Novotel Shanghai Atlantis 4 stars
Customer review rating (ALL Rating) 4.4/5 686 reviews
ALLSAFE approved hotel
Panoramic view of Lujiazui and the Huangpu River
Free high-speed WIFI & Car Park
Heated indoor swimming pool, whirlpool bath and GYM
50th floor Revolving Restaurant / 4th floor Chinese Restaurant
7 mins to metro, 15 mins to pop tourist attractions, 20 mins to New Int'l Exhibition Center
728 Pu Dong Avenue
200120 SHANGHAI
China
HOTEL BUS:
Century Avenue: 4 Pudong Avenue St
PUDONG INTERNAL APT At 40km / 24.86 miles - Shuttle paying
SHANGHAI HONG INT'L AIRPORT At 35.4km / 22 miles
SHANGHAI RAILWAY STATION At 6km / 3.73 miles
GPS:31.240375, 121.52448
Check-in from - Check out up to
The Square offers International flavor and Brazilian BBQ with show kitchen concept. Authentic Brazilian Barbecue is specially prepared and grilled to perfection by our expert chef! A la carte healthy menu and a wide range of drinks are also available.
Located on the 50th floor with panoramic view of Shanghai, the revolving restaurant is an ideal place for you to enjoy sumptuous international buffet with live band performance. Redeem birthday cake for your birthday party.
Chinese cuisine restaurant offers Cantonese cuisine, Shanghai and Sichuan dishes. A typical Chinese dining room or a private room are for your choice. A la carte menu and set menu are both available.
Le Gourmet Deli Shop offers imported bakery from Bridor, healthy salads, fresh brewed coffee, delicious pastries and sandwiches, Chef's Recommendation Set for breakfast, lunch and dinner.
Le Rendez Vous Lobby Lounge offers sleek and comfortable lobby-side seating for light refreshments, cocktails, freshly-squeezed fruit juices, high-quality teas, and coffee throughout the day.
The contemporary Premier Lounge is a relaxing heaven overlooking the hectic financial Lujiazui district.
Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.
Accessible room
Customer review rating 2.0/5
Terry Couples - Confirmed reviews ALL
generally good, but the air conditioning isn’t work. The room was so hot at night.
Dear Yu D., Thank you for taking the time to tell us about your experience at the Novotel Shanghai Atlantis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Customer review rating 4.5/5
Jing L. Couples - Confirmed reviews ALL
Very nice view of city skyscrapers. Sadly lounge not open, and very limited choice for happy hour.
Dear Jing L., We very much appreciate your comments regarding your stay at the Novotel Shanghai Atlantis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 5.0/5
S Solo - Confirmed reviews ALL
Nice service
Dear Sally S., We very much appreciate your comments regarding your stay at the Novotel Shanghai Atlantis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 5.0/5
L. P. Business - Confirmed reviews ALL
The location, service, view of this hotel is impeccable. It's the No.1 cost-effective hotel I have ever stayed with.
Dear Mr. L., May I begin by thanking you for your feedback and your stay with us. We are happy that in general you were satisfied with your stay in our hotel in particular with the service of our Housekeeping associates. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have taken note that you had not rated the Speed of Wifi Connection so high. We have checked the equipment in the hotel and do not find any defect. For your next visit, if you encounter any internet problem, please contact us directly, so that we can look into the cause and to fix it. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience and we sincerely look forward to your next visit to Novotel Shanghai Atlantis. Sincerely, Kathy Zhu Guest Experience Manager
Customer review rating 3.5/5
Lynn Business - Confirmed reviews ALL
If there is a renovation taking place on floors below where the rooms are located, these rooms should not be allocated to guests. The room I had initially was noisy, renovation was taking place even on a Sunday. The hotel should know better.
Dear Lynn, Thank you for taking the time to complete our guest satisfaction survey for your recent stay at Novotel Shanghai Atlantis. I am sorry to hear that we have not assigned a quiet room at beginning of your stay and there is no luggage assistance when changing the room. Please accept my sincerest apologies. Kindly be assured that we have already discussed these matters with the head of departments concerned and actions will be taken immediately to improve the service initiative and service manner via phone. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We thank you for sharing your experience with us, and we sincerely look forward to your next visit to Novotel Shanghai Atlantis. Sincerely, Kathy Zhu Guest Experience Manager
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