Novotel Hildesheim 4 stars

Name: Family Hotel Novotel Hildesheim Innenstadt - ALL
Address: Bahnhofsallee 38, HILDESHEIM, 31134, DE
Telephone: +49512117170
Rating: 4.1

Customer review rating (ALL Rating) 4.1/5 894 reviews

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Bahnhofsallee 38, 31134 HILDESHEIM, Germany

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Novotel Hildesheim

Hotel that makes every moment matter

The Novotel Hildesheim with its historic architecture is surrounded by an idyllic park and is located in the middle of the city, making it ideal for business trips, leisure, and family getaways. The 120 rooms are equipped with free WIFI. Our eight meeting rooms can accommodate business meetings and private seminars and events. In our bar, we serve refreshing drinks, cold and warm snacks as well as a la carte dishes.

Benefit from its central location at Novotel Hildesheim. Hildesheim station is just a 7-min. walk from the hotel, and the Old Town is about a 9-min. walk away. Hannover Airport is about 40 min. drive. After a restful night's sleep & a rich breakfast buffet, go on an exploration tour of the historic city. From St. Andreas Church, you can get a panoramic view of Hildesheim.

The cathedral city has many highlights to discover: St. Mary's Cathedral & St. Michael's Church, which are UNESCO World Heritage Sites, the market square with its Rolandbrunnen or the Truss quarter.

Let yourself be enchanted by the cathedral city and go on a discovery tour: Whether art, culture, waters, churches, historic buildings, nature or a cozy coffee, Hildesheim has a lot to offer!

Patrick Courteaux, Hotel Management

Hotel extras

An ALLSAFE-certified hotel
Located in the heart of the city, 5 minutes to the historic center
120 comfortable rooms and 8 meeting facilities
24/7 self-service in our lobby: Kukime Shop with cool drinks and snacks
Free WIFI

Our accommodation(s)

Room

Standard Room with a double bed

2 pers. max
16 m² / 172 sq ft

Bedding 29 x Twin bed(s)

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Room

Standard Room with queen-size or single bed

1 pers. max
16 m² / 172 sq ft

Bedding 1 x Queen size bed(s) and 1 x Single bed(s)

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Room

Superior Room with a double bed

2 pers. max
17 m² / 182 sq ft

Bedding 1 x Double bed(s)

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Room

EXECUTIVE - 1DB BED

2 pers. max
19 m² / 204 sq ft

Bedding 1 x Double bed(s)

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Room

Family room

4 pers. max
20 m² / 215 sq ft

Bedding 1 x Double bed(s) and 2 x Single bed(s)

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Room

Standard room

Non contractual photo

2 pers. max

Bedding 1 x Double bed(s)

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Hotel location

Novotel Hildesheim

Bahnhofsallee 38
31134 HILDESHEIM
Germany

GPS:52.155709, 9.95596

+49 5121 17170

+49 5121 1717700

HILDESHEIM

Railway station

Access: 500 m / 0.31 mi 5 min walk

WASSERPARADIES

Sports centre

Access: 500 m / 0.31 mi 5 min walk

STADTTHATER

Entertainment/theatre district

Access: 500 m / 0.31 mi 3 min walk

HISTORISC MARKPLATZ

Historic monument

Access: 700 m / 0.43 mi 5 min walk / 3 min drive

MICHAELISKIRCHE

Historic monument

Access: 1 km / 0.62 mi 10 min walk / 2 min drive

ANDREASKIRCHE

Historic monument

Access: 1.5 km / 0.93 mi 7 min walk

HILDESHEIMER DOM

Historic monument

Access: 2 km / 1.24 mi 20 min walk / 3 min drive

ROEMER PELIZEUS

Museums

Access: 3 km / 1.86 mi 5 min drive

HALLE 39

Other attractions

Access: 3 km / 1.86 mi 7 min drive

SPARKASSENARENA

Sports centre

Access: 5 km / 3.11 mi 8 min drive

RASTI LAND

Amusement park

Access: 25 km / 15.54 mi 40 min drive

ZOO

Zoo

Access: 30 km / 18.64 mi 25 min drive

Cinema district

Sports centre

Lake

Wood/forest

Hildesheim walking zone

Shopping district

Shopping centre/mall

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Pets welcome
Restaurant
Wi-Fi
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

RESTAURANT SUELTINO

In our restaurant Sueltino you can enjoy our rich breakfast buffet in the morning. For lunch and dinner, the restaurant is open exclusively to work meeting groups and companies by prior notice.

Meetings & Events

Number of Meeting Room: 13
Surface of the largest room: 700 m² / 7534 sq ft
Maximum seats capacity: 750
Maximum capacity for banquets: 500

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.1/5 894 reviews

Brian S. Couples - 7/19/2026 Confirmed reviews ALL

Jesper H. S. Families - 7/7/2026 Confirmed reviews ALL

Dear Jesper H. S., Thank you for your feedback regarding your recent stay at Novotel Hildesheim. We are pleased to hear that you enjoyed the spacious rooms, welcoming staff, and the breakfast offerings. We acknowledge your concerns about the temperature in your room and the issue with the main switch. Your feedback is invaluable in helping us enhance our services. Thank you once again for your comments, and we look forward to welcoming you back soon. Best regards, Novotel Hildesheim

Michael W. Couples - 7/7/2026 Confirmed reviews ALL

Dear Michael W., Thank you for your feedback. I regret to learn about the unexpected charge to your account. Our hotel strives for transparency in all transactions, and your concerns are important to us. We encourage you to reach out directly for clarification on this matter. Goodbye and best regards, Novotel Hildesheim

Hans L. Couples - 7/2/2026 Confirmed reviews ALL

Dear Hans L., Thank you for your feedback regarding your recent stay. We appreciate your comments on the room's temperature control and the lack of a fan. Your insights are valuable as we continuously strive to enhance our guest experience. Goodbye and best wishes, Novotel Hildesheim

Meinolf S. Business - 6/29/2026 Confirmed reviews ALL

As I recently noted in another review, the rooms are in urgent need of renovation. I had booked an Executive Room this time; unfortunately, the fridge was difficult to open because the front panel was missing. Once I finally managed to open it, I discovered that the unit was broken and not cooling. The master power switch at the room entrance was faulty, too; it was a struggle to activate the power, even when using two key cards. I have stayed at this hotel eleven nights this year, and essentially, it is a gamble regarding which room you get and what might be broken in it.

Dear Meinolf S., Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your loyalty and are saddened to learn about the issues you encountered during your time at our hotel. We take the comfort and satisfaction of our guests seriously. Your comments concerning the condition of the rooms, particularly the fridge and the master power switch, have been duly noted. While we strive to maintain high standards, we acknowledge that there are areas in need of improvement. We understand how frustrating it can be when expectations are not met, especially after multiple visits. Your experience is invaluable in helping us enhance our services, and we will continue to work towards providing a better experience for all our guests. Thank you once again for your feedback. We hope to have the opportunity to welcome you back in the future. Best regards, Novotel Hildesheim

Web-users rating

Other web-users rate our hotel

420 reviews 8.9/10 Location
673 reviews 5.2/10 Room
505 reviews 7.3/10 Service
16 reviews 4.1/10 WiFi
332 reviews 7.1/10 Breakfast
305 reviews 5.5/10 Comfort
229 reviews 5.6/10 Vibe
204 reviews 5.7/10 Cleanliness

30 reviews 8.6/10 Location
104 reviews 3.3/10 Room
75 reviews 6.5/10 Service
42 reviews 4.6/10 Vibe
35 reviews 6.9/10 Breakfast
32 reviews 5/10 Cleanliness
23 reviews 3.1/10 Food
22 reviews 4.6/10 Comfort

49 reviews 9/10 Location
91 reviews 6.3/10 Room
72 reviews 8/10 Service
5 reviews 3.1/10 WiFi
56 reviews 7.2/10 Breakfast
48 reviews 5.8/10 Comfort
24 reviews 5.3/10 Vibe
23 reviews 6.2/10 Cleanliness

17 reviews 8.8/10 Location
37 reviews 5.2/10 Room
25 reviews 8/10 Service
17 reviews 6.7/10 Breakfast
17 reviews 5.6/10 Comfort
15 reviews 6.3/10 Cleanliness
12 reviews 4.6/10 Vibe
8 reviews 4.6/10 Value

18 reviews 8.5/10 Location
43 reviews 5.1/10 Room
25 reviews 7.1/10 Service
17 reviews 5.5/10 Comfort
12 reviews 7.5/10 Breakfast
11 reviews 6.1/10 Cleanliness
8 reviews 4.7/10 Vibe
8 reviews 3.1/10 Food

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Novotel Hildesheim, check-in is available from 03:00 PM, and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Novotel Hildesheim regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.

What is the cancellation policy?

Can I bring my pet?

Can I book a meeting room?

Can I organize an event or a wedding?

Is the hotel wheelchair accessible?

Can I pay for my stay directly on site?

What landmarks or attractions can be visited on foot from the hotel?

What amenities are available for business travelers?

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When making a booking at this hotel:

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I can take advantage of the Members' rate
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