Novotel Hildesheim 4 stars

Customer review rating (ALL Rating) 4.3/5 666 reviews

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Novotel Hildesheim - Image 1
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Bahnhofsallee 38, 31134 HILDESHEIM, Germany

Description

Hotel extras

  • An ALLSAFE-certified hotel

  • Located in the heart of the city, 5 minutes to the historic center

  • 120 comfortable rooms and 8 meeting facilities

  • 24/7 self-service in our lobby: Kukime Shop with cool drinks and snacks

  • Free WIFI

Our accommodation(s)

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Hotel location

Novotel Hildesheim

Bahnhofsallee 38
31134 HILDESHEIM
Germany

GPS:52.155709, 9.95596

Telephone
Fax +49 5121 1717700

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT SUELTINO

In our restaurant Sueltino you can enjoy our rich breakfast buffet in the morning. For lunch and dinner, the restaurant is open exclusively to work meeting groups and companies by prior notice.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  666 reviews

TripAdvisor Rating  4.0/5  476 reviews

Comfortable hotel

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

The room and the parking was fine. The breakfast was awful. So was the surroundings, we arrived at eight in the evening and there were no places to eat dinner.

Lovely hotel close to the old town

Customer review rating 4.0/5

Ernst L. Couples - Confirmed reviews ALL

Nice hotel close to the old town. Plenty of parking, nice bar and bar food. Comfortable beds.

New breakfast concept is very disappointing

Customer review rating 3.0/5

Anna Families - Confirmed reviews ALL

The location of the hotel is nice, the service is good and rooms are nice BUT the new breakfast concept is disappointing. We are used to other level of breakfast at Novotel hotels. The reduced selection (not even fried eggs are offered anymore) spoiled the whole impression

Dear Thomas Z., Thank you for taking the time to tell us about your experience at the Novotel Hildesheim. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Patrick Courteaux General Manager

Confusing check-in

Customer review rating 4.0/5

Christian H. Couples - Confirmed reviews ALL

Our ceycards hidden work, when we tried to reenter our room. Twice. Some confusing about witch room, we were actually in. 30€ fore parking. Come on!

Dear Christian H., We very much appreciate your comments regarding your stay at the Novotel Hildesheim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patrick Courteaux General Manager

Perfect Location

Customer review rating 4.0/5

Cliosullivan Families - Confirmed reviews ALL

Location was ideal for us - walking distance to shops, pool with slides, train station and more which meant we didn’t need a car. Rooms were clean, beds comfortable and even though we were in the city it was very quiet and we had a good nights sleep.

Dear Cli O., We very much appreciate your comments regarding your stay at the Novotel Hildesheim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patrick Courteaux General Manager

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Other web-users rate our hotel

  • 408 reviews 9.1/10 Location
  • 510 reviews 6.1/10 Room
  • 451 reviews 8.6/10 Service
  • 22 reviews 6.2/10 WiFi
  • 312 reviews 7.9/10 Breakfast
  • 261 reviews 6.2/10 Comfort
  • 180 reviews 5.9/10 Vibe
  • 154 reviews 7.3/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.