ibis Caxias do Sul 3 stars

Customer review rating (ALL Rating) 4.3/5 1,144 reviews

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Rua Joao Nichelle 2335, Sanvitto II, 95012631 CAXIAS DO SUL, Brazil

Description

Hotel extras

  • 13 minutes by car to Hugo Cartengiani Regional Airport

  • 11 minutes by car to Caxias do Sul Bus Station

  • 5 minutes by car to RSC 453 Highway

  • 9 minutes from downtown

  • Pet-friendly hotel! Small animals are welcome here

Our accommodation(s)

Single Bed

Standard Room with twin beds

  • 2 pers. max
  • 14 m² / 150 sq ft
  • Bedding 2 x Single bed(s)

Hotel location

ibis Caxias do Sul

Rua Joao Nichelle 2335, Sanvitto II
95012631 CAXIAS DO SUL
Brazil

GPS:-29.17471, -51.21557

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS KITCHEN

The right choice to feel great .A convivial buffet featuring traditional cuisine. Simply a pleasure.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,144 reviews

TripAdvisor Rating  4.0/5  1,068 reviews

Really good stay

Customer review rating 4.0/5

Isaac Couples - Confirmed reviews ALL

The front desk clerk were all really receptive and attentive to me and my fiance, and the breakfast was simply a delight. My only possible complain, if even that, is that the AC is not strong enough and has a set temperature (21Cº), which made it a little uncomfortable in some nights. Otherwise, the whole staff, ambiance and a service were great!

Dear Isaac Naibert D., We very much appreciate your comments regarding your stay at the ibis Caxias do Sul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ana Karen Brambilla Gerente Geral Ibis Caxias do Sul

Ótima estadia

Customer review rating 4.5/5

Daniel Couples - Confirmed reviews ALL

Hotel atendeu as expectativas de todas as formas

Prezado Sr. B., Agradecemos os seus comentários sobre sua estada no hotel ibis Caxias do Sul. Foi com prazer que recebemos suas felicitações. Não deixaremos de compartilhar seus comentários com toda a equipe. A satisfação de nossos hospedes é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um ótimo serviço. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Atenciosamente, Ana Karen Brambilla Gerente Geral Ibis Caxias do Sul

Habitual

Customer review rating 4.0/5

João L. Business - Confirmed reviews ALL

Agradável

Prezado Sr. Joao L., Agradecemos os seus comentários sobre sua estada no hotel ibis Caxias do Sul. Foi com prazer que recebemos suas felicitações. Não deixaremos de compartilhar seus comentários com toda a equipe. A satisfação de nossos hospedes é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um ótimo serviço. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Atenciosamente, Ana Karen Brambilla Gerente Geral Ibis Caxias do Sul

No management at all

Customer review rating 0.5/5

Rodrigo Business - Confirmed reviews ALL

The roof was leaking water, there was no clean towels available to change. The customer service was very poor at the desk.

Dear Rodrigo Goncalves T., Thank you for taking the time to tell us about your experience at the ibis Caxias do Sul. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ana Karen Brambilla Gerente Geral Ibis Caxias do Sul

Heating system doesn't work

Customer review rating 0.5/5

Ricardo Couples - Confirmed reviews ALL

Terrible. Bo heating, unprofessional staff. Avoid at all costs

Dear Ricardo Vinicius Bof de O., Thank you for taking the time to tell us about your experience at the ibis Caxias do Sul. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ana Karen Brambilla Gerente Geral Ibis Caxias do Sul

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Other web-users rate our hotel

  • 171 reviews 8.4/10 Location
  • 520 reviews 5.1/10 Room
  • 421 reviews 6.5/10 Service
  • 10 reviews 8.5/10 WiFi
  • 319 reviews 8.1/10 Breakfast
  • 172 reviews 7.3/10 Cleanliness
  • 76 reviews 5/10 Value
  • 9 reviews 2/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.