Novotel Hildesheim 4 stars

Customer review rating (ALL Rating) 4.4/5 599 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • An ALLSAFE-certified hotel

  • Located in the heart of the city, 5 minutes to the historic center

  • 120 comfortable rooms and 8 meeting facilities

  • 24/7 self-service in our lobby: Kukime Shop with cool drinks and snacks

  • Free WIFI

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

Novotel Hildesheim

Bahnhofsallee 38
31134 HILDESHEIM
Germany

GPS:52.155709, 9.95596

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT SUELTINO

In our restaurant Sültino you can enjoy our rich breakfast buffet in the morning. For lunch and dinner, the restaurant is open exclusively to work meeting groups and companies by prior notice.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  599 reviews

TripAdvisor Rating  4.0/5  472 reviews

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

Alarm at 5AM Bad Wifi Standard Breakfast No Fitness Room or Sauna

Sehr geehrter Herr B., wir danken Ihnen vielmals, dass Sie sich nach Ihrem Aufenthalt im Novotel Hildesheim die Zeit genommen haben, uns zu schreiben, und bedauern zutiefst, dass die erbrachten Serviceleistungen Ihren Erwartungen nicht entsprochen haben. Für die entstandenen Unannehmlichkeiten bitten wir Sie vielmals um Entschuldigung. Die Hotels der Marke Novotel setzen alles daran, um Ihnen bei jedem Ihrer Aufenthalte eine optimale Servicequalität anzubieten. Ihre Meinung ist für uns daher von größtem Interesse. Darüber hinaus dürfen wir Ihnen versichern, dass die notwendigen Maßnahmen ergriffen werden, um die Qualität der benannten Serviceleistungen nachhaltig zu verbessern. Haben Sie nochmals vielen Dank für Ihre Anmerkungen. Wir hoffen, Ihr Vertrauen bei einer Ihrer nächsten Übernachtungen wiederzugewinnen, und würden uns freuen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Patrick Courteaux General Manager

FANTASTIC STAY

Customer review rating 5.0/5

Antonio Solo - Confirmed reviews ALL

Perfect location, customers in focus, fantastic coworkers, and very good food offered. What you can wish for when driving more than 1000 kilometers away.

Dear Antonio L., We very much appreciate your comments regarding your stay at the Novotel Hildesheim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Henry

good stay

Customer review rating 4.5/5

Peter F. Couples - Confirmed reviews ALL

The hotl is clean an nice

Dear Peter F., We very much appreciate your comments regarding your stay at the Novotel Hildesheim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charleen Dietrich Front Office

Nice place to reach all important places of Hildesheim

Customer review rating 4.0/5

Matthias R. Solo - Confirmed reviews ALL

The Novotel is located between the railway station and the historic city which can be reached within a few minutes by foot. Bathroom and furniture are quite old but clean and okay for the price of the room. Breakfast is plentiful, however the dishes should be kept warmer. Pancakes and bacon were cold. If you arrive by car, parking is quite expensive!

Sehr geehrter Herr R., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Novotel Hildesheim. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Vielen Dank auch für Ihre Hinweis bezüglich zu ändernde Punkte, nur so können wir an uns arbeiten und uns stetig verbessern. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Henry John

Very good hotel

Customer review rating 4.5/5

Wim Business - Confirmed reviews ALL

As usual good stay.

Dear Mr. S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Laura Tilly, Front Office Manager

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Other web-users rate our hotel

  • 350 reviews 9.6/10 Location
  • 450 reviews 6/10 Room
  • 408 reviews 8.7/10 Service
  • 17 reviews 4.9/10 WiFi
  • 271 reviews 8.1/10 Breakfast
  • 240 reviews 6/10 Comfort
  • 152 reviews 5.7/10 Vibe
  • 144 reviews 6.5/10 Cleanliness

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