Mercure Fortaleza Meireles 4 stars

Customer review rating (ALL Rating) 3.8/5 1,179 reviews

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Rua Joaquim Nabuco 166, Meirelles, 60125120 FORTALEZA, Brazil

Description

Hotel extras

  • Comfortable apartments with kitchen

  • Event room for up to 100 people

  • Relax in a hotel in Fortaleza with pool, sauna and gym

  • 21-minutes drive to the Maritime Passenger Terminal

  • Fortaleza hotel near Pinto Martins Intl Airport, 30 minutes by car.

Our accommodation(s)

Room

Superior Non-Smoking Room with 1 queen-size bed.

  • 3 pers. max
  • 27 m² / 290 sq ft
  • Bedding 1 x Queen size bed(s)

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Hotel location

Mercure Fortaleza Meireles

Rua Joaquim Nabuco 166, Meirelles
60125120 FORTALEZA
Brazil

GPS:-3.72633, -38.49868

Telephone
Fax +55 85 3486-3000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  1,179 reviews

TripAdvisor Rating  3.8/5  1,140 reviews

Customer review rating 3.0/5

Andrew S. Families - Confirmed reviews ALL

Check in took way too long, the room had a strange smell, the bathroom was no bigger than a wardrobe.

Customer review rating 5.0/5

Alain C. Solo - Confirmed reviews ALL

confortable and efficfient

Customer review rating 3.0/5

Emerson F. Business - Confirmed reviews ALL

Claramente o hotel precisa de reformas amplas e Profundas.

Customer review rating 3.5/5

Gustavo D. O. Business - Confirmed reviews ALL

Nice and warm attendance by all staff. Wonderful breakfast. On the other side, the room door and the bed side lighting need maintenance. The room door overall appearance is not good, it is evident it was recently repaired, but the quality of the repairs could be much better. The bed side lighting is loose and the wooden panel it is fixed on is also loose off the wall. Seems it may colapse/fall anytime. Suggestion: trust that not all guests are able to communicate in English language. Pls consider rewriting this questionary in Portuguese and (also) Spanish.

Customer review rating 0.5/5

Shashikant P. Friends - Confirmed reviews ALL

I have been fortunate to have had the Accor Brand experience at numerous hotels all over the World, majority of which have been outstanding, but this was more like a third rate establishment, and I regret having booked there now. When we checked in, due to the flight being delayed, it was around 01.00 hrs the next morning. The night Duty Team Member was extremely helpful in taking our luggage to the room, that was the only positive side of the stay! Upon reaching the room, what is claimed to be a fully equipped kitchen had 4 cups, 4 glasses and remnants of few assortment of cutlery, sufficient for two persons! The next morning, when a hot water kettle was requested, we received a sauce pan, even that after several requests via internal phone and personally at reception. There was absolutely not a single person who was prepared to keen to ensure our stay was at the least comfortable! The WORST NIGHTMARE of our experience was when we checked out, and NOT A SINGLE PERSON WAS WILLING TO ASSIST WITH OUR LUGGAGE, WHEN THEY COULD VISUALLY SEE THAT I WAS WITH THREE LADIES, WITH MYSELF HAVING A HIGH LEVEL OF DISABILITY!!! NO ONE HAD THE COMPASSION OF TRYING TO HELP IN ANY WAY, DESPITE THERE BEING 4 STAFF AT RECEPTION, AND OTHER MALE STAFF LOITERING IN CORRIDORS AND AT CAR PARK LEVEL! On top of that, when my colleague went to reception to return the Luggage Trolley, she was forced to pay for the 4th Person, when not an iota of service was even provided for three. I agree the booking was for three, in a 2 Bedroom Apartment, with sufficient sleeping facilities for 5 persons, but the 4th person had no option but to stay, as she was a young lady and would have needed to travel to her family that was some one hour away, and in fact she left early the next morning. Due to her safety and concern, we had no option but to ask her to remain! But nevertheless, there was ZERO EMPATHY, and my colleague was forced to make the payment. Upon landing, we were accorded a warm welcome and assistance not only from Airport and Airline Personnel, but equally from strangers and members of the public! But at the hotel, it was the right opposite with a TOTAL NO CARE ATTITUDE. THIS IS ONE HOTEL I WILL NEVER EVER RECOMMEND NOR STAY IN MY LIFE EVEN IF I WAS DESPERATE!!!

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Other web-users rate our hotel

  • 321 reviews 9.7/10 Location
  • 599 reviews 4.6/10 Room
  • 510 reviews 8/10 Service
  • 19 reviews 4.8/10 WiFi
  • 282 reviews 4.3/10 Comfort
  • 271 reviews 7.3/10 Breakfast
  • 254 reviews 2.3/10 Vibe
  • 223 reviews 2.5/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.