Mercure Jelenia Gora 3 stars

Customer review rating (ALL Rating) 4.6/5 1,176 reviews

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Mercure Jelenia Gora - Image 1
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ul. Sudecka 63, 58-500 JELENIA GORA, Poland

Description

Hotel extras

  • Hotel is located near the historic center

  • Convenient location

  • Hotel is located near the Giant Mountains and Jizera Mountains

  • Swimming pool and sauna are included in the price of accommodation

  • The perfect place for trainings, conferences and business meetings

Our accommodation(s)

Hotel location

Mercure Jelenia Gora

ul. Sudecka 63
58-500 JELENIA GORA
Poland

GPS:50.894266, 15.747013

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

HOTEL RESTAURANT

Our air-conditioned restaurant on the ground floor offers Polish and international cuisine and serves breakfasts, lunches and dinners in a cozy setting. We can also organize banquets.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,176 reviews

Customer review rating 4.5/5

Tracey P. Couples - Confirmed reviews ALL

Zbyszek really helpful couldn’t do enough for us , always welcoming in the morning for breakfast . Natalia & Robert were very helpful , Robert was always helping us and helping find us the next hotel Mercure to try . Arek was a lovely young man very kind and I wish him good luck with his hotel training . Thank you to all the other staff

Dear Madam, We are very grateful for your comments regarding your stay at Mercure Jelenia Góra. Receiving your feedback is very valuable to us, especially when it concerns the work of our staff. I would like to assure You that i have already share Your comment with the whole team, especially with the mentioned ones. We are pleased that you also appreciated the cleanliness of the hotel. Thank you again for sharing your feedback, and we hope that your next stay at our hotel will be pleasant and successful. Kind regards, Jakub Skrzypczak Deputy General Manager

Customer review rating 5.0/5

Michaela S. Families - Confirmed reviews ALL

Extremely comfortable stay at this really nice hotel. The staff was awesome and very nice all the time. Food was just awesome and the room was very nice and comfortable

Dear Madam, We are very grateful for your comments regarding your stay at Mercure Jelenia Góra. Receiving your feedback is very valuable to us, especially when it concerns the work of our staff. We are pleased that you also appreciated the meals served in the restaurant. Thank you again for sharing your feedback, and we hope that your next stay at our hotel will be pleasant and successful. Kind regards, Jakub Skrzypczak Deputy General Manager

Customer review rating 3.5/5

Bozena M. Business - Confirmed reviews ALL

Ok

Szanowna Pani, Otrzymanie oceny od posiadaczki Karty ALL - Accor Live Limitless o statusie Platinium jest zawsze wielkim wyznacznikiem. Dziękujemy za miłe słowa na temat serdeczności naszego personelu oraz lokalizacji. Jednocześnie jest nam niezmiernie przykro z powodu Pani opinii o naszej kuchni. Zapewniam, że poruszymy ten temat z całym managementem hotelu jednak na ten moment pozostaje mi jedynie serdecznie przeprosić. Jeszcze raz dziękujemy za podzielenie się z nami Pani opinią i mamy nadzieję, że kolejny pobyt w naszym hotelu będzie przyjemny i udany. Z poważaniem, Jakub Skrzypczak Zastępca Dyrektora Hotelu

Customer review rating 5.0/5

Dan H. Couples - Confirmed reviews ALL

The hotel may not be brand new; however, everything that was supposed to work did work and matched the description. We would especially like to point out how clean everything was, compliments to the staff and management.

Dear Sir, We are very grateful for your comments regarding your stay at Mercure Jelenia Góra. Receiving your opinion is very valuable to us, especially when it concerns the work of our staff. We are glad that you also appreciated the cleanliness in our hotel and we hope that your next stay will be also pleasant and successful. Kind regards, Jakub Skrzypczak Deputy General Manager

Customer review rating 4.5/5

Anna R. Families - Confirmed reviews ALL

Jedyny minus to kolejki do sauny.

Szanowna Pani, Jesteśmy bardzo wdzięczni za Pani opinie dotyczące pobytu w Mercure Jelenia Góra. Cieszymy się, że pomimo opisanych kolejek do sauny pozytywnie wspomina Pani czas spędzony z nami. Jeszcze raz dziękujemy i mamy nadzieję, że kolejny pobyt będzie już w pełni przyjemny i udany. Z poważaniem, Jakub Skrzypczak Zastępca Dyrektora Hotelu

Other web-users rate our hotel

  • 349 reviews 8.3/10 Location
  • 484 reviews 7/10 Room
  • 553 reviews 9.3/10 Service
  • 19 reviews 3.4/10 WiFi
  • 393 reviews 9.6/10 Breakfast
  • 209 reviews 7/10 Vibe
  • 174 reviews 7.7/10 Cleanliness
  • 119 reviews 7.5/10 Pool

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