Mercure Sao Paulo Moema 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.4/5 4.566 comentários

Hotel ALLSAFE. Aprovado

+ 19 Serviços

Extras do hotel

  • 15 minutos de carro até o Aeroporto de São Paulo - Congonhas

  • Crianças até 07 anos com os pais se hospedam gratuitamente

  • Aproveite um hotel em São Paulo com piscina e relaxe no Nakamura SPA

  • Apartamentos superiores possuem varanda

  • 21 minutos de carro até a Rodovia dos Imigrantes

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Localização do hotel

Mercure Sao Paulo Moema

Avenida Lavandisca, 365
Moema
04515010 sao paulo
brasil

Fax: (+55)11/50532900

Check-in a partir das 14h00

Check out até as 12h00

  • MERCURE SP MOEMA:  Lilás Mercure Moema

  • Mercure Moema Subway: 

  • De avião

    GUARULHOS AIPORT A 40 km / 24,86 milhas

  • De trem

    Santa Cruz A 4 km / 2,49 milhas

GPS:-23.601313, -46.665951

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
  • Piscina
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Salas de reunião

LE JADYS

Informamos que estamos atendendo apenas café da manhã através de room service sem previsão de data para retorno normal das atividades

Nossas acomodações

Nossos quartos possuem ar condicionado, TV a cabo no quarto e na sala, varanda, minibar, cofre eletronico e acesso a internet Wi-fi. Além de ter uma vista para o charmoso bairro de Moema.

Suas reuniões e eventos

Nossas salas de reuniões

  • Número de salas de reuniões: 2

  • Tamanho máximo: 65

  • Capacidade máxima: 60 pessoas

  • Capacidade máxima para banquete: 30 pessoas

Saiba mais

Avaliações dos nossos hóspedes para
Mercure Sao Paulo Moema

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.4/5

4.566 comentários

Classificação no TripAdvisor 4.0/5

647 comentários

2021 Certificado de Excelência Trip Advisor
Certificado de excelência 2021

Fell as at home

Classificação TripAdvisor 5.0/5

23henriquec Business - 14/02/2021 Avaliação certificada TripAdvisor

You can stay in this hotel that is close to everything you may need. Good restaurants, safe, easy access and a comfortable bed and spacious room. I always choose this hotel to stay when I am in Sao Paulo

Hi Mr Henrique, It was with joy that we received your evaluation =) We will not fail to share your comment with the entire team that works hard on your satisfaction and well being. We remain at your disposal and look forward to welcoming you! Francini Carrião Mercure SP Moema

GREAT HOTEL

Classificação TripAdvisor 5.0/5

304sidneib Business - 24/06/2019 Avaliação certificada TripAdvisor

I'm so glad about this hotel and their time. All services are excellent and fabulous, their neighborhood is lovely, breakfast is incredible, This hotel is located near a fantastic park called Ibirapuera. It's a fantastic place.

Dear 304sidneib, What a pleasure to receive your evaluation =) We will not fail to share your comment with our team. Your satisfaction is the best reward for our employees who work every day to provide you an impeccable service. We hope to see you soon. Francini Carrião Mercure SP Moema

Nice hotel in São Paulo

Classificação TripAdvisor 5.0/5

georgejamil Couples - 27/03/2019 Avaliação certificada TripAdvisor

Good service, excellent location. Close to the Congonhas Airport, several Malls, restaurants, in a safe, residential area with nice access to main avenues, commercial centers, leisure and good options for São Paulo stay.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Camila Nadal Rossitto

Great Hotel

Classificação TripAdvisor 5.0/5

304sidneib Business - 10/03/2019 Avaliação certificada TripAdvisor

Everything was incredible! I loved that hotel and people work there! I had a great reception! The neighborhood is fantastic, there are great restaurants, cafes, and bakeries. There is the biggest park called Parque do Ibirapuera to the hotel, amazing place.

Dear Sr., It was a plesure to received your evaluation =) We will not stop sharing your comment with the whole team. Your satisfaction is the best reward for our employees who work daily to provide you with an impeccable service. In the hope of welcoming you again, please accept our best regards. Francini Carrião Mercure SP Moema

Good room, bad TV, improve breakfast

Classificação TripAdvisor 4.0/5

Scenic58415972284 Business - 31/12/2018 Avaliação certificada TripAdvisor

Well recepctionated, good rooms, TV doesn t work well, hotel needs to improve breakfast, located at excellent neighborhood. Near metro station. Parking is not for free. In general, is a good choice. I would go back, sure

Dear Scenic58415972284 We were pleased to receive your review :) We will not fail to share your comment with the entire team. Sorry about the TV and our responsible staff has already been warned about this. We are at your disposal and we hope to see you soon. Happy 2019! Abs, Francini Carrião Mercure Moema

Great location

Classificação TripAdvisor 4.0/5

ASpiller Business - 10/11/2018 Avaliação certificada TripAdvisor

Hotel staff was great. Location is a plus - close to the Congonhas Airport, US Consulate, etc. Down side was the shower water pressure very low and breakfast that was only average. A remodeling would be appreciated. I reccomend staying in this hotel, pros are higher than

Dear ASpiller, Thanks for your review, and we'll share your feedback with the entire team. Sorry for the shower, be sure our staff will be alerted to this situation. With regard to breakfast, we will be more attentive with our menu. In the hope of welcoming you again, please accept our best regards. Francini Carrião Mercure SP Moema

We loved the location, quietly, safety and neighborhood

Classificação TripAdvisor 4.0/5

Nandio D Couples - 01/12/2017 Avaliação certificada TripAdvisor

The prime location of the hotel at affordable price made our trip so much enjoyable. We could walk around and find nice places to visit and get a taxi/uber whenever we wanted to go further. There are fancy restaurants and bars almost everywhere. Staff at the restaurant were always friendly and trying their best to enrich our experience even though we were always late for breakfast and they ended up cleaning the tables with us eating which was a bit rude. The room was conveniently cleaned when we were out

Dear Nandio, Thank you for taking the time to review your stay at Mercure Moema. It was with pleasure that we received your congratulations. We will not fail to share your comments with the entire team. Your satisfaction is the best reward for our employees who work every day to provide you an impeccable service. We were very sorry for the situation at breakfast and apologize. Make sure that the team will be alerted. In the hope of welcoming you again, please accept our best regards. Francini Carrião Mercure Moema

Good Location

Classificação TripAdvisor 3.0/5

Marcelo1965 Business - 26/06/2017 Avaliação certificada TripAdvisor

Near to a restaurants are, very good location for business. There is a shopping mall not so far, around 15 minutes walking or 5 minutes by car. The price is a little high, but the service is average. Quiet area for a good sleeping time.

Dear Mr. Marcelo, Thank you for taking the time to review your stay at Mercure Moema. It was with pleasure that we received your congratulations. We will not fail to share your comments with the entire team. Your satisfaction is the best reward for our employees who work every day to provide you an impeccable service. In the hope of welcoming you again, please accept our best regards. Elaine Thomé General Manager Vacation Specials

Staff

Classificação TripAdvisor 4.0/5

PedroBrum Friends getaway - 26/04/2017 Avaliação certificada TripAdvisor

Staff / Location As usual the hotel staff are always friendly and looking to solve the problem in a short time. The location of the hotel allows you to make trips using public transport and in general the place is very pleasant to stay even with the noise of the planes due to be airplane route.

Dear Mr. Brum, Thank you for taking the time to review your stay at Mercure Moema. It was with pleasure that we received your congratulations. We will not fail to share your comments with the entire team. Your satisfaction is the best reward for our employees who work every day to provide you an impeccable service. In the hope of welcoming you again, please accept our best regards. Francini Carrião Front Desk Leader Mercure SP Moema

Location

Classificação TripAdvisor 4.0/5

PedroBrum Friends getaway - 18/01/2017 Avaliação certificada TripAdvisor

The location of the hotel allows easy access to public transportation, shopping malls and also for those who enjoy walking take a walk around to Ibirapuera Park. And also you can go to the supermarket to shop, as well as some good restaurants

Dear Mr. Brum, Thank you for taking the time to review your stay at Mercure Moema. It was with pleasure that we received your congratulations. Waiting to see you soon! Francini Carrião Front Desk Leader Mercure SP Moema

Not recommended

Classificação TripAdvisor 2.0/5

AlexFelixRio Family - 08/09/2016 Avaliação certificada TripAdvisor

Reservation for 2 adults + 2 Chd, they don't have 2 rooms intercommunicated. I had to pay upgrade to a "superior" apartment with 2 rooms: old, poor decorated, beneath the academy (waked with the repetitive sound of the threadmill on my head). No wellcome or advantages for a Le club member. It is not a Mercure pattern hotel.

Dear Thank you for taking the time to tell us about your experience at the Mercure SP Moema. I am sorry that your experience did not meet all your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paulo Crema General Manager Mercure SP Moema

Team of friendly staff and location

Classificação TripAdvisor 5.0/5

PedroBrum Friends getaway - 04/08/2016 Avaliação certificada TripAdvisor

The team of hotel staff is always ready to help when requested. The location of this hotel allows the use of public transport (bus, taxi, metro) and also practice of sport to the Ibirapuera Park, like walking.

Dear: We very much appreciate your comments regarding your stay at the Mercure SP Moema. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Crema General Manager Mercure SP Moema You did a very helpful analysis to all travellers.

Good hotel, excelent sercices and location!

Classificação TripAdvisor 5.0/5

Daniel L Family - 20/07/2016 Avaliação certificada TripAdvisor

I have stayed for several times in this hotel, and would for sure stay again. They have very good services and location is excellent, with several restaurants, bars, market places, and the Ibirapuera Park nearby, where we can easily get by walk. The subway is not that close, but not far to get to the nearest subway station by Taxi or Bus.

Dear: We very much appreciate your comments regarding your stay at the Mercure SP Moema. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Crema General Manager Mercure SP Moema

Good location

Classificação TripAdvisor 3.0/5

hdsjr Business - 16/05/2016 Avaliação certificada TripAdvisor

I lived here almost 3 weeks, I really appreciated its great localization closing to the very good restaurants, easy to go by walking. It is also not so far from the Ibirapuera park (~1km). Remarks: - Sometimes my room manifested a bad smell/odor, I think came from the bathroom, I did not complain due to the fact most of the time I was out of my room (suite 136). - Dinner: I tried 2 or 3 times but I suggest to take it out once there is a plenty of great restaurants near by the hotel. - Breakfast: I had it in the past (old travels to SP), but not this year. Price is ~R$ 30 per person.. "Some intresting places: - Berakfast: Emporio Moema (R$ 34,90 per person), Via Cafe (R$ 32 per person + 10%). Both are 1 or 2 blocks far from the hotel. - Dinner: Giardino (main dishes from 45 to 80BRL), Aoyama (R$ 86 per person + 10%), La Gloria or Speranza (Pizzarias), La Ventana Parilla Argentina ($$$)" - Parking: R$ 18,00 per day;

Dear Client, We very much appreciate your comments regarding your stay at the Mercure SP Moema. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank for your very helpful analysis to all travellers and for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Crema General Manager Mercure SP Moema

Weekend in metropolis

Classificação TripAdvisor 3.0/5

Leonardo G Couples - 13/04/2016 Avaliação certificada TripAdvisor

Good neighborhood to stay. The hotel was average. Reception was ok as was the room. We missed the welcome drink we are used to be granted while hosted in Accor hotel. Breakfast a little below average for the price it is charged. But we didn't have any problem. Only lack of coziness. Anyway we enjoyed our stay.

Prezado Leonardo, Agradecemos por nos contar sobre sua experiência no Mercure SP Moema. Sentimos muito não termos correspondido plenamente ás suas expectativas, por favor deixe-me apresentar minhas mais sinceras desculpas. No Mercure, procuramos fornecer um serviço de alto nível a cada um de nossos clientes; por isso seu feedback é muito importante para nós. Esteja certo de que estaremos tomando medidas apropriadas para lidar com o problema e prevenir futuras ocorrências. Agradecemos que tenha nos contado seus problemas e esperamos que nos dê a oportunidade de melhor serví-lo num futuro próximo. Sinceramente, Paulo Crema Gerente Geral Mercure SP Moema

great location, poor cleaness

Classificação TripAdvisor 4.0/5

tgbonetto Business - 01/03/2016 Avaliação certificada TripAdvisor

this hotels's location was great, near many bars, restaurants and even a supermarket, however its cleaness still need to improve, some dirty on the desktop was left on it for three days. Other points are all great!

Dear Guest, Thank you for telling us about your experience at the Mercure Moema. We're sorry we have not matched your expectations , please let me introduce my most sincere apologies. In Hotel Mercure , we seek to provide a high level of service to each of our clients ; so your feedback is very important to us. Best Regards, Paulo Crema

Nice Stay

Classificação TripAdvisor 5.0/5

rafaelm878 Family - 18/02/2016 Avaliação certificada TripAdvisor

I really recommend this hotel in your next visit to Sao Paulo, very close to the aiport and nice restaurants. very clean in a nice neighborhood. I do really recommend it to your business or family trip

Dear Guest, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Crema

Very good place, in a nice neighborhood!

Classificação TripAdvisor 4.0/5

Daniel L Family - 23/05/2015 Avaliação certificada TripAdvisor

The hotel is very nice, clean, and employees always friendly! There is a Pão de Açucar supermarket one block away and several good restaurants in the area. It is close to Ibirapuera Park and Mall. The only issue is the subway, which you can get by bus or taxi cab, but real quick by car.

Dear Samytr, We very much appreciate your comments regarding your stay at the Mercure Sp Moema. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Crema General Manager

Economy

Classificação TripAdvisor 3.0/5

Mamdouh M Family - 27/03/2015 Avaliação certificada TripAdvisor

This hotel is exactly good for the price. Staff a attentive and helpful. Room is spacious and functional. Elevators work most of the time. Everything is OK but not great. Location is good too for dining and drinking out. Close to the city airport which is good to fly in and out but plane noise. from 6am to 10pm, is tough to take.

Dear Mamdouh, We very much appreciate your comments regarding your stay at the Mercure Sp Moema. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Crema Gerente Geral

Pleasant and trouble free stay

Classificação TripAdvisor 4.0/5

EduardoCamara Couples - 07/01/2015 Avaliação certificada TripAdvisor

The hotel has good location, nice neighbourhood with high variety of restaurant types and styles . Standard of the living and sleeping was good enough but he bathroon could be of better. Breakfast was quite well served. Proximity to Congonhas airport is very convenient. Coming to Sao Paulo again, intend to stay at teh same hotel, until then, hope the bathrooms are upgraded.

Dear, We very much appreciate your comments regarding your stay at the Mercure São Paulo Moema. It is always a pleasure to receive a feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Crema

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