Mercure Bourg en Bresse Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 1,422 reviews

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Mercure Bourg en Bresse Hotel - Image 1
Mercure Bourg en Bresse Hotel - Image 2
Mercure Bourg en Bresse Hotel - Image 3
Mercure Bourg en Bresse Hotel - Image 4
10 avenue de Bad Kreuznach, 01000 BOURG EN BRESSE, France

Description

Hotel extras

  • Large, free private car park and charging terminal for electric vehicles

  • Buffet breakfast to be enjoyed in the dining area, room or the terrace.

  • A homemade meal served in the dining room, garden terrace or in your room.

  • Fitness room for working out!

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

Mercure Bourg en Bresse Hotel

10 avenue de Bad Kreuznach
01000 BOURG EN BRESSE
France

GPS:46.212345, 5.240967

Telephone
Fax +33 4 74 23 43 57

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Restaurant Le Chantecler

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,422 reviews

TripAdvisor Rating  4.0/5  670 reviews

Certificate of excellence 2022

Clean with a good restaurant and staff

Customer review rating 4.5/5

Chris Couples - Confirmed reviews ALL

Stayed for 1 night on route to alps Have stayed here a few times but this time (Sunday) the restaurant was closed however a 15 minute walk into town provides a variety of cafes etc

Good morning Sir, Thank you to share your feelings about our hotel. We are grateful for your comments and your rating, we really do appreciate the fact that you did appreciate the restaurant the last times and the rooms. Indeed, our restaurant is close on sunday and I am happy that you did find a place to eat within the city. It is always a pleasure to welcome you in our hotel and we do hope to see you again very soon, Have a great day, Regards, Nicolas - Reception Manager

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

super

Bonjour Monsieur , Merci beaucoup d'avoir laissé votre avis suite à votre séjour dans notre hotel. Nous apprécions vos notes concernant le personnel et la chambre. Nous sommes désolés d'apprendre que le petit déjeuner ne vous ait pas plu et vous n'ayez pas entièrement apprécié notre accueil. N'hésitez pas à nous dire ce que nous pouvons améliorer pour vous accueillir dans de meilleures conditions. N'hésitez pas à nous dire ce que nous pouvons améliorer pour votre prochain séjour parmi nous. En espérant vous revoir très bientôt, Excellente journée à vous, Cordialement, Nicolas - Chef de Réception

good stay

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

good stay

Mrs/Mr S., We thank you for your comments following your stay at Hôtel Mercure Bourg-en-Bresse. It is with great pleasure that we receive your compliments. Madam/Sir, Looking forward to welcoming you again. Best regards

Lift at the other side of hotel from reception

Customer review rating 2.0/5

Jean A. Couples - Confirmed reviews ALL

The Poulet en bresse was undercooked it was pink on the inside.I told the waiter and he agreed it was uncooked Seeing as it was€30 I said there should be a reduction he said he would ask someone.It was never mentioned even when he saw us the following evening .

Dear Mr A., I am deeply sorry about the experience you had in our hotel and during your diner. In fact, the undercooked chicken was mentioned to the reception because we did offer you the cheese plate you had , but I understand that it was not enough and I am really sorry. I hope you enjoyed at least some of your experience as in the room and your night. I really hope to see you again so we can give you a better experience next time. Have a nice day, Regards, Nicolas - Reception Team Leader

Good stay

Customer review rating 4.5/5

Steven M. Couples - Confirmed reviews ALL

Fantastic evening meal and enjoyable sleep

Dear STEVEN M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bourg-en-Bresse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 245 reviews 8.7/10 Location
  • 618 reviews 7.6/10 Room
  • 547 reviews 8.9/10 Service
  • 6 reviews 7.9/10 WiFi
  • 395 reviews 5.7/10 Food
  • 359 reviews 8.4/10 Breakfast
  • 190 reviews 8.2/10 Cleanliness
  • 7 reviews 2.9/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.