Mercure Sydney 4 stars

Customer review rating (ALL Rating) 4.4/5 8,521 reviews

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Description

Hotel extras

  • Walk to Central Station, Darling Harbour, Chinatown, ICC

  • 9 light filled event rooms.

  • Dine at Platform 818, Terrace on Two & Eve's Bar

  • Indoor pool, sauna and gym

  • 517 modern & stylish rooms and suites.

Our accommodation(s)

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Hotel location

Mercure Sydney

818-820 George Street, New South Wales
2000 SYDNEY
Australia

GPS:-33.883942, 151.20282

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Platform 818

Our award-winning restaurant and has a relaxed, rustic, yet chic environment. It's ideal for people looking for great times and new adventures. Experience a modern take on classic Australian dishes made with local ingredients & innovative dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  8,521 reviews

Customer review rating 4.5/5

Kim H. Business - Confirmed reviews ALL

Check in and check out were seamless, the staff were very helpful with dining suggestions & bag storage, and the rooms were incredibly comfortable & well equipped.

Dear Kim H., Thank you for your kind feedback regarding your stay. We are pleased to hear that you enjoyed our comfortable accommodations and the assistance provided by our staff. Kind regards, Ben Murphy Portfolio General Manager - Schwartz CBD Mercure Sydney and Ibis Sydney World Square

Customer review rating 4.5/5

Kenneth M. Couples - Confirmed reviews ALL

Everything went smoothly. All the staff were friendly and efficient.

Dear Kenneth, Thank you for your kind words about our friendly staff and smooth experience. We are pleased to know you found our hotel convenient and comfortable. Kind regards, Ben Murphy Portfolio General Manager - Schwartz CBD Mercure Sydney and Ibis Sydney World Square

Customer review rating 4.0/5

Gregory B. Families - Confirmed reviews ALL

All good except couldn’t connect to WiFi in our room.

Dear Gregory, Thank you for your positive feedback regarding our location. We appreciate your comments about the WiFi connection and will explore ways to enhance our service. Kind regards, Ben Murphy Portfolio General Manager - Schwartz CBD Mercure Sydney and Ibis Sydney World Square

Customer review rating 5.0/5

John P. Couples - Confirmed reviews ALL

Great

Dear John, Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed the upgraded city view and appreciated our location. Kind regards, Ben Murphy Portfolio General Manager - Schwartz CBD Mercure Sydney and Ibis Sydney World Square

Customer review rating 5.0/5

Ting K. H. Business - Confirmed reviews ALL

Staff was friendly

Dear Ting, Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay and found our staff to be friendly. Kind regards, Ben Murphy Portfolio General Manager - Schwartz CBD Mercure Sydney and Ibis Sydney World Square

Other web-users rate our hotel

  • 4,878 reviews 9.7/10 Location
  • 5,464 reviews 7.4/10 Room
  • 4,868 reviews 8.6/10 Service
  • 67 reviews 7/10 WiFi
  • 2,269 reviews 7/10 Cleanliness
  • 1,908 reviews 8.4/10 Breakfast
  • 1,281 reviews 4.9/10 Amenities
  • 663 reviews 5.4/10 Pool

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