Difficult to reach the parking of the hotel because you have to take a different route to reach it! The hotel didn't think to inform me of that, which caused a big loss of time. Friendly staff, nothing to say about it

Checking was ok polite lady a little busy due to fact she had to work into 2 different place. Room was not cleaned at all, floor was dirty, especially under each bedroom. There was only 3 towels instead of 4. No extra towels to clean hands. Sadly we did not recognise the hotels experience we had with the other ibis red...very disappointing. Bad experience for family short stay, we were lucky that was only for 1 night.

'Secure parking for guests on site' is the description on the Accor website. What it doesn't say is you can't access the secure parking if you are travelling towards Paris without travelling to next junction and returning back down the opposite carriageway, leaving the autoroute at the services and then taking a long convoluted route back to the hotel on the opposite side of the road. To continue your journey the next morning you have to then travel away from your destination to next junction to then rejoin the autoroute in the direction you want to travel. The staff are quite clear there is no accessible secure parking on this side of the carriage and by the way its not their responsibility! After a long journey from Italy we just wanted to get something to eat and go to bed, so the 'Grill' is your option unless you walk to the service station and partake in their cuisine. However 56€ for two burgers and a bottle of plonk in the 'Grill' I feel is somewhat excessive but then you are a captive audience. Finally to bed... the whole bed was damp, sheets, duvet and pillows. We slept on top of the bed and covered ourselves with a couple of fleeces we had in the car. So if you find yourself on the A40 heading in the general direction of Paris and you need a place to stay, pass this hotel and keep driving!

The hotel is very conveniently located on the highway rest area, Northbound (East) side. Going Southbound would not be so great as you have to use the pedestrian bridge to access. Room was clean and quiet, nothing more to ask for a pit stop on a long drive. Breakfast was very disappointing due to COVID restrictions by which the buffet disappeared and you get a “box” with basic breakfast pastries and cheese, yogurt etc. quantity and quality were disappointing. No eggs, a tiny pain au chocolat... not satisfying at all. There has to be a better way.

The room has an airco , but not functional. The hotel is near the highway, so no option to open the window, to noisy. The staff explained that the airco has been shut down due to the COVID regulation. I couldn’t understand this explination, as inside the restaurant the airco was ok

Good thanks

Driving alone across Europe, through some very bad weather, with just my dog for company, I was really happy to arrive at the hotel. The staff were welcoming, the room was warm and comfortable, and it was great to have everything on site without even having to leave the motorway. The Courte Paille restaurant provided quite basic food, but it was well cooked and satisfying - what you need after a long drive. Importantly for me, my dog was allowed in all areas, including the breakfast area. This is often not the case and can be a problem as she barks if left alone in a hotel room.

Nice big and comfortable room. Very friendly staff.

Always good

Appreciate the restaurant is not part of the Accor group, but the food was extremely disappointing and would deter us from using the IBIS again.

Friendly & helpful receptionist. Room adequate. Breakfast was the best we experienced in the 6 Ibis hotels we stayed in this summer. The food was beautifully presented and a good selection of meat & cheese. All the food was arranged on a bed of ice. My gluten free bread was brought with Madeleines and grapes arranged on plate. This was much appreciated.. Courte Paille restaurant was attached, where we enjoyed our evening meal.

Great location on the motorway, easy access and plenty of parking.Nice friendly staff. A Coffee house also selling snacks and a grill restaurant all located with the Hotel under one roof. Ibis hotel. I travel with a dog and there are endless possibilities to walk (play) with a dog here. The Hotel is located on the East side of the motorway (going North) but travelling South you can get off the motorway just prior to the hotel and take a couple of back roads and you can arrive at the hotel and leave your car in a secure parking off the motorway. Great restaurant

Friendly staff. Hotel is located on the motorway at a rest stop. Perfect for Stopover en route. Dog friendly. Lots and lots of green areas to walk your dog. There is a good Courtepaille restaurant located within the same building as is a coffee house. It seems to have been fully booked when I was there and appeared to often be, so don't chance it if you want to stay here but book in advance. Recommend.

I have downgraded the rating because of the refurbishment work taking place in the reception areas. We arrived a couple of days before work was due to be completed and the reception staff are to be praised for providing a friendly and efficient service in difficult conditions. Our room was clean and comfortable and we would be quite happy to recommend the Ibis Jasseron for a stop-over.

A little chaotic at the time of our visit due to refurbishment work, but it gives the impression that it will be very good when the work is completed. It was not quite up to the standard we have seen on previous visits bot understandable in the circumstances.