Novotel Sydney Darling Square 4.5 stars

Customer review rating (ALL Rating) 4.4/5 2,969 reviews

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Novotel Sydney Darling Square - Image 1
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17 Little Pier Street, 2000 DARLING HARBOUR, Australia

Description

Hotel extras

  • 24-hour reception, and free Wi-Fi.

  • Wide choice of beverages and à la carte dining available.

  • Overlooking the Chinese Gardens of Friendship-enjoy views of nature in the heart of the city.

  • Temperature controlled Indoor Pool & Gymnasium.

  • Close to ICC Sydney and public transportation.

Our accommodation(s)

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Hotel location

Novotel Sydney Darling Square

17 Little Pier Street
2000 DARLING HARBOUR
Australia

GPS:-33.87747, 151.202709

Telephone
Fax +61 2 8217 4085

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

PUMPHOUSE RESTAURANT & BAR

Located at the heart of Darling Square, Pumphouse Bar & Restaurant now serves and produces a range of different craft and premium brews, and sells bespoke wines to add a little theatre to the Pumphouse experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,969 reviews

TripAdvisor Rating  4.0/5  502 reviews

Certificate of excellence 2023

GREAT LOCATION

Customer review rating 4.5/5

Carl Z. Solo - Confirmed reviews ALL

BEDS COMFORTABLE ROOMS NICE AND QUITE GREAT LOACTION

Dear Carl Z., I very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew H, General Manager.

Great location

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Really nice motel, great location and friendly staff

Dear Lachlan Bpyd, I very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew H, General Manager.

good stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

very nice room and view. good facilities bed comfortable.

Dear Lisa O., I very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew H, General Manager.

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Difficulty checking in, Limited facilitate, conditioner, mini bar, water etc. Bathroom ceiling very low, Other members in our group didn’t receive the drink vouchers for re using their towels, Staff didn’t want to make coffees in the morning. Was in a good location

Dear Jacqueline S., Thank you for taking the time to tell us about your experience at the Novotel Sydney Darling Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have taken on board your feedback in both regards to breakfast and your arrival experience. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I appreciate your sharing your concerns, and hope that you will give us the opportunity to better serve you in the near future. Regards, Andrew H, General Manager.

Great Location

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

Had a few issues with rooms with a group booking. Have emailed you via our travel agent

Dear Kerry Hancock, Thank you for taking the time to tell us about your experience at the Novotel Sydney Darling Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies and we will wait to hear more from your Travel Agent. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I appreciate your sharing your concerns. Regards, Andrew H, General Manager.

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Other web-users rate our hotel

  • 1,677 reviews 9.5/10 Location
  • 1,725 reviews 7.5/10 Room
  • 1,714 reviews 8.3/10 Service
  • 40 reviews 7.1/10 WiFi
  • 739 reviews 7.7/10 Cleanliness
  • 478 reviews 6.8/10 Breakfast
  • 341 reviews 8.9/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.