Grand Mercure São Paulo Ibirapuera

Grand Mercure São Paulo Ibirapuera 5 estrelas

Classificação clientes Avis (Classificação ALL) 4.5/5 854 comentários

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Extras do hotel

  • Somos um hotel Pet Friendly, mediante taxas

  • Desfrute do doce mil folhas na Boulangerie, eleito o melhor da América Latina pelo NY Times

  • Hotel em São Paulo com piscina, sauna, academia e quadra de Tênis para o seu completo lazer

  • Hotel com o único heliponto da região do Ibirapuera

  • 10 minutos de carro até o Aeroporto de São Paulo - Congonhas

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Hotel ALLSAFE. Aprovado

Localização do hotel

Grand Mercure São Paulo Ibirapuera

04021051 SÃO PAULO

  • AACD:  Lilás AACD

  • De avião

    CONGONHAS A 5 km / 3 milhas

  • De avião

    SAO PAULO GUARULHOS A 13 km / 8 milhas

  • De helicóptero

    ON LOCATION A 0 km / 0 milhas

  • De carro

    RODOVIA BANDEIRANTES A 5 km / 3 milhas

  • De carro

    RODOVIA DOS IMIGRANTES A 3 km / 1 milhas

  • De carro

    RODOVIA DUTRA A 12 km / 7 milhas

  • De trem

    BARRA FUNDA A 15 km / 9 milhas

  • De trem

    PARAISO STATION A 5 km / 3 milhas

  • De trem

    SANTA CRUZ STATION A 1 km / 1 milhas

  • De trem

    VILA MARIANA STATION A 1 km / 0 milhas

GPS:-23.592651, -46.64938

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião

Nossas acomodações

Salas elegantes oferecem tecnologia de ponta para tornar a sua estadia ainda mais agradável. Fique conectado com nossas soluções de banda larga/wi-fi, softwares de correio de voz inteligente e fax.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.5/5  854 comentários

Classificação no TripAdvisor  4.0/5  1.551 comentários

Certificado de excelência 2022

Old Hotel

Classificação TripAdvisor 2.0/5

manoelc907 Negócios - Avaliação certificada TripAdvisor

The room is old , the shower is bad and the cleaning also. The room cleaning was done at night, the courtin of the room look old and dirty and there is no accustic isolation. The reception for registration is also very slow, I always stay the and now I'thinking to change hotel.

Moto GP tour

Classificação TripAdvisor 4.0/5

JamesDent46 Negócios - Avaliação certificada TripAdvisor

Hotel was perfectly situated, easy walking distance to most places , hotel was clean, breakfasts were good , staff were very helpful, Ana Clara went out of her way to explain exactly what we asked , and made sure we were taken good care of thank you 👌 very POSH!!

Classificação TripAdvisor 5.0/5

thiago_dellom Avaliação certificada TripAdvisor

I would like to thank the hotel staff , during my stay at the hotel last December, I have been treated better than Beyoncé. Around 11:00am I still at the traffic in Sao Paulo and I received a message from the hotel, telling me that my room were already available for me. I really appreciated it Up to my arrival, the reception were all ready waiting for me, I loved it. My room on 17th floor were just PERFECTLY HUGE!! I had " guarana and cheese bread" welcoming me at the hotel. I found it a charming touch from the hotel, after so many years not coming back to Brazil and receive at the hotel some nice gesture. Well done for all the staff. You will find the British Aiways crew at the hotel as they stay there, they are nice and friendly so even British Airways accomodate they crew there it means that the hotel is not just great is STUNNING! Once again, thank you very much for my wonderful stay. Thiago Costa

Dear Thiago Costa, We are very thankful and proud to receive your great comments regarding your experiences at Grand Mercure São Paulo Ibirapuera. It is a pleasure to know that our team made the difference in your stay, we shared your words with our team. All are very thankful. The Guarana and cheese bread is the typical brazilian gifts for your visit, we are proud that you really enjoyed. We choose the room specially for you according with our preferences for higher floor. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very nice hotel for business travel

Classificação TripAdvisor 4.0/5

Eduardo A Negócios - Avaliação certificada TripAdvisor

Hotel staff is very kind and Helpfull - Location is good for business. The place is quiet, has a nice fitting center and swimming pool. Rooms are nice, a little old fashioned but very clean. Breafast is Brazilian style so is very nice. WiFi is provided for free and speed is reasonable. To move to and from the hotel you will need to use a taxi, even though not long trips to good restaurants.

Dear Eduardo, We appreciate your comments regarding your stay at the Grand Mercure São Paulo Ibirapuera. I will share your comments with our team, it very good know that they made the difference in your stay. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Slow motion hotel from the 80s

Classificação TripAdvisor 2.0/5

guillermov670 Negócios - Avaliação certificada TripAdvisor

Most hotels in São Paulo I have visited are 80/90 s old spaces with a lag of modernity, not even remodel I don’t know what is worse, stay in a hotel were pillows are old and very used or were employees are really slow for everything, check in,(even doing web check in previously, nothing was ready)check out poorly done, I did it the previous night, took other 10/15 minutes doing it, same for check in When I was leaving, even thought my check out was made, I ate some nuts, so I went to pay them at 5 am, took more than 5 minutes for it to get charge.. why??? For the boulangerie at the hotel, slow service, they prefer to talk between employees that to provide service, they have to go all the way to the bar for a glass of wine, and the food is really far away from a boulangerie, terrible The breakfast, they dare to charge you 10% tip for a slow motion service, they dint even offer you anything, not even coffee, but they charge you tipsss The gym, very small, also 80/90s with probably the same lady who opened the gym, and you can not even ask for a WiFi password because she gave it wrongly and she will be upset afterwords for asking the password twice Poor service oriented hotel, like most of not all hotels in São Paulo

Dear Guillermo, Thank you for taking the time to tell us about your experience at the Grand Mercure São Paulo Ibirapuera. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address all the points that you informed about the service us for the responsible to verify and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 112 comentários 8.6/10 Localização
  • 391 comentários 6.6/10 Quarto
  • 420 comentários 7.7/10 Serviço
  • 19 comentários 2.7/10 Wifi
  • 233 comentários 8.1/10 Café da manhã
  • 143 comentários 5.1/10 Limpeza
  • 139 comentários 7.5/10 Comida
  • 99 comentários 7.4/10 Comodidades

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