ibis Zurich City West 3 stars

Customer review rating (ALL Rating) 4.3/5 1,059 reviews

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Description

Hotel extras

  • Green Key

  • Easily accessible from the city center and airport

  • Perfect location in a trendy area

  • Sweet Bed by ibis offers absolute sleeping comfort

  • Cozy sun terrace in the quiet courtyard

Our accommodation(s)

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Hotel location

ibis Zurich City West

Schiffbaustrasse 11
8005 ZURICH
Switzerland

GPS:47.388973, 8.51714

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

The Flave of Zurich

The FLAVE OF ZURICH restaurant takes you on a journey where LOCAL ROOTS and MEDITERRANEAN SOUL meet. Regional ingredients and Mediterranean flavors merge to create a culinary experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,059 reviews

TripAdvisor Rating  3.8/5  1,296 reviews

Certificate of excellence 2025

Will stay again.

TripAdvisor rating 5.0/5

CYKL TripAdvisor review

This hotel is not in the old town but it is still relatively convenient. From the airport, you take train S16 to Hardbrueke (2 stops). From the hotel, you take tram 4 from Technopark to the main train station in 8 stops (10 mins). This hotel is within walking distance to the rental car pickup, and a large Coop is just across the street from the hotel. The room is big. The bathroom is small. Water temperature is not consistent but this is not deal breaking. The last time we were in Zürich, we stayed at Sheraton which is very good too. But if I come to Zurich again, I would stay here.

Customer review rating 3.5/5

Neno R. Couples - Confirmed reviews ALL

Clean room not reach with storage space, without water heater and fridge. Breakfast regular, you can ask for gluten free bread which is big plus.

Dear Neno, Thank you for your feedback regarding your recent stay. We appreciate your comments about our location and cleanliness. We understand the importance of room amenities and will consider your suggestions for improvement. We are pleased to know that you enjoyed the gluten-free bread option at breakfast. Best regards, Julia P., Deputy Manager

Customer review rating 4.5/5

Jayakannan S. Business - Confirmed reviews ALL

Good

Dear Jayakannan, Thank you for your positive feedback regarding our location and overall experience. We are pleased to hear that you found our hotel to meet your expectations. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Julia P., Deputy Manager

Customer review rating 1.0/5

Victor H. G. Z. Business - Confirmed reviews ALL

Despite being an Accor ALL Gold Member, got allocated a handicapped room where the shower did not drain. Felt like staying in a favela

Dear Victor H., Thank you for sharing your feedback, and please accept our sincere apologies for the experience you had. As an ALL Member, you deserve comfort and recognition, and we are truly sorry that we did not meet these expectations during your stay. While some guests appreciate our accessible rooms for their larger layout, we understand that this room type did not meet your expectations. The issue with the shower drainage should not have occurred, and we fully understand your frustration. Please be assured that we are addressing this immediately with our team to prevent such situations in the future. We truly hope you will give us another opportunity to provide you with the high standard of service you rightfully expect. Goodbye, Julia P., Deputy Manager

Customer review rating 3.0/5

Kai L. Y. Families - Confirmed reviews ALL

The water temperature runs cold and hot inconsistently. The room is big. Luggage storage didn’t feel secure.

Dear Kai, Thank you for sharing your feedback regarding your recent stay. I apologize for the issues you encountered with the water temperature and understand your concerns about luggage storage. We appreciate your comments as they help us improve our services. Best regards, Julia P., Deputy Manager

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Other web-users rate our hotel

  • 545 reviews 8.9/10 Location
  • 762 reviews 6.2/10 Room
  • 689 reviews 8.6/10 Service
  • 20 reviews 7/10 WiFi
  • 421 reviews 4.7/10 Comfort
  • 328 reviews 6.8/10 Breakfast
  • 313 reviews 8.1/10 Cleanliness
  • 93 reviews 4.8/10 Food

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