ibis London City - Shoreditch 3 stars

Customer review rating (ALL Rating) 4.5/5 3,077 reviews

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5 Commercial Street, E1 6BF LONDON, United Kingdom

Description

Hotel extras

  • 348 modern guest rooms with connecting rooms available

  • In central London with easy access to tourist attractions

  • Facilities for disabled

  • Free Wi-Fi throughout the hotel

  • Hotel Bar & Restaurant

Our accommodation(s)

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Hotel location

ibis London City - Shoreditch

5 Commercial Street
E1 6BF LONDON
United Kingdom

GPS:51.515339, -0.071969

Telephone
Fax +44 20 7422 8410

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Charlie's Corner

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of simplicity and speed, we offer a range of tasty homemade dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,077 reviews

TripAdvisor Rating  4.0/5  5,200 reviews

Certificate of excellence 2025

Customer review rating 3.0/5

Gerrit H. Business - Confirmed reviews ALL

The bathroom facilities in my room needed attention. The shower head didn't adjust to my height, the sink tap turns the opposite way for hot and cold from what is indicated on the tap and there were no facial tissues in the room.

Customer review rating 4.0/5

Brian R. W. Business - Confirmed reviews ALL

I am a regular visitor to the Ibis in Shoreditch. It is conveniently located next to Aldgate East tube station. The rooms are large enough and the bathrooms are always clean and well stocked. The beds are comfortable. The breakfasts are good and provide enough of a choice for everyone. Overall, this is my hotel of choice whenever I travel to London for business.

Dear Brian, Thank you for sharing your positive experience with us. We are delighted to hear that our convenient location, comfortable accommodations, and breakfast offerings continue to meet your expectations during your business trips to London. It is always a pleasure to have you as our guest, and we appreciate your loyalty to Ibis London City - Shoreditch. We look forward to welcoming you back on your next visit. Best regards, Gustavo Front Office Team Ibis London City

Customer review rating 0.5/5

Thomas R. C. Business - Confirmed reviews ALL

Mattress so old that a 1" thick topper was seen to be a benefit. Room with wall so thin you could hear the next occupant breathing. No hot water in the shower. No shower gel in the shower. A desk too far from a power socket to enable you to plug in a laptop. Breakfast so awful that I imagine the local vermin would have turned their nose up at it. Unless your only alternative is to sleep on the underground, avoid this hotel at all costs.

Customer review rating 4.5/5

Emamuzo A. Solo - Confirmed reviews ALL

Great experience and will visit again

Dear, Thank you for your positive feedback. We are delighted to hear that you had a great experience during your stay and that you plan to visit us again. We look forward to welcoming you back in the future. Front Office Team Ibis London City

Customer review rating 2.5/5

Donaldson S. Business - Confirmed reviews ALL

Stayed one night on business, staying 3 nights next week, too. Plus points - check in very friendly, bed comfortable and clean. Negatives - room window had been left open resulting in smells from the kitchen (I assume) entering room. It was a very unpleasant odour. No shower gel or shampoo in dispensers in shower. Paper cups in bathroom did not look like they were new. Invoice for stay has not been emailed to me - I need this to claim expenses. I can collect this when I'm staying again next week, but this should be done as a matter of course...business travellers do not want to wait in queue to check out. Area around the hotel is not ideal (which is clearly neither the fault of the hotel nor the street sleepers who have nowhere else to go).

Dear, Thank you for taking the time to provide your feedback regarding your recent stay with us. We are pleased to hear that you found the check-in process friendly and the bed comfortable and clean. However, we sincerely apologize for the inconveniences you experienced during your visit. The issue with the window and the resulting odour is not reflective of our standards, and we appreciate you bringing it to our attention. We also regret the absence of shower gel and shampoo in your room, as well as the condition of the paper cups. Your comments regarding the invoice are noted, and we understand the importance of having this information readily available for business travelers. We aim to ensure a smooth check-out experience and will take your feedback into consideration. We appreciate your understanding regarding the surrounding area and look forward to welcoming you back next week to provide a more enjoyable experience. Best regards, Front Office Team Ibis London City

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Other web-users rate our hotel

  • 2,914 reviews 9.7/10 Location
  • 2,893 reviews 5.7/10 Room
  • 2,624 reviews 8.9/10 Service
  • 91 reviews 4.3/10 WiFi
  • 1,394 reviews 6.8/10 Cleanliness
  • 1,355 reviews 8.2/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.