Mantra 100 Exhibition Melbourne 4 stars

Customer review rating (ALL Rating) 3.7/5 1,396 reviews

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100 Exhibition Street, 3000 MELBOURNE, Australia

Description

Hotel extras

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • Located near key Melbourne attractions

  • 10 minutes drive to MCG & AAMI park

  • Walking distance to theatres, dining & sporting arenas

  • Access to major shopping precinct

Our accommodation(s)

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Hotel location

Mantra 100 Exhibition Melbourne

100 Exhibition Street
3000 MELBOURNE
Australia

GPS:-37.81338, 144.971413

Telephone
Fax +61 3 9631 4400

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.7/5  1,396 reviews

TripAdvisor Rating  3.8/5  1,644 reviews

Customer review rating 0.5/5

Radian H. Families - Confirmed reviews ALL

Room isn't cleaned regularly, room cleaning takes forever, staffs were rude, bath soap wasn't replenished even after request, breakfast is the same for 5 days, a disgrace to Accor.

Customer review rating 1.0/5

Srinivasan K. Business - Confirmed reviews ALL

There was a party going on at room 510 on Saturday night at 3:30am. Definitely the room had more than 2. I had to call the phone number at reception to get someone to attend to it. Lost my sleep and I was working over the weekend. Definitley the quality of people staying in this property iis poor. Mantra need to clearly have a declaration for partying and excess noise fines. Won't be staying here again.

Customer review rating 1.5/5

Maarten M. B. Business - Confirmed reviews ALL

Room noisy due to fan duct and extractors running constantly. WiFi next to non-existing with the uplink constantly dropping out. Kitchenette with a total inventory of three lids and one pan?! Rude staff with the most unfriendly attitude to customers that are (over)paying a lot to be underwhelmed by the aging attire. Was happy to leave well before my original reservation. Noted reception that my company was unable to reach them for an entire day. Got a big telling off that I should understand that they can be busy and don’t have time to answer the phone (question: isn’t that one of the major tasks of a reception?). Never coming back here again!

Customer review rating 0.5/5

Tae H. K. Friends - Confirmed reviews ALL

We checked in at around 12 p.m. and received an early check-in amount, there was no welcome food even though it was platinum, there was no water purifier, no explanation of other facilities

Customer review rating 3.5/5

Durkin J. M. Business - Confirmed reviews ALL

I booked through Corporate Traveller (our work provider) and most hotels are excellent, so I was a little surprised by several issues during this stay. The room itself was spacious, and the location was excellent. However, the cleanliness was below standard. The room was quite dusty—walls, floors, and lamps were all coated in dust, with streak marks suggesting partial attempts to clean. The shower also had black mould throughout the silicone, which was off-putting. I needed to request a new kettle as the original one wouldn’t switch off, and a light bulb needed replacing. These are minor individually, but they contributed to an overall sense of the room not being fully maintained. A more significant issue was the vent in the living area. During heavy rain, it produced an extremely loud noise that sounded like water leaking or rushing. There was no water entering the room, so it appeared to be rain striking exposed metal ductwork or an external intake above the room, with the sound being amplified through the vent (essentially acting as an echo chamber). This can occur when weather hoods, duct insulation, or acoustic lining deteriorate. It may be worth having maintenance inspect the rooftop ductwork or intake—particularly the rain hood, insulation, and any baffles or dampers—as these are common points where wind-driven rain causes loud internal noise. I reported the vent noise, the kettle, and the bulb, and these were all attended to promptly, which I appreciated. The staff I spoke with were pleasant and helpful. Finally, despite staying for five nights, there was no housekeeping service for the entire stay. I’m used to hotels offering at least alternate-day servicing, so five days without any housekeeping was unexpected. With more attention to cleaning and maintenance (and a fix for that vent), the overall experience would have been much improved.

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Other web-users rate our hotel

  • 931 reviews 9.7/10 Location
  • 1,442 reviews 5.5/10 Room
  • 856 reviews 6.3/10 Service
  • 41 reviews 3.2/10 WiFi
  • 665 reviews 2.8/10 Cleanliness
  • 305 reviews 8.4/10 Value
  • 305 reviews 4.3/10 Amenities
  • 189 reviews 4.2/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.