Novotel Wellington 4 stars

Customer review rating (ALL Rating) 4.4/5 1,954 reviews

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Description

Hotel extras

  • Direct access to business and shopping districts

  • Minutes to the waterfront, Te Papa Museum and Takina Convention & Exhibition center

  • Novotel big breakfast and contemporary local cuisine served at Caucus Restaurant and Bar

  • Rooms with a King Bed or interconnecting twin double beds with views of the harbor city

  • Connect Wi-Fi to multiple devices , and charge your electric vehicle during your stay.

Our accommodation(s)

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Hotel location

Novotel Wellington

133 The Terrace
6011 WELLINGTON
New Zealand

GPS:-41.28376, 174.774502

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

CAUCUS RESTAURANT

Caucus Restaurant and Bar offers a buffet breakfast (6:30 AM to 10:00 AM on weekdays, 7:00 AM to 11:00 AM on weekends), all-day dining (10:00 AM to 10:00 PM), à la carte dinner (5:30 PM to 10:00 PM), and 24-hour room service.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,954 reviews

Customer review rating 4.0/5

Stephen U. Business - Confirmed reviews ALL

Staff were good. Would book again

Dear Stephen, Thank you for sharing your feedback regarding your recent stay. We are pleased to hear that you found our location convenient and appreciated the service provided by our staff. Your observations about the common areas and television channels have been noted, and we will take them into consideration as we continuously work to enhance our guest experience. We look forward to welcoming you back in the future. Thai Le Front Office Manager Novotel Wellington

Customer review rating 3.5/5

Peter W. Couples - Confirmed reviews ALL

Staff all brilliant - pleasant and helpful. Bed very comfortable. Bathroom a bit run down. We struck a very cold weekend, and our air-conditioning was not blowing out any hot air - freezing! Very light bedding and no extra blankets - guess we could have asked for more.

Dear Peter, Thank you for your feedback regarding your recent stay at Novotel Wellington. I am pleased to hear that you found our staff to be pleasant and helpful, as well as enjoying the comfort of our beds. I apologize for the issues you experienced with the air-conditioning and the bedding. We encourage our guests to reach out to our team for any additional amenities they may require, such as extra blankets to enhance their comfort. Thank you again for your constructive feedback. We hope to have the opportunity to welcome you back and provide you with a much more comfortable experience next time. Thai Le Front Office Manager Novotel Wellington

Customer review rating 4.5/5

John P. Couples - Confirmed reviews ALL

Welcoming staff on Reception reflected the way in the which all staff we meet responded to us

Dear John, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that our reception staff made you feel welcome and that this positive experience extended throughout your interactions with our team. Your feedback is invaluable and it motivates us to continuously provide excellent service to our guests. Best regards, Thai Le Front Office Manager Novotel Wellington

Customer review rating 5.0/5

Dean P. Families - Confirmed reviews ALL

Had a great two night stay at Novotel Wellington. Staff were great, handy to Lambton Quay

Dear Dean, Thank you for your fantastic review and for choosing Novotel Wellington for your family stay. We’re delighted to hear you had a great two-night stay and enjoyed our convenient location near Lambton Quay. It’s wonderful to know our team made such a positive impression and we truly appreciate your 10/10 recommendation as a valued ALL – Accor Gold member. Thank you also for your helpful feedback regarding the restaurant information and menus on the ALL App. We appreciate you taking the time to share this suggestion and will certainly pass it on to the relevant team for consideration. We look forward to welcoming you and your family back to Novotel Wellington for another great stay. Warm regards, Thai Le Front Office Manager The Novotel Wellington

Customer review rating 4.5/5

Michael L. Business - Confirmed reviews ALL

Easy Checking in and out, with great customer service with the handling of my baggage

Dear Michael, Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you found our location convenient and that our team provided you with excellent customer service during check-in and check-out, as well as with your baggage. Your kind words will be shared with the team, as they strive to create memorable experiences for our guests. Best regards, Thai Le Front Office Manager Novotel Wellington

Other web-users rate our hotel

  • 833 reviews 9/10 Location
  • 1,127 reviews 7.5/10 Room
  • 1,105 reviews 8.8/10 Service
  • 23 reviews 4.5/10 WiFi
  • 478 reviews 8.1/10 Comfort
  • 439 reviews 8.1/10 Cleanliness
  • 313 reviews 8.3/10 Breakfast
  • 222 reviews 4.9/10 Amenities

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