Novotel Sevilla Hotel 4 stars

Customer review rating 4.4/5 6,757 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Sevilla
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+ 24 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Completely refurbished in 2018

  • 15 min. walk to historic center, 10 min. to AVE station, 50m to airport bus

  • Buffet breakfast assisted by security protocol

  • Hotel certified as ALLSAFE by SGS. Free medical teleassistance.

  • Swimming pool open from July to October

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Small pets are accepted at an additional cost. Max 2 per roomPaying
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
Leisure and activities
  • Seasonal swimming pool
  • Fitness centre
  • Babysitting on requestPaying
  • Golf course 18 holes (Nearby)Paying
  • Clay tennis court (Nearby)
  • Other sports activities
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
Information message

Hotel location

Novotel Sevilla

Avenida Eduardo Dato 71
Nº R.T.A. H/SE/00979
41005
seville
spain

Tel: +34954558200

Fax: (+34)95/4534233

Check-in from 12h00

Check out up to 12h00

  • By plane

    SAN PABLO AIRPORT At 8km / 4.97 miles

  • By train

    SANTA JUSTA At 0.8km / 0.5 miles

GPS :37.382727, -5.972032

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Superior room with double bed and sofa bed

Accessible room
  • Max. number of persons: 4
  • Area: From 27 / 291 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Superior Double bed room

Accessible room
  • Max. number of persons: 2
  • Area: From 27 / 291 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Superior room with two double beds

Accessible room
  • Max. number of persons: 3
  • Area: From 27 / 291 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Deluxe room with double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 27 / 291 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Executive room with double bed and sofa bed

Accessible room
  • Max. number of persons: 2
  • Area: From 27 / 291 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)
Rooms

Our restaurants and bars

GOURMET BAR

Type of cuisine: Regional

Located in the hotel lobby with an unrivaled atmosphere to relax and enjoy tapas and drinks. For safety, capacity is temporarily limited and the menu is subject to change. Sorry for the inconvenience.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

GOURMET BAR

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 75

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
Novotel Sevilla

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

6,757 reviews

tripadvisor

TripAdvisor Rating 4.0/5

434 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Horrible. One of the worst nights of my life.

Customer review rating 4.4/5

Eduardo M. Families - 26/07/2020 Confirmed reviews ALL

I know it was one of the hottest days of the year, but my stay was horrible. Air conditioning: although i put it at full speed we sweat all night long. My baby boy of 1 year old was crying and sweating. We change his cloths 2 times. Pillow: the pillow that you have at the hotel is a disgrace. I bearly slept a couple of hours but sweating all the time. I won’t go to this hotel again and it would be difficult to go to Novotel o Accor overall.

Dear Eduardo M. MARTINEZ, Thank you for taking the time to tell us about your experience at the Novotel Sevilla. I am sorry that your experience did not meet your expectations; because too hot in the room, please allow me to express my sincerest apologies. I've checked today, and the air-conditioning in your rooms is functioning properly. We could have change you into another room if we would know you were having that problem. Concerning the pillows all are new since our full renovation end 2018 under the Novotel standard, I'm sorry they weren't of your convenience. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marta Múgica General Manager

Modern and clean

Customer review rating 4.4/5

Gabriela U. Families - 24/07/2020 Confirmed reviews ALL

It was nice, the room modern and clean, the TV huge, very pleased with my staying.

Good location

Customer review rating 4.4/5

Daniil M. Families - 20/07/2020 Confirmed reviews ALL

Good location, very close to centre on Seville, only downside for 4 people only 2 towels were provided.

Well located and very friendly staff

Customer review rating 4.4/5

Helen T. Couples - 22/03/2020 Confirmed reviews ALL

In the middle of a crisis you did extremely well. We would like to come back for another stay at a later date.

Excellent stay

Customer review rating 4.4/5

Horacio G. Couples - 17/03/2020 Confirmed reviews ALL

Wonderful experience

Estancia agradable

Customer review rating 4.4/5

Catalina P. L. Solo - 14/03/2020 Confirmed reviews ALL

Placentera

Estimada Catalina, Gracias por haber elegido Novotel Sevilla para su estancia en nuestra ciudad y tomar el tiempo de compartir con nosotros su experiencia. Nos alegra que tuviera una estancia agradable y que haya valorado positivamente nuestros servicios. ¡Hasta pronto en Novotel! Florence Responsable Calidad Novotel Sevilla

City break

Customer review rating 4.4/5

Susan Couples - 14/03/2020 Confirmed reviews ALL

Excellent breakfast, room comfy but a bit clinical. Soundproofing not brilliant as we were on high floor but could still hear the noise outside. Needed to ask twice for bathrobe and slippers as we had an executive room but only one had been provided on arrival. Paper cups provided with tea and coffee are not ideal. Hotel was quite a distance from main attractions but overall we had a good stay.

Dear Susan, Thank you for taking the time to answer our survey following your stay at Novotel Sevilla. I am pleased to read that you had a good stay overall and that you have enjoyed the quality of breakfast and the comfort of your room. We deeply apologize for the noise that disturbed you during your stay. Although our windows try to block all exterior sounds with a modern and adjustable system of soundproof, sometimes it is very difficult not to have any exterior noise since the hotel is located in a busy main road of Sevilla. May we suggest that you can ask for an room located on the interior façade in your next reservation at the hotel. Please kindly note that all rooms are prepared according to brand standards and extra bathrobes and slippers are under request. We hope we will have the chance to welcome you again. Sincerely, Florence In Charge of Quality Novotel Sevilla

good

Customer review rating 4.4/5

Luis M. Business - 13/03/2020 Confirmed reviews ALL

good

Dear Luis M., Thank you for taking the time to answer our survey following your recent stay at Novotel Sevilla. It is always a pleasure to receive positive feedback and we are very pleased to read that your had a good stay and that you have enjoyed our services and facilities overall. Looking forward to welcome you again. Best regards, Florence In Charge of Quality Novotel Sevilla

Very good stay

Customer review rating 4.4/5

Katarzyna Couples - 12/03/2020 Confirmed reviews ALL

Very nice room,good location,helpful staff.

Dear Katarzyna, Thank you for taking the time to tell us about your experience at the Novotel Sevilla. It is always a pleasure to receive positive feedback and I am glad that you enjoyed your room, our location and also the helpfulness of our team. Our guests' satisfaction is for us the most important thing! We hope you will visit us again. Sincerely, Florence In Charge of Quality Novotel Sevilla

Great stay

Customer review rating 4.4/5

Anonymous Families - 11/03/2020 Confirmed reviews ALL

Hotel is in a good location near the city & near the airport hotel staff are friendly & helpful breakfast has a great choice & room is a good size & very comfortable

Greetings from Seville! Thank you for staying with us and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services, our location and the friendliness of our team. We hope you will visit us again. Sincerely, Sincerely, Florence Saje In Charge of Quality Novotel Sevilla

Well Located to Airport and City Centre

Customer review rating 4.4/5

Ej Couples - 10/03/2020 Confirmed reviews ALL

I have used Novotel in 6 countries in Europe. This was the best in terms of location from Airport, 20 mins bus ride and city centre main attraction, alcazar castle, 15 min walk. Facilities and breakfast (Continental and Spanish) was excellent. Room tidiness was exemplary. We got upgraded which was rather nice as it was first holiday as married couple.

Dear EJ, Thank you for staying at Novotel Sevilla on your recent visit to Seville. I appreciate the time you took to share your comments regarding your stay. It is always a pleasure to receive positive feedback and I do appreciate all the great comments about our location, breakfast andthe cleanliness of the room. We look forward to welcoming you back to Novotel Sevilla. Sincerely, Florence In Charge of Quality Novotel Sevilla

Good location with excellent public transport links.

Customer review rating 4.4/5

Gordon M. Couples - 10/03/2020 Confirmed reviews ALL

Our reason was to explore Seville and its attractions, staying at the Novotel made this easily achieved.

Dear Gordon, Thank you for taking the time to answer our survey following your stay at Novotel Sevilla. I am very pleased that you enjoyed your stay with us and you found the location to be easy access to all areas of Sevilla. The Novotel Sevilla team hopes to see you soon! Sincerely, Florence In Charge of Quality Novotel Sevilla

Very nice stay

Customer review rating 4.4/5

David K. Friends - 01/03/2020 Confirmed reviews ALL

Every aspect of this hotel was nice.

Dear David, Thank you for taking the time to let us know about your experience at Novotel Sevilla. Your positive feedback is very much appreciated and we are very pleased to read that you had a very nice stay and that you have enjoyed everything about our hotel. . We look forward to welcoming you back to Novotel. Sincerely, Florence In Charge of Quality Novotel Sevilla

Well located and good stay

Customer review rating 4.4/5

Sergio F. Families - 26/02/2020 Confirmed reviews ALL

The good: The location is perfect, the hotel was clean The bad: The breakfast had some missing some stuff, like there was no cold water and no scramble eggs. Need also some more great cakes. The reception also need more employees

Dear Sergio, Thank you for taking the time to tell us about your experience at the Novotel Sevilla. I am pleased to read that you had a good stay overall and that you have enjoyed our location. But I am sorry that your breakfast and welcome experience were not totally up to your expectations I would like to express my sincerest apologies if you have encountered some challenges that have affected your opinion in these service. Please rest assured that I have already transmitted your opinion to the concerned departments in order to improve our guests' experience and become better. Do not hesitate to share your experience with our team during your next stay, you are always welcome to tell us about any concerns so we can make your stay as comfortable as possible. We hope we will have another chance to welcome you. Sincerely, Florence In Charge of Quality Novotel Sevilla

Good stay

Customer review rating 4.4/5

John G. Couples - 26/02/2020 Confirmed reviews ALL

Very enjoyable

Dear John, Thank you for taking the time to answer our survey following your recent stay at Novotel Sevilla. It is always a pleasure to receive positive feedback and we are very pleased to read that your had a good stay and that you have enjoyed our facilities and services. We hope you will visit us again. Sincerely, Florence In Charge of Quality Novotel Sevilla

friendly staff

Customer review rating 4.4/5

Tommy R. Families - 24/02/2020 Confirmed reviews ALL

the room was perfect the breakfast choice was very good unfortunately we were not informed the relax area inc the computer area and tv room were to be out of use due to building works and this was annoying as we did not want to relax in the restaurant in the evening , we understood the pool was out of use , but thought we would be able to sit outdoors on the roof terrace

Customer review rating 4.4/5

Phil P. Families - 23/02/2020 Confirmed reviews ALL

Building work meant no where to sit and relax Parking charge expensive Nice welcome and friendly staff - excellent breakfast

Excellent.friendly staff

Customer review rating 4.4/5

Sheona M. Families - 21/02/2020 Confirmed reviews ALL

Perfect location. Good value for money . Lovely staff

Dear Sheona, Thank you for taking the time to answer our survey following your recent stay at Novotel Sevilla. It is always a pleasure to receive positive feedback and we are very pleased to read that your had an excellent stay and that you have enjoyed the good value for money, our location and the friendliness of our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florence In Charge of Quality Novotel Sevilla

Good stay. Nice clean hotel close to City Center

Customer review rating 4.4/5

Steve Families - 21/02/2020 Confirmed reviews ALL

Check-in was a breeze and we were in our room very quickly. If driving, pull immediately into the garage below the hotel and follow the signs to the special hotel parking section. The hotel parking is in the general mall parking garage. There was plenty of space and I never felt nervous about damage to my larger rental car. We had a room for 4. The kids slept on the pull-out sofa which they said was comfortable. The room was a little tight for 4 people, but we made it work. There were enough outlets to charge our devices. There was a mini fridge and the wifi speed was very good. The room was very clean as was the bathroom. We had plenty of hot water for our showers. It was warm during our visit and the climate control never really put out cold air. We had to open our windows and hear the street noise below to cool the room down. With the windows closed, you could not hear any noise outside. There is a Lidl grocery store a 5 minute walk from the hotel. The area around the hotel was safe and you need a hotel key card to get to the rooms, but there was a homeless guy sleeping on the couch between the entrance to the hotel at street level and the elevator. The hotel was a 25 minute walk to the Cathedral. Our plan was to use the city bus into town. The fare is 1.40Euro on the bus or 85c with a bus pass. Supposedly you can buy this bus pass at any Tobacco shop. No one near the hotel sold them and it was even very difficult to find it in town. It would be a nice service for its guests if the hotel sold the bus cards.

Dear Steve, Thank you for staying at Novotel Sevilla on your recent visit to Seville. I am glad to read that you had a good stay overall and that you have enjoyed the comfort and cleanliness of the room and also our location. I am sorry that your room experience was not totally up to your expectations and I would like to express my sincerest apologies if you have encountered some issue regarding the temperature in the room that have affected your opinion in this service. It does not indicate if you brought your concerns to our attention while you were here, but I am sorry we did not have the opportunity to address this situation while you were here--we always try to make things right. Regarding bus passes, we are not authorized to sell them directly but I will transmit your comment to our welcome team in order to improve the information we may have regarding this matter. We hope we will have the chance to welcome you again. Sincerely, Florence In Charge of Quality Novotel Sevilla

Good hotel

Customer review rating 4.4/5

Jan Solo - 09/02/2020 Confirmed reviews ALL

Very pleasant stay. Hotel well located for transport to and from airport. Metro line very convenient for Cathedral area but also reasonable walking distance. Location could not be better for Sevilla stadium.

Dear Jan, Thank you for taking the time to tell us about your experience at the Novotel Sevilla. It is always a pleasure to receive positive feedback. We are delighted to read you had a pleasant stay and you especially appreciated the ideal location of our hotel close to underground and bus stops to city center and main touristic areas. We hope to welcome you back soon. Sincerley, Florence In Charge of Quality Novotel Sevilla
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