Hotel Mercure Czestochowa Centrum 3 stars

My wife and I have been going for so many years to the Mercure Hotel Czestochowa (even from 1975-6 when it was called the Patria Hotel and I first stayed there for my work accommodation) and just keeps getting better and better every time. We have the most lovely welcome from everyone, especially Sonia and Victoria who's cheerful friendliness and helpfulness is simply a delight, and really does give you that "feel good factor". My wife and I have stayed in so many hotels at home and abroad over the years and the quality of food, cleanliness, furnishings, general appearance, value for money and much more here are all highly satisfactory. Also, an added appeal for us is the Hotel Mercure is situated in a prime location of Czestochowa especially to the renowned and famous Jasna Gora Monastery (an attraction frequented by visitors and tourist from all over the world)… so fascinating to us.

Good hotel in the center. I got a very good upgrade - as I should - because of my Platinum in Accor.

Good and clean hotel with Spa and sauna. Rooms are clean and large to leisure. Staff is friendly with influent skills of english. Highly recommend

All was great except internet which was disconnecting all the time and was slow or none. Room 501.

Good hotel with sauna. Rooms are large, clean and include coffee/tea maker and complimentary water bottles in the room. It was easy to check in and out. Location is good and only walking distance of main attractions

Very nice staff. Me and my group were staying over 2months. Staff made our staying very nice.

Very terrible and rude check in, young lady at the reception don't give us a sight from her mobile. Our reservation for two nights, she give us keycards for one. Big problem next day to get in the room and get the car from parking, new keys solved the problem. In the evening we asked the way to Stare Miasto, older lady in the reception answers nothing, just we was disturbing her. Nice hotel with very central location, large rooms, everything OK. Best was the restaurant and the bar. Very professional bar tender, very polite and one of the best I've met in Poland. Very good selectins of vines. Good hotel, forget the reception.

Not a great experience

When I am staying in Czestochowa, I usually do it in Mercury Czestochowa Centrum and I am always satisfied. But this time the hotel was fully booked because of a big meeting in Jasna Gora. I made my check in at 10 p.m. together with some other guests and there was only one receptionist at the receptiorn desk and she had a badge “I am learning”. She did very well, but there was a considerable waiting time. The room, bed and bathroom was nice. Breakfast was delicious. Again there was a long queue to check out and there was only one person to check out all the guests. This time only 3 stars for long waiting time twice.

I usually stay in this hotel when visiting Czestochowa. It is very convenient to the office and the center of the city. Only disadvantage is the little bit outdated interior. I am also not a fan of carpet in hotel rooms.

Excellent location close to restaurants I hate having to pay the bill at check-in Bed terrible (as it is quite subjective heavenly bed is my too choice) bath room designed by a mad guy did he ever try to use the toilet seats? AC not poorly poorly working

Very satisfied

Very nice town.

Nice experience to stay at Hotel Mercure Czestochowa Centrum in the heart of Czestochowa close to Jasna Gora: comfortable bed and good breakfast with local Polish specialities. And one more thing: in the restaurant is still the same menu, which has not been changed in the last 4 years...

Comfortable and spacious bedroom with living room area, nicely decorated, with great views of the Monastery and the surrounding area. Tea/coffee making facilities, nice modern bathroom and separate toilet, ample cupboard space. Good quality buffet breakfast, well replenished. The downside was the lack of heating in both the bedroom and the restaurant as the temperature in these rooms was not adjusted to the sudden cold spell which arrived unexpectedly.