ibis Sydney Airport 3.5 stars

Customer review rating (ALL Rating) 3.8/5 2,295 reviews

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205 O'Riordan Street, 2020 MASCOT, Australia

Description

Hotel extras

  • ibis Kitchen serving breakfast, lunch & dinner every day

  • Short walk to Mascot train station and only 2 stops to Sydney's CBD

  • Less than 1km from Sydney's Domestic Airport terminals

  • A hotel for the whole family with pet-friendly rooms available

  • Enjoy the exclusive ibis "Sweet Beds"

Our accommodation(s)

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Hotel location

ibis Sydney Airport

205 O'Riordan Street
2020 MASCOT
Australia

GPS:-33.927867, 151.187217

Telephone
Fax +61 2 8339 8585

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

ibis Kitchen & Bar

Fun and fresh. Ibis Kitchen focuses on local seasonal foods. Casual a la carte dining for breakfast or enjoy an express lunch with no time to waste. For dinner ibis Kitchen offers and extensive a la carte menu in a modern and friendly atmosphere.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  2,295 reviews

TripAdvisor Rating  3.5/5  2,268 reviews

Not the usual pleasant experience with Accor

Customer review rating 2.5/5

Rob H. Business - Confirmed reviews ALL

The bedding was comfortable & the room was adequate for our needs. However, the room itself needed a good thorough clean. There were stains on the carpet to the point it left my feet dirty. When I stepped into the shower there was black from the soles of my feet on the floor of the shower & this was after only a short walk across the carpet. It also appeared that a previous guest had been sick in the fridge as there was a pungent "sick" smell emitting from it to the point that the water bottle, we received at check in absorbed the same smell. I even had some chocolate bars which I left behind as the smell was so bad. Surely your cleaners should note that if the room fridge smelt that something should be done about it & not leave it for a future guest to endure!!! The issue of the fridge was reported to reception at checkout. The cleanliness of the carpet was not reported.

Dear Robert, Thank you for your feedback. We're glad to hear the bedding was comfortable and that the room met your basic needs. However, we regret that the cleanliness and maintenance did not meet your expectations. We appreciate you bringing the issues with the carpet and the fridge smell to our attention, and we will ensure that these matters are addressed. Our team strives to provide a comfortable and pleasant experience, and we sincerely apologise for the inconvenience you experienced during your stay. We value your comments and will take them into account as we work to improve. Kind regards, Ibis Sydney Airport Team

Very comfortable and clean

Customer review rating 4.5/5

Vickii Couples - Confirmed reviews ALL

Enjoyed our stay and meal was good

Dear Vickii, Thank you for your feedback. We're glad to hear you enjoyed your stay and the meal. We aim to provide a comfortable and clean environment for all our guests, and we're pleased we met your expectations. We look forward to welcoming you again. Sincerely, Ibis Sydney Airport Team

Restaurant and bar was great

Customer review rating 3.0/5

Anonymous Solo - Confirmed reviews ALL

Since when do hotels in Sydney NOT supply hair dryers and tissues in rooms.

Dear Vicky, Thank you for your feedback. We’re glad you enjoyed the restaurant and bar. We apologise for the inconvenience caused by the lack of amenities in your room, as well as the issue with the printer. Your comments are valuable, we appreciate you bringing them to our attention and we will address them with our team. Kind regards, Ibis Sydney Airport Team

Customer review rating 1.0/5

Anonymous Couples - Confirmed reviews ALL

The place is a dirty, noisey poophole

Dear Wayne, Thank you for sharing your feedback. We're sorry to hear that your experience did not meet expectations. Cleanliness and comfort are important to us, and we will review your comments to ensure improvements are made. Sincerely, Ibis Sydney Airport Team

Well located

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

For a quick one night stay near the airports it was a good choice

Dear Dee, Thank you for your feedback. We're pleased the location worked well for your stay. As an older property, some wear in areas like carpets and corridors is unfortunately more visible, however, we do apologise for any disorganisation you experienced at reception during your stay. We will take your comments on the room layout into consideration for future improvements. We hope to have the opportunity to welcome you again. Kind regards, Ibis Sydney Airport Team

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Other web-users rate our hotel

  • 1,829 reviews 9.2/10 Location
  • 2,505 reviews 5.3/10 Room
  • 2,124 reviews 7.3/10 Service
  • 71 reviews 3.7/10 WiFi
  • 1,366 reviews 3.6/10 Cleanliness
  • 562 reviews 2.3/10 Amenities
  • 377 reviews 5.9/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.