Customer review rating (ALL Rating) 4.5/5 6,189 reviews
ALLSAFE approved hotel
Hotel located in a quiet area just 328 yards (300 meters) from the downtown area.
The playground and children's playroom provide the ideal conditions for families with children
Ideal conditions for tourists thanks to the nearby tourist trails and ski slopes
Wellness & Spa Center with swimming pool, hot tub and saunas, plus treatments and massages.
Barbecue area and green areas near the hotel make it an ideal place to spend your free time.
Obroncow Pokoju St. 5
Check-in from 15h00
Check out up to 12h00
Choose from a Standard Room with a view of the gardens or the forest.
Number of meeting rooms: 4
Maximum size: 112 m²
Maximum capacity: 150 people
Maximum banquet capacity: 70 people
100% genuine reviews from our guestsFind out more
Katarzyna Families - 26/11/2021 Confirmed reviews ALL
It was a very nice stay. Parking method could be better as O was not informed that the parking was not included. Later,I also had problems with parking ticket. In general, it is a nice hotel and staff are generally friendly.
Nice location, good bar, needs refreshment
Vitaliy Families - 13/10/2021 Confirmed reviews ALL
+ Great location for hiking + Great selection of food and drinks in the bar + Nice personnel - Rooms and pool/sauna require some refurbishing - Plenty of choices for breakfast, but the taste was not great - Why charge for own parking? It seems like a hidden fee.
Mercure is well located, close to the center.
Ola Families - 03/09/2021 Confirmed reviews ALL
I would recommend this hotel, we had no problems. Pleasant stay and sweet and helpful staff. We had breakfasts only, because dinners were quite expensive and not adequate to price. The desserts during the meals could be better. There were cold doughnuts to offer, I do not recommend that. Everything else was ok.
Anonymous Families - 01/08/2021 Confirmed reviews ALL
The food was not tasty especially the dinners. Extremely bed cod on July 30th.
A wonderful time in crazy times - and a great massage, too! Thank you, Natalia!
Wojciech S. Families - 14/06/2021 Confirmed reviews ALL
It was the best decision to choose Mercure Karpacz Skalny to spend some time with children and friends for the third time in a row. Because of the national restrictions, the pool was opened on May 28, so a few days before we arrived at the hotel. There were no problems for those who have children and wanted to take them to the pool. The rooms were clean, the hotel staff was very friendly and helpful. Our friends organized a small birthday party for one of their sons and even when the breakfast time was between 7:00 and 11:00, we were allowed to stay longer and the staff just cleaned the rest of the tables, leaving our one untouched till the end of the party. I also had the possibility to order the massage (on the same day when I asked, a few hours later). The massage was performed by a very nice, young girl - Natalia. During the massage, an interesting conversation ensued, so this time was very well spent and I could know Natalia a little bit better. My first massage took place 2 years ago, during our first stay in Mercure Karpacz Skalny. It was also performed by Natalia, so it was very nice to be recognized in subsequent years (one year ago and this year as well). It almost feels like you have an old friend (not really that old), even without knowing the one's name. To sum up - great stay, marvellous food and many, many attractions for children - there was an animator who was preparing "balloon sculptures" for children, e.g. dogs, flowers, hearts and so on.
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