Customer review rating (ALL Rating) 4.3/5 3,320 reviews
ALLSAFE approved hotel
Hotel is located near the historic center
Hotel is located near the Giant Mountains and Jizera Mountains
Swimming pool and sauna are included in the price of accommodation
ul. Sudecka 63
58-500 jelenia gora
Check-in from 15h00
Check out up to 12h00
Check-in from - Check out up to
Our air-conditioned restaurant on the ground floor offers Polish and international cuisine and serves breakfasts, lunches and dinners in a cozy setting. We can also organize banquets.
Choose from a Standard or Superior Room.
Subject to availability
Subject to availability
Number of meeting rooms: 10
Maximum size: 203 m²
Maximum capacity: 240 people
Maximum banquet capacity: 130 people
100% genuine reviews from our guestsFind out more
Angela. C. Friends - 18/11/2021 Confirmed reviews ALL
The superior rooms on the 3rd floor are modern with very comfortable beds. Housekeeping came once during our week stay but were happy to provide anything if asked. Reception area is beautifully decorated with lots of comfortable seating. Staff were nice and helpful.
There are things to improve
Jakub Couples - 10/11/2021 Confirmed reviews ALL
1) The rooms in Superior floor are not very quite if you hear a TV from the next room :( 2) Sauna is great, but if the people doesnt know how to behave it is a ruined experience 3) The rooms are very small ... if you come in 2 persons there is not a place where to put luggage 4) As a Platinum member I will appritiate a more friendly approach on reception. I came with my girlfriend and another couple (friends of mine). We would like to have both upgrade premium rooms next to each other as I managed the booking. But there was no will to keep the price low and upgrade the both of us. I know it is against some policy internal rules, but still, where is a will there is a success. It was a bit disapointment to me.
Pleasant interior, good location, disappointing hotel restaurant
Lukas S. Couples - 08/11/2021 Confirmed reviews ALL
Overall good, indeed appreciated the room upgrade and quiet location. Breakfast was also very good, only our dinner in the restaurant was very disappointing. The dish "salad bowl" was rather mediocre or even poor and the neglenting staff did not help the experience.
Anonymous Business - 02/11/2021 Confirmed reviews ALL
Accomodation is ok for short business trips. Had an issue with the Shower, which did not heat up enough in the last night. It wasn't 100% cold, but should be warmer.
Joanna Z 19/10/2021 TripAdvisor review
Perfect hotel to see the city. I stayed in a superior room - nice modern design, big bathroom and a lot of storage space. Staff is very friendly, informative and professional. Will stay hier again ! !
Our most recent 20 reviews
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