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Mercure Karpacz Skalny 3 stars

Customer review rating 4.5/5 5,182 reviews
Mercure Karpacz Skalny
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Hotel extras

  • Hotel located in a quiet area just 328 yards (300 meters) from the downtown area.

  • The playground and children's playroom provide the ideal conditions for families with children

  • Ideal conditions for tourists thanks to the nearby tourist trails and ski slopes

  • Wellness & Spa Center with swimming pool, hot tub and saunas, plus treatments and massages.

  • Barbecue area and green areas near the hotel make it an ideal place to spend your free time.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Reduced mobility rooms
  • Pets allowedPaying
  • Outdoor playground for children
  • 100% non-smoking hotel
  • STRACHOWICEPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Leisure and activities
  • Indoor heated pool
  • Thalassotherapy centre (Nearby)
  • Fitness centre
  • Well-being
  • Outdoor playground for children
  • Outdoor tennis court
  • Other sports activities
  • Skiing
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Copy/print service available
Information message

This hotel is temporarily closed. We look forward to welcome you back real soon.

Hotel location

Mercure Karpacz Skalny

Obroncow Pokoju St. 5
58-540
karpacz
poland

Tel: +48757527000

Fax: (+48)75/7618721

Contact email

Check-in from 14h00

Check out up to 12h00

  • Blue Bus :  Bachus

  • By plane

    STRACHOWICE At 130km / 80.79 miles - Shuttle paying

  • By train

    JELENIA GORA At 17km / 10.56 miles

GPS :50.772375, 15.7637

Our accommodations

Choose from a Standard Room with a view of the gardens or the forest.

Standard room with twin beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Standard Room with queen-size bed and sofa

  • Max. number of persons: 3
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Standard Room with twin beds, ground floor.

  • Max. number of persons: 2
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Deluxe Suite with 1 Queen size Bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

RESTAURACJA

Type of cuisine: Regional

Our light and spacious restaurant offers a wide selection of Polish meals, including regional specialties, and international dishes. During the summer, guests can enjoy dining out on the sunny terrace with a view of the Sniezka mountain.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

COCKTAIL BAR

Photo non contractuelle / Strictly non binding

After a day of hiking in the mountains, come and relax in the hotel bar with a sophisticated drink or a freshly brewed cup of coffee.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 112 m²

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 70 people

Find out more

Our guest reviews for
Mercure Karpacz Skalny

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

5,182 reviews

tripadvisor

TripAdvisor Rating 4.0/5

521 reviews

Exelent

Customer review rating 4.5/5

Kęstutis Families - 17/03/2020 Confirmed reviews ALL

Hotel was clean, personal very friendly,spa high quality, food also very taste, i’m happy that 3* hotel can make my vacation perfect. Thank you!

Good stay nice location

Customer review rating 4.5/5

Sebastian Families - 10/03/2020 Confirmed reviews ALL

Hotel rooms tidy and nice, good swimming pool , spa area. Also good kids area. Breakfast great pls change the coffee brand as it was really awful to be honest. Parking could be free as well! Otherwise I can fully recommend it.

Love it!

Customer review rating 4.5/5

Anonymous Families - 24/02/2020 Confirmed reviews ALL

Two adults and three children. We’re always staying here, when visiting Karpacz. Love the location, service, food. The only thing I would mark it down for was the portion size of chicken nuggets, on the kids menu. But we’ve managed to find things on the normal menu for them and thanks to helpful staff everyone was happy. Highly recommend this hotel.

Super

Customer review rating 4.5/5

Anonymous Families - 16/02/2020 Confirmed reviews ALL

Super

Enjoyable stay

Customer review rating 4.5/5

Bobm Solo - 20/01/2020 Confirmed reviews ALL

The hotel is about 10 minute walk from the town center. The rooms are comfortable, spacious and clean. The staff is friendly and helpful. Breakfast selection is amazing. Dinner is a choice of buffet or a la carte. Very nice stay.

Customer review rating 4.5/5

Stanisław Couples - 29/12/2019 Confirmed reviews ALL

All ok.

Good place to relax

Customer review rating 4.5/5

Natalia Families - 18/12/2019 Confirmed reviews ALL

Room was very clean, quiet and comfortable. Bathroom was very clean. Breakfast was excellent, as well as the wellness centre. Staff in the restaurant and bar was extremely polite and helpful, unlike the reception's staff.

Dear Natalia, We very much appreciate your comments regarding your stay at the Hotel Mercure Karpacz Skalny. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager

Pan

Customer review rating 4.5/5

Michal Families - 05/11/2019 Confirmed reviews ALL

Ok

Super

Customer review rating 4.5/5

Ilona Families - 25/08/2019 Confirmed reviews ALL

Super hotel

PERFECT LOCATION

Customer review rating 4.5/5

Lucie F. Couples - 26/07/2019 Confirmed reviews ALL

Fantasticky.

Nice hotel

Customer review rating 4.5/5

Odd A. Solo - 17/07/2019 Confirmed reviews ALL

I did the web pre check-in. The key was ready, but otherwise I felt I had to go through all the other formalities. Strange practice i Poland to deman payment in advance, and then pay again for bar/restaurant/parking at check-out.

One of not many Leaccor hotels with high standard of services

Customer review rating 4.5/5

Lukas S. Solo - 09/07/2019 Confirmed reviews ALL

I love breakfast, the forest view from my room and the attention of the hotel staff where I can still enjoy Platinum status benefits which is not anymore common in other Leaccor hotels...

Dear Lukas S., We very much appreciate your comments regarding your stay at the Hotel Mercure Karpacz Skalny. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bogdan Ryba Dyrektor Hotelu/General Manager

Excelent hotel for family vacation

Customer review rating 4.5/5

Mczajek Families - 01/07/2019 Confirmed reviews ALL

Swimming pool in very good condition, perfectly adapted for everyone. Very good breastfed on weekends, on Monday a bit worse.

Dear Michal C., We very much appreciate your comments regarding your stay at the Hotel Mercure Karpacz Skalny. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bogdan Ryba Dyrektor Hotelu/General Manager

Short Vacation

Customer review rating 4.5/5

Jku Couples - 02/06/2019 Confirmed reviews ALL

All was perfect

Customer review rating 4.5/5

Mmarcin Couples - 28/05/2019 Confirmed reviews ALL

Would be 10 but the breakfast is of little quality.

Szanowny Panie W imieniu całego zespołu bardzo dziękuję za wybór naszego hotelu oraz poświęcenie czasu na ocenienie naszych usług.Otrzymanie pozytywnej opinii jest zawsze dla nas ogromną przyjemnością i największą nagrodą. Bardzo nas cieszy,że poziom i jakość świadczonych przez nas usług spełniły Pana oczekiwania.Przykro mi, że śniadanie nie do końca spełniło Pana oczekiwania, mam nadzieję, że następnym razem będzie Pan całkowicie usatysfakcjonowany. Korzystając z okazji zachęcam do odwiedzenia naszych stron internetowych oraz facebooka (facebook: Mercure Karpacz Resort dawny Hotel Skalny,) accorhotels.com, mercure.com oraz skalnykarpacz.pl )celem zapoznania się z naszymi ofertami pobytowymi na najbliższe weekendy. Być może Państwa zainteresują.Jeszcze raz dziękuję za podzielenie się z nami Pana opinią. Mam nadzieję, że będziemy mieli okazję gościć Państwa wkrótce .A kolejne wizyty w hotelu Mercure Karpacz Skalny będą równie udane i pozostawią tak samo sympatyczne wspomnienia. Z wyrazami szacunku Bogdan Ryba Dyrektor Hotelu/General Manager

Bit outdated, but clean and comfy

Customer review rating 4.5/5

P. Families - 29/04/2019 Confirmed reviews ALL

A bit outdated but clean and comfy room. New water and coffee set every day is a big plus. Very nice wellness area. Very nice and very helpful stuff. Fairly good restaurant with limited variety but nice service and reasonable prices. Breakfast average, a bit better on the days when there are more guest. Overall good value for money.

Szanowny Panie W imieniu całego zespołu bardzo dziękuję wybór hotelu Mercure Karpacz Skalny , oraz wysoką ocenę jakości naszych usług.Jest nam szalenie miło, że Pana pobyt w naszym hotelu należał do udanych i komfortowych.Bardzo nas cieszy że wspomnienie z pobytu w naszym hotelu są tak ciepłe. Korzystając z okazji zachęcam do odwiedzenia naszych stron internetowych oraz facebooka (facebook: Mercure Karpacz Resort dawny Hotel Skalny,) accorhotels.com, mercure.com oraz odnowionej strony www.skalnykarpacz.pl )celem zapoznania się z naszymi ofertami pobytowymi.Polecamy i do zobaczenia już wkrótce Będziemy zaszczyceni mogąc gościć Państwa ponownie. Z wyrazami szacunku Bogdan Ryba Dyrektor Hotelu/General Manager

very good

Customer review rating 4.5/5

Yossi S. Couples - 27/04/2019 Confirmed reviews ALL

the room was nice,the food was good' the stuff was kind and helpful, the only problem when we came to the room there were a crib for baby in it

My stay ate the Hotel Mercure Karpacz Skalny

Customer review rating 4.5/5

Mirosław Business - 25/04/2019 Confirmed reviews ALL

It is a very nice hotel, conveniently located close to the center of Karpacz. The staff are nice enough and the food is good. The only thing is that the hotel is is need of renovation. As Platinum Accor member I was upgraded to a suite, which I really appreciated but the decor dates back many years.

Szanowny Panie W imieniu całego zespołu bardzo dziękuję za ponowny wybór hotelu Mercure Karpacz Skalny, oraz wysoką ocenę jakości naszych usług.Jest nam szalenie miło, że Pana kolejny pobyt w naszym hotelu należał do udanych. Każda pozytywna opinia to dla nas ogromna nagroda . Cieszymy się, że spędził Pan sympatyczny czas w naszym hotelu.Żałuję jednocześnie,że nie skomentował Pan zauważonych niedociągnięć dotyczących braku uczynności ze strony personelu. Łatwiej by nam było podjąć działania naprawcze.Nie mniej jednak przekazałem Pana opinię kierownikowi recepcji z poleceniem baczniejszej uwagi nad jakością pracy podległych pracowników. Korzystając z okazji zachęcam do odwiedzenia naszych stron internetowych oraz facebooka (facebook: Mercure Karpacz Resort dawny Hotel Skalny,) accorhotels.com, mercure.com oraz odnowionej strony www.skalnykarpacz.pl )celem zapoznania się z naszymi ofertami pobytowymi.Polecamy i do zobaczenia już wkrótce Będziemy zaszczyceni mogąc gościć Państwa ponownie. . Z wyrazami szacunku Bogdan Ryba Dyrektor Hotelu/General Manager

Super

Customer review rating 4.5/5

Iza Families - 18/03/2019 Confirmed reviews ALL

Super

Szanowna Pani W imieniu całego zespołu bardzo dziękuję za wybór hotelu Mercure Karpacz Skalny oraz wysoką ocenę jakości naszych usług.Jest nam szalenie miło, że Pani pobyt w naszym hotelu należał do udanych i komfortowych. Korzystając z okazji zachęcam do odwiedzenia naszych stron internetowych oraz facebooka (facebook: Mercure Karpacz Resort dawny Hotel Skalny,) accorhotels.com, mercure.com oraz odnowionej strony www.skalnykarpacz.pl )celem zapoznania się z naszymi ofertami pobytowymi.Polecamy i do zobaczenia już wkrótce Będziemy zaszczyceni mogąc gościć Państwa ponownie. . Z wyrazami szacunku Bogdan Ryba Dyrektor Hotelu/General Manager
Customer review rating 4.5/5

Marta S. Couples - 23/02/2019 Confirmed reviews ALL

Great atmosphere, amazing staff, lovely food.

Dear MARTA S., We very much appreciate your comments regarding your stay at the Hotel Mercure Karpacz Skalny. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bogdan Ryba Dyrektor Hotelu/General Manager
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