Thank you very much for the lovely hospitality and the kind and attentive staff at the reception. I must say that everything was great except some small issues that i think should be payed attention to. The water pressure at the shower is low, and this is say after 2 different stays at your hotel, you seem to have a general problem with the water pressure at the pipes and i have read previous reviews saying the same thing. Another problem is the AC and the ventilation in the room, the air conditioning is not working properly and it is unfortunate that the windows can only be opened for a small degree so even a matter of fresh air is kind of problematic. The third thing that must be fix is the elevators, it seems like some of them are not working properly all day long. Except from this 3 key issues, everything else was excellent and lovely and i will be happy to stay again when i visit Poznan in future trips :) Thanks a lot!

Kind staff and good quality service. Only challenge we had was that the room could not get warm

Requested for a early checkin which I was denied on reception - not a issue understood hotel policy. The gentleman at the reception absolute no courtesy not sure what was the issue- no information on when b’fast is etc and on top gave only 1 key card, that’s ok Later went for a second key and the another gentleman in glasses just ignored as if I was not there. If a customer is near the reception desk then of course as a courtesy heshe has to ask without fail or at least inform will wait. Not sure it is pandemic or just ignorance but this time was different, we never faced any issues at your hotel. On top when in the room there was a stench from the canal in the bathroom and it later cleared as we used it. Please do make some surprise visit to check the condition of cleaned hotel rooms. We were staying at 1626 P.S. - restaurant was fantastic as always atleast that was plus on this stay. Best Regards Amit

The hotel is nice and comfortable but the reception needs improvement . They are almost always unavailable by phone which is strange for such a hotel and big drawback. And neither friendly or welcoming when in person.

Hi Thank you so much for the hospitality, was perfect. The courteous service, the room The hospitality was amazing. I would love to come back again Thanks

The staff on the reception desk would be nicer and more helpfull!

Comfortable and modern style hotel in center of Poznan having very good standards and gives during my trips a good place to relax and calm down in a very busy time with many daily activities and a full booked schedule.

Comfortable, very friendly and helpful team. Best value for money hotel in Poznan! By far !!

We stayed just for one night but it was amazing experience. Everyone in on top of the game. Excellent quality of breakfast. We are really impress.

Great hotel, with close proximity to many malls, and walking distance to the city centre and all the main tourist spots in Poznan. Great staff and very good housekeeping. Very clean and good food.

Overall the hotel seems OK, the only problem we had in both rooms that we booked, was that the air-con wasn't working in neither of them.

Super

Excellent expérience

Great time and very comfortable conditions. Cosy atmosphere. Rooms are clear and comfortable with wonderful views. Polite service as always. Lovely breakfast !!! Hotel is located in heart of city Poznań and you can get easy on different place in Poznań

Great location. Near to centre. Clean and working amenities. Service is good. Helpful reception. Very fast service. User-friendly access to all facilities. Near to many good malls and restaurants. Near to train station too.