Novotel Shanghai Atlantis 4 stars

Customer review rating (ALL Rating) 4.2/5 505 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Panoramic view of Lujiazui and the Huangpu River

  • Free high-speed WIFI & Car Park

  • Heated indoor swimming pool, whirlpool bath and GYM

  • 50th floor Revolving Restaurant / 4th floor Chinese Restaurant

  • 7 mins to metro, 15 mins to pop tourist attractions, 20 mins to New Int'l Exhibition Center

Our accommodation(s)

Hotel location

Novotel Shanghai Atlantis

728 Pu Dong Avenue
200120 SHANGHAI
China

GPS:31.240375, 121.52448

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Art 50 Revolving Restaurant

Located on the 50th floor with panoramic view of Shanghai, the revolving restaurant is an ideal place for you to enjoy sumptuous international buffet with live band performance. Redeem birthday cake for your birthday party.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  505 reviews

TripAdvisor Rating  4.5/5  1,530 reviews

Internet Majoe Issue

Customer review rating 3.5/5

Bennet L. Couples - Confirmed reviews ALL

For the 3 nights stay, I was log out of the WIFI 70% of the time and has to rely on my own data. Even when I am logged on to the hotel network, 50% of the time is crawling speed. As a 4 star hotel, I certainly do not expect the WiFi to be at such service level. In addition, the room is a little dated and it comes with an odour that the room is not use frequently.

Good stay

Customer review rating 3.5/5

Wei C. L. Solo - Confirmed reviews ALL

I wanted to share a brief but heartwarming experience I had at your hotel, thanks to your exceptional staff member, Shelly. She went above and beyond her duties by loaning me her personal iPhone charger when I was in need. It's this kind of thoughtful gesture that makes me appreciate the outstanding customer service at your establishment. Her genuine and friendly demeanor created a welcoming atmosphere that added a personal touch to my visit. It's clear that Shelly takes pride in her role and genuinely cares about the well-being of her guests. In an industry where exceptional customer service can make all the difference. I believe she deserves recognition for her outstanding efforts. The only factor leading to my 8/10 rating was that during my second visit, the room I was allocated seemed dusty and in need of better maintenance. If I remember correctly, the room is 4419.

Very good

Customer review rating 5.0/5

Riki Families - Confirmed reviews ALL

Location wise, a short walk from People's Avenue station. The surroundings seems to be residential so pretty quiet at night. Room was very good, we got the corner room overlooking the river and the night view is spectacular. The only drawback was the smell of cigarette but I found this to be the norm in China hotel. Buffet breakfast was served on the top of the hotel at lv. 50, it's a combination of western and Chinese dishes. It was good. Staff is very friendly and accommodating. They let us check out past the usual checkout time as we were late due to hospital delay. This will be my hotel of choice when I am at Shanghai.

Tired rooms

Customer review rating 2.5/5

Vn Families - Confirmed reviews ALL

room is old

Good View of Pudong

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Good View of Pudong, only one restaurant. No Bar. No dedicated executive lounge. Old hotel but good new toilet.

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Other web-users rate our hotel

  • 686 reviews 9.1/10 Location
  • 1,258 reviews 8/10 Room
  • 947 reviews 8.5/10 Service
  • 21 reviews 3.1/10 WiFi
  • 509 reviews 4.6/10 Amenities
  • 434 reviews 8.4/10 Breakfast
  • 306 reviews 5.5/10 Comfort
  • 296 reviews 6.8/10 Cleanliness

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