Grand Mercure Shanghai Century Park 5 stars

Customer review rating (ALL Rating) 4.5/5 194 reviews

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Description

Hotel extras

  • Near the subway

  • adjacent to the New International Expo Center

  • Thumb Plaza nearby

  • Fitness & Outdoor pool

  • Multi-function meeting rooms

Our accommodation(s)

Book this hotel
Room 1

33 SQM Room, Free WIFI, 55-inch TV, Mini Bar, Shower, non-smoking rooms

  • Views:

    City View

Max. number of persons
3
Area
From 33 m² / 355 sq ft

Bedding

Single bed(s) x2

  • 3 pers. max
  • 33 m² / 355 sq ft
  • Bedding 2 x Single bed(s)
  • Views: City View

40 SQM Room, Free WIFI, 55-inch TV, Mini Bar, Shower and Bathtub, 1 Extra Bed Possible, non-smoking rooms

  • Views:

    City View

Max. number of persons
3
Area
From 40 m² / 430 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

33-40 SQM Room, Free WIFI, 55-inch TV, Mini Bar, Shower and Bathtub, 1 Extra Bed Possible, non-smoking rooms

  • Views:

    City View

Max. number of persons
3
Area
From 36 m² / 387 sq ft

Bedding

King size bed(s) x1

33-40 SQM Room, Free WIFI, 55-inch TV, Mini Bar, Shower and Bathtub, 1 Extra Bed Possible, non-smoking rooms

  • Views:

    City View

Max. number of persons
3
Area
From 36 m² / 387 sq ft

Bedding

Single bed(s) x2

48 SQM Room, Free WIFI, 55-inch TV, Mini Bar, Shower and Bathtub, 1 Extra Bed Possible, non-smoking rooms

  • Views:

    City View

Max. number of persons
3
Area
From 48 m² / 516 sq ft

Bedding

Single bed(s) x2

54 SQM Room, Free WIFI, 55-inch TV, Sitting area, Mini Bar, Shower and Bathtub, 1 Extra Bed Possible, non-smoking rooms

  • Views:

    City View

Max. number of persons
3
Area
From 54 m² / 581 sq ft

Bedding

King size bed(s) x1

Bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Hotel location

Grand Mercure Shanghai Century Park

1199 Yingchun Road, Pudong New District
200135 SHANGHAI
China

GPS:31.22639, 121.560486

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 326 rooms
  • 2 rooms for people with reduced mobility
  • 33 connecting rooms
  • 326 non-smoking rooms
  • 20 floors

Languages spoken at the hotel

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundromat

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Catering

2 Restaurants

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

7 Meeting rooms

Well-being

POOL

  • Outside
  • On site

FITNESS CENTER

  • On site
  • On site
  • Indoor parking
  • Private

Yar Chi Ting Chinese Restaurant Serve Huaiyang Classic Dish with Shanghai Style, Sichuan Style and Traditional Cantonese Cuisine.2 private rooms an ideal choice for business dinner and entertainment.

CLUB LOUNGE

The Club Lounge on the third floor features panoramic overlooking of Shanghai Bund Trio. It offers an afternoon tea and happy hour, plus a dedicated VIP meeting room for privacy and personalized service.

Outdoor swimming pool, open in summer.

24-hour fitness center with modern equipment.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  194 reviews

Customer review rating 2.5/5

Gyula N. Business - Confirmed reviews ALL

Dear Valued Member, Warmest greetings, We firstly would like to thank you for staying with us and for sharing your thoughts regarding this stay. We are sorry to hear that you didn't find our rooms up to your expectations and that our team didn't provide you with the welcome drink voucher you are entitled to. On a positive note, we are glad to see that you found our staff welcoming. We hope to see you again in the near future and wish you a wonderful day, Best regards.

Customer review rating 5.0/5

Yin S. L. L. Business - Confirmed reviews ALL

Dear Valued Member, Warmest greetings from Grand Mercure Shanghai Century Park. We are delighted to see that you enjoyed your stay with us and that our colleague was able to assist you throughout your stay. We wish you a wonderful day and hope to see you again soon. Best regards.

Customer review rating 4.5/5

Karn K. Families - Confirmed reviews ALL

Dear Valued Member, Warmest greetings, Firstly, we would like to thank you for your review. It was a pleasure to welcome you and your family at Grand Mercure Shanghai Century Park. We are also glad that you enjoyed our location, service and prices as it is important to us that our Guests feel welcomed. We wish you a wonderful day and hope to see you, and your family again soon. Best regards.

Customer review rating 4.5/5

Benjamin L. C. Business - Confirmed reviews ALL

Dear Valued Member, Warmest greetings from Grand Mercure Shanghai Century Park. First of all, we would like to thank you for staying with us and for taking the time to share your constructive review. We are glad that for most part you enjoyed staying with us and we will indeed strenghten our trainings so our members can be fully welcomed as they should be. We wish you a lovely day. Best regards.

Customer review rating 4.5/5

Mauricio M. Business - Confirmed reviews ALL

Dear Valued Guest, Warmest greetings from Grand Mercure Shanghai Century Park. First of all, we would like to thank you for staying with us and for taking the time to review your recent experience. It is a pleasure to see that you enjoyed your our Service, Breakfast and Room. It is indeed true that our Self Laundry room brings a little extra to our Guests. Wishing you a wonderful day and looking forward to seeing you soon. Best regards.

Dear Valued Member, Warmest greetings, We firstly would like to thank you for staying with us and for sharing your thoughts regarding this stay. We are sorry to hear that you didn't find our rooms up to your expectations and that our team didn't provide you with the welcome drink voucher you are entitled to. On a positive note, we are glad to see that you found our staff welcoming. We hope to see you again in the near future and wish you a wonderful day, Best regards.

Customer review rating 5.0/5

Yin S. L. L. Business - Confirmed reviews ALL

Great

Dear Valued Member, Warmest greetings from Grand Mercure Shanghai Century Park. We are delighted to see that you enjoyed your stay with us and that our colleague was able to assist you throughout your stay. We wish you a wonderful day and hope to see you again soon. Best regards.

Customer review rating 4.5/5

Karn K. Families - Confirmed reviews ALL

Good service. Good location with plaza nearby.

Dear Valued Member, Warmest greetings, Firstly, we would like to thank you for your review. It was a pleasure to welcome you and your family at Grand Mercure Shanghai Century Park. We are also glad that you enjoyed our location, service and prices as it is important to us that our Guests feel welcomed. We wish you a wonderful day and hope to see you, and your family again soon. Best regards.

Customer review rating 4.5/5

Benjamin L. C. Business - Confirmed reviews ALL

The service was excellent, the place is clean, the check in and check out is courteous. The shipping assistant was awesome! But the platinum member experience can be better because the staff seems to not know what benefits they have, have to be reminded multiple times. I don't know about the benefits I will doubt why I got my status in the first place.

Dear Valued Member, Warmest greetings from Grand Mercure Shanghai Century Park. First of all, we would like to thank you for staying with us and for taking the time to share your constructive review. We are glad that for most part you enjoyed staying with us and we will indeed strenghten our trainings so our members can be fully welcomed as they should be. We wish you a lovely day. Best regards.

Customer review rating 4.5/5

Mauricio M. Business - Confirmed reviews ALL

Personal was kind all the times. Breakfast was good. Room very good space and clean. Free loundry service was very good too.

Dear Valued Guest, Warmest greetings from Grand Mercure Shanghai Century Park. First of all, we would like to thank you for staying with us and for taking the time to review your recent experience. It is a pleasure to see that you enjoyed your our Service, Breakfast and Room. It is indeed true that our Self Laundry room brings a little extra to our Guests. Wishing you a wonderful day and looking forward to seeing you soon. Best regards.

Customer review rating 5.0/5

Andrew D. Families - Confirmed reviews ALL

Great breakfast, WiFi a little slow, rooms great

Dear Valued Member, Warmest greetings from Grand Mercure Shanghai Century Park. We are delighted to see that you enjoyed our rooms and breakfast and have taken good note of your experience with the wifi. We will definitely look into it. We wish you a wonderful day and hope to see you again soon. Best regards.

Customer review rating 1.0/5

Trung T. A. T. Couples - Confirmed reviews ALL

Facilities were very run down and poorly maintained. Breakfast buffet was low quality. Only good aspect was the complimentary laundry room that was included and staff were nice.

Dear valued Member, Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize that your experience fell short of your expectations and our usual standards of service. We take your feedback very seriously, and have shared your comments with our Engineering and F&B Teams to address the issues you raised. On a positive note, we are glad to hear that you found our staff to be nice. We hope to have the opportunity to welcome you back in the future and provide you with a much improved experience. Best regards.

Customer review rating 5.0/5

Gary R. S. Families - Confirmed reviews ALL

Whenever I come to Shanghai I always choose to stay at this hotel. It’s a great location and close to century park. The hotel staff are ultra accommodating, the rooms are clean and spacious. The Breakfast buffet is good too.

Dear Valued Guest, Warm greetings. Firstly, we would like to thank you for taking the time to review your stay with us and for staying with us of course. It is a great pleasure to see that you enjoyed your time with us. We will keep doing our everything to make your next stay as delightful as ever. Wishing you a wonderful day and looking forward to seeing you again soon. Best regards.

Customer review rating 4.5/5

Naret P. Couples - Confirmed reviews ALL

Great location, close to the Metro, and has a high-end feel fitting for a 5-star level.

Dear Valued Member, Warmest regards from Grand Mercure Shanghai Century Park. It was a pleasure to welcome you and we are delighted that you enjoyed our location and your time with us. We look forward to your next stay. Best regards.

Customer review rating 4.5/5

Chee H. P. Business - Confirmed reviews ALL

The room was very nice and well maintained, the breakfast was good except the pillows was too soft

Dear Valued Member, Thank you so much for your kind feedback! We're delighted to hear that you enjoyed the room and found it well maintained, and that the breakfast met your expectations. We're sorry to hear that the pillows felt too soft for your comfort. We offer a variety of pillow options so don't hesitate to contact us directly during your stay so we can arrange a suitable option for you. We hope to welcome you back again soon!

Customer review rating 4.5/5

Emmanuel A. Business - Confirmed reviews ALL

nice location near Century park. Nice staff and nice welcoming.

Dear Valued Member, Warmest greetings from Grand Mercure Shanghai Century Park. First of all, we would like to thank you for your stay with us and for sharing your experience. We are delighted to see that you enjoyed your time with us and hope to see you again very soon. Wonderful day to you. Best regards.

Customer review rating 2.5/5

Oren N. Business - Confirmed reviews ALL

Nice hotel overall. Breakfast is okay. There was a slightly unpleasant smell in the room, probably from the old carpet, which smelled a bit musty and moldy.

Dear Valued Member, Warmest greetings from Grand Mercure Shanghai Century Park. We would like to thank you for taking the time to review your stay with us. Your detailed impressions and notes have been shared with our Team. We will do our best in order to improve and make your future stay more pleasant. Looking forward to your next visit. Best regards.

Customer review rating 4.5/5

Ian T. B. Business - Confirmed reviews ALL

The staff are friendly and efficient. Front desk staff especially friendly and helpful.

Dear Valued Guest, Warmest regards from Grand Mercure Shanghai Century Park, We would like to thank you for taking the time to review your experience with us and we are delighted to hear that you enjoyed our service. We wish you a wonderful day and hope to see you again soon. Best regards.

Customer review rating 4.0/5

Nick S. Friends - Confirmed reviews ALL

Friendly staff

Dear Valued Member, Warmest regards from Grand Mercure Shanghai Century Park. First of all, we would like to thank you for taking the time to review your experience with us. We are glad to see that you appreciated your time with us and that you found our staff friendly. We are truly looking forward to welcoming you again soon. Wonderful day to you. Best regards.

Customer review rating 4.5/5

Paradee T. Business - Confirmed reviews ALL

Great location. It is very close to the exhibition center and near shopping malls with plenty of great dining options. The staff were wonderful and spoke good English. The room was very clean, and the bed was super comfortable. I would definitely stay here again

Dear Valued Guest, Warmest regards from Grand Mercure Shanghai Century Park. First of all, we would like to thank you for taking the time to review your stay with us. We are glad to see that you enjoyed our location, room cleanliness and the comfort of our beds. We are truly looking forward to welcoming you again soon. Wonderful day to you. Best regards.

Customer review rating 4.0/5

Vincent L. Solo - Confirmed reviews ALL

Some of the facilities are a bit dated, but the staff service is top notch

Dear Valued Guest, Warmest greetings from Grand Mercure Shanghai Century Park. We would like to thank you for taking the time to review your experience with you and appreciate your feedback. We are glad to see that you enjoyed our service quality ! We hope to see you again soon and wish you a wonderful day. Best regards.

Customer review rating 5.0/5

Jun H. G. Business - Confirmed reviews ALL

Very clean and comfortable

Dear Valued Guest, Warmest regards from Grand Mercure Shanghai Century Park. We would like to thank your for your stay with us and for giving us such a good review. We are truly looking forward to welcoming you again soon. Best regards.

Customer review rating 4.5/5

Chi C. T. Couples - Confirmed reviews ALL

Clean room, and facilities, supportive staff, nice gym and pool

Dear Valued Guest, Warmest regards from Grand Mercure Shanghai Century Park. First of all, we would like to thank you for taking the time to review your experience with us. We are delighted to hear that you were satisfied with your stay. We are looking forward to welcoming you again soon. Best regards.

Customer review rating 5.0/5

Juergen H. M. Solo - Confirmed reviews ALL

I had a wonderful but way too short stay at your hotel because you had no further availability. I want to thank in particular Mr. Kim at front desk who was extremely kind and generous by upgrading me to a suite. Thank you so much for that

Dear Valued Member, Warmest regards. First of all, we would like to thank you for taking the time to review your experience with us. We are also glad to hear that our team member helped in making this stay special ! Wishing you a wonderful day and looking forward to welcoming you again soon. Best regards.

Customer review rating 5.0/5

Yuan G. Solo - Confirmed reviews ALL

Friendly room rate, free room upgrade, offer 2 welcome drinks and welcome fruits, free afternoon tea, late check out 16:00. Very short waiting time to check in / check out. Even though the room facilities seem a big old, but they have a nice and comfortable bed. I will definitely come back again.

Dear Valued Guest, Warmest regards from Grand Mercure Shanghai Century Park. First of all, we would like to thank you for staying with us and for taking the time to review your experience with us. We are glad to see that you enjoyed most aspects of your stay and have taken good notes of what could be improved in the future. We wish you a wonderful day and hope to see you again soon. Best regards.

Other web-users rate our hotel

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