ibis Bourg Jasseron Teyssonge Hotel 3 stars

Friendly & helpful receptionist. Room adequate. Breakfast was the best we experienced in the 6 Ibis hotels we stayed in this summer. The food was beautifully presented and a good selection of meat & cheese. All the food was arranged on a bed of ice. My gluten free bread was brought with Madeleines and grapes arranged on plate. This was much appreciated.. Courte Paille restaurant was attached, where we enjoyed our evening meal.

Excellent over night stopover. Lovely clean room and plenty of space for three of us. Surprisingly quiet and peaceful given its location. Just note that it is only accessible from the north/west bound carriageway so we had to do a loop around via the next junction on arrival and departure, a short 5 mile round trip detour each way.

Worse hotel staff I have ever experienced. Booked 1 family room and 1 regular. Got guaranteed confirmation. Then they sent email that room was not available and offered 3 rooms for which I had to pay extra. This while their terms and conditions state that hotel is responsible for extra cost when confirmed rooms are not available. I replied to their email stating that we have a contract with commitment and referred to their terms and conditions . They never answered even not after second email. At breakfast had to ask for refill of empty items 3 times waiting for 15 min before someone took action. Staff is arrogant and don't care about customers.

Fantastic,easy booking in and very good staff.Dinner was first class and waitress excellent.

Enjoyed very much

Really good. Though service st the front desk was very slow and no easy to attract attention

Good location for travelling to the Alpes, shame assess from the south bound lane of the motorway requires someone from the hotel to in lock the gate.

Helpful staff, clean and comfortable bedroom. Excellent restaurant.

The room was comfortable and the disabled facilities were excellent. We liked the fact there was an on site restaurant where we could eat an excellent meal. The breakfast was also very good. The only downside was the fact the secure parking could not be accessed from the motorway side of the premises. When booking it is not obvious you have to use a back road to get to the secure parking.

Very pleasant, clean service

Staff were warm and welcoming and the room was clean and perfect for a quick stopover

Well located

The staff were very friendly and happy to help. I had to cross over the motorway to the Northbound side as I was travelling south - this was frustrating but the lady on duty drove across and opened the gate for me and apologised for her lack of English - which was a lot better then my French. With very few staff in the hotel it must be frustrating to have to spend time doing this - not the hotel's fault but perhaps this issue could be made clearer on the website. Dinner was in an area shared with the other facilities at the motorway services but was nonetheless good for me, although the menu was not extensive. The staff dealt with a complete power failure very efficiently. The bedroom was basic but very clean, particularly the bathroom. The bed was comfortable and warm. Breakfast, in the hotel area, was good. I was escorted back over to the southbound side of the motorway at 7 in the morning. This suited me but it was the only time they would offer this service. Again, this is not made clear in the advertising and could be difficult if you were not expecting to leave early. Overall a 9/10 especially the staff but the lack of access from the southbound carriageway needs to be made clearer.

Close to motorway, and quiet location.

The stay was exactly as I had hoped . A break in our journey from the Alps back to the UK.