Mercure Karpacz Skalny 3 stars

Customer review rating (ALL Rating) 4.7/5 1,857 reviews

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Description

Hotel extras

  • Hotel located in a quiet area just 328 yards (300 meters) from the downtown area.

  • The playground and children's playroom provide the ideal conditions for families with children

  • Ideal conditions for tourists thanks to the nearby tourist trails and ski slopes

  • Wellness & Spa Center with swimming pool, hot tub and saunas, plus treatments and massages.

  • Barbecue area and green areas near the hotel make it an ideal place to spend your free time.

Our accommodation(s)

Hotel location

Mercure Karpacz Skalny

Obroncow Pokoju St. 5
58-540 KARPACZ
Poland

GPS:50.772375, 15.7637

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURACJA

Our light and spacious restaurant offers a wide selection of Polish meals, including regional specialties, and international dishes. During the summer, guests can enjoy dining out on the sunny terrace with a view of the Sniezka mountain.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,857 reviews

TripAdvisor Rating  4.0/5  550 reviews

Our favourite hotel in Karpacz area

Customer review rating 5.0/5

Dora N. Families - Confirmed reviews ALL

Once again, we had an amazing time in Karpacz and at Mercure hotel. The staff is very helpful and friendly, the level of cleanliness is the highest possible, the facilities at the hotel make even a rainy day exciting. On a terrible weather day we got busy swimming in the pool, playing tennis and table tennis, working out at the gym, and enjoying the variety of dishes at a dinner. (I recommend booking with full board, amazing food).

Dear Dorota N., Thank you so much for your wonderful review and for choosing Mercure Karpacz Skalny once again for your stay. We are thrilled to hear that you had an amazing time with us and enjoyed the helpfulness and friendliness of our staff, as well as the high level of cleanliness. We are delighted that our facilities could provide you with an enjoyable experience even on a rainy day. It’s great to know that you made the most of our pool, tennis and table tennis facilities, gym, and enjoyed the variety of dishes at dinner. Thank you for recommending our full board option—we strive to offer an exceptional dining experience for our guests. We look forward to welcoming you back to Mercure Karpacz Skalny for another memorable stay. Sincerely, Joanna Kasprzycka General Manager

Good for relaxation

Customer review rating 4.5/5

Vera N. Friends - Confirmed reviews ALL

Not new but very comfortable hotel, good swimming pool and sauna, clean rooms.

Dear Vera N., It sounds like you had a pleasant stay at our hotel! We're glad to hear that you found the accommodations comfortable, enjoyed the swimming pool and sauna facilities, and appreciated the cleanliness of the rooms. We strive to provide a welcoming and relaxing environment for all our guests, and we're delighted that we could meet your expectations. If you ever find yourself in the area again, we'd love to welcome you back for another enjoyable stay! Sincerely, Joanna Kasprzycka General Manager

Good stay

Customer review rating 3.5/5

Wiola Families - Confirmed reviews ALL

In general the location, food, cleaning was very good and on a very high level. The variety of food, the freshness, activities for children again everything was very good. The only thing that you could improve is the staff. They could speak English, there were very few staff member that could speak English and they could smile more :).

Dear WIOLETTA Z., Thank you for your honest feedback! We are glad that you experienced a high level of service in terms of location, food, and cleanliness. It's important for us to ensure a variety of food options, freshness, and high-quality activities for children. At the same time, we appreciate you pointing out an area for improvement. Providing excellent service is our priority, so we will work on improving communication and the smiles of our staff. We value your feedback and promise to take the necessary steps to provide better experiences for our guests. Thank you for visiting our location, and we look forward to welcoming you again in the future! Joanna Kasprzycka General Manager

Well located, best facilities

Customer review rating 5.0/5

Stefan Families - Confirmed reviews ALL

Excellent location, clean, friendly staff, super spa, premium breakfast

Dear Stefan R., Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our excellent location, cleanliness, friendly staff, superb spa facilities, and premium breakfast. Providing a top-notch experience for our guests is our priority, and it's gratifying to know that we succeeded in meeting your expectations. We look forward to welcoming you back in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. Thank you again, and we wish you all the best! Sincerely, Joanna Kasprzycka General Manager

Great stay, friendly staff

Customer review rating 5.0/5

Kat Families - Confirmed reviews ALL

My parents and my daughter had a great stay at the hotel. Fantastic breakfast, friendly staff and my daughter loved the pool.

Dear HANS-JUERGEN H., We very much appreciate your comments regarding your stay at the Hotel Mercure Karpacz Skalny. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanna Kasprzycka /General Manager

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Other web-users rate our hotel

  • 389 reviews 9/10 Location
  • 379 reviews 7.5/10 Room
  • 634 reviews 9.5/10 Service
  • 7 reviews 5.5/10 WiFi
  • 661 reviews 9.3/10 Food
  • 254 reviews 9.5/10 Breakfast
  • 233 reviews 8.9/10 Amenities
  • 215 reviews 9/10 Vibe

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