding the tea-making items and the fire alarm experience. Your comments are valuable to us. Kind regards ibis Sydney Airport

Other web-users rate our hotel

  • 1,882 reviews 9.4/10 Location
  • 2,355 reviews 5.5/10 Room
  • 2,064 reviews 8.1/10 Service
  • 52 reviews 4.2/10 WiFi
  • 1,282 reviews 4/10 Cleanliness
  • 517 reviews 2.7/10 Amenities
  • 403 reviews 6.4/10 Breakfast

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