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Hotel Mercure Czestochowa Centrum 3 stars

Customer review rating 4.2/5 2,409 reviews

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Hotel Mercure Czestochowa Centrum
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+ 22 Services

Hotel extras

  • Hotel in the center of the city

  • 547 yards (500 m) from Jasna Góra Monastery

  • Suites, studios and family rooms

  • The hotel restaurant offers a unique range of meals and wines

  • Close to the sights of the Polish Jurassic Highland

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Airport shuttlePaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Gift shop/newspaper shop
  • Porter
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Clay tennis court (Nearby)
  • Other sports activities
Business services
  • 3 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Hotel Mercure Czestochowa Centrum

2 Ks J Popieluszki St
42-200 czestochowa
poland

Tel: +48343603100

Fax: (+48)34/3603200

Check-in from 14h00

Check out up to 12h00

  • BOR WYPALANKI-KUKUCZKI :  16 POPIELUSZKI

  • JESIENNA-AL.NMP-PARKITKA :  27 SZAJNOWICZA

  • LWOWSKA AL NMP OKRZEI :  12 SZAJNOWICZA

  • By plane

    BALICE - KRAKOW At 126km / 78.3 miles - Shuttle paying

  • By plane

    OKECIE WARSZAWA At 213km / 132.36 miles - Shuttle paying

  • By plane

    PYRZOWICE KATOWICE At 50km / 31.07 miles - Shuttle paying

  • By helicopter

    RUDNIKI -CZESTOCHOWA At 18km / 11.19 miles

  • By train

    CZESTOCHOWA GLOWNA At 1.6km / 0.99 miles

  • By train

    CZESTOCHOWA STRADOM At 1.5km / 0.93 miles

GPS :50.813606, 19.10414

Our accommodation(s)

Choose from a Standard Room with a view of the city or a Superior Room with a view of the garden.

A Standard Room with a king-sized bed.

  • Max. number of persons: 1
  • Area: From 15 m² / 161 sq ft
  • Views: City View, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard room with twin beds

  • Max. number of persons: 2
  • Area: From 15 m² / 161 sq ft
  • Views: City View, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 15 m² / 161 sq ft
  • Views: City View, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with 1 double bed and sofa

  • Max. number of persons: 3
  • Area: From 15 m² / 161 sq ft
  • Views: City View, Garden View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

RESTAURACJA

Type of cuisine: International

Lunch

13:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

13:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 200 m²

  • Maximum capacity: 130 people

  • Maximum banquet capacity: 40 people

Find out more

Our guest reviews for
Hotel Mercure Czestochowa Centrum

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,409 reviews

tripadvisor

TripAdvisor Rating 3.5/5

415 reviews

Well located

Customer review rating 3.5/5

A. Families - 20/08/2020 Confirmed reviews ALL

Chose this hotel because of the location. Nice, clean room. a bit unpleasant smell when entered the room. bathroom could be maintained better: broken shower tub (glued together) and very poor drainage - in both shower and sink. Staff tried to be helpful.

Well established hotel prime location in Czestochowa

Customer review rating 3.5/5

Peter C. Couples - 16/08/2020 Confirmed reviews ALL

Been coming here many years, our previous experiences were much better... this time our room allocation not as good, was drab and noise from outside especially the weekends was hours of loud local disco noise through night. Staff were ok especially Ania who tried to be very helpful.

Dear Mr. Peter C., It was a big pleasure for us to host You again in our hotel. We would like to apologize You for every inconvenience which You have experienced. You review is very important for us because it helps us to improve our skills and make better the quality of our services. We invite You again to the Hotel Mercure Częstochowa Centrum. We will try our best to make You feel much better during Your next stay here. Sincerely, Katarzyna Szusterowska Guest Relation Manager

very convenient stay in good location

Customer review rating 5.0/5

Damian Families - 03/08/2020 Confirmed reviews ALL

it was very convenient stay in good location opposite to Bright Mountain, close to main tourist street. Very friendly personnel, very comfortable room, good breakfast.

Dear Mr. Damian, It was a big pleasure for us to host You in our hotel. We are very happy that Your stay here was wonderful. Your positive opinion not only makes us happy but also encourages to work hard, to improve constantly our skills and to make better the quality of our services. The main purpose is to create nice atmosphere in the spirit of hospitality and security. Thank You very much for Your review. We will be happy to host You again in the Mercure Częstochowa Centrum. Sincerely, Katarzyna Szusterowska Guest Relation Manager

It was okay

Customer review rating 1.5/5

Curtis P. Business - 29/02/2020 Confirmed reviews ALL

I did not feel the same hospitality that I have in years past. I have stayed at your hotel for over 16 years. I didn't enjoy it as much this time. I like the restaurant staff the most. Kuba, Tomasz, were wonderful!

Dear Mr. Curtis, It was a big pleasure for us to host You again in our hotel. In fact, we are upset that You didn't feel from us the same hospitality as during Your previous stays. We are very sorry that we didn't met Your expectations. You are right that the hospitality is the most important. We also do our best to make Our Guests feel special, safe and comfortable. Please remember that You are always welcome in the Hotel Mercure Częstochowa Centrum. Please, give us chance next time to make Your stay fully satisfied. Your Faithfully, Katarzyna Szusterowska Guest Relation Manager

Well located

Customer review rating 4.5/5

Alon G. Business - 15/02/2020 Confirmed reviews ALL

I am a regular customer at your hotel and also recommend it to groups I deal with from time to time. The staff in the reception and dining room are very courteous and provide service to my satisfaction. If there is anything disappointing it is the state of the rooms which are slightly outdated compared to other hotels I stay in. On my recommendation the seminar we held in Czestochowa, stayed all week at your hotel with abput 35 rooms (two years ago, in February 2018, the seminar was held at another hotel). The room reservation was made directly at the hotel by my representative

Dear Mr. Alon, We would like to thank You so much for Your opinion. We are happy that our hotel has met Your expectations. Our staff do their best to satisfy our Guests and make them feel comfortable. We would like also to thank You for precious remarks which help us to improve our quality of services. We apologize You for every inconvenience during stay. It will be a pleasure for us to host You again in the Hotel Mercure Częstochowa Centrum. Your Faithfully, Katarzyna Szusterowska Guest Relation Manager

Good stay

Customer review rating 3.5/5

Thomas R. Couples - 10/02/2020 Confirmed reviews ALL

Food over priced .Needs bar.Drink to your table is not a bat

Dear Mr. Thomas, We would like to thank You so much for Your opinion. We are very happy that our hotel has met Your expectations. Our staff do their best to satisfy Guests. We also apologize You for every inconvenience during Your stay. It will be a pleasure to host You again in the Hotel Mercure Częstochowa Centrum. Your Faithfully, Katarzyna Szusterowska Guest Relation Manager

Great hotel

Customer review rating 5.0/5

R. W. Business - 07/02/2020 Confirmed reviews ALL

Good service, accommodations and location

Dear Mr. Anthony, We would like to thank You for Your positive opinion. We are very happy that our hotel has met Your expectations. We do our best to satisfy our Guests. It will be a pleasure for us to host You again in the Hotel Mercure Częstochowa Centrum. We hope that the next stay will be as pleasant as the previous one. Your Faithfully, Katarzyna Szusterowska Guest Relation Manager

Poor upgrade

Customer review rating 1.0/5

Anonymous Business - 20/12/2019 Confirmed reviews ALL

Poor upgrade made to a bigger room but nothing more. I'd preferred the normal one.

Estimado Señor Diego, Nos gustaría mucho agradecerle por su opinión. Lo sentimos que nuestro hotel no haya cumplido Sus expectativas, pero Su reseña es muy valiosa para nostros. Hacemos todo lo que está en nuestras manos para que los Huéspedes se sientan como en casa. Nos gustaría pedirle perdón por todas las inconveniencias que Usted ha experimentado en Hotel Mercure Czestochowa Centrum. Le deseamos Feliz Navidad y prospero Año Nuevo. Atentamente, Katarzyna Szusterowska Guest Relation Manager

Great personal service and location!

Customer review rating 4.0/5

Magnus Business - 30/11/2019 Confirmed reviews ALL

Great, no problems. Got an upgrade without asking.

visiting Czestochowa

TripAdvisor rating 5.0/5

Antoni G Family - 08/11/2019 TripAdvisor review

Good hotel, in the downtown of the City. Problem only was with the parking, very expensive and difficult to get out. Opening gate did not work well. Breakfast was expensive too, in my view in very low season (November, hotel was almost empty) it should be lower price. Thank you.

October trip to Poland

Customer review rating 4.5/5

Jozef M. Solo - 13/10/2019 Confirmed reviews ALL

Specious room, clean and comfortable Excellent breakfast buffet (Polish variety dishes) Friendly service in restaurant and front desk

Good Hotel

Customer review rating 3.5/5

N. G. Business - 16/09/2019 Confirmed reviews ALL

my experience was not perfect, i would say average low. the rooms have some odor, that i was allergic for.

One of the best places we have ever stayed at...

Customer review rating 5.0/5

Mr P. C. Friends - 13/08/2019 Confirmed reviews ALL

My wife and I have been going for so many years to the Mercure Hotel Czestochowa (even from 1975-6 when it was called the Patria Hotel and I first stayed there for my work accommodation) and just keeps getting better and better every time. We have the most lovely welcome from everyone, especially Sonia and Victoria who's cheerful friendliness and helpfulness is simply a delight, and really does give you that "feel good factor". My wife and I have stayed in so many hotels at home and abroad over the years and the quality of food, cleanliness, furnishings, general appearance, value for money and much more here are all highly satisfactory. Also, an added appeal for us is the Hotel Mercure is situated in a prime location of Czestochowa especially to the renowned and famous Jasna Gora Monastery (an attraction frequented by visitors and tourist from all over the world)… so fascinating to us.

Good Mercure in Czestochowa

Customer review rating 3.5/5

Tomas P. Business - 07/08/2019 Confirmed reviews ALL

Good hotel in the center. I got a very good upgrade - as I should - because of my Platinum in Accor.

Good hotel at center location

Customer review rating 5.0/5

Mikko A. Business - 30/07/2019 Confirmed reviews ALL

Good and clean hotel with Spa and sauna. Rooms are clean and large to leisure. Staff is friendly with influent skills of english. Highly recommend

Dear Sir, We very much appreciate your comments regarding your stay at the Hotel Mercure Czestochowa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope your next visit will be as pleasant as the previous one. Sincerely, Dariusz Karon Sales Manager

Great, but not 100%

Customer review rating 4.5/5

Ts Solo - 29/07/2019 Confirmed reviews ALL

All was great except internet which was disconnecting all the time and was slow or none. Room 501.

Good hotel at center location

TripAdvisor rating 5.0/5

AaltoMikko Friends getaway - 26/07/2019 TripAdvisor review

Good hotel with sauna. Rooms are large, clean and include coffee/tea maker and complimentary water bottles in the room. It was easy to check in and out. Location is good and only walking distance of main attractions

Customer review rating 4.5/5

Jarmo Business - 24/07/2019 Confirmed reviews ALL

Very nice staff. Me and my group were staying over 2months. Staff made our staying very nice.

Dear Sir ! We very much appreciate your comments regarding your stay at the Hotel Mercure Czestochowa Centrum. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you soon again. Sincerely, Dariusz Karoń, Sales Manager

Central Location

Customer review rating 4.0/5

Kajde/orimattila F. Couples - 20/07/2019 Confirmed reviews ALL

Very terrible and rude check in, young lady at the reception don't give us a sight from her mobile. Our reservation for two nights, she give us keycards for one. Big problem next day to get in the room and get the car from parking, new keys solved the problem. In the evening we asked the way to Stare Miasto, older lady in the reception answers nothing, just we was disturbing her. Nice hotel with very central location, large rooms, everything OK. Best was the restaurant and the bar. Very professional bar tender, very polite and one of the best I've met in Poland. Very good selectins of vines. Good hotel, forget the reception.

Dear Kaj A., Thank you for taking the time to tell us about your experience at the Hotel Mercure Czestochowa Centrum. I am sorry that your experience with reception staff did not meet your expectations; please allow me to express my sincerest apologies. I will share your comments with our team. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dariusz Karon, Sales Manager

Tries hard but tired

Customer review rating 3.0/5

Gil S. Business - 19/07/2019 Confirmed reviews ALL

Not a great experience

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