Novotel Luxembourg Kirchberg 4 stars

Customer review rating (ALL Rating) 4.6/5 2,020 reviews

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Novotel Luxembourg Kirchberg - Image 1
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6 rue Fort Niedergrünewald, Quartier Européen Nord, Plateau de Kirchberg, L-2226 LUXEMBOURG, Luxembourg

Description

Hotel extras

  • Free public transport to explore Luxembourg City Centre (10 minutes). Tram stop at 300m.

  • 260 modern and newly renovated bedrooms

  • 9 modern adaptable meeting rooms, hosting up to 300 people

  • Two restaurants offering unforgettable dining experiences

  • Fitness centre

Our accommodation(s)

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Hotel location

Novotel Luxembourg Kirchberg

6 rue Fort Niedergrünewald, Quartier Européen Nord, Plateau de Kirchberg
L-2226 LUXEMBOURG
Luxembourg

GPS:49.62106, 6.145156

Telephone
Fax +352 43 86 58

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,020 reviews

Customer review rating 4.5/5

Ingrida K. Business - Confirmed reviews ALL

Great experience! The hotel was very clean and cozy. The staff was responsive, professional and always ready to help. The room was comfortable. The breakfast was varied and very tasty. The location is great - easy access to the main attractions and public transport. I would definitely recommend this hotel to others and would love to come back again.

Dear Ingrida, Thank you for your kind feedback about the Novotel Luxembourg Kirchberg. It is wonderful to know you had a great stay and that the location was ideal for exploring the city effortlessly. Moreover, I am glad that our team’s hospitality, cleaning efforts and breakfast offerings met your expectations during your trip. It is equally rewarding to know you found room welcoming and your recommendation is greatly appreciated. I look forward to seeing you again in the future. Sincerely, Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Customer review rating 1.0/5

Barbara H. Business - Confirmed reviews ALL

The room was clean but no bathrobe/slippers/shower cap in the room. I would expect these when paying 400 euro a night

Dear Barbara, Thank you for sharing your feedback regarding your recent stay. I am happy to know that your room met our high cleanliness standards. However, I sincerely apologize that some aspects of your stay fell short of expectations. Your experience does not reflect our usual standards, and I have shared your feedback with the team to ensure that our guests continue to receive prompt and attentive service. Additional amenities like bathrobes and slippers are available in the Executive rooms, and our staff would be happy to assist in reserving this room type for your next visit. I would be glad to welcome you back in the future. Kind regards, Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Customer review rating 4.0/5

Orvando F. C. J. Business - Confirmed reviews ALL

Point of improvements : 1. add oil in all hinge of the room doors (main one) as have made many noises 2. At this time, I order a fish in the restaurante, and it is really not good taste..

Dear Orvando, I would like to thank you for taking the time to share your review with us. I am pleased to know that your overall experience reflected our commitment to high standards. However, I sincerely regret the shortcomings you encountered with room maintenance and your dining experience. Your observations have been forwarded to the appropriate teams to ensure that we consistently meet expectations. I nevertheless hope that you enjoyed our location in Kirchberg’s dynamic district, steps away from key European institutions and cultural landmarks. It will be a great pleasure to welcome you again. Kind regards. Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Customer review rating 4.0/5

Wojciech W. Business - Confirmed reviews ALL

Smooth

Dear Wojciech, Thank you for taking the time to share your feedback about your stay at the Novotel Luxembourg Kirchberg. We are delighted that your experience was smooth and that our team provided seamless service. Your positive feedback encourages us, and we will share your comments with everyone involved. I look forward to welcoming you back to the Novotel Luxembourg Kirchberg. Sincerely, Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Customer review rating 4.5/5

Johann E. Business - Confirmed reviews ALL

Annual business trip, super friendly and competent staff made it a joy as always!

Dear Johann, Thank you for your positive review. It is wonderful that you had a great experience with us during your annual business trip. We are delighted that our team made your stay enjoyable with their friendly and professional service. We look forward to seeing you again. Kind regards, Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Other web-users rate our hotel

  • 971 reviews 8.7/10 Location
  • 1,400 reviews 8.3/10 Room
  • 1,181 reviews 8.8/10 Service
  • 16 reviews 9.4/10 WiFi
  • 803 reviews 8/10 Comfort
  • 772 reviews 8.5/10 Breakfast
  • 581 reviews 9/10 Cleanliness
  • 322 reviews 9.2/10 Vibe

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