Mercure Bourg en Bresse Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 1,221 reviews

Mercure Bourg en Bresse Hotel - Image 1
Mercure Bourg en Bresse Hotel - Image 2
Mercure Bourg en Bresse Hotel - Image 3
Mercure Bourg en Bresse Hotel - Image 4

Description

Hotel extras

  • Large, free private car park and charging terminal for electric vehicles

  • Buffet breakfast to be enjoyed in the dining area, room or the terrace.

  • A homemade meal served in the dining room, garden terrace or in your room.

  • Fitness room for working out!

Our accommodation(s)

Hotel location

Mercure Bourg en Bresse Hotel

10 avenue de Bad Kreuznach
01000 BOURG EN BRESSE
France

GPS:46.212345, 5.240967

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Restaurant Le Chantecler

Book

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,221 reviews

TripAdvisor Rating  4.0/5  682 reviews

Good location let down by tired room and lacklustre service.

Customer review rating 2.0/5

Nick A. Couples - Confirmed reviews ALL

The rooms are like an old Ibis over filled with inappropriate furnishings. The poor girls in the restaurant were over worked and under managed. The quality of the food was way below the standard of a Mercure.

Good morning Mister A., Thank you for leaving a review following your stay in our hotel. We feel extremely sorry to see that you did not enjoyed your stay. We do apologize for your diner experience whether in relation to the quality of service or the quality of the food. We feel sorry that you did not appreciate the quality of our standard rooms. What do you think could be refurbished in our rooms? Your ideas are important to us so we can improve the quality of our services. Please let us know what you think could be improved to make your next stay more pleasant. Hoping to see you again very soon, Have a great day, Sincerely, Nicolas - Reception Manager

Very nice welcome and attention to requests

Customer review rating 4.5/5

Brigitte Families - Confirmed reviews ALL

Very sastifying

Correct

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Hotel viellissant comme beaucoup de Mercure...

Good location

Customer review rating 4.5/5

Mary Couples - Confirmed reviews ALL

Hotel was easily found. Easy to access from motorway. Room was comfortable and restaurant was good. Staff were friendly and helpful.

Dear MARY A G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bourg-en-Bresse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tissia, the reception.

Lovely hotel, great staff!

Customer review rating 5.0/5

Lawrence K. Couples - Confirmed reviews ALL

Couldn't have asked for more. Check-in and out was easy, room was really comfortable and spacious, bed excellent, bathroom very nice to use. Restaurant was very good and reasonably priced, the same for breakfast. The location for us - long road journey - is perfect, easy to get from and to the autostrada. But I must particularly compliment all of the staff; very, friendly, extremely helpful and happy to humour my attempts at dredging out my French from almost 50 years ago! And the gift bags for our two dogs were a super touch! Genuinely fabulous stay.

Dear LAWRENCE K., We thank you for this wonderful comment following your stay at the Mercure Bourg-en-Bresse Hotel. It is always a pleasure to receive positive feedback like yours and we are happy with your great satisfaction with all of our services and our staff. I will not fail to share your comments with our team and I am sure that these comments will serve as encouragement to all of our staff in our desire to continually improve the quality of our services! Thank you again for sharing your experience and we hope that your next visit will be as pleasant as the last one. Kind regards, Tissia, reception.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 211 reviews 8.7/10 Location
  • 571 reviews 7.6/10 Room
  • 526 reviews 9/10 Service
  • 9 reviews 6.7/10 WiFi
  • 375 reviews 5.8/10 Food
  • 329 reviews 7.7/10 Breakfast
  • 172 reviews 7.8/10 Cleanliness
  • 93 reviews 4.8/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Bourg En Bresse