Mercure Hotel Koblenz 4 stars

Customer review rating (ALL Rating) 4.3/5 1,571 reviews

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Description

Hotel extras

  • High-speed internet

  • Ideal location near the Rhine and the castle

  • Near the cable car and old town

  • Room with a view

  • Conveniently located

Our accommodation(s)

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Hotel location

Mercure Hotel Koblenz

Julius-Wegeler-Str. 6
56068 KOBLENZ
Germany

GPS:50.353722, 7.600685

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

FINESSE

In the stylishly furnished "Finesse" restaurant, you can enjoy international and regional specialties. In the summer months, you can enjoy your meal on our terrace overlooking the Rhine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,571 reviews

TripAdvisor Rating  3.9/5  1,255 reviews

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

The hotel staff were very professional and helpful when I had questions. The room was comfortable.

Dear Guest, Thank you for your kind words regarding our staff's professionalism and the comfort of your room. We sincerely appreciate your feedback and are pleased to know that your stay was enjoyable. Best regards, Mercure Hotel Koblenz

Customer review rating 4.0/5

Igor D. Couples - Confirmed reviews ALL

Too hot in the room

Dear Guest, Thank you for your feedback regarding your recent stay. We are pleased to hear that you found our location to be convenient. However, we apologize for the discomfort caused by the temperature in your room. Your comments will be taken into consideration for future improvements. Best regards, Mercure Hotel Koblenz

Customer review rating 4.0/5

Rob H. Solo - Confirmed reviews ALL

Had a brief 3-night stop at the Mecure Hotel Koblenz. Great stay and the room was comfortable.

Dear Guest, Thank you for sharing your positive experience regarding your recent stay at Mercure Hotel Koblenz. We are delighted to hear that you found your room comfortable and enjoyed your brief visit. We look forward to welcoming you back in the future. Best regards, Mercure Hotel Koblenz

Customer review rating 5.0/5

Jens B. Solo - Confirmed reviews ALL

I had a very pleasant stay for one night at your hotel. Thanks.

Dear Guest, Thank you for your feedback. We are delighted to hear that you had a pleasant stay with us. Your satisfaction is our priority, and we look forward to welcoming you again in the future. Best regards, Mercure Hotel Koblenz

Customer review rating 4.0/5

Ed W. Couples - Confirmed reviews ALL

We have been visiting Koblenz for many years through family connections that are now deceased, and this was the first time we have been back since then, and stayed in this hotel. The hotel is conveniently located for the attractions in the town and also to public transport, but is difficult to access, either by car or on foot, because of its proximity to a complex road junction, which has currently become worse due to reconstruction of the adjacent river Rhine bridge. In addition to its good location, it is one of the few hotels in Koblenz that has the use of a public car park, albeit for a daily discounted charge. We also found payment of the correct discounted parking charge problematic at the machine, despite our reasonable knowledge of German. The breakfast buffet was very good, but expensive, although cheaper if booked in advance as part of a B&B package, which we didn’t want to commit to for every day as we had other plans. We also found the hotel service to be a little impersonal. However despite these comments, we will probably come again.

Dear Guest, Thank you for sharing your feedback regarding your recent stay at Mercure Hotel Koblenz. We appreciate your positive remarks about our location and breakfast offerings. It is indeed gratifying to know that our proximity to local attractions and public transport served your needs well. We acknowledge your concerns regarding accessibility due to the ongoing construction near the river Rhine bridge, and we empathize with the challenges presented. Regarding the parking facilities, we strive to provide convenience, and we will look into the issues you encountered with the payment machine to enhance our guest experience. We also take note of your comments about the service aspect of your stay. Our team is committed to providing a warm and welcoming atmosphere, and your feedback will be shared with them for consideration. We hope to welcome you back in the future, and we are grateful for your continued interest in our hotel. Best regards, Mercure Hotel Koblenz

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Other web-users rate our hotel

  • 723 reviews 8.8/10 Location
  • 1,049 reviews 7.2/10 Room
  • 803 reviews 7.3/10 Service
  • 12 reviews 8.1/10 WiFi
  • 677 reviews 7.9/10 Breakfast
  • 430 reviews 6.1/10 Comfort
  • 385 reviews 6.3/10 Cleanliness
  • 285 reviews 4/10 Value

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