Mercure London Bankside 4 stars

Customer review rating (ALL Rating) 4.6/5 1,079 reviews

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Description

Hotel extras

  • Green Key Certified Hotel

  • Central London Location with Easy Access to St. Paul's, Tate Modern, London Eye & Waterloo

  • 144 Modern Guest Rooms with Connecting Rooms Available for Families On Request

  • 3 Fully Equipped Meeting Rooms with Free Unlimited Wi-Fi

  • Pet Friendly hotel - allowed in common areas. Service dogs welcome without any restrictions

Our accommodation(s)

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Hotel location

Mercure London Bankside

71-79 Southwark Street
SE1 0JA LONDON
United Kingdom

GPS:51.505397, -0.098898

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BISTRO MIRLOT

Bistro Mirlot is a contemporary French bistro offering a locally inspired menu and an exclusive selection of French wines, all served in a relaxed and stylish setting that blends rustic charm with modern elegance.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,079 reviews

Customer review rating 2.0/5

Katie D. Families - Confirmed reviews ALL

Hello. We stayed this weekend as a family of 5 and I have t say we were disappointed overall. We were in rooms 610 and 609 and I had asked for interconnecting rooms and never been advised that you dont offer these. Room 610 had no drawers so the only storage was the open wardrobe which initially had two hangars. Ive never stayed in a hotel with no drawers? Breakfast was cold/luke warm both mornings. The overpowering perfume smell in the foyer is awful. Location was good but that was the only thing we liked.

Customer review rating 5.0/5

Ali J. K. Solo - Confirmed reviews ALL

Loved my stay at Mercure Bankside. Ola at the reception was super friendly! Got a great welcome amenity and room upgrade. Comfortable, spacious, clean room. The hotel is well-located.

Dear Ali, Thank you for your positive feedback regarding your recent stay at Mercure London Bankside. We are delighted to hear that you enjoyed the welcome amenity and room upgrade, as well as the comfort and cleanliness of your accommodation. Your kind words about Ola will be shared with her. Best regards, Mercedesz Front Office Team Leader

Customer review rating 3.5/5

Zara P. Couples - Confirmed reviews ALL

The room was clean and functional, the hotel looks very nice...all the usually elements one would expect, so all fine. I do find it increasingly frustrating to see 'service charge' added to a bill when there is no clear sign on the bar (as there should be if you are adding it automatically), and it is added for a glass of wine - explain to me what additional service are you providing if you work in a bar, take a bar order and fulfil it without actually moving from said bar!!

Customer review rating 4.5/5

Neil M. Business - Confirmed reviews ALL

Comfortable

Dear Neil, Thank you for your kind feedback regarding your stay with us. We are delighted to hear that you found our location to your liking and we hope to welcome you back soon! Best wishes, Ola - Reception Manager

Customer review rating 4.5/5

Rebecca F. Families - Confirmed reviews ALL

Great location. Many attractions accessible by short walk, especially the Southbank/Bankside area. The staff at the hotel were lovely and friendly and my son said it was his favourite hotel breakfast of all the hotels we’ve stayed at!

Dear Rebecca , Thank you for your kind words regarding our location and staff. We are thrilled to hear that your son enjoyed our breakfast and that you had a pleasant stay with us. We look forward to welcoming you back in the future. Best regards, Mercedesz Front Office Team Leader

Other web-users rate our hotel

  • 880 reviews 9.6/10 Location
  • 1,064 reviews 7.1/10 Room
  • 1,234 reviews 9/10 Service
  • 13 reviews 6.8/10 WiFi
  • 511 reviews 8.3/10 Breakfast
  • 413 reviews 6.4/10 Cleanliness

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