Mercure Fortaleza Meireles Hotel 4 stars

room 2003, too noise air condiotioners, very old models, and no pressure on shower.

Experiencia positiva do check-in ao check-out. Staff competente e recepitivo.

im resident of fortaleza city. I was there in mercure hotel as per company request for 7 days of quarantine before go to work. Excelent food, excelent service, clean rooms. Also location is very good. Air conditioners need to be replaced, but after 1 day they were working perfectly. I have only one complain about the receptionist Antonio, because of quarantine i could not go out from my room, i received few supplies and he did not call my room to tell the supplies were there nor sent anybody to my room to deliver the supplies even after i called two times to request and of course i explained my situation. i only got the supplies on the other day in the morning when the other receptionist arrived.

First, front desk did not consider my reservation that was for a superior, not standard apartment. He gave me a standard, even being a Le Club Gold Member. Then, did not advise that breakfast changed its place, from ground floor to mezzanine. The breakfast was one of the worst I had in the last 30 years! Few options, poor and cheap products, only one type of milk (at room temperature), no honey, bad breads, and with rude attendants. The strong air conditioning is closely driven to users at the beginning of the "line"causing some discomfort. I spent two nights, and during my last morning, I had to tell front desk that one out of two elevators was out of service. Nobody noticed it, and the young girl I spoke insisted to say that its was just stopped at the garage, and it was not. In summary, a really bad experience. Unfortunately, it was not the first time I had it, but I insisted to check if something is now better... No, it isn't.

The room was very clean and spacious. The breakfast is amazing. In the New Years eve night, we received a champagne and a card as a gift which was very nice from the hotel.

Small room for breakfast, noisy and crowded Elevators cannot hold rush hours Extreme noise from the main road inside the room

There is a retrofit at lobby, but rooms need urgently maintenance. Will not return.

Room maintenance is poor (overall maintenance of the hotel is lacking). Housekeeping great. Front desk great. Breakfast was AWFUL. Really, really bad. I could spend hours pointing the issues. Renovations during stay were really disturbing. Lots of dust, noise, etc. You guys should not be running the hotel with renovations happening in public areas. There was dust at breakfast room!!!

Very good staying, good staff.

This Mercure Fortaleza Meireles Hotel needs a renovation asap. Overall, the rooms, furniture, installations, bed, air-co, breakfast are all an embarrassment for Accor. Everything needs a shape-up. No value for money at all.

I love the hotel, tehe acommodations are great, crew and services are very good. Love the breakfat. I travel with my family and it`s the perfect place in Fortaleza for a 3 kids family. Good pool, gym and sauna.

The location of the hotel is not good, either for those traveling on holidays or for business travelers. The staff was very attentive and gracious from check in to check out. The welcome drink is very poor for those who have an Accor silver card compared to other Mercure hotels. The internet was bad because the signal disappeared every moment. The room poorly maintained. Breakfast with few options. Lots of noise on the street, even with the windows closed if you can hear them.

I had not been staying at the Mercure for some time and the reception was better than I had expected, despite the fact that I had downloaded my status to Classic, I was greeted as if it were still Gold. I was very happy to be back at the Mercure Fortaleza Meireles Hotel.

My company in Switzerland pre-paid the room, but they did not accept and made me pay again saying they "will cancel the debit in the card in 45 days", this is an absurd! We always choose Mercure on our trips, but no longer.

Great location, clean room, Staff friendly. breakfast is great, they have someone making TAPIOCA for you. tapioca is a typical food from Ceara. I ways stay at mercure fortaleza-ce, I absolutely recommend this place.