Sofitel Melbourne on Collins 5 stars

Customer review rating (ALL Rating) 4.7/5 7,134 reviews

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Description

Hotel extras

  • 5-star luxury in the heart of the Melbourne's shopping, theatre and business precincts

  • Spacious accommodation with breathtaking views over Melbourne landscape

  • Exclusive Club Lounge that offers club guests that elevated French joie-de-vivre experience

  • Sophisticated modern dining with vibrant contemporary French flair at No35 restaurant

  • Unique signature cocktails & refined exclusive ambience at Atrium Bar on 35

Our accommodation(s)

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Hotel location

Sofitel Melbourne on Collins

25 Collins Street
3000 MELBOURNE
Australia

GPS:-37.813504, 144.973355

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  7,134 reviews

Customer review rating 2.0/5

Montana H. Couples - Confirmed reviews ALL

I was over charged at check in, have not been refunded yet. Anniversary stay - Room was nice tho, red wine nice touch but disappointed by staff at check in as I was charged twice

Customer review rating 5.0/5

Ben S. Couples - Confirmed reviews ALL

Great stay

Dear Ben, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and we truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne On Collins

Customer review rating 5.0/5

Daryl B. Couples - Confirmed reviews ALL

Stayed for only one night and wished it had been longer. A friend's birthday celebration in the Atrium brought us to the Sofitel - the ambience, service, cleanliness will see us return.

Dear Daryl, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and we truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne On Collins

Customer review rating 3.5/5

Lewis A. Families - Confirmed reviews ALL

Our room smelt of badly of sewer drains during the night and one of our party returning at 3am encountered the same smell in the atrium.

Customer review rating 5.0/5

Stephen P. Couples - Confirmed reviews ALL

Location Service Room quality

Dear Stephen, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and we truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne On Collins

Other web-users rate our hotel

  • 1,289 reviews 9.8/10 Location
  • 3,003 reviews 8.4/10 Room
  • 3,477 reviews 9.2/10 Service
  • 16 reviews 2.1/10 WiFi
  • 846 reviews 8.2/10 Vibe
  • 759 reviews 7.8/10 Amenities
  • 703 reviews 6.8/10 Food
  • 574 reviews 8.3/10 Breakfast

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