Novotel London Greenwich 4 stars

Customer review rating (ALL Rating) 4.4/5 994 reviews

Best price
guarantee
Novotel London Greenwich - Image 1
Novotel London Greenwich - Image 2
Novotel London Greenwich - Image 3
Novotel London Greenwich - Image 4
173-185 Greenwich High Road, SE108JA LONDON, United Kingdom

Description

Hotel extras

  • Next to Greenwich train station and DLR

  • Family rooms with extra sofa beds

  • On-site secure parking

  • Fully-equipped gym and sauna

  • Pet-friendly rooms

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Novotel London Greenwich

173-185 Greenwich High Road
SE108JA LONDON
United Kingdom

GPS:51.477798, -0.013504

Telephone
Fax +44 20 8312 6810

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MEAN TIME BAR AND KITCHEN

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  994 reviews

Customer review rating 4.0/5

Teresa D. Families - Confirmed reviews ALL

Clean comfortable rooms and a good breakfast. The evening meal menu was difficult for my dietary needs

Thank you for taking the time to share your feedback following your family stay with us. We are delighted to hear that you enjoyed your clean and comfortable room, our breakfast selection, and the service provided by our team. It is also wonderful to see your positive ratings for your arrival, departure, and overall value, as well as your recommendation of our hotel and the ALL loyalty programme. We are, however, sorry to hear that you found our evening meal menu difficult to accommodate your dietary needs. We understand how important it is to have suitable and clearly presented options, and we will share your feedback with our Food & Beverage team as an opportunity to improve our offering and ensure we can better cater to guests with specific dietary requirements. Thank you once again for your valuable feedback and for choosing to stay with us. We hope to have the pleasure of welcoming you and your family back again in the future. Warm Regards Nav Raj Gurung Front Office Team Leader Novotel London Greenwich

Customer review rating 3.5/5

Paul N. Business - Confirmed reviews ALL

Rooms need updating, furnishings are looking worn and carpet stained. Although room cleanliness is good

Thank you for taking the time to share your detailed feedback and for your continued loyalty as an ALL Accor Limitless member. We’re pleased to know that you found your room clean and that you had a smooth booking experience. We’re sorry, however, that the condition of the room, furnishings, and carpet did not meet your expectations. We fully understand how important a fresh and well-maintained environment is, particularly when staying with us for business, and your comments are valuable in helping us identify areas for improvement. We’re also grateful for your positive feedback regarding our team, sustainability efforts, and loyalty programme. We hope to have the opportunity to welcome you back and provide you with a more comfortable and enjoyable stay in the future. Warm Regards Nav Raj Gurung Front Office Team Leader Novotel London Greenwich

Customer review rating 5.0/5

Andrew M. Couples - Confirmed reviews ALL

Used this hotel several times. Great location for accessing events in the city. Good value for money. Great breakfast.

Thank you so much for your fantastic 100/100 review and for choosing to stay with us on several occasions! We’re delighted to hear that you continue to enjoy our convenient location, great value, and breakfast, and that our team consistently makes your stays enjoyable. We truly appreciate your loyalty as an ALL Accor Gold member and your kind recommendation. Thank you also for highlighting the Wi-Fi connection speed. Your feedback is important to us, and we’ll certainly take this into consideration as we look for ways to improve the experience for our guests. If you would be happy to do so, we would be extremely grateful if you could also share your experience on Tripadvisor following this link https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d529404-Novotel_London_Greenwich-London_England.html It’s always a pleasure to welcome you, and we look forward to seeing you again on your next visit to the city! Warm Regards Nav Raj Gurung Front Office Team Leader Novotel London Greenwich

Customer review rating 5.0/5

Lesley M. Solo - Confirmed reviews ALL

Smooth check in and gorgeous interior and friendly staff

Thank you so much for your fantastic 100/100 review and for choosing to stay with us again! We’re delighted to hear that you had another great stay and enjoyed the smooth check-in, beautiful interior, and friendly service from our team. It’s wonderful to know that every aspect of your experience, from the accommodation and cleanliness to breakfast, Wi-Fi, and our sustainability efforts, met your expectations. Your continued loyalty as an ALL Accor member truly means a lot to us. If you would be happy to do so, we would be extremely grateful if you could also share your experience on Tripadvisor following this link https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d529404-Novotel_London_Greenwich-London_England.html We look forward to welcoming you back for another excellent stay very soon! Warm Regards Nav Raj Gurung Front Office Team Leader Novotel London Greenwich

Customer review rating 3.5/5

Lynn F. Business - Confirmed reviews ALL

Checked in later so straight to the room Latterly noticed dry tobacco on the flop near the bin and also bottle top detritus On early check out informed the reception person who could not have looked less interested. We stay almost every week here so we like it.. just be a little more aware of the small details please

Dear Lynn, Thank you for taking the time to share your feedback, and also for being such a regular guest with us. I’m really sorry that we missed these details in your room on this occasion. Finding tobacco residue and a bottle top on the floor is certainly not the standard we expect, and we completely understand your disappointment. I’m also sorry to hear that you did not feel your comments were taken seriously when you mentioned this at reception. That is especially disappointing, as we always want our regular guests to feel listened to and valued. We really appreciate your continued loyalty and the fact that you continue to choose to stay with us almost every week. I will make sure your feedback is shared with the relevant teams so we can be more attentive to these small details going forward. We look forward to welcoming you back and providing you with the experience you are used to having with us. Kind regards, Md Mahdi Hassan Front Office Team Leader Novotel London Greenwich

Other web-users rate our hotel

  • 1,259 reviews 9.4/10 Location
  • 1,391 reviews 5.6/10 Room
  • 1,136 reviews 8.1/10 Service
  • 22 reviews 8.8/10 WiFi
  • 602 reviews 5/10 Cleanliness
  • 569 reviews 7.7/10 Breakfast
  • 7 reviews 10/10 Sustainability

Powered by Trustyou

Our other establishments nearby

All our hotels in London Hotels