Novotel Poznan Centrum Hotel 4 stars

All according to the agreements. Good location, close to Old Town. Rooms clean and convenient, friendly staff.

Basically, the stay was good. Nothing spectacular, but nothing to complain on. It was just a quick one night so I got all I had hoped for. A wonderful gift for a Platinum member - thanks a lot! The only thing that leave some room for improvement is the variety of food at breakfast. Overall, as I said - a good stay!!!

Great stay. Although the place is not the youngest it still keeps its very good standard supported with perfect location at the heart of the city. It was good to be back!

It was a short stay for me, but from the lobby to the room, I feel welcome. The care of your team for me as a VIP customer was really appreciate.

Planned the trip on the last minute and found last 2 rooms left on the Accor Hotels website and just booked it without looking at what rooms are available. We were greeted with a smile on the front desk, during the checkin i realized my mistake and requested if they could give us a twin bed and they happily did after some changes somehow. "Lucky us" Staff is very polite and seems they are taken care by the management. An absolute delight to be and will definitely come back to Novotel Poznan only.

Great time and very comfortable conditions. Cosy atmosphere. Rooms are clear and comfortable with wonderful views. Polite service as always. Lovely breakfast !!! Hotel is located in heart of city Poznań and you can get easy on different place in Poznań

The staff, service, contact, cleanness - just perfect. I booked few rooms for my wedding guests and myself. The reservation manager was incredibly kind, patient and helpful - as you can imagine there were several changes according to the final list of the guests. The entire staff was incredibly kind and very attentive to whatever we asked for. It was truly the best experience I ever had staying in the hotel.

Convenient access. Parking space was full, but staff was very helpful, so allowed to park outside, in no-parking zone.

Great location. Near to centre. Clean and working amenities. Service is good. Helpful reception. Very fast service. User-friendly access to all facilities. Near to many good malls and restaurants. Near to train station too.

Old furniture, no air conditioning and fixed windows in the room. Difficult to get any fresh air inside. First offered room not having any lights inside. Breakfast room very busy, no place to sit. Not working lifts as an evergreen (two ladies stacked in for 20 minutes). Queuing at reception is a standard not surprise here.

Professional and pleasant greeting when checking in The room was clean and comfortable WIFI was working well, had no trouble to work with my laptop The bathroom well prepared with shampoo and shower gel separately

This time, I got a much better impression of the hotel than the last time I stayed there. After the renovation, the bar area downstairs and the restaurant look much better. The service was also much better than before; in particular the restaurant staff were extremely helpful. However, the restaurant area is small right now and it was incredibly crowded on the three days when I had breakfast there. Another problem is catching the elevator - solemnities you have to wait for like 10 minutes Still, the location is great.

Excellent service from all of the staff , particularly the reception teams, both helpful and accommodating Room was clean and comfortable with adequate supply of facilities Breakfasts interesting with lots of choices. Tables cleared and cleaned quickly

Everything was great / only the A/C system wasnt adjusting so well / very well located near the centre stuff very helpful Very good for short business visits / many options for after working hours ....

It is very hard to get through to the reception from your room, if you need anything. Staff in this hotel put you on hold or simply cut you off if you ring reception from your room. After ringing from the room and I went to reception to check why I am not getting through and discover that the staff took the phone off the hook. Lady with blond hair in the resturtant is very stiff and uptight. This is the only place I have been where cheese platter does not come with cracker/anything to eat with.