Mercure Cavaillon Hotel 4 stars

Rooms need an upgrade (bathrooms) but staff is highly effective and efficient. Lots of value for money.

I appreciate the remodeling of the hotel. Nice room, but as in many hotel group Accor: The bath towels are too light, The lights above the mirrors are not well oriented (not powerful enough) so the magnifying glasses are not functional. The restaurant, good reception, service, the food also was good. On the other side the terrace could be more friendly (no atmosphere, too uniform) It remains a pleasant hotel

Hotel was good, friendly staff and room available as checked in. The breakfast can be a little more offering that what was presented.

On the first night the aircon was not working and I had cigarette fumes seeping into the room from the smoker next door. French smokers can use their balconies for smoking so staff have to accept clients lie about this and smoke in the non smoking rooms. Though I have never experienced this in my annual French holidays. The second and last night. no smoke and aircon working. Room is large, clean comfortable and quiet. Breakfast is very satisfactory. Parking is easy. I wanted to see Cavaillon, especially to try their famous melons.

I have stayed at the hotel multiple times in the last five years, and it has got worse over time. It has just been renovated and it is now worse!! For the following reasons New staff who are in the main inexperienced Bad to no internet Broken air conditioning Breakfast shared with Ibis and they get I cheaper!!! Cold food over crowded!!

Good

Staff Ok Room not clean for 130 € and more the service has to be perfect Bath not clean, mushroms at shower silicon joins, carpet not clean

Very good in all aspects except for the very limited menu for dinner

Staff was friendly and helpful. Rooms were confortable and clean. Finally I spent a relaxing evening at the terrasse of the restaurant.

Old structure, old rooms, terrible terraces

We enjoyed our stay and found it a useful stepping off place to explore western Provence

Our room was quite good and we had a very interesting and good evening meal in the restaurant. However, the Mercure hotel facilities blurred into an Ibis.

The room was comfortable and clean. Receptionist spoke good English and explained things well. Restaurant staff were rather cool in manner but responded to requests efficiently. However, I do think I should not have had to ask for bread and water at dinner; they should have been put on the table when we sat down.

We stay here a lot, the hotel says it’s a Mercure but seems to be an Ibis with a Mercure tagged on. Most guests seem to stay in the ibis but use the facilities of the Mercure, I have never stayed in the ibis part but I guess the rooms are he same! At breakfast their was not much food available when I requested more they go some from he Ibis breakfast room and soon took it back when we had finished. It appeard that they did not have many guest in the Mercure. I would suggest that the hotel becomes one brand or the other as currently it appears to be confused and not up to the usual standard you expect and normally receive from the Mercure brand.

Cool.