Novotel Sevilla Hotel 4 stars

Customer review rating 4.4/5 6,616 reviews
Novotel Sevilla
See on a map
+ 24 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?

ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Completely refurbished in 2018

  • 15 min. walk to the historic center

  • 10 min. walk to AVE station and 50m to airport bus

  • 20 minutes by direct bus to the airport.

  • Restaurant Gourmet Bar

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Small pets are accepted at an additional cost. Max 2 per roomPaying
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
Leisure and activities
  • Seasonal swimming pool
  • Fitness centre
  • Babysitting on request
  • Golf course 18 holes (Nearby)
  • Clay tennis court (Nearby)
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Sevilla

Avenida Eduardo Dato 71
Nº R.T.A. H/SE/00979
41005
seville
spain

Tel: +34954558200

Fax: (+34)95/4534233

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    SAN PABLO AIRPORT At 8km / 4.97 miles

  • By train

    SANTA JUSTA At 0.8km / 0.5 miles

GPS :37.382727, -5.972032

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Accessible room

Superior room with double bed and sofa bed

  • Max. number of persons: 4
  • Area: From 27
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)
Accessible room

Superior Double bed room

  • Max. number of persons: 2
  • Area: From 27
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)
Accessible room

Superior room with two double beds

  • Max. number of persons: 3
  • Area: From 27
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)
Accessible room

Deluxe room with double bed

  • Max. number of persons: 2
  • Area: From 27
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)
Accessible room

Executive room with double bed and sofa bed

  • Max. number of persons: 2
  • Area: From 27
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)
Accessible room

Junior Suite

  • Max. number of persons: 2
  • Area: From 55
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Our restaurants and bars

GOURMET BAR

Type of cuisine: Regional

Located in the hotel lobby, in an unrivaled atmosphere to relax and enjoy both a balanced breakfast and a varied tapas menu or an extensive drink menu to share with friends or family.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

GOURMET BAR

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 75

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
Novotel Sevilla

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

6,616 reviews

tripadvisor

TripAdvisor Rating 4.0/5

412 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Good hotel

Customer review rating 4.4/5

Jan Solo - 09/02/2020 Confirmed reviews ALL

Very pleasant stay. Hotel well located for transport to and from airport. Metro line very convenient for Cathedral area but also reasonable walking distance. Location could not be better for Sevilla stadium.

Dear Jan, Thank you for taking the time to tell us about your experience at the Novotel Sevilla. It is always a pleasure to receive positive feedback. We are delighted to read you had a pleasant stay and you especially appreciated the ideal location of our hotel close to underground and bus stops to city center and main touristic areas. We hope to welcome you back soon. Sincerley, Florence In Charge of Quality Novotel Sevilla

Gut gelegenes, modernes Design Hotel mit allen Services

Customer review rating 4.4/5

Yves Solo - 06/02/2020 Confirmed reviews ALL

Friendly and efficient service by staff; very nice room recently renovated with nice modern design; nice bath room; good beds; good breakfast and nice gym and restaurant

Good Reception/Departure process, good sized rooms and facilities, hotel well located.

Customer review rating 4.4/5

Rudy Friends - 04/02/2020 Confirmed reviews ALL

Quite pleasant, quiet and comfortable. Very helpful staff.

Dear Rudy, Thank you for taking the time to tell us about your experience at the Novotel Sevilla. Your positive feedback is very much appreciated and we are glad you enjoyed your stay, especially the size of your room and also our location and the helpfulness of our team. I will share your kind words with them. Thank you also for pointing out the areas for improvement regarding breakfast and wifi as we daily take care about the quality of service and our products and follow up about these important aspects. We hope you will visit us again. Sincerely, Florence In Charge of Quality Novotel Sevilla

Overall very pleasant and friendly staff.

Customer review rating 4.4/5

Albert Couples - 20/01/2020 Confirmed reviews ALL

Staff is very friendly and helpful. Room was clean. We had to ask for an extra pair of slippers and bathrobe as there was only one in the room when we arrived. Free mini fridge had beer and coke and water only.

Dear Albert, Thank you for taking the time to answer our survey following your stay at Novotel Sevilla. I am glad that you had a pleasant stay overall and that you appreciated the friendliness of our team. Please kindly note that our rooms are prepared according to our brand standards and I am sorry that some services were not up to your expectations. Once again, thank you for your comments that help us to continuously improve the quality of our services. We look forward to better meeting your expectations upon your next stay. Sincerely, Florence In Charge of Quality Novotel Sevilla

Lovely hotel

Customer review rating 4.4/5

Kelvin Families - 20/01/2020 Confirmed reviews ALL

Loved the hotel comfortable rooms and good breakfast. Love the relaxed check in style and the bar/chill out area.

Dear Kelvin, Thank you for staying at Novotel Sevilla on your recent visit to Seville and for answering our survey. It is always a pleasure to receive positive feedback and we are happy to know that you had a comfortable stay and that you appreciated the quality of breakfast and also our new welcome concept. We hope you will visit us again. Sincerely, Florence In Charge of Quality Novotel Sevilla

Very pleasant stay

Customer review rating 4.4/5

Paul Friends - 15/01/2020 Confirmed reviews ALL

Hassle free, very comfortable.

Dear Paul, Thank you for staying at Novotel Sevilla on your recent visit to Seville and for answering our survey. It is always a pleasure to receive positive feedback and we are happy to know that you had a pleasant stay and that you appreciated the comfort of our facilities. We hope you will visit us again. Sincerely, Florence In Charge of Quality Novotel Sevilla

Great stay and helpful staff.

Customer review rating 4.4/5

Anonymous Solo - 13/01/2020 Confirmed reviews ALL

The staff was amazing! Would personally like to thank the gentleman who checked me in (unfortunately don't recall his name) who gave me very helpful hints on seeing the city, finding the subway, bus to the train station, etc.

Greetings from Seville, Thank you for staying at Novotel Sevilla on your recent visit to Seville. I appreciate the time you took to share your comments regarding your stay. I am very happy to hear you enjoyed the attentive service provided by our staff, and especially Angel who attended you! Please be sure that I have already shared your kind words with him. Reviews such as yours, prompt us to try even harder to make our guests’ experience outstanding. We look forward to welcoming you again soon. Sincerely, Florence In Charge of Quality Novotel Sevilla

The french touch

Customer review rating 4.4/5

Philippe F. Couples - 10/01/2020 Confirmed reviews ALL

Very warm and welcoming without being ostentatious but efficient,a very comfortable hotel.

Dear Philippe, Thank you for taking the time to answer our survey following your recent stay at Novotel Sevilla. It is always a pleasure to receive positive feedback and we are very pleased to read that your had a comfortable stay and that you have enjoyed the hospitality and efficiency of our welcome team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florence In Charge of Quality Novotel Sevilla

My expectations were met

Customer review rating 4.4/5

Anonymous Couples - 08/01/2020 Confirmed reviews ALL

Everything worked as anticipated from arrival to departure. The reception staff were very friendly and extremely helpful. The only downside was that the hot breakfast food was only slightly warm !

Staff can be more customer service oriented.

Customer review rating 4.4/5

Andres Solo - 08/01/2020 Confirmed reviews ALL

The staff was not very welcoming in the reception, they just saw me with the bags and did nothing I had to go to them and tell them I had a reservation. Ive stayed in many different hotels and I always ger at least one bottle of water in the room... here NONE.

Good but lacked that personal touch

Customer review rating 4.4/5

W. Families - 07/01/2020 Confirmed reviews ALL

Check-in, room facilities and the gym (all areas we used were good). Although the bathroom shower door had a gap that caused it to soak the floor on a number of occasions. I did report this to reception. The main disappointment is that we came to Seville for our daughter's 15th birthday. I noted this on my original booking and again to the receptionist the day after we checked in as I had expected a card or some chocolates etc in the room on the first day. When nothing came I spoke to staff the next day. I showed her the booking comment and also my daughter's passport. She said she was aware and they had organised a surprise. We checked out on the third day and nothing was done for my daughter. I advised the check out staff of my disappointment. She said she knew nothing about it and put it down to the fact that the football was on and they were too busy. Try explaining that to a disappointed teenager. We have travelled all over the world for our birthdays and have never been overlooked in this way - from a bouquet for flowers in Oman to chocolates and a room upgrade in Dubai. We feel so let down.

Vishal M.

Customer review rating 4.4/5

Anonymous Families - 06/01/2020 Confirmed reviews ALL

Room was clean and staff friendly. Location was also good.

just good

Customer review rating 4.4/5

Anonymous Families - 06/01/2020 Confirmed reviews ALL

Very good service both in reception, restaurant and room cleaning

Terrible welcome from Anabelle

Customer review rating 4.4/5

Anonymous Families - 03/01/2020 Confirmed reviews ALL

Terrible cold welcome from a disinterested, rude employee! The rest was fine!

Excellent hotel

Customer review rating 4.4/5

John S. Couples - 02/01/2020 Confirmed reviews ALL

Stayed during New year, and everything was perfect. The room was excellent, and the hotel was within walking distance to the city centre. Very quiet and relaxed place.

Excellent room and breakfast a little distant from town centre

Customer review rating 4.4/5

John K. Families - 31/12/2019 Confirmed reviews ALL

Did everything asked Amongst our best Novotel experiences

Dear John, Thank you for taking the time to let us know about your experience at Novotel Sevilla. It is always a pleasure to receive positive feedback and we are glad that you appreciated your room and the quality of our breakfast. We look forward to welcoming you back to Novotel. Sincerely, Florence In Charge of Quality Novotel Sevilla

Very nice hotel, amazing design, generous breakfast, big rooms

Customer review rating 4.4/5

Francis Friends - 30/12/2019 Confirmed reviews ALL

Excellent stay... BUT ... But, since my online reservation , during which i tried to use my 2000 points and had a connexion problem then had to refresh my page in order to access the payment , and since i had a double reservation (due to refreshing the page) i lost accidentally my 2000 points for a reservation i did not cancel voluntarily, and. Since, i sent an email to the hoten and got a confirmation (from Angel) that i will get my points back on September 13th 2019... I AM STILL WAITING! I hope it will work ... to keep our loyalty to AccorHotels Happy New Year

Dear Francis, Thank you for choosing the Novotel Sevilla during you stay in Seville. I am happy to know that you had an excellent stay and that you appreciated your room, the quality of breakfast and the design of our facilities. Besides, I have asked my colleague in charge of ALL loyalty program in the hotel to check this issue you mentioned and get back to you as soon as possible. We wish you a very Happy New Year and we look forward to welcoming you back to Novotel. Sincerely, Florence Saje In Charge of Quality Novotel Sevilla
Customer review rating 4.4/5

Anonymous Families - 29/12/2019 Confirmed reviews ALL

as i expected staff are very friendly clean room i will come back

Greetings from Seville, Thank you for staying at Novotel Sevilla on your recent visit to Seville. It is always a pleasure to receive positive feedback and I am glad that you enjoyed your stay. Thank you also for your mention about the friendliness and the quality of service of our Team. Your kind words validate our efforts and they are extremely important to us. We wish you a very Happy New Year and we hope you will visit us again. Sincerely, Florence In Charge of Quality Novotel Sevilla
Customer review rating 4.4/5

Carlos Couples - 28/12/2019 Confirmed reviews ALL

Satisfactoria

Estimado Carlos, Muchas gracias por haberse alojado en Novotel Sevilla y por contestar nuestra encuesta. Es un placer comprobar que haya disfrutado de una agradable estancia con nosotros y que nos otorgue la puntuación máxima ¡La satisfacción de nuestros clientes es nuestra mejor recompensa! Una vez más muchas gracias y ¡Todo el equipo de Novotel Sevilla le desea un Feliz Año Nuevo! Atentamente, Florence Responsable Calidad Novotel Sevilla

Excellent Customer Service

Customer review rating 4.4/5

Alan D. Solo - 27/12/2019 Confirmed reviews ALL

Could not fault the efforts of the team in inclement weather conditions

Dear Alan, Thank you for staying at Novotel Sevilla on your recent visit to Seville. I am glad that you had a good stay and you appreciated the quality of service of our team. We hope you will visit us again in order to enjoy sunny Seville. Sincerely, Florence In Charge of Quality Novotel Sevilla
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in seville