Novotel Poznan Centrum Hotel 4 stars

Customer review rating 4.2/5 6,442 reviews

ALLSAFE approved hotel

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Novotel Poznan Centrum
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+ 22 Services

Hotel extras

  • Close to the old town

  • Tallest and largest hotel in Poznan

  • Conference facilities with rooms up to 10,226 sq. ft. (950 m²)

  • Free WIFI and satellite TV

  • Fitness area

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Poznan Centrum

pl. Andersa 1
61-898 poznan
poland

Tel: +48618587000

Fax: (+48)61/8332961

Check-in from 14h00

Check out up to 12h00

  • OS.DEBINA - OS.WICHROWE WZGORZE :  71 AL.NIEPODLEGLOSC

  • MILOSTOWO-BUDZISZYNSKA :  6 BUS STATION

  • OS.J. III SOBIESKIEGO-STAROLEKA :  12 BUS STATION

  • POLABSKA-DEBIEC :  10 BUS STATION

  • By plane

    OKECIE WARSAW At 310km / 192.64 miles

  • By plane

    POZNAN-LAWICA At 10km / 6.21 miles

  • By train

    POZNAN GLOWNY At 0.1km / 0.06 miles

GPS :52.401458, 16.924302

Hotel services

WINESTONE

Enjoy international dishes in the Winestone restaurant. Our special children's menu is sure to satisfy the tastes of our younger guests.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • 2 Bars
  • Breakfast
    • Buffet Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 7 Meeting rooms
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 326 rooms
    • 4 rooms for people with reduced mobility
    • 4 family rooms
    • 4 connecting rooms
    • 326 non-smoking rooms
    • 10 floors
  • Languages spoken at the hotel
    • Russian
    • Polish
    • French
    • Spanish
    • English
    • German
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • Entertainment
    • Casino
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Desk equipment available
    • Shoe shine machine
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Underground car park Additional charge
    • On site
    • 40 parking spaces
    • Private
    • Parking opened 24/7
  • Outdoor hotel car park Additional charge
    • On site
Well-being
  • In-Balance
    • On site
Family
  • Services for children
    • Childrens TV Channels
    • Play area

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 954

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 550 people

Find out more

Our guest reviews for
Novotel Poznan Centrum

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

6,442 reviews

TripAdvisor Rating 3.5/5

1,152 reviews

Not so ideal.

Customer review rating 2.5/5

Agata Business - 18/10/2021 Confirmed reviews ALL

Overall the hotel seems OK, the only problem we had in both rooms that we booked, was that the air-con wasn't working in neither of them.

Dear Agata, Thank you for your kind review. Rest assured that we'll look into the point mentioned. We hope you choose also good memories and you'll visit us again soon! Stay safe and have a lovely day :) Best Regards, Filip Skibinski Guest Relation Manager Novotel & ibis Poznan Centrum

Suoer

Customer review rating 5.0/5

Anonymous Couples - 18/10/2021 Confirmed reviews ALL

Super

Very good stay

Customer review rating 4.0/5

Anonymous Friends - 17/10/2021 Confirmed reviews ALL

Excellent expérience

Dear Sir! Thank you so much for your kind review :) We hope to welcome you back soon! :) Stay safe and have a lovely day! Best Regards, Filip Skibinski Guest Relation Manager Novotel & Ibis Poznan Centrum

Great stay

Customer review rating 5.0/5

Pete Solo - 13/10/2021 Confirmed reviews ALL

Had a great stay in the hotel, which is excellently located with very friendly staff

Dear Sir, Thank you for your kind review ! :) We hope to welcome you back soon! Stay safe and have a lovely day :) Best Regards, Filip Skibinski Guest Relation Manager Novotel & Ibis Poznan Centrum

Pleasant overall. Breakfast below average.

Customer review rating 3.5/5

Ron Couples - 25/09/2021 Confirmed reviews ALL

Lovely people working at the hotel. Arrived to the room to find out there were two single beds and we booked a double bed. Got free upgrade. Breakfast is below average, would recommend to eat out for breakfast and dinner.

Dear Ron, Thank you so much for your kind review :) We're happy that you enjoyed your stay with us. We also hope that you'll visit us again soon. Stay safe and have a lovely day! Best Regards, Filip Skibinski Guest Relation Manager Novotel & ibis Poznan Centrum

Satisfied !

Customer review rating 5.0/5

Slawek Families - 22/09/2021 Confirmed reviews ALL

All according to the agreements. Good location, close to Old Town. Rooms clean and convenient, friendly staff.

Dear Slawek! Thank you so much for such a nice review :) We hope to welcome you back soon! Stay safe and have a lovely day! :) Best Regards, Filip Skibinski Guest Relation Manager Novotel & ibis Poznan Centrum

A good stay

Customer review rating 4.0/5

R P. Solo - 18/09/2021 Confirmed reviews ALL

Basically, the stay was good. Nothing spectacular, but nothing to complain on. It was just a quick one night so I got all I had hoped for. A wonderful gift for a Platinum member - thanks a lot! The only thing that leave some room for improvement is the variety of food at breakfast. Overall, as I said - a good stay!!!

Dear Robert, That was a great pleasure to welcome you at Novotel Poznan Centrum :) We hope you'll visit us again soon ! Stay safe and have a lovely day :) Best Regards, Filip Skibinski Guest Relation Manager Novotel & Ibis Poznan Centrum

Excellent stay at the heart of the city

Customer review rating 4.5/5

Andrzej Business - 16/09/2021 Confirmed reviews ALL

Great stay. Although the place is not the youngest it still keeps its very good standard supported with perfect location at the heart of the city. It was good to be back!

Dear Andrzej! Thank you so much for your kind review :) We hope to welcome you back soon! Stay safe and have a lovely day! :) Best Regards, Filip Skibinski Guest Relation Manager Novotel & Ibis Poznan Centrum

PERFECT LOCALISATION - NOVOTEL TEAM AVAILABLE

Customer review rating 5.0/5

L. Business - 30/08/2021 Confirmed reviews ALL

It was a short stay for me, but from the lobby to the room, I feel welcome. The care of your team for me as a VIP customer was really appreciate.

Perfect weekend getaway

Customer review rating 5.0/5

V. Families - 30/08/2021 Confirmed reviews ALL

Planned the trip on the last minute and found last 2 rooms left on the Accor Hotels website and just booked it without looking at what rooms are available. We were greeted with a smile on the front desk, during the checkin i realized my mistake and requested if they could give us a twin bed and they happily did after some changes somehow. "Lucky us" Staff is very polite and seems they are taken care by the management. An absolute delight to be and will definitely come back to Novotel Poznan only.

Business

TripAdvisor rating 5.0/5

piotrsubczak Business - 24/08/2021 TripAdvisor review

Great time and very comfortable conditions. Cosy atmosphere. Rooms are clear and comfortable with wonderful views. Polite service as always. Lovely breakfast !!! Hotel is located in heart of city Poznań and you can get easy on different place in Poznań

Absolutely fantastic

Customer review rating 5.0/5

Małgorzata Families - 12/08/2021 Confirmed reviews ALL

The staff, service, contact, cleanness - just perfect. I booked few rooms for my wedding guests and myself. The reservation manager was incredibly kind, patient and helpful - as you can imagine there were several changes according to the final list of the guests. The entire staff was incredibly kind and very attentive to whatever we asked for. It was truly the best experience I ever had staying in the hotel.

Dear Malgorzata, Thank you so much for choosing Novotel Poznan Centrum. We're happy that we could be part of such an important event in your life :) We hope you and your guests took only good memories and you'll choose Novotel in the future ;) We hope to see you again soon! Stay safe and we wish you all the best :) Best Regards, Filip Skibinski Guest Realtion Manager Novotel & Ibis Poznan Centrum

Comfortable state

Customer review rating 5.0/5

Kestas Couples - 01/08/2021 Confirmed reviews ALL

Convenient access. Parking space was full, but staff was very helpful, so allowed to park outside, in no-parking zone.

Dear Kestutis, We very much appreciate your comments regarding your stay at the Novotel Poznan Centrum. We hope you took only good memories and you'll visit us again soon! Stay safe and have a lovely day! :) Sincerely, Filip Skibinski Guest Relation Manager Novotel & Ibis Poznan Centrum

Great stay

TripAdvisor rating 5.0/5

amolasheth Business - 11/01/2020 TripAdvisor review

Great location. Near to centre. Clean and working amenities. Service is good. Helpful reception. Very fast service. User-friendly access to all facilities. Near to many good malls and restaurants. Near to train station too.

Dear amolasheth! Thank you so much for your kind review on TripAdvisor! We hope you took only good memories and you'll visit us again soon at Novotel Poznan Centrum :) Don't forget to follow us on Facebook & Instagram ;) Have a lovely day! Regards, Filip Skibinski Guest Relation Manger Novotel & Ibis Poznan Centrum

Good for turist, not for business

TripAdvisor rating 2.0/5

leoszacek Business - 20/10/2019 TripAdvisor review

Old furniture, no air conditioning and fixed windows in the room. Difficult to get any fresh air inside. First offered room not having any lights inside. Breakfast room very busy, no place to sit. Not working lifts as an evergreen (two ladies stacked in for 20 minutes). Queuing at reception is a standard not surprise here.

Dear Guest, I’m truly sorry that your recent stay at Novotel Poznan Centrum was a disappointing experience. I truly appreciate this feedback. Please rest assured that we take all comments very seriously and already looking into the matter you have shared with us. I would also higly aprreciate if you find some time to share more detailes with me, so feel free to contact me on + 48 505 198 170 or via email h3376-om@accor.com. Kind regards, Monika Gruszka - Rooms Division Manager

Pleasant staff, Pleasant room

TripAdvisor rating 5.0/5

yhfleur Business - 23/09/2019 TripAdvisor review

Professional and pleasant greeting when checking in The room was clean and comfortable WIFI was working well, had no trouble to work with my laptop The bathroom well prepared with shampoo and shower gel separately

Dear yhfleur! Thank you so much for your kind review on Trip Advisor :) We very much appreciate your kind opinion and hope you'll visit us again soon at Novotel Poznan Centrum :) Have a lovely day. Sincerely, Filip Skibinski Organziational Specialist Novotel & Ibis Poznan Centrum

My stay at the renovated Novotel Poznan Centrum

TripAdvisor rating 4.0/5

miroslawp505 Business - 15/09/2019 TripAdvisor review

This time, I got a much better impression of the hotel than the last time I stayed there. After the renovation, the bar area downstairs and the restaurant look much better. The service was also much better than before; in particular the restaurant staff were extremely helpful. However, the restaurant area is small right now and it was incredibly crowded on the three days when I had breakfast there. Another problem is catching the elevator - solemnities you have to wait for like 10 minutes Still, the location is great.

Dear miroslawp505! Thank you so much for your kind review on TripAdvisor. We very much appreciate your opinion and are glad you are satisfied after your stay with us at Novotel Poznan Centrum. We also apologize for some inconveniences you've mentioned. Our team is already working on solutions that helps us to avoid this kind of situation in the future. However we hope that you took only good memories from Novotel Poznan Centrum and you'll visit us soon :) Have a lovely day :) Sincerely, Filip Skibinski Organizational Specialsit Novotel & Ibis Poznan Centrum

Bike Tour 2019

TripAdvisor rating 5.0/5

pamela_croft2 Friends getaway - 16/07/2019 TripAdvisor review

Excellent service from all of the staff , particularly the reception teams, both helpful and accommodating Room was clean and comfortable with adequate supply of facilities Breakfasts interesting with lots of choices. Tables cleared and cleaned quickly

Dear pamela_croft2, Thank you for your review! We're grateful that you find time to share with us your experience and are glad that you've enjoyed your stay with us :) Your opinion is very important to us and motivate us very strongly :) We hope that you'll visit us soon again :) See you at Novotel Poznan Centrum! Sincerely, Filip Skibinski Organizational Specialist Novotel & Ibis Poznan Centrum

Novotel Centrum Poznan

TripAdvisor rating 5.0/5

ThanasisT6 Business - 08/07/2019 TripAdvisor review

Everything was great / only the A/C system wasnt adjusting so well / very well located near the centre stuff very helpful Very good for short business visits / many options for after working hours ....

Dear ThanasisT6! Thank you so much for your kind opinion :) Your review is very imortant to us :) Of course we will look into the matter regarding A/C. We hope you took from our Hotel only good memories and you'll visit us back soon :) See you at Novotel Poznan Centrum :) Sincerely, Filip Skibinski Organizational Specialist Novotel & Ibis Poznan Centrum

Staff need training

TripAdvisor rating 3.0/5

Paige12015 Business - 05/06/2019 TripAdvisor review

It is very hard to get through to the reception from your room, if you need anything. Staff in this hotel put you on hold or simply cut you off if you ring reception from your room. After ringing from the room and I went to reception to check why I am not getting through and discover that the staff took the phone off the hook. Lady with blond hair in the resturtant is very stiff and uptight. This is the only place I have been where cheese platter does not come with cracker/anything to eat with.

Dear Paige12015, I’m so sorry that you were disappointed by your experience staying with us at Novotel Poznan Centrum. I appreciate the feedback and rest assured that we take all comments very seriously. We are looking into the matter, but feel free to contact me on + 48 61 858 71 01 or email me at h3376-am@accor.com if you’d like to discuss things further. Kind regards, Filip Skibinski Organizational Specialist Novotel & Ibis Poznan Centrum

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