Customer review rating 4.5/5 5,489 reviews
ALLSAFE approved hotel
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Hotel located in a quiet area just 328 yards (300 meters) from the downtown area.
The playground and children's playroom provide the ideal conditions for families with children
Ideal conditions for tourists thanks to the nearby tourist trails and ski slopes
Wellness & Spa Center with swimming pool, hot tub and saunas, plus treatments and massages.
Barbecue area and green areas near the hotel make it an ideal place to spend your free time.
Check-in from 14h00
Check out up to 12h00
Obroncow Pokoju St. 5
Contact email :
Check-in from 14h00
Check out up to 12h00
Blue Bus : Bachus
STRACHOWICE At 130km / 80.79 miles - Shuttle paying
JELENIA GORA At 17km / 10.56 miles
GPS :50.772375, 15.7637
Choose from a Standard Room with a view of the gardens or the forest.
Number of meeting rooms: 4
Maximum size: 112 m²
Maximum capacity: 150 people
Maximum banquet capacity: 70 people
100% genuine reviews from our guestsFind out more
Stable high quality of accommodation in Karpacz
Lukas Couples - 26/10/2020 Confirmed reviews ALL
guarantee of good services, rich breakfast, helpful and pleasant front desk, location of the hotel
NIce hotel, great location but guests with absolute no respect for Covid rules
William Families - 28/09/2020 Confirmed reviews ALL
First of all I would like to thank Accor for our welcome amenity. The service was good with friendly staff keen to ensure we enjoy our stay. There is a fitness centre with a sauna and an indoor pool. HOWEVER most of the Polish guests were NOT maintaining any social distance at all, didn't cover their mouth and nose or didn't wear a mask! At the breakfast buffet the same! A disgrace for a hotel group that launched a unique cleanliness and prevention label called ALLSAFE. Not to mention the dogs without leaches walking in the lobby.
Its was OK
P. Families - 23/09/2020 Confirmed reviews ALL
HI, I like the design of the lobby but the rooms look a bot old, in our room one drawer is damaged and also the cupboard covering the little fridge. The location is good and close to town. The COVID19 prevention was good, food in the restaurant not as such a great quality. Furthermore a lot of plastic was used in the restaurant for breakfast (covering buns or bread or the plates on the tables)- no go green approach. I was also shocked when I saw a jung couple with a kinderwagen in the swimming pool area where kids and adult are running bar feet- no one from the hotel spoke to that couple and made them aware even though there is a sign no kinderwagen allowed.
Wonderful stay in COVID-19 times
Wojciech Families - 13/09/2020 Confirmed reviews ALL
It was a great time for both us and our friends who were also travelling with their children. First of all, you do not need to be afraid that you will be asked to put on a face mask. We were only asked once, when taking the coffee during the breakfast. It was rather a kind remainder than an obligation. All attractions were available, including the pool (that was banned for people that were not staying in a hotel), massages (with safety precautions) and the room for kids. During breakfast, some food, like cheese, ham, cooked eggs, tomatoes and cucumber was put on big plates that were covered with the foil and placed directly on tables. The bread was also packed into plastic bags. During the dinner, it was not possible to put the food by ourselves, but it can be understood. The whole stay in the hotel was great and I can fully recommend staying there, even in the COVID-19 time. You will be surprised how good the service can be.
People created magic atmosphere :-)
Adam K. Families - 20/07/2020 Confirmed reviews ALL
Hotel looks like million others. But people which are taking care for all guests are really professional aNd very polite. Special thanks goes to Chef (amazing and very tasty cuisine) waiters Natalia and Darek - the best people ever.
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At 14 km