ibis Caxias do Sul Hotel 3 stars

Customer review rating 4.2/5 5,705 reviews

ibis Caxias do Sul
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+ 16 Services
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Room 1

Number of guests
Children's age

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This hotel is PLANET 21 Gold

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • One dog weighing up to 22 lbs (15 kg) is allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Shoe shine machine
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Fitness centre
  • Billiards/Snooker
Business services
  • 1 meeting room(s)

Hotel location

ibis Caxias do Sul

Rua Joao Nichelle 2335
Sanvitto II
95012631
caxias do sul
brazil

Tel: +555432095555

Check-in from 12h00

Check out up to 12h00

  • By plane

    AEROPORTO CAXIAS At 5km / 3 miles

  • By plane

    AEROPORTO P ALEGRE At 135km / 83 miles

GPS :-29.174845, -51.215324

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with twin beds

  • Max. number of persons: 2
  • Area: From 14 / 151 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
Single Bed

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: International

The right choice to feel great .A convivial buffet featuring traditional cuisine. Simply a pleasure.

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBIS 24 HORAS

Non contractual photo

Ibis Bar, relaxed atmosphere, excellent drinks, and great for a happy our at the end of the day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 150

  • Maximum capacity: 110 people

Find out more

Our guest reviews for
ibis Caxias do Sul

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

5,705 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,041 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Very clean

Customer review rating 4.2/5

Felicity P. Business - 20/03/2020 Confirmed reviews ALL

Clean, good breakfast, free car parking, I suggest a ball of apples at breakfast and dinner

Dear, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Atenciosamente, Liana Beltrame Gerente Geral Ibis Caxias do Sul

Good

Customer review rating 4.2/5

Alessandra L. Business - 20/01/2020 Confirmed reviews ALL

Nothing special although people was friendly and the room was clean, was a very simple experience

Dear Alessandra, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Atenciosamente, Liana Beltrame Gerente Geral Ibis Caxias do Sul

A pleasant experience

Customer review rating 4.2/5

Juan Couples - 24/12/2019 Confirmed reviews ALL

We had a slow start at check-in, but after that it improved drastically. The room was cozy, the bathroom clean and complete with a good shower, and there was enough space for both of our luggage. The hotel itself was comfortable and quiet, making our stay very good. After checking out, they even allowed us to play snooker while we got ready to leave.

Dear Juan Alejandro, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Atenciosamente, Liana Beltrame Gerente Geral Ibis Caxias do Sul

good for the price

Customer review rating 4.2/5

Mech E. Business - 02/12/2019 Confirmed reviews ALL

Good gym , free parking, good loyal plan

Dear Alberto, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Atenciosamente, Liana Beltrame Gerente Geral Ibis Caxias do Sul

The worst IBIS in Brazil

Customer review rating 4.2/5

Felipe M. Business - 11/11/2019 Confirmed reviews ALL

Everytime I sleep there there's a problem, no water for shower, no internet and this last time the A/C didn't heat the air. It was cold.

Dear Felipe Emanuel F., Thank you for taking the time to tell us about your experience at the ibis Caxias do Sul. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Atenciosamente, Liana Beltrame Gerente Geral Ibis Caxias do Sul

good cost benefit

Customer review rating 4.2/5

Eng. A. W. Business - 29/10/2019 Confirmed reviews ALL

the experience is ok for the price

Dear Albereto, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Atenciosamente, Liana Beltrame Gerente Geral Ibis Caxias do Sul

great hotel, staff and location

Customer review rating 4.2/5

Renato Business - 28/10/2019 Confirmed reviews ALL

Best hotel in Caxias do Sul. Parking on the sub level sometimes is not great but other than that this is one of the best IBIS I stayed.

Dear Renato, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Atenciosamente, Liana Beltrame Gerente Geral Ibis Caxias do Sul

Satisfactory but with issues

Customer review rating 4.2/5

Leonel A. Business - 03/10/2019 Confirmed reviews ALL

Frequent problems with the room key. Slow solution. Have to wait at the room door while staff tried to solve the issue and finally decided to move to another room. In other hand, the daily buffet service was a very good initiative.

Very good

Customer review rating 4.2/5

Edmar Business - 30/08/2019 Confirmed reviews ALL

Very nice days.

Prezado Sra. S., Agradecemos os seus comentários sobre sua estada no hotel ibis Caxias do Sul. Foi com prazer que recebemos suas felicitações. Não deixaremos de compartilhar seus comentários com toda a equipe. A satisfação de nossos hospedes é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um ótimo serviço. Na expectativa de a acolher de novo, queira aceitar os nossos melhores cumprimentos. Atenciosamente, Ana Karen Brambilla Gerente Geral Ibis Caxias do Sul

It was ok

Customer review rating 4.2/5

Victor Families - 05/08/2019 Confirmed reviews ALL

It is a nice hotel, HOWEVER, two of the receptionists were not friendly. The floor on the hall smells like mold. Anyway, there are better hotels in RS for a better price.

Dear Victor Osorio Diegoli P., Thank you for taking the time to tell us about your experience at the ibis Caxias do Sul. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ana Karen Brambilla General Manager Ibis Caxias do Sul

Boa

Customer review rating 4.2/5

Elaine A. Business - 02/08/2019 Confirmed reviews ALL

Boa, tranquila e normal.

Prezado Sr. A., Agradecemos os seus comentários sobre sua estada no hotel ibis Caxias do Sul. Foi com prazer que recebemos suas felicitações. Não deixaremos de compartilhar seus comentários com toda a equipe. A satisfação de nossos hospedes é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um ótimo serviço. Na expectativa de a acolher de novo, queira aceitar os nossos melhores cumprimentos. Atenciosamente, Ana Karen Brambilla Gerente Geral Ibis Caxias do Sul

Satisfeito

Customer review rating 4.2/5

Ilôr P. T. Friends - 02/08/2019 Confirmed reviews ALL

Satisfez a expectativa.

Prezado Sr. T., Obrigado por dedicar um tempo para compartilhar seu feedback. Esperamos recebê-lo novamente muito em breve em nosso hotel! Atenciosamente, Ana Karen Brambilla Gerente Geral Ibis Caxias do Sul

Excelent !

Customer review rating 4.2/5

Mariana L. Couples - 24/06/2019 Confirmed reviews ALL

Breakfast was great, people were always kind and eager to help. The location is near the road, which is good if you are travelling by car. Clean and comfy rooms.

Dear Mariana Miracca L., We very much appreciate your comments regarding your stay at the ibis Caxias do Sul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ana Karen Brambilla General Manager Ibis Caxias do Sul

Good stay

Customer review rating 4.2/5

Eng. W. Business - 09/06/2019 Confirmed reviews ALL

The room was nice, the Gym in good conditions, parking free is the best, dinning service also ok.

Dear Alberto H., We very much appreciate your comments regarding your stay at the ibis Caxias do Sul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ana Karen Brambilla Gereral Manager Ibis Caxias do Sul

It used to be one of the best price/benefit in the region, but not anymore

Customer review rating 4.2/5

Vinicius S. Business - 06/06/2019 Confirmed reviews ALL

Last time I paid the same price of bluetree, so it's not the best price/benefit anymore, but still a good place to stay, but the rooms are small, ok for one night, but can't have the same prices of the big rooms hotels.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ana Karen Brambilla General Manager Ibis Caxias do Sul

good trip

Customer review rating 4.2/5

Eng. W. Business - 28/04/2019 Confirmed reviews ALL

good cost, nice gym, free parking.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ana Karen Brambilla General Manager Ibis Caxias do Sul

Media

Customer review rating 4.2/5

Ricardo Business - 13/04/2019 Confirmed reviews ALL

Odor forte de cigarro nos corredores

Prezado Sr. S., Agradecemos por nos contar sobre sua experiência . Sentimos muito não ter correspondido às suas expectativas. No Ibis, procuramos fornecer um serviço de alto nível a cada um de nossos clientes, por isso seu feedback é muito importante para nós. Esteja certo de que estaremos tomando medidas apropriadas para lidar com o problema e prevenir futuras ocorrências. Agradecemos novamente por nos informar sobre sua experiência. Atenciosamente, Ana Karen Brambilla Gerente Geral Ibis Caxias do Sul

Didn't prepare what I asked for in the room

Customer review rating 4.2/5

Leo Couples - 02/04/2019 Confirmed reviews ALL

I asked for the hotel staff to prepare the room in a romantic setting because it was my girlfriends birthday but they didn't do anything at all and didn't even apologise for not doing anything. I expected more.

Prezado Sr. F., Agradecemos por nos contar sobre sua experiência . Sentimos muito não ter correspondido às suas expectativas. Possuimos pacotes de apartamentos de noite de nupcias podes solicitar orçamento quando precisar, foi solicitado algum pacote e não lhe atendemos, gostaria de entender o que ocorreu. No Ibis, procuramos fornecer um serviço de alto nível a cada um de nossos clientes, por isso seu feedback é muito importante para nós. Esteja certo de que estaremos tomando medidas apropriadas para lidar com o problema e prevenir futuras ocorrências. Agradecemos novamente por nos informar sobre sua experiência. Atenciosamente, Ana Karen Brambilla Gerente Geral Ibis Caxias do Sul

Peaceful and calm

Customer review rating 4.2/5

Thiago J. Friends - 25/03/2019 Confirmed reviews ALL

It was very good, kudos to the staff which was very professional and friendly

Dear Thiago Martins De J., We very much appreciate your comments regarding your stay at the ibis Caxias do Sul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ana Karen Brambilla General Manager Ibis Caxias do Sul

It is ok

Customer review rating 4.2/5

Eng. W. Business - 24/03/2019 Confirmed reviews ALL

The only issue was the Gym that one equipment was damaged and was not fixed in the week.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ana Karen Brambilla General Manager Ibis Caxias do Sul
Our most recent 20 reviews

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