Mercure Karpacz Skalny

Mercure Karpacz Skalny 3 stars

Customer review rating (ALL Rating) 4.6/5 1,558 reviews

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Hotel extras

  • Hotel located in a quiet area just 328 yards (300 meters) from the downtown area.

  • The playground and children's playroom provide the ideal conditions for families with children

  • Ideal conditions for tourists thanks to the nearby tourist trails and ski slopes

  • Wellness & Spa Center with swimming pool, hot tub and saunas, plus treatments and massages.

  • Barbecue area and green areas near the hotel make it an ideal place to spend your free time.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Karpacz Skalny

Obroncow Pokoju St. 5
58-540 KARPACZ
Poland

GPS:50.772375, 15.7637

Telephone +48 75 752 70 00

Fax +48 75 761 87 21

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Well-being
  • Wi-Fi
  • Bar
  • Meeting rooms

RESTAURACJA

Our light and spacious restaurant offers a wide selection of Polish meals, including regional specialties, and international dishes. During the summer, guests can enjoy dining out on the sunny terrace with a view of the Sniezka mountain.

Our accommodation(s)

Choose from a Standard Room with a view of the gardens or the forest.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,558 reviews

TripAdvisor Rating  4.0/5  549 reviews

Excellent stay

Customer review rating 5.0/5

Anetta Couples - Confirmed reviews ALL

The hotel is very well located. It is super clean, rooms are comfortable. The breakfast is delishous, diverse and generous. However it's the staff that makes it all - they are more than nice, friendly and helpful. The head of the reception, managers and staff are very communicative, ready to answer any question and solve any problem. Also the couple at the restaurant was so nice that you wish to eat dinner there every evening. I was positively surprised by the items for dogs and cats you can rent as they are welcome at the hotel. The parking seems big enoungh, I ad no problem to find the free place.

Dear Anetta, Bonjour! Selamat Siang! We very much appreciate your comments regarding your stay at the Hotel Mercure Karpacz Skalny. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Joanna Kasprzycka General Manager

Very good stay

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

We visited hotel in August 2022. We had lovely stay. The biggest plus is very good food. Nice variety of food, fresh and tasty. Lovely staff members, friendly and helpful. Very nice location of the hotel, quite, but not too far from the centre. We enjoyed the swimming pool, sauna and spa too.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Joanna Kasprzycka General Manager

Quite good stay

Customer review rating 3.5/5

Dariusz Couples - Confirmed reviews ALL

PROS – well located (for us not to be in the city center is important) – helpful staff – renovated lobby area – decent breakfast – parking (additional fee) – pets allowed (additional fee) CONS – standard rooms are quite small – corridors are old and dusty – bar staff could be trained

Dear Dariusz, We very much appreciate your comments regarding your stay at the Hotel Mercure Karpacz Skalny. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanna Kasprzycka General Manager

Average Mercure

TripAdvisor rating 3.0/5

lmbpinto TripAdvisor review

nice indoor swimming pool, nice restaurant. reception did not speak english at all, only german and polish, luckily my wife is polish otherwise we wouldn't be able to check in. the room is outdated and could use a refurbishment

good location, helpfull personel at reception desk,

Customer review rating 3.5/5

G Friends - Confirmed reviews ALL

room ordered for 3, but prepared for 2 person, no glass, no towels, sofa nor made, bathrobe paid

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Other web-users rate our hotel

  • 393 reviews 8.7/10 Location
  • 366 reviews 6.9/10 Room
  • 555 reviews 9.4/10 Service
  • 7 reviews 7.9/10 WiFi
  • 260 reviews 9.1/10 Breakfast
  • 218 reviews 8.6/10 Amenities
  • 188 reviews 8.4/10 Vibe
  • 150 reviews 8.6/10 Pool

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