Mercure Fortaleza Meireles 4 stars
Customer review rating (ALL Rating) 4.0/5 1,044 reviews
Comfortable apartments with kitchen
Event room for up to 100 people
Relax in a hotel in Fortaleza with pool, sauna and gym
21-minutes drive to the Maritime Passenger Terminal
Fortaleza hotel near Pinto Martins Intl Airport, 30 minutes by car.
ALLSAFE approved hotel
Rua Joaquim Nabuco 166, Meirelles
60125120 FORTALEZA
Brazil
PINTO MARTINS At 12km / 7.46 miles
BR 116 At 12km / 7.46 miles
GPS:-3.726928, -38.498821
Check-in from - Check out up to
Hotel needs a revamp
Customer review rating 1.5/5
Eduardo M. Business - Confirmed reviews ALL
Dear Mr. M., Thank you for taking the time to tell us about your experience at the Mercure Fortaleza Meireles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.we are already beginning a renovation in some rooms, halls and external wall do offer a better experience to our guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jacion Souza Gerente Geral Mercure Fortaleza Meireles
Old and bad maintenance
Customer review rating 0.5/5
Anonymous Business - Confirmed reviews ALL
Dear Mr. M., Thank you for taking the time to tell us about your experience at the Mercure Fortaleza Meireles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. we have began a renovation in our rooms and some corridors to offer a better experience to our guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jacion Souza Gerente Geral Mercure Fortaleza Meireles
The hotel is old. Maintenance is very poor. Staff is very helpful.
Customer review rating 2.0/5
Nicolas S. Business - Confirmed reviews ALL
Dear Mr. S., Thank you for taking the time to tell us about your experience at the Mercure Fortaleza Meireles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. we are begining a renovation in our rooms to offer a better experience to our guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jacion S. General Manager Mercure Fortaleza Meireles
Good service
Customer review rating 4.5/5
Pedro Couples - Confirmed reviews ALL
Dear Mr. H., We very much appreciate your comments regarding your stay at the Mercure Fortaleza Meireles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jacion Souza Gerente Geral Mercure Fortaleza Meireles
Bad maintenance
Customer review rating 2.0/5
Luciano M. Business - Confirmed reviews ALL
Dear Mr. M., Thank you for taking the time to tell us about your experience at the Mercure Fortaleza Meireles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem of cleaning and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jacion Souza Gerente Geral Mercure Fortaleza Meireles
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