Sofitel Melbourne on Collins 5 stars

Customer review rating (ALL Rating) 4.7/5 8,632 reviews

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Description

Hotel extras

  • 5-star luxury in the heart of the Melbourne's shopping, theatre and business precincts

  • Spacious accommodation with breathtaking views over Melbourne landscape

  • Exclusive Club Lounge that offers club guests that elevated French joie-de-vivre experience

  • Sophisticated modern dining with vibrant contemporary French flair at No35 restaurant

  • Unique signature cocktails & refined exclusive ambience at Atrium Bar on 35

Our accommodation(s)

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Hotel location

Sofitel Melbourne on Collins

25 Collins Street
3000 MELBOURNE
Australia

GPS:-37.813504, 144.973355

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  8,632 reviews

TripAdvisor Rating  4.5/5  6,405 reviews

Certificate of excellence 2024

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Staff not really useful - service level lower than typical accor properties including novotel melb central. Bit overated breakfast.

Dear Yevindra, Your questionnaire was highlighted for us to follow up on, however we noticed that you have not provided us with any specific comments of your recent stay with us. Should you have any comments and or concerns, do let us know at your earliest convenience as we would be delighted to further assist when possible. I am looking forward to hearing from you soon. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Ideal for high end Melbourne shopping.

Customer review rating 4.5/5

Margaret Families - Confirmed reviews ALL

We enjoyed our stay amid the luxury and service of the hotel - bonus great easterly view of Banyule, with MCG in foreground.

Dear Margaret, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and we truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Efficient check-in

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Efficient check-in and room clean and comfortable

Dear Tanny, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and we truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Enjoyable stay

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Enjoyed the experience however the bar level 35 lacked atmosphere and not saying stay here and enjoy a drink

Dear Charles, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with Alice as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and we truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Great location

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Quality venue with excellent rooms. Breakfast was also a highlight.

Dear Shaun, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and we truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

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Other web-users rate our hotel

  • 1,272 reviews 9.7/10 Location
  • 3,246 reviews 8.5/10 Room
  • 3,966 reviews 9.2/10 Service
  • 16 reviews 6.1/10 WiFi
  • 842 reviews 7.1/10 Food
  • 836 reviews 8.4/10 Vibe
  • 778 reviews 7.9/10 Amenities
  • 602 reviews 7.9/10 Breakfast

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