Novotel Wellington 4 stars

Customer review rating (ALL Rating) 4.4/5 1,956 reviews

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133 The Terrace, 6011 WELLINGTON, New Zealand

Description

Hotel extras

  • Direct access to business and shopping districts

  • Minutes to the waterfront, Te Papa Museum and Takina Convention & Exhibition center

  • Novotel big breakfast and contemporary local cuisine served at Caucus Restaurant and Bar

  • Rooms with a King Bed or interconnecting twin double beds with views of the harbor city

  • Connect Wi-Fi to multiple devices , and charge your electric vehicle during your stay.

Our accommodation(s)

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Hotel location

Novotel Wellington

133 The Terrace
6011 WELLINGTON
New Zealand

GPS:-41.28376, 174.774502

Telephone
Fax +64 4 918 1901

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

CAUCUS RESTAURANT

Caucus Restaurant and Bar offers a buffet breakfast (6:30 AM to 10:00 AM on weekdays, 7:00 AM to 11:00 AM on weekends), all-day dining (10:00 AM to 10:00 PM), à la carte dinner (5:30 PM to 10:00 PM), and 24-hour room service.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,956 reviews

Customer review rating 5.0/5

Tiima M. Business - Confirmed reviews ALL

My stay at Novotel Wellington was very pleasant. The staff were friendly and professional, the room was clean and comfortable, and the overall atmosphere was welcoming. I also appreciated the convenient location and the quality of the services provided during my stay.

Dear Tiima M., Thank you for your kind words regarding your recent stay at Novotel Wellington. We are delighted to hear that you found our staff friendly and professional, and that you enjoyed the comfort and cleanliness of your room. It is wonderful to know that our convenient location and quality services contributed to your pleasant experience. We look forward to welcoming you back in the future. Thai Le Front Office Manager Novotel Wellington

Customer review rating 2.0/5

Paul G. Business - Confirmed reviews ALL

Heating did not work in the room. It was freezing. The staff managed to get a small heater. The staff were very nice. Didn’t sleep as very cold all night.

Dear Paul G., Thank you for sharing your feedback regarding your recent stay with us. I sincerely apologize for the discomfort you experienced due to the heating issue in your room. While I am pleased to hear that our staff was able to provide a small heater, I regret that it did not fully resolve the situation. Your comments are invaluable, and we will take them into consideration as we continuously strive to enhance our guests' experiences. Thai Le Front Office Manager Novotel Wellington

Customer review rating 3.0/5

Tao C. Business - Confirmed reviews ALL

However there is a bad smell in the room, a kind of long term mildewy.

Dear Tao C., Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our convenient location near the 3 Queens dock. However, we regret to learn about the unpleasant odor you encountered in your room. Cleanliness and comfort are top priorities for us, and we will certainly take your comments into account as we continuously strive to enhance our guest experience. Thai Le Front Office Manager Novotel Wellington

Customer review rating 3.5/5

Jennifer B. Couples - Confirmed reviews ALL

First night was great. I put clean my room out early next morning but no one came. I heard a noise around 5 pm and managed to get some towels and some breakfast tea from cleaners. Also I was quoted $40 per night for parking when we checked in but was charged $45 !

Dear Jennifer B., Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you enjoyed our location. However, I sincerely apologize for the inconvenience you experienced with room cleaning and the discrepancy in parking charges. We appreciate your comments, as they help us improve our services and ensure a better experience for our guests in the future. Thai Le Front Office Manager Novotel Wellington

Customer review rating 3.0/5

Michelle B. Couples - Confirmed reviews ALL

Has everything you need and is close to town. The bar staff are lovely also.

Dear Michelle B., Thank you for sharing your feedback regarding your recent stay at Novotel Wellington. We are pleased to hear that you found our location convenient and that you enjoyed the comfort of our facilities. It is also wonderful to know that our bar staff made a positive impression during your visit. Your comments are valuable to us as we strive to enhance our guest experience. Thai Le Front Office Manager Novotel Wellington

Other web-users rate our hotel

  • 907 reviews 9/10 Location
  • 1,189 reviews 7.7/10 Room
  • 1,159 reviews 8.8/10 Service
  • 20 reviews 5.1/10 WiFi
  • 482 reviews 7.9/10 Cleanliness
  • 323 reviews 8.2/10 Breakfast
  • 249 reviews 5.2/10 Amenities
  • 207 reviews 6.1/10 Value

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