Novotel Hildesheim

Novotel Hildesheim 4 stars

Customer review rating (ALL Rating) 4.4/5 219 reviews

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Hotel extras

  • An ALLSAFE-certified hotel

  • Located in the heart of the city, 5 minutes to the historic center

  • Cable TV and desk in the room as well as meeting rooms

  • Free WIFI

  • Non-smoking room

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Hildesheim

Bahnhofsallee 38
31134 HILDESHEIM
Germany

  • By plane

    HANNOVER AIRPORT At 50km / 31 miles

  • By train

    HILDESHEIM At 0km / 0 miles

GPS:52.155709, 9.95596

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

RESTAURANT SULTINO

Due to the current situation, our restaurant is closed until further notice. We are happy to offer you small snacks at our reception.

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  219 reviews

TripAdvisor Rating  4.0/5  465 reviews

Excellent sleep-over in interesting surroundings

Customer review rating 5.0/5

Tom J. Couples - Confirmed reviews ALL

Orignally a monastery carefully modernised and excellent service from very professional staff.

Dear Tom S. J., We very much appreciate your comments regarding your stay at the Novotel Hildesheim. Getting positive feedback is always a pleasure. I will share your comments with our team. I am confident that this feedback will inspire all of our staff to continue improving the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Josefine Wieczorek

Nice stay

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Always good experience on Novotel Hildesheim - our favorite when travelling through Germany

Dear Soren B., We very much appreciate your comments regarding your stay at the Novotel Hildesheim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Henry John

Nice hotel and a good location

Customer review rating 4.0/5

Henrik Families - Confirmed reviews ALL

Interesting building. Centrally located and very good service. Rooms are clean and nice.

Dear Henrik B., We very much appreciate your comments regarding your stay at the Novotel Hildesheim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Henry John

Rather old interior and hot room

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

The room had rather old furniture and no AC. Due to the hot weather it was quite warm. However, the room was clean. I also expected a bit more (fresh) variety from the breakfast.

Sehr geehrter Herr F., wir danken Ihnen vielmals, dass Sie sich nach Ihrem Aufenthalt im Novotel Hildesheim die Zeit genommen haben, uns zu schreiben, und bedauern zutiefst, dass die erbrachten Serviceleistungen Ihren Erwartungen nicht entsprochen haben. Für die entstandenen Unannehmlichkeiten bitten wir Sie vielmals um Entschuldigung. Die Hotels der Marke Novotel setzen alles daran, um Ihnen bei jedem Ihrer Aufenthalte eine optimale Servicequalität anzubieten. Ihre Meinung ist für uns daher von größtem Interesse. Darüber hinaus dürfen wir Ihnen versichern, dass die notwendigen Maßnahmen ergriffen werden, um die Qualität der benannten Serviceleistungen nachhaltig zu verbessern. Haben Sie nochmals vielen Dank für Ihre Anmerkungen. Wir hoffen, Ihr Vertrauen bei einer Ihrer nächsten Übernachtungen wiederzugewinnen, und würden uns freuen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen

Nice staff

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Suggest to add one more staff at counter for check-in/check-out/enquiry.

Dear Kai Chun P., Thank you for taking the time to tell us about your experience at the Novotel Hildesheim. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Henry John

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Other web-users rate our hotel

  • 174 reviews 9.6/10 Location
  • 235 reviews 6.1/10 Room
  • 209 reviews 8.9/10 Service
  • 10 reviews 6.7/10 WiFi
  • 134 reviews 7.5/10 Breakfast
  • 132 reviews 6/10 Comfort
  • 92 reviews 6.5/10 Vibe
  • 69 reviews 7.5/10 Cleanliness

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