Pullman Paris la Defense 5 stars

Customer review rating (ALL Rating) 4.3/5 2,132 reviews

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Description

Hotel extras

  • Metro 5 minutes away, direct access to the center of Paris

  • Private car park at the hotel

  • The Quinte & Sens restaurant is recognized as the best in La Défense

  • Very close to one of the largest shopping malls in Europe, open 7 days/week

  • Rooms and welcome products for families

Our accommodation(s)

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Hotel location

Pullman Paris la Defense

11 Avenue de l'Arche
92400 PARIS LA DEFENSE (Courbevoie)
France

GPS:48.894848, 2.23954

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Quinte & Sens

Inspired cuisine in the heart of La Défense. Whatever you're in the mood for, we have 5 authentic cuisines to help you in that quest for the ultimate taste and awaken the senses. Vibrant, fresh, delicate and simply inspired cuisine.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  2,132 reviews

TripAdvisor Rating  4.5/5  3,049 reviews

Certificate of excellence 2023

location

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Saitsfied

Dear Mrs. N., Thank you for sharing your experience with us. We are delighted to hear that you were satisfied with your stay. We appreciate your feedback. Best regards, PPLD Team

Billed twice

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

I told the lady while getting my room key that I had already paid. She said she needed the payment so I paid. When I checked out luckily I had a different lady who suddenly said - oops, seems you have paid twice. Luckily she noticed and returned half of the money. You have to train your employees better with the system, it is really bad to insist someone to pay although in the system it says the customer already paid.

Dear Mrs. R., We sincerely apologize for the inconvenience you experienced with the double payment issue during your stay at our hotel. We understand how frustrating it must have been to be asked to pay twice. We will ensure better training for our staff to avoid such mistakes in the future. We are glad that the overpayment was rectified promptly upon checkout. Your feedback is valuable to us, and we will take the necessary steps to improve our system and service quality. Thank you for bringing this to our attention. Warm regards, Clara SIGOGNE Guest Relations Manager

Breakfast was good. Location at metro was convenient

Customer review rating 4.0/5

Kim B. Business - Confirmed reviews ALL

I was attending a 2 day conference event at arena so we chose this hotel for the location. The stairs up to concourse level were very difficult. A redesign to allow entry/exit through level 2 is very necessary. Our first day the escalators were not functioning and the steep stairs were very difficult

Dear Kimberley, Thank you for choosing PPLD for your recent conference event. We appreciate your feedback regarding the difficulty with the stairs to the concourse level and the escalators not functioning. We understand the challenges you faced and will look into improving the entry/exit points for easier access in the future. We are glad to hear that you enjoyed the breakfast and found the location convenient. About the housekeeping options and towel policies you are able to put the "Do Not Disturb" sign on your door or to leave your towels hanged if you don't want them to be changed. Please feel free to reach out to us at any time with further comments or concerns. Best regards, PPLD Team

Great Location for the business area around La Défense

Customer review rating 3.5/5

Anne Business - Confirmed reviews ALL

Overall it was a nice experience although the dinner prices are a bit high and I wouldn't really recommend anyone to eat at the hotel restaurant as a result of it. Also the fact that you cannot add points onto your loyalty card if your stay is reserved by an agency is a bit of a bummer.

Dear Mrs. A., Thank you for sharing your feedback with us. We are glad to hear that you had an overall pleasant experience during your stay, especially in terms of our convenient location for the business area around La Défense. We appreciate your honesty regarding the dinner prices at our restaurant and the limitation on adding points to your loyalty card. Your comments have been noted, and we will review these aspects to enhance our guests' experiences. We value your loyalty as a Silver member of our ALL - Accor Live Limitless program and hope to welcome you back for an improved stay in the future. Best regards, PPLD Team

In front of Engie office

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

As expected, good bed, just in front of the office. Good Breakfast, not noisy... Just the room and bathroom getting a bid old (some traces of paint in the bath tub not that fresh, nothing dirty, but showing its age)

Dear Mr. M., Thank you for your feedback on your recent stay at our hotel. We are delighted to hear that you enjoyed the comfortable bed and the delicious breakfast. We appreciate your comments about the room and bathroom and will address these concerns promptly. We hope to welcome you back soon for an even more pleasant experience. Warm regards, Clara SIGOGNE Guest Relations Manager

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Other web-users rate our hotel

  • 675 reviews 9.1/10 Location
  • 1,274 reviews 7/10 Room
  • 1,840 reviews 9.1/10 Service
  • 22 reviews 8.1/10 WiFi
  • 588 reviews 7.8/10 Comfort
  • 553 reviews 7.8/10 Breakfast
  • 384 reviews 7.5/10 Food
  • 379 reviews 6.5/10 Cleanliness

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