Mantra 100 Exhibition Melbourne 4 stars

Customer review rating (ALL Rating) 3.7/5 1,391 reviews

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100 Exhibition Street, 3000 MELBOURNE, Australia

Description

Hotel extras

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • Located near key Melbourne attractions

  • 10 minutes drive to MCG & AAMI park

  • Walking distance to theatres, dining & sporting arenas

  • Access to major shopping precinct

Our accommodation(s)

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Hotel location

Mantra 100 Exhibition Melbourne

100 Exhibition Street
3000 MELBOURNE
Australia

GPS:-37.81338, 144.971413

Telephone
Fax +61 3 9631 4400

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.7/5  1,391 reviews

TripAdvisor Rating  3.8/5  1,645 reviews

Customer review rating 2.0/5

Heidi H. Solo - Confirmed reviews ALL

The checkin process was straight forward, the staff don't really tell you anything you have to know what to ask and ask yourself. For example; wifi, laundry detergent, drink on arrival options. The room itself smelt weird but bearable, there was tears in carpet, airconditioner wall unit needed a clean, bathroom bathtub had visible wear and tear and staining, shower grout needed thorough cleaning. Kitchen cupboards vinyl visibly damaged, freezer needed defrosting as chunks of ice buildup. It was nice to have a couch, spare blankets, washing machine in apartment. The little breakfast high table is nice. Kitchen has couple tea bags and sugar provided, kettle, cutlery. There was other stuff but I wasn't paying attention as eating out. Don't recommend using the washer dryer, as its a combo takes hours like overnight to wash and dry a load. It would have been faster and more effective to visit laundromat. I was there for a few days, I realised on day two room wasn't being cleaned or serviced so the next day I spoke to 2 staff members at reception asking for room to be serviced. Yes manager has just stepped out but we will pass it along. I returned in the evening and again nothing had been done. I visited reception and Jan checked there was no notes or anything about room servicing, at this point it was early evening. I asked for some fresh towels and received those. He did mention they took over hotel yesterday. On checkout saw same staff member I asked for room to be serviced mentioned to them and they really didnt care, no explanation. Overall you get what you pay for its cheap and is a room over head. Expect to ask for towels etc. Location for me was great as I was working remote so only block to office. However there isn't much in the way of food, cafes near by. Melbourne couple of blocks or walk block and catch tram and can get anywhere. There is also a vending machine for drinks in foyer.

Customer review rating 1.5/5

Matthew S. Families - Confirmed reviews ALL

Unfortunately, our stay was unsatisfactory due to safety concerns regarding our room. Specifically, the smoke detector had been removed and not replaced, leaving the apartment without any fire or smoke detection. In addition, I received an electric shock from a broken switch mechanism on a power point located in the kitchen. These matters were reported immediately, and repairs were requested after our first night’s stay (5/12). At that time, we were offered the option to move rooms but declined, assuming the repairs would be completed that day. On the following day (6/12), the issues were reported again. On this occasion, rather than completing the urgent repairs, the only solution offered by staff was for my family to vacate the apartment halfway through our stay and find alternative accommodation elsewhere. As it was a Saturday during a period of high demand (with no comparable rates or locations available), and as we were in Melbourne on holiday with tours and shows booked for the day and evening, this option was very difficult to realise. Consequently, we were forced to make the difficult decision to remain for the remaining two nights. I do not believe it is unreasonable to expect that repairs and unsafe conditions be rectified when requested. In fact, in the interest of fulfilling your legal and ethical responsibilities regarding fire and electrical safety for guests, a working smoke detector should have been installed and the defective power point replaced after being reported the first time—or the apartment should not have been tenanted at all. It appears reception staff attempted to arrange repairs in line with routine maintenance requests, but unsuccessfully. It also appears that emergency or urgent repair processes are either ineffective or non-existent. When we left on 8/12, repairs still had not been completed. Photos are available. Apart from these issues, the apartment was well situated and clean.

Customer review rating 1.0/5

Cassandra S. Friends - Confirmed reviews ALL

A very below average stay..room was rough, not clean or cared for.. front reception blah!

Customer review rating 3.5/5

Donovan M. P. Business - Confirmed reviews ALL

Mostly good, the room was very spacious, as was the bathroom. Helpful & friendly staff.

Customer review rating 1.5/5

Ronald B. Business - Confirmed reviews ALL

It was a very brief experience but an expensive one.

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Other web-users rate our hotel

  • 927 reviews 9.7/10 Location
  • 1,448 reviews 5.5/10 Room
  • 852 reviews 6.4/10 Service
  • 40 reviews 3/10 WiFi
  • 667 reviews 2.9/10 Cleanliness
  • 306 reviews 4.2/10 Amenities
  • 193 reviews 4.2/10 Vibe
  • 108 reviews 3.3/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.