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Novotel Sevilla Hotel 4 stars

Customer review rating 4.4/5 7,384 reviews

ALLSAFE approved hotel

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Novotel Sevilla
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+ 21 Services

Hotel extras

  • Gym at the hotel

  • Pool open from June to September

  • 30-minute walk to the city center

  • Well connected with the main means of transport

  • Bar and restaurant in the hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Small pets are accepted at an additional cost. Max 2 per room Paying
  • Babysitting on request Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing Paying
Leisure and activities
  • Seasonal swimming pool
  • Fitness centre
  • Babysitting on request Paying
  • Golf course 18 holes (nearby) Paying
  • Clay tennis court (nearby)
  • Bicycles rental (nearby) Paying
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 4 Meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Sevilla

Avenida Eduardo Dato 71
Nº R.T.A. H/SE/00979
41005 seville
spain

Tel: +34954558200

Fax: (+34)95/4534233

Check-in from 12h00

Check out up to 12h00

  • By plane

    SAN PABLO AIRPORT At 8km / 4.97 miles

  • By train

    SANTA JUSTA At 0.8km / 0.5 miles

GPS :37.382727, -5.972032

Our accommodation(s)

Spacious and comfortable rooms of contemporary design with queen size beds, small desk, sofa and bathroom. All have a tea and coffee set for a break after exploring all that the city has to offer.

Our restaurants and bars

Gourmet Bar Sevilla

Type of cuisine: Regional

Contemporary décor with large windows and designer furnishings, the hotel's restaurant and bar serves Mediterranean cuisine with local touches such as fried "pescaíto" or meats, and tapas and menus.

BAR

GOURMET BAR

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 75

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
Novotel Sevilla

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

7,384 reviews

TripAdvisor Rating 4.0/5

481 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Very nice hotel

Customer review rating 4.5/5

Aurelien Friends - 09/09/2021 Confirmed reviews ALL

Beautiful hotel, modern lobby, very enjoyable swimming pool/roof top.

Cher Aurelien, Je vous remercie d’avoir pris le temps de nous écrire à la suite de votre séjour à Novotel Sevilla. C'est toujours un plaisir de vérifier que votre séjour en général a été agréable. Permettez-moi de vous dire que le sur classement en chambre n’a pas été possible parce que nous n’avons pas de chambres supérieures avec 2 lits. Au plaisir de vous revoir parmi nous. Cordialement, Anabel Downey Assistante Qualité - Novotel Sevilla

Well located and comfort

Customer review rating 5.0/5

Vlado Families - 29/08/2021 Confirmed reviews ALL

Everything was OK

Dear Vlado, Thank you for taking the time to tell us about your experience at the Novotel Sevilla and please excuse me if my reply does not come in your native language. We are so glad to hear that you enjoyed your stay with us! We are delighted that you appreciate the comfort of your room and our location. We hope your next stay is just around the corner. Best regards, Anabel Downey Quality Assistant - Novotel Sevilla

Good location

Customer review rating 3.5/5

Catalin Solo - 28/08/2021 Confirmed reviews ALL

Nice and clean room, beautiful view over the stadium. Staff were friendly and always ready to help.

Dear Catalin , Thank you for taking the time to tell us about your experience at the Novotel Sevilla and please excuse me if my reply does not come in your native language. We are happy to hear that you had a pleasant experience overall Your feedback is very helpful for us in order to improve our services, so please be sure that we will take it into consideration to improve our guests' experience and become better. We hope to be able to welcome you back in the future. Sincerely, Anabel Downey Quality Assistant - Novotel Sevilla

Great Stay

Customer review rating 5.0/5

Darren Families - 26/08/2021 Confirmed reviews ALL

Friendly staff. Clean, tidy and nice facilities

Cher Darren, Je vous remercie d’avoir pris le temps de nous écrire à la suite de votre séjour à Novotel Sevilla. Nous sommes ravis que notre établissement ait été à la hauteur de vos attentes.Nous espérons avoir le plaisir de vous accueillir à nouveau dans le réseau Novotel. Cordialement, Anabel Downey Assistante Qualité - Novotel Sevilla

Very Nice Hotel

Customer review rating 4.5/5

Geo N. Families - 22/07/2021 Confirmed reviews ALL

A short, 5 days stay with the family. The hotel is 100 meter away from the bus stop to the airport, and it is 20 minutes walk from Downtown. Clean, and the employees are friendly, however, it was a bit difficult to communicate with some either in French or in English. And the top, is the swimming pool, although it is a small one, and the opening hours are reduced. Overall... I appreciate my stay.

Dear Geo N., Thank you for taking the time to tell us about your experience at the Novotel Sevilla. We are happy to hear that you had a pleasant experience overall. We hope to be able to welcome you back in the future. Sincerely, Anabel Downey Quality Assistant - Novotel Sevilla

Nice property !

Customer review rating 5.0/5

Alain Families - 16/07/2021 Confirmed reviews ALL

Very good stay and experience. Helpful staff

Dear Alain, We very much appreciate your comments regarding your stay at the Novotel Sevilla. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anabel Downey Quality Assistant - Novotel Sevilla

Great mid-tier hotel, great location in Sevilla

Customer review rating 5.0/5

Chris C. Couples - 14/07/2021 Confirmed reviews ALL

Thoroughly enjoyed our stay at Novotel Sevilla! Hotel breakfast buffet had a nice selection of jamon, eggs, various breads with ample choice of beverage (coffee, juices). Room was very nice and kept clean. Rooftop pool was nice as well with a nice view of the surrounding neighborhood and the Sevilla FC stadium, though it can get crowded up there at times (possibly due to limited hours). There is a mall right around the corner and a Dia supermarket across the intersection. Conveniently located next to Nervion station on the metro, which can take you to Old Sevilla. Also the gym was quite nice, with sufficient equipment.

Dear Chris , thanks for posting such great feedback of your time at Novotel Sevilla. Such a message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. We hope your next stay is just around the corner. Sincerely, Anabel Downey Quality Assistant - Novotel Sevilla

Good stay before hitting to the airport

Customer review rating 4.0/5

Thomas R. Families - 08/07/2021 Confirmed reviews ALL

We had a good stay with our family - spread over 3 different rooms. It was easy to get to the hotel, some nice bars and shops around in the neighborhood, rather close to the downtown area. Nice reception area and bar. The construction around the pool area requires compromises.

Dear Thomas Michael, We very much appreciate your comments regarding your stay at the Novotel Sevilla. We are very happy to read that you liked our location. We hope to be able to welcome you back in the future. Sincerely, Anabel Downey Quality Assistant - Novotel Sevilla

Great location and superb customer service

Customer review rating 5.0/5

Klaus Families - 06/07/2021 Confirmed reviews ALL

Extremely helpful, supportive and proactive staff on all levels. Great location and ideal services starting with the buffet-breakfast, bar&restaurant service and roof-top swimming pool.

Dear Klaus, Thank you for taking the time to tell us about your experience at the Novotel Sevilla. Such a message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards.I am glad that you appreciated our location, The buffet-breakfast, bar&restaurant service, the swimming pool and the hospitality of our team. We hope you will return for another wonderful experience in the future. Sincerely, Anabel Downey Quality Assistant - Novotel Sevilla

Our home away from home when in Sevilla

TripAdvisor rating 5.0/5

spigi2018 27/12/2020 TripAdvisor review

we love the reliability of this place. staff very helpful and friendly. room perfectly equipped and tidy. you are lovely hosts since many years when we pass at Sevilla during Spain roundtrips. we like the smart way you implemented the actual "Corona" situation. Well done and keep going.

Dear spigi2018, Thank you so much for such a wonderful review. We are very happy to know that you enjoyed your stay with us. I will be sure to let our team members know how much of an impact they made on your experience. We are always pleased to be your second home when you are in the area. We are delighted that you appreciate the comfort of our rooms. We hope your next stay is just around the corner. Best regards, Anabel Downey Quality Assistant - Novotel Sevilla

Very good property!

TripAdvisor rating 5.0/5

alainferracani Family - 02/09/2020 TripAdvisor review

Despite not in historical city it remains very accessible (20 minute walk) and nearby the football stadium. Plenty of restaurants in the vicinity. The rooms and facilities are well maintained and comfortable. Nice rooftop swimming pool and good breakfast buffet. Last but not least, nice and helpful staff.

Dear alainferracani, Thank you for taking the time to tell us about your experience at the Novotel Sevilla . I am glad that you appreciated the hospitality of our team, the breakfast service and the swimming pool. We hope your next visit will be as pleasant as the previous one. Best Regards Anabel Downey Quality Assistant- Novotel Sevilla

Good hotel at excellent location

TripAdvisor rating 5.0/5

rudie_11 Friends getaway - 12/11/2019 TripAdvisor review

Nice staff at modern hotel. New style check in - out . Breakfast very good with fresh fruit and juices and great choice of food. Next to shopping mall and bus to airport that costs only 4 Euro. Staff extremely helpful!

Thank you for taking the time to let us know about your experience at Novotel Sevilla. Your positive feedback is very much appreciated and we are glad you enjoyed your stay, especially our new welcome concept and the helpfulness of our team, and also our breakfast. We look forward to welcoming you back to Novotel. Florence In Charge of Quality Novotel Sevilla

Very nice hotel, good breakfast...

TripAdvisor rating 4.0/5

Lion S Family - 18/10/2019 TripAdvisor review

It’s a really nice hotel, modern, near metro and bus stations. The is really nice, helping and friendly. The breakfast is really nice and more than enough. For the price, it’s really worth it. If you like soccer, the stadium is on the back of the hotel.

Thank you for staying at Novotel Sevilla on your recent visit to Seville.We are very pleased to read that you had a nice stay and that you have enjoyed our breakfast, our location and the good valule for money. Thank you also for your mention to the hotel staff. We look forward to welcoming you back to Novotel. Sincerely, Florence In Charge of Quality Novotel Sevilla

Short Stay

TripAdvisor rating 5.0/5

fmc169 Couples - 08/10/2019 TripAdvisor review

Our second trip to Seville and once again we had an excellent stay at the Novotel . The location is excellent being a short walk to the metro & two stops from the cathedral, Alcazar & Play de Espana. Breakfast is also excellent

Thank you for choosing once again Novotel Sevilla during you stay in Seville. We very much appreciate your positive comments and we are glad that you enjoyed the quality of our breakfast and also our location. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous ones. Sincerely, Florence In Charge of Quality Novotel Sevilla

Stylish design

TripAdvisor rating 5.0/5

ayshhk Solo travel - 09/09/2019 TripAdvisor review

The design of the public area is stylish and attractive. There is a loft where you can stay there without any disturbance. The bar is not big but you can order most of the common drinks. On the night I have my welcome drink, there is a fantastic live singing performance. The staff members are energetic, active and helpful. They always wear smiles. When I wanted to post my postcards when I left Seville, the staff help me to post them the following day as it was a Sunday that I couldn't buy any stamps. The room was nice and clean and it was good that only basic amenities like shampoo and were provided. You need to ask the front desk if you want them. It is an environmentally way to save our Earth. Well done!

Many greetings from the Novotel Sevilla! Thank you so very much for your wonderful review of both our property, and our staff members. We try very hard to make our guests comfortable and to give them everything they might need while they are with us. Your kind words validate our efforts and they are extremely important to us. Thank you as well for highlighting our commitment to sustainable development, we believe that small gestures can go a long way and can contribute towards enhancing our planet and solving major global issues. Looking forward to welcome you again. Best regards, Florence S. In charge of Quality Novotel Sevilla

Nice hotel in walkiing distance from the city center.

TripAdvisor rating 5.0/5

M3632YXpeters Couples - 26/08/2019 TripAdvisor review

We stayed at Novotel Sevilla in the beginning of the summer vacation where the rest of the vacation was on the Algarve cost in Portugal. The hotel is situated app. 20 minutes walking from the city Center and have a staff supporting you with information about good restaurants and where to go for a view on the city. Furthermore the hotel has both fitness area and a rooftop swimmingpool both thing is of great value. The breakfast in the restaurant ensured a great start of the day.

Thank you for choosing the Novotel Sevilla during you stay in Seville. Your positive feedback is very much appreciated and we are glad you enjoyed your stay, especially the helpfulness of our Team, our breakfast and our wellness facilities. We hope we will have the chance to welcome you again. Sincerely, Florence S. In Charge of Quality Novotel Sevilla

Wonderful hotel

TripAdvisor rating 5.0/5

alvaro51 Couples - 26/07/2019 TripAdvisor review

A very nice hotel, with a wonderful team, all prepared and prepared to exceed the expectations of the guests. We had an upgrade of the room, which is very comfortable and clean. The reception team is very useful and quick.

Thank you so very much for your wonderful review of both our property, and our staff members. We try very hard to make our guests comfortable and to give them everything they might need while they are with us. Your kind words validate our efforts and they are extremely important to us. We look forward to welcoming you back to Novotel Sevilla. Best regards, Florence S. In Charge of Quality Novotel Sevilla

Excellent hotel in Seville

TripAdvisor rating 5.0/5

bottlewhc Family - 18/06/2019 TripAdvisor review

We booked a suite for family of 4 people during our stay in Seville in June 2019. We were upgraded to 2 adjoining family double rooms with no extra cost because our suite was under renovation. It was a pleasant surprise. We were extremely happy as we have more spaces and extra one toilet. The rooms were clean and the beds were comfortable . All the hotel receptionist staff especially Miss Nieve was very friendly and helpful. The breakfast spread was good. Although the hotel is one and half kilometre away from the main tourist attractions, it is conveniently located with lots is amnesties around. We decided to check out the normal timing. I was supprised that the hotel refunded me the late-check out fee without asking. It was a nice gesture that I would continue stay in Novotel hotel whenever I am overseas. Indeed our family just came from staying in novetel Barcelona city before arriving in Seville. Furthermore we going to stay in the same Novotel in Barcelona after leaving Seville before flying back to our home country.

Thank you for staying with us and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. On behalf of all the team, I would like to thank you for the great feedback on the room, the quality of breakfast and on the staff. Please be sure that I will share your kind words with them, and especially with Nieves :-) We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Sincerely, Florence S. In charge of Quality Novotel Sevilla

Worst Accor Experience

TripAdvisor rating 2.0/5

717peterjamesw Couples - 30/05/2019 TripAdvisor review

This hotel is not befitting Novotel status. The room - supposedly ‘executive’ - was shabby and outdated and the service was second class. There is no ‘meet and greet’ at the door and only a small sign on the lift to advise that Reception is on level 1 and no assistance with luggage. Raising concerns on check-out met with an aggressive response. Overall, it was the worst Accor experience we have ever had.

Thank you for sharing your experience. I am deeply sorry to read your disappointment about your stay at Novotel Sevilla. At Novotel, we strive to provide a superior service experience for every customer; therefore your opinion is very important to us. I am sincerely sorry knowing that some of your expectations were not met and that you were not attended by our reception staff with the customer level service that you deserve. Novotel is strongly focused on the Passion for Service and we daily take care and follow up about this important aspect. We do apologize for having failed you and I would like to inform you that your issue has already been discussed with our team. Rest assured that everything you reported will be reviewed in order to improve our service. We look forward to better meeting your expectations upon your next stay. Sincerely,

Sub-Standard of Novotel

TripAdvisor rating 1.0/5

iboy003 Business - 16/05/2019 TripAdvisor review

Check in process was poor, didn't even recognise the customers. Check out was relatively ok. The front desk didn't even understand the benefit of Accor Platinum member. The room is standard and amenities are limited; and water is not complimentary, you need to pay.

Thank you for taking the time to share your experience on Tripadvisor. We are deeply sorry to read your disappointment about your stay at Novotel Sevilla. With reference to your feedback, we would like to express our sincerest apologies if you have encountered some challenges that have affected your opinion in our services. All our team members at reception are aware about our LeClub Accorhotels loyalty program and benefits; please rest assured that everything you reported will be reviewed in order to improve our service. We hope you will try again our services in order to have the opportunity to revalue the experience. Sincerely, Florence S. In Charge of Quality Novotel Sevilla

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