Mercure Sydney 4 stars

Customer review rating (ALL Rating) 4.4/5 8,951 reviews

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818-820 George Street, New South Wales, 2000 SYDNEY, Australia

Description

Hotel extras

  • Walk to Central Station, Darling Harbour, Chinatown, ICC

  • 9 light filled event rooms.

  • Dine at Platform 818, Terrace on Two & Eve's Bar

  • Indoor pool, sauna and gym

  • 517 modern & stylish rooms and suites.

Our accommodation(s)

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Hotel location

Mercure Sydney

818-820 George Street, New South Wales
2000 SYDNEY
Australia

GPS:-33.883942, 151.20282

Telephone
Fax +61 2 9217 6888

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Platform 818

Our award-winning restaurant and has a relaxed, rustic, yet chic environment. It's ideal for people looking for great times and new adventures. Experience a modern take on classic Australian dishes made with local ingredients & innovative dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  8,951 reviews

TripAdvisor Rating  4.0/5  5,873 reviews

Customer review rating 2.0/5

Mary E. Couples - Confirmed reviews ALL

The bed was comfortable but the door to fridge was hanging off, the A/C was noisy so not much sleep, the shower room had water all over the place, badly designed.The reception desk was poorly manned and when we finally got to speak to girl she was sour.

Dear Mary, Thank you for sharing your feedback. I apologize for the inconveniences you experienced during your stay. We take such comments seriously and will review the issues mentioned regarding room conditions and staff interactions to enhance our service. Your insights are valuable as we strive for continuous improvement. Kind regards, Ben Murphy Portfolio General Manager Mercure Sydney and Ibis Sydney World Square

Customer review rating 5.0/5

Robyn S. Families - Confirmed reviews ALL

Well located, buffet breakfast delicious inclusion. Nice room. Simple and clean.

Dear Robyn, Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you enjoyed our location, breakfast, and accommodations. Kind regards, Ben Murphy Portfolio General Manager Mercure Sydney and Ibis Sydney World Square

Customer review rating 5.0/5

Sharon H. Families - Confirmed reviews ALL

Fabulous breakfast

Dear Sharon, Thank you for your kind feedback regarding our location and breakfast offerings. We are delighted to hear you enjoyed your stay with us. Kind regards, Ben Murphy Portfolio General Manager Mercure Sydney and Ibis Sydney World Square

Customer review rating 4.5/5

Ken D. Families - Confirmed reviews ALL

Great service all the conveniences in one place

Dear Ken, Thank you for your kind words regarding our friendly staff and convenient location. We are delighted to hear that you enjoyed your stay. Kind regards, Ben Murphy Portfolio General Manager Mercure Sydney and Ibis Sydney World Square

Customer review rating 4.5/5

Raimondo Z. Families - Confirmed reviews ALL

Clean and well kept.

Dear Raimondo, Thank you for your positive feedback regarding our location and cleanliness. We are pleased to know you enjoyed your stay with us. Kind regards, Ben Murphy Portfolio General Manager Mercure Sydney and Ibis Sydney World Square

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Other web-users rate our hotel

  • 4,995 reviews 9.7/10 Location
  • 5,807 reviews 7.1/10 Room
  • 5,015 reviews 8.6/10 Service
  • 75 reviews 6.5/10 WiFi
  • 2,524 reviews 5.5/10 Comfort
  • 2,455 reviews 6.6/10 Cleanliness
  • 1,845 reviews 8.3/10 Breakfast
  • 627 reviews 5.6/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.