ibis budget Agen 2 stars

Customer review rating (ALL Rating) 3.8/5 554 reviews

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Description

Hotel extras

  • Closest hotel to Parc Walygator - Aqualand Sud-Ouest

  • Meal-tray service on request: 11am-9pm. Saturdays and Sundays: 5pm-9pm

  • A meeting? Our hotel has two seminar rooms!

  • A playroom designed for both children and adults

Our accommodation(s)

Hotel location

ibis budget Agen

Le Caillou
47520 LE PASSAGE D'AGEN
France

GPS:44.163666, 0.601233

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  554 reviews

TripAdvisor Rating  3.0/5  400 reviews

Customer review rating 3.0/5

Paul U. Couples - Confirmed reviews ALL

We stay regularly in Ibis Budget hotels because we appreciate the comfort of the beds. The personnel were fine offering to help with bags. The hotel is in need of maintenance, there was a dirty footprint in the bedroom. The beds were less comfortable than expected, there were no bed tables , only one chair and no spare pillows. We ate breakfast towards the end of serving and the choice of items especially breads and pastries was limited.

Dear PAUL U., Thank you for taking the time to tell us about your experience at the ibis budget Agen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bien Cordialement DUFLO IMANIE ASSISTANTE DE DIRECTION

Well located.

Customer review rating 4.5/5

John R. Solo - Confirmed reviews ALL

Staff extremely helpful and friendly.

Dear JOHN R., We very much appreciate your comments regarding your stay at the ibis budget Agen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bien Cordialement DUFLO IMANIE ASSISTANTE DE DIRECTION

Well located for access to the motorway

Customer review rating 4.0/5

Chris Families - Confirmed reviews ALL

Simple and clean room. For the price very happy. Only problem was with the shower holder not fixed correctly. Other than that all fine

Dear CHRISTOPHER H., We very much appreciate your comments regarding your stay at the ibis budget Agen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bien Cordialement DUFLO IMANIE ASSISTANTE DE DIRECTION

conveniently located

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

quite noisy with the motorway nearby

Dear MARC B., We very much appreciate your comments regarding your stay at the ibis budget Agen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bien Cordialement DUFLO IMANIE ASSISTANTE DE DIRECTION

Tired

Customer review rating 1.5/5

C.s. Solo - Confirmed reviews ALL

No lift, one socket in room away from bed, air-con not working, tired and poorly maintained generally. No secure parking. I usually stay in the budget hotels but this one was the worst.

Dear CHRISTINA S., Thank you for taking the time to tell us about your experience at the ibis budget Agen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bien Cordialement DUFLO IMANIE ASSISTANTE DE DIRECTION

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Other web-users rate our hotel

  • 217 reviews 7.8/10 Location
  • 572 reviews 4.3/10 Room
  • 431 reviews 8.8/10 Service
  • 12 reviews 6.6/10 WiFi
  • 257 reviews 3.1/10 Cleanliness
  • 227 reviews 7.6/10 Breakfast
  • 100 reviews 2.4/10 Vibe
  • 93 reviews 2.6/10 Amenities

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