Hotel Grand Mercure São Paulo Ibirapuera 5 estrelas

Everything perfect apart from the huge breakfast that is offered in this hotel but not included. Staff were very nice and everything else, the only thing that don't make sense is not to offer that service included

We stayed at Grand Mercure São Paulo Ibirapuera for 4 nights and it was excelent. Amazing view from the Suite, excelente breakfast and very helpful staff. Everything was perfect and we totally recomend this Hotel. Superb location as well.

The check in was swift and gently addressed. The rooms was very well furnished, clean and very comfortable. At all time the staff attention was kind, gentle and professional. It was a great experience.

The hotel has good structure, search quality service within your five-star profile. The room is great. It was perfect until the time of checkout. I was not well attended by the staff at the source. Employees of outsourced service hotel valets, playing and discussing personal things. I had no assistance to call the taxi.

Place to be copied Excellent hotel, prime location, exquisite rooms, the environment around the hotel upgraded, nice, all staff friendly and ready to satisfy all the needs of its guests, breakfast unique

This hotel continues to be a SOFITEL in every aspect, with the advantage of not being so pricy. We recommend it in every aspect, from its location, to the staff, quality and so on. Definately worth it.

I arrived at 8:30 PM straight into a business dinner, with very wrinkled suits and shirts for the following morning. The staff was very helpful in getting everything ready for my next day, and all my cloths perfectly ironed were delivered at 7 AM. Breakfast was always less than 15 minutes.

bad location room next to lifts , with extreme noise and unwillingness of officials Emau service and rudeness of the staff to solve the problem . Total disinterest in attending to the guest and neglect of a loyalty member of Le Club

Hotel place is very good, near Ibirapuera park. Hotel service is very good and room is clean. Very good brasserie. But hotel need urgent a renovation. Very old. It´s only not worst than Mercure Laffayet in Paris.

The hotel is in a good location, next to Ibirapuera Park, nice room, big bed, good shover, staff is always friendly. I stayed there for bussines and have no complains, the only issue was a double charge from the restaurant, but is was quickly solved at the checkout.

This hotel has the best team members I have seen in a hotel. They are helpful, caring and incredibly attentive to your needs. I am happy to call Grand Mercury Park Ibirapuera, my home, when visiting Sao Paulo. The gym could get a bit of an improvement. Besides the cleanliness and attentive staff, I wish the gym had better work out equipment.

I have spent much time in check-in and check-out even completed all information on site. The room was clean and simple, as the hotel is old the window doesn't close properly, this happened with me before in the last time I stayed there, the avenue noise inside the room turns loud. Good shower. It is good for quick stay.

Very good hotel with attentive staff. Good breakfast. It´s near the Ibirapura Park, you can go walking. The hotel is less 10 min from the downtown and there you can go to many touristic places. Thank you

This property would be a solid 4 or 4.5 stars in Australia. Clean and very large comfortable rooms! Own coffee machine in room! Great pillows and firm bed. Breakfast was very nice! Fresh fruit and coconuts with coco water available. Great location right beside the park... Lovely for walks and great view.

I’ve been hosted in this hotel for a business week, beginning of June 2014. Location is quite good, pretty close to Ibirapuera park (Sao Paulo “Central Park”). Hotel lobby is quite nice and hotel staff is very kind. Breakfast buffet is extremely good, several variety of good quality food. Unfortunately there are few cons: room furniture are quite old, there aren’t double windows and since the hotel is barely beside a motorway the room is quite noisy, but the worst things is the extreme poor wifi quality, in the room was almost impossible to browse and/or do anything else on the web. At lobby floor the same network was enough good, but still too slow. Nevertheless the room was clean. In conclusion, if you plan to stay there only for few days for business it’s fine, on the contrary forget it for vacation purpose or for longer period.