ibis Agen Centre 3 stars

Customer review rating (ALL Rating) 3.5/5 672 reviews

ibis Agen Centre - Image 1
ibis Agen Centre - Image 2
ibis Agen Centre - Image 3
ibis Agen Centre - Image 4

Description

Our accommodation(s)

Hotel location

ibis Agen Centre

16, rue Camille Desmoulins
47000 AGEN
France

GPS:44.204047, 0.622374

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Enjoy a wide selection of internationnal drinks and beers, along with our 24/7 snack food available at the bar or to take in rooms.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.5/5  672 reviews

TripAdvisor Rating  3.5/5  409 reviews

overall stay ok

Customer review rating 4.0/5

S. S. Families - Confirmed reviews ALL

Very welcoming staff, nice, professional and helpful. Very service minded at anytime of the day whatever was the shift I was coming in when back from outside.

Dear S., We very much appreciate your comments regarding your stay at the ibis Agen Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely

Disappointing - not up to the Ibis standard

Customer review rating 0.5/5

Nick B. Couples - Confirmed reviews ALL

The staff and location of the hotel was as good as ever but the state of the hotel particularly the room was well below what we have come to expect from Ibis.

Dear NICK B., Thank you for taking the time to tell us about your experience at the ibis Agen Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns. Sincerely,

close to station

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

alright

Dear JAN K., We very much appreciate your comments regarding your stay at ibis Agen Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely

Poor

TripAdvisor rating 3.0/5

ianpb2015 TripAdvisor review

Very tired hotel, in our room the TV was hanging off the wall, patches in the doors, ceiling and walls. Torn curtains and paint flaking everywhere. In all honesty it should be closed down and fully renovated, it’s disgraceful. On the other hand the staff were fantastic and the location is great for the town centre.

Tiny room for three people

Customer review rating 1.5/5

Khag Families - Confirmed reviews ALL

The room was very small for three people.

Dear KHAGANI G., Thank you for taking the time to tell us about your experience at the ibis Agen Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely

In partnership with TripAdvisor

Other web-users rate our hotel

  • 221 reviews 8/10 Location
  • 463 reviews 3.4/10 Room
  • 343 reviews 9/10 Service
  • 5 reviews 2.9/10 WiFi
  • 249 reviews 4.2/10 Comfort
  • 185 reviews 6.5/10 Breakfast
  • 177 reviews 2.7/10 Vibe
  • 152 reviews 2.8/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

All our hotels in Agen