Novotel Poznan Centrum 4 stars

Customer review rating (ALL Rating) 4.5/5 1,629 reviews

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Description

Hotel extras

  • Close to the old town

  • The tallest and largest hotel in Poznań, with windows that can be opened

  • Conference facilities with rooms up to 10,226 sq. ft. (950 m²)

  • Free WIFI and satellite TV

  • Video surveillance in parking, non-guarded parking

Our accommodation(s)

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Hotel location

Novotel Poznan Centrum

pl. Andersa 1
61-894 POZNAN
Poland

GPS:52.401458, 16.924302

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WINESTONE

Enjoy international dishes in the Winestone restaurant. Our special children's menu is sure to satisfy the tastes of our younger guests.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,629 reviews

TripAdvisor Rating  3.7/5  1,220 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Dmytro S. Couples - Confirmed reviews ALL

Very good hotel, nice rooms with comfy beds and decent breakfast.

Dear Dmytro, Thank you for sharing your opinion. We are glad that you enjoyed your stay. We hope to have the pleasure of welcoming you again soon! Best regards, Patryk Kocięda Guest Satisfaction Specialist

Customer review rating 2.5/5

Huotelin I. Solo - Confirmed reviews ALL

+ rooms and furniture + comfortable bed + when I arrived to check in the receptionist noticed that I had cut my hand and fetched a plaster - I had parked my car in the last available free space in the hotel garage. Later I was woken up after midnight by a call from the reception accusing me having taking someone's reserved space and removed the sign reserving it. I protested that I had not touched any signs and proposed to move the car in the morning, but the receptionist insisted I move the car immediately. When I came down he admitted after checking the security videos, that I had been someone else who had removed the sign reserving the parking space, but required me to move the car any way. The garage is quite small for the modern cars and parking there is quite difficult. - The noise from the street is well audible even in the top floor rooms. - In the evening I had gone to the lobby bar for a drink. But I had to give up after waiting for some time as none of the waiters came to me or even made an eye contact with me.

Dear I., Thank you for sharing your opinion. We are sorry that your stay did not meet your expectations. The comments you have made are definitely not in line with the standards we strive to achieve. We apologize for any inconvenience and hope that we will have another opportunity to provide you with the level of service that our guests rightly expect. Best regards, Patryk Kocięda Guest Satisfaction Specialist

Customer review rating 5.0/5

Whiteley M. Business - Confirmed reviews ALL

I was at the hotel for a conference - good food, helpful staff, well run.

Dear M., Thank you for sharing your opinion. We are glad that you enjoyed your stay. We hope to have the pleasure of welcoming you again soon! Best regards, Patryk Kocięda Guest Satisfaction Specialist

Customer review rating 4.0/5

Pavel B. Business - Confirmed reviews ALL

Hello, I enjoyed my stay in your hotel. I use Accor hotels net. Unfortunately, I had an unfortunate incident. The room can't be locked from the inside. When I was in the bathroom in the morning in the shower, the maid probably opened her own card to enter the room. I was very surprised that someone could enter an occupied room ! I was naked in the shower !

Customer review rating 2.0/5

Sebastian M. Families - Confirmed reviews ALL

The hotel is undermaintained with regard to daily operations. Cracked glass panes on revolving door at the main entrance, depleted batteries in room safe, broken electric outled in the room, reception completely unreachable via phone from the outside. Gym lacking proper ventilation for the cardio machines (running / cycling) - there should be fans. On the positive side - recently addrd new gym equipment (Technogym), and a good breakfast with a few tasty vegan options.

Dear Guest, Thank you for taking the time to share such detailed feedback. We are truly sorry that you encountered several issues during your stay, from maintenance concerns at the entrance and in the room to difficulties reaching our reception. Your comments about the gym ventilation are also very important, and we will review possible improvements to ensure a more comfortable experience for our guests. Please be assured that we take your remarks seriously and will address them with our maintenance and operations teams. We appreciate your input, as it helps us improve, and we hope you will give us the opportunity to provide you with a much better experience in the future. Kind regards, Maria Grzesiak Assistant to General Manager

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Other web-users rate our hotel

  • 792 reviews 8.7/10 Location
  • 872 reviews 7/10 Room
  • 911 reviews 8.8/10 Service
  • 20 reviews 7.1/10 WiFi
  • 611 reviews 9.2/10 Breakfast
  • 341 reviews 7.3/10 Cleanliness
  • 328 reviews 5.9/10 Comfort
  • 13 reviews 4.3/10 Wellness Area

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