Pullman Paris la Defense 5 stars

Customer review rating (ALL Rating) 4.3/5 1,940 reviews

Pullman Paris la Defense - Image 1
Pullman Paris la Defense - Image 2
Pullman Paris la Defense - Image 3
Pullman Paris la Defense - Image 4

Description

Hotel extras

  • Metro 5 minutes away, direct access to the center of Paris

  • Private car park at the hotel

  • The Quinte & Sens restaurant is recognized as the best in La Défense

  • Very close to one of the largest shopping malls in Europe, open 7 days/week

  • Rooms and welcome products for families

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Pullman Paris la Defense

11 Avenue de l'Arche
92400 PARIS LA DEFENSE (Courbevoie)
France

GPS:48.894848, 2.23954

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Quinte & Sens

Inspired cuisine in the heart of La Défense. Whatever you're in the mood for, we have 5 authentic cuisines to help you in that quest for the ultimate taste and awaken the senses. Vibrant, fresh, delicate and simply inspired cuisine.

Book

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,940 reviews

TripAdvisor Rating  4.5/5  3,065 reviews

Certificate of excellence 2024

Very clean and friendly staff

Customer review rating 5.0/5

Sam Business - Confirmed reviews ALL

Short but very sweet

Awesome hotel!

Customer review rating 5.0/5

John W. Business - Confirmed reviews ALL

What a fantastic hotel, a great location to do my work at the Palais des Congres, recommend everyone to stay here, thank you very much!

Dear John, We're thrilled to hear about your fantastic experience at our hotel! It's wonderful that you found our location ideal for your work at the Palais des Congrès. We're delighted that you enjoyed every aspect of your stay, from our accommodations to our team's service. Your recommendation means the world to us, and we can't wait to welcome you back for another exceptional visit. PPLD Team

moderate

TripAdvisor rating 2.0/5

ghida w TripAdvisor review

the pillows are terrible i woke up with neck pain. the breakfast is deteriorated no variety in choices of cheese nor dessert there are no muffin or tarte no choices of coffeee. The smell is nasty, no choices for salty food only pastries, you have to me more generous

it was a good experience to be recommended to others

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

The staff is quite hospitable and quite professional.

Dear Mr W., we're delighted to hear about your wonderful experience! Our team takes great pride in delivering exceptional hospitality and professionalism. Thank you for your kind words and recommendation. PPLD Team

Dirty and not worth 5 stars

Customer review rating 1.5/5

Kim Families - Confirmed reviews ALL

This hotel is absolutely not worth 5 stars. The only thing I appreciated is the hotel giving me an upgrade to the suite and offering free breakfast but that is only because I booked the presidential suite on the website and they had told me that was unavailable for my stay. Upon check in, the reception gave me an accessible room with welcome amenities along with a letter that did not even have my name on it. Strange! I requested a room change because I do not like staying in an accessible room. They downgraded to a deluxe room with a strong smell of cigarette. At that point, I was just tired and not going to bother changing room again. The light bulb in the room was even broken so I called reception to send a maintenance guy to fix it. The real shocker was when I attempted to order room service at 11pm. The guy taking the order was very rude and had no manners. He informed me that there are only 4 items on the menu at that time and took my order without even confirming at the end of the call. He just hung up and decided to start preparing the order without my consent. Upon delivery, the guy just barged into my room with his employee key card. I was very furious. He argued that this door is a hallway door but that was not what I was informed of when I received my room. I told him I was going to take this matter to higher management in the morning and until then, he was willing to apologize for his misconduct. Ridiculous! He also tried to force me to pay for the room service bill with my credit card because apparently no deposit was found for my room (I did pay a deposit fee for my stay). I was rejecting the order and that was when he asked me to sign the bill. Wow! The towels in the bathroom also had dirty stains on them which grossed me out. The area is a great place but not great if you are sightseeing Paris. It is quite a train ride away. Even if I am returning to La Defense, I will not be returning here. The price at this hotel was also not cheap, it was overpriced but because of it being advertised as 5 stars. I was expecting to pay that price and the money will make up for it.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 620 reviews 9.2/10 Location
  • 1,155 reviews 6.9/10 Room
  • 1,752 reviews 9/10 Service
  • 20 reviews 8.7/10 WiFi
  • 526 reviews 7.8/10 Comfort
  • 490 reviews 7.8/10 Breakfast
  • 346 reviews 7.3/10 Food
  • 330 reviews 6.2/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

All our hotels in Paris La Defense (courbevoie)