Novotel Hildesheim 4 stars

Customer review rating (ALL Rating) 4.1/5 840 reviews

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Description

Hotel extras

  • An ALLSAFE-certified hotel

  • Located in the heart of the city, 5 minutes to the historic center

  • 120 comfortable rooms and 8 meeting facilities

  • 24/7 self-service in our lobby: Kukime Shop with cool drinks and snacks

  • Free WIFI

Our accommodation(s)

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Hotel location

Novotel Hildesheim

Bahnhofsallee 38
31134 HILDESHEIM
Germany

GPS:52.155709, 9.95596

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT SUELTINO

In our restaurant Sueltino you can enjoy our rich breakfast buffet in the morning. For lunch and dinner, the restaurant is open exclusively to work meeting groups and companies by prior notice.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  840 reviews

Customer review rating 1.5/5

Georgios V. Business - Confirmed reviews ALL

The hotel would be really good if this was the 1980s. The interior of the rooms is insanely dated with fittings and furniture faded and stained, bathroom follows along the same lines, with water pressure non existent and hot water very inconsistent. None of the lifts in the hotel are functional.

Dear Georgios V., Thank you for your feedback regarding your recent stay. We appreciate your comments about the state of the hotel and the issues you encountered with the water pressure and hot water. Your observations regarding the lifts have also been noted, as they are essential for guest convenience. We strive to provide a comfortable experience for all our guests, and your insights are valuable in guiding our improvements. Goodbye, and best regards, Novotel Hildesheim

Customer review rating 3.5/5

Meinolf S. Business - Confirmed reviews ALL

I am travelling to this Hotel since about 2022 for up to 20 nights per year. I like this Hotel based on the parking space for my car, and close distance to my company which is located in Hildesheim. The Hotel bythemselfes, especially the rooms, needs urgent renovation and refurbishing work. This is not a criticism of the staff, who are always friendly and courteous. However, the hotel itself, and especially the rooms, no longer meet the current standards for a hotel of this class.

Dear Meinolf S., Thank you for your continued patronage and for sharing your thoughts regarding your recent stay. We are pleased to hear that you appreciate our convenient location and the professionalism of our staff. However, we acknowledge your concerns regarding the need for renovation and refurbishment of the rooms. Your feedback is invaluable to us as it helps us identify areas for improvement. We strive to maintain high standards, and your insights will be considered in our future planning. Thank you once again for your comments. We hope to welcome you back soon. Best regards, Novotel Hildesheim

Customer review rating 4.5/5

Michal S. Business - Confirmed reviews ALL

Everything ok, very good breakfast. Fitness room missing.

Dear Michal S., Thank you for your positive feedback regarding our location, parking facilities, and breakfast offerings. We appreciate your input regarding the fitness room, as we continuously seek ways to enhance our guests' experience. Best regards, Novotel Hildesheim

Customer review rating 5.0/5

Ronaldo R. Business - Confirmed reviews ALL

nice hotel, friendly staff

Dear Ronaldo R., Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay and found our hotel and staff to your liking. We hope to welcome you back in the future for another great experience. Best regards, Novotel Hildesheim

Customer review rating 1.5/5

Hernando K. Business - Confirmed reviews ALL

This is my fifth time maybe as a visitor, hereby my feedback: - I had room 110, there was a door in the hallway if you close it it shuts down so hard that you can hear it in the room, it woke me up several times at night and in the morning. -Showers do not work (extreme hot and extreme cold in matter of seconds), this is a problem already for years. You tell that it is because there are many people showering on the same time but then something about it and solve that. really BAD shower experience -room was TOO warm, heating was put on 4, windows had to be opened while I was on ground floor, I did not like that with my laptop etc. My colleagues also complained about this with each other during breakfast. please do not make the rooms so hot, try and walk into the rooms and check if you would put it so warm yourself or not.

Dear Hernando K., Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the inconveniences you experienced during your visit. It is disappointing to learn that the noise from the hallway door affected your sleep quality. We understand how important a restful night is for our guests. Your comments regarding the temperature control in your room and the inconsistent water temperature in the shower have been duly noted. We strive to provide a comfortable environment, and it is concerning to hear that the heating did not meet your expectations. We will review these issues internally as we continuously seek to enhance our guests' experiences. We value your loyalty as a returning guest and appreciate your feedback as it helps us improve our services. We hope to welcome you back in the future for a more pleasant stay. Best regards, Novotel Hildesheim

Other web-users rate our hotel

  • 450 reviews 8.9/10 Location
  • 648 reviews 5.7/10 Room
  • 505 reviews 7.4/10 Service
  • 17 reviews 5.7/10 WiFi
  • 330 reviews 7.1/10 Breakfast
  • 311 reviews 6.3/10 Comfort
  • 232 reviews 5.4/10 Vibe
  • 194 reviews 6.2/10 Cleanliness

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