Novotel London Greenwich 4 stars

Customer review rating (ALL Rating) 4.4/5 1,148 reviews

Best price
guarantee
Novotel London Greenwich - Image 1
Novotel London Greenwich - Image 2
Novotel London Greenwich - Image 3
Novotel London Greenwich - Image 4
173-185 Greenwich High Road, SE108JA LONDON, United Kingdom

Description

Hotel extras

  • Next to Greenwich train station and DLR

  • Family rooms with extra sofa beds

  • On-site secure parking

  • Fully-equipped gym and sauna

  • Pet-friendly rooms

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Novotel London Greenwich

173-185 Greenwich High Road
SE108JA LONDON
United Kingdom

GPS:51.477798, -0.013504

Telephone
Fax +44 20 8312 6810

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MEAN TIME BAR AND KITCHEN

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,148 reviews

Customer review rating 4.5/5

Emma B. Families - Confirmed reviews ALL

Nice room and AC worked ok...some rooms feel more used and AC is poor. Staff helpful re me receiving a package too.

Dear Guest, Thank you for taking the time to share your feedback and for rating your stay 9/10. We are delighted to hear that you enjoyed your room and that the air conditioning worked well during your stay. It is also wonderful to know that our team was able to assist you with receiving your package and that you found our staff helpful. We appreciate your comments regarding the condition of some rooms and the air conditioning in certain areas. Your feedback is valuable and will be shared with the relevant teams as we continue to improve our facilities and guest experience. We hope to have the pleasure of welcoming you back again soon. Warm Regards, Team Novotel London Greenwich

Customer review rating 4.5/5

David L. Couples - Confirmed reviews ALL

We always choose this hotel because of its location next to the railway station. We are grateful to Merina for all her help.

Thank you for your kind feedback. We’re delighted to hear you enjoyed your stay and appreciated our convenient location next to the railway station. We’re especially pleased to know Merina was able to assist you and make your visit more comfortable we will be sure to pass on your kind words to her. We look forward to welcoming you back again for another comfortable stay. Warm Regards Rafael Front Office Receptionist

Customer review rating 5.0/5

Laraine S. Couples - Confirmed reviews ALL

We have stayed in this hotel many times before since it opened in 2005. It has had its ups and downs caused by bad management and untrained staff. We were delighted that standards are much improved: friendly and helpful staff, comfortable rooms, cleanliness is tip top. Breakfast was excellent however we refrained from having dinner at the hotel as we were not keen on the food offer.

Dear Laraine, Thank you for your wonderful review and for your continued loyalty over the years. It is especially rewarding to hear from a returning guest who has stayed with us since 2005. We are delighted that you noticed the improvements in our service standards and that our friendly team, comfortable rooms, cleanliness, and excellent breakfast all contributed to such a positive stay. Your kind words will be shared with the team, who will be thrilled to know their efforts made a difference. We also appreciate your honest feedback regarding the dinner offering, WiFi performance, and ease of access. Guest comments like yours help us identify areas where we can continue to improve, and we will certainly take your observations into consideration. Thank you once again for your recommendation and for being a valued member of the ALL Accor loyalty programme. We look forward to welcoming you back for another enjoyable stay in the near future. Warm regards, Novotel London Greenwich Front Office Team Member Marcel

Customer review rating 5.0/5

Lydia B. Couples - Confirmed reviews ALL

All reception staff very helpful

Dear Lydia, Thank you for your wonderful review and for awarding us a perfect score. We are delighted to hear that you had an excellent stay and that our reception and restaurant teams made such a positive impression. Your kind comments regarding the helpfulness, friendliness, and professionalism of our staff will be shared with the entire team, who will be thrilled to receive your recognition. We are also pleased that you were satisfied with every aspect of your stay, from your arrival and accommodation to our cleanliness, WiFi, value for money, and sustainability efforts. Thank you for being a valued ALL Accor Classic member and for recommending both our hotel and the loyalty programme. We truly appreciate your support and look forward to welcoming you back for another exceptional stay in the near future. Kind regards, Novotel London Greenwich Front Office Team Member Marcel

Customer review rating 4.0/5

Christophe F. Couples - Confirmed reviews ALL

We go there regularly. Check-in is now efficient. The staff in the restaurant and bar are all fantastic. Our room was large and quiet. The location near the DLR and train staton is great. Dirty curtains and sticky carpets prevent this from being perfect.

Thank you for your continued loyalty and for taking the time to share your feedback. We are delighted to hear that you found the check-in process efficient, enjoyed the fantastic service from our restaurant and bar teams, and appreciated the comfort of your spacious and quiet room, as well as our convenient location near the DLR and train station. We also appreciate your honest comments regarding the curtains and carpets. Please accept our apologies for these shortcomings. Your feedback has been shared with our housekeeping and maintenance teams for review and improvement. We value your observations as they help us enhance our guests' experience. We look forward to welcoming you back and providing an even better stay on your next visit. Warm Regards Rafael Mane Front Office Receptionist Novotel London Greenwich

Other web-users rate our hotel

  • 1,375 reviews 9.3/10 Location
  • 1,587 reviews 5.5/10 Room
  • 1,255 reviews 8.1/10 Service
  • 26 reviews 8.6/10 WiFi
  • 673 reviews 5/10 Cleanliness
  • 667 reviews 7.9/10 Breakfast
  • 6 reviews 10/10 Sustainability

Powered by Trustyou

Our other establishments nearby

All our hotels in London