Mercure Paris Centre Eiffel Tower Hotel 4 stars

Customer review rating (ALL Rating) 4.0/5 2,607 reviews

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Mercure Paris Centre Eiffel Tower Hotel - Image 1
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Mercure Paris Centre Eiffel Tower Hotel - Image 4
20 rue Jean Rey, 75015 PARIS, France

Description

Hotel extras

  • 4 star hotel in Paris, 200 metres from the Eiffel Tower

  • Bistro Mirlot, bistronomic cuisine in a cosy setting

  • Fitness room with panoramic views of the Eiffel Tower

  • 7 Modular meeting rooms in the 15th arrondissement

  • 5 minutes away from metro line 6 and RER C to Paris and Versailles

Our accommodation(s)

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Hotel location

Mercure Paris Centre Eiffel Tower Hotel

20 rue Jean Rey
75015 PARIS
France

GPS:48.855381, 2.291969

Telephone
Fax +33 1 45 78 91 42

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BISTRO MIRLOT

Whether for a business lunch, gourmet break while sightseeing or an after-work event after a seminar, meet up for a drink or enjoy bistro cuisine with a modern twist at Bistro Mirlot, open all day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  2,607 reviews

TripAdvisor Rating  3.8/5  5,941 reviews

Great position. Clean hotel. Very rude receptionist

TripAdvisor rating 4.0/5

wendyshropshireuk TripAdvisor review

Queue to check at around 10pm . Faced with THE rudest receptioist i have ever encountered. Being told you had to pay an extra 100 euros ( she said it should ne 400) as a security deposit for your room to ensure your room. I pointed out we have already paid up front..we were met with her saying "no extra deposit i am refusing to give you your room key". At that point she removed her sparkly named lanyard !She didnt like the fact we paid cash for our tourist tax as it meant she had to move to fetch a cash box. Refused a printed receipt and scribbled on a post it note. She also told us she never spends this long checking in guests and would we move away from her desk!. She ibviosly received a suitable reply!! Eventually we arrived in our room. Clean and comfy. Kettle and coffee provided but no tea or milk. Paper cups. Hotel is in a fab position 5 min walk from the eifel tower . You have a spectacular view every time you leave the hotel. Didnt have breakfast as 20 euros per day. Did have evening meal hear which was 3 times cheaper than restaurants in the close area. The food was good quality and served by a very nice polite gentleman . I wojld recommend the hotel as it is modern and clean a very close to tge stop of the hop o hop off tourist bus and the start of the River cruises. Just hope your not met by the very rude receptionist !

Customer review rating 0.5/5

April C. Families - Confirmed reviews ALL

We stayed at this hotel for two nights, paying a rate that is far from cheap, yet the service was nothing short of appalling. Not a single staff member bothered to help with our luggage upon arrival—even though it was pouring in Paris that day. Throughout our stay, we tried calling reception multiple times for assistance, and not once did anyone pick up. When I finally went downstairs myself, the excuse I got was, “We were in a briefing.” Seriously? For every single call we made? And as if that weren’t bad enough, the final insult came at checkout. I requested help with our luggage and was told, “No luggage staff available, you can use the trolley yourself.” So apparently, at this overpriced hotel, guests are expected to play bellboy. We ended up hauling everything ourselves, trolley and all, while managing a 1-year-old child. Completely unacceptable and absolutely not the level of service this hotel pretends to offer. The only redeeming part of this entire stay was Kate, who was the sole staff member willing to help us with our luggage going to our room upon check-in. Aside from her, the rest of the staff were indifferent, unwelcoming, and frankly, unprofessional.

Customer review rating 4.5/5

Isaac M. Solo - Confirmed reviews ALL

Everything is fabulous

Customer review rating 2.0/5

Polina H. Business - Confirmed reviews ALL

There was a mix up with rooms. A colleague of mine had a room with a note for me, with my name on it and a hotel gift. Also my room was not really clean, the carpet and the toilett especially.

Customer review rating 4.5/5

Michele K. Families - Confirmed reviews ALL

Amazing hotel location with an unforgettable view. Rooms could use a little work but otherwise a great stay! We stayed in the same room 2 1/2 years prior and nothing had been updated to include a badly sliding door. But still a great stay and worth it for the view and location! Comfortable beds!

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Other web-users rate our hotel

  • 1,946 reviews 9.5/10 Location
  • 2,177 reviews 5/10 Room
  • 1,721 reviews 6.9/10 Service
  • 28 reviews 5.8/10 WiFi
  • 916 reviews 3.9/10 Comfort
  • 810 reviews 4.7/10 Cleanliness
  • 756 reviews 7.2/10 Breakfast
  • 450 reviews 5.1/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.