Mercure Jelenia Gora 3 stars

Customer review rating (ALL Rating) 4.6/5 1,195 reviews

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Mercure Jelenia Gora - Image 1
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Mercure Jelenia Gora - Image 4
ul. Sudecka 63, 58-500 JELENIA GORA, Poland

Description

Hotel extras

  • Hotel is located near the historic center

  • Convenient location

  • Hotel is located near the Giant Mountains and Jizera Mountains

  • Swimming pool and sauna are included in the price of accommodation

  • The perfect place for trainings, conferences and business meetings

Our accommodation(s)

Hotel location

Mercure Jelenia Gora

ul. Sudecka 63
58-500 JELENIA GORA
Poland

GPS:50.894266, 15.747013

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

HOTEL RESTAURANT

Our air-conditioned restaurant on the ground floor offers Polish and international cuisine and serves breakfasts, lunches and dinners in a cozy setting. We can also organize banquets.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,195 reviews

TripAdvisor Rating  4.0/5  418 reviews

Poor hotel

TripAdvisor rating 1.0/5

Kay R TripAdvisor review

Terrible service, Do not stay there Planned a business trip with former CEO arranged and paid for the hotel. Informed them of late arrival but once we arrived we could not get in the hotel. no reply no call we have been stranded for 3 hours with no place to stay since they closed reception at 9pm. and we arrived at 10pm Not a hotel worth visiting

Dear Sir. Are you sure your comments concern the Mercure Jelenia Góra hotel? Our reception is open 24/7! Best regards General Manager

Cosy interior

Customer review rating 4.0/5

Michal Business - Confirmed reviews ALL

The service desk opened to help the customer. The room was cozy, clean, and comfy. The corridor design was simple but nice. The only thing that requires some improvement is the hotel's internet connection. That one was very slow, and I could not work with a satisfying performance.

Pleasant stay

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

I woild like to thank espcially to Mr. ROBERT CABOJ from the reception who was very kind and assist us a lot

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager

Friendly welcome and service

Customer review rating 4.0/5

Stanley Couples - Confirmed reviews ALL

Pleasant experience. Welcoming polite staff. Good breakfast.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager

Nice but will be even nicer

Customer review rating 4.0/5

$petes$ Couples - Confirmed reviews ALL

I was there not for the first time. Nice hotel on a nice city. Big parking available for a small fee. 20 minutes walk to the old town. I wasn’t lucky - because of high demand could not use room upgrade nor late checkout. Thanks to the receptionist next day, I got one hour late checkout which helped a lot. Young guy the first day was not that friendly - he simply said this was not possible… Nice breakfast Comfort room not too big but sufficient. Very clean. More rooms like that will be available soon as there are some renovation works going on. There is a warning about renovation noise during working hours but did not hear anything. Will happily return…

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, General Manager

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Other web-users rate our hotel

  • 388 reviews 8.5/10 Location
  • 551 reviews 7.1/10 Room
  • 661 reviews 9.3/10 Service
  • 18 reviews 3.8/10 WiFi
  • 401 reviews 9.5/10 Breakfast
  • 208 reviews 8.2/10 Cleanliness
  • 131 reviews 7.5/10 Pool

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Legal information PDF

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.