Mercure Bourg en Bresse Hotel 4 stars

Customer review rating 4.4/5 3,081 reviews

Mercure Bourg en Bresse Hotel
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Room 1

Number of guests
Children's age

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Hotel extras

  • Large, free private car park and charging terminal for electric vehicles

  • Free WIFI and many TV channels including beIN Sports

  • Indoor garage for motorcyles and bikes

  • Fitness room

  • Advantage 5

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Golf
  • Tennis
  • Squash court (Nearby)
Business services
  • 7 meeting room(s)
  • Copy/print service available
Information message

Hotel location

Mercure Bourg en Bresse Hotel

10 avenue de Bad Kreuznach
01000
bourg en bresse
france

Tel: +33474224488

Fax: (+33)4/74234357

Check-in from 12h00

Check out up to 12h00

  • LIGNE 8 :  1 GENDARMERIE

  • By plane

    GENEVA COINTRIN At 100km / 62 miles

  • By plane

    LYON SAINT-EXUPERY At 50km / 31 miles

  • By helicopter

    BOURG EN BRESSE CEYZERIAT At 3km / 1 miles

  • By car

    BOURG EN BRESSE CENTRE At 3km / 1 miles

  • By car

    BOURG EN BRESSE NORD At 7km / 4 miles

  • By car

    BOURG EN BRESSE SUD At 11km / 6 miles

  • By train

    BOURG EN BRESSE At 3km / 1 miles

GPS :46.212345, 5.240967

Our accommodation(s)

Our air-conditioned, carefully renovated rooms accommodate up to four people (2 adults and 2 children). You have all the comfort you need for a truly enjoyable stay.

Classic Room - 1 double bed

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Classic Room - twin beds

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Privilege Room - 1 double bed

  • Max. number of persons: 2
  • Area: From 23 / 248 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Room - 1 double bed and 1 sofa bed for 2 children

  • Max. number of persons: 4
  • Area: From 23 / 248 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Room - twin beds

  • Max. number of persons: 2
  • Area: From 23 / 248 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

Dinner

19:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LA PAGODE

Non contractual photo

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 100

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 30 people

Find out more

Our guest reviews for
Mercure Bourg en Bresse Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

3,081 reviews

tripadvisor

TripAdvisor Rating 4.0/5

582 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Well located for my journey to/from the UK to Italy.

Customer review rating 4.4/5

Colin N. Business - 23/12/2020 Confirmed reviews ALL

It was somewhat restricted because of Covid rules but the staff coped well.

Dear COLIN N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bourg-en-Bresse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie / Receptionnist
Customer review rating 4.4/5

Anonymous Business - 20/12/2020 Confirmed reviews ALL

no restaurant ; breakfast only as room service ; no minibar ; not really a positive image for France as gastronomy

Dear TANNEKE L., You must have known before you moved that we were in the middle of a health crisis and that the restaurants and common areas in France are all closed. This is not a will on our part but an obligation of our government. So we're quite surprised by your comment. Our kitchen was open in room service which is advantageous for our guests who can't find anything else outside. Breakfast is in room service with a choice of products identical to the usual buffet. we suggest you wait until the end of the covid to look for a French gastronomic experience, the conditions are not ideal even if we all do our best. Best regards Christelle

Excellent Stay

Customer review rating 4.4/5

John Couples - 19/12/2020 Confirmed reviews ALL

Warm welcome, obliging staff, very comfortable room and secure parking for cars.

Dear LILIANA D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bourg-en-Bresse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We wish you a Merry Christmas Take care! Sincerely, Christelle

Great staff but poor hotel

Customer review rating 4.4/5

Debbie B. Couples - 17/12/2020 Confirmed reviews ALL

Room was 2 star at best, tired decor terrible carpet, tiny toilet.

Dear DEBORAH B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Bourg-en-Bresse. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are sorry that we didn't like the room, we took note of your remarks. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christelle

Good stay

Customer review rating 4.4/5

Anonymous Business - 16/12/2020 Confirmed reviews ALL

Good welcome

Monsieur L., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Bourg-en-Bresse. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, toute l'équipe vous souhaite de belles fêtes de fin d'année. Prenez soin de vous Christelle

Really good hotel

Customer review rating 4.4/5

Fanny Business - 29/10/2020 Confirmed reviews ALL

People really kind Restaurant excellent

Dear FANNY D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bourg-en-Bresse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie / Receptionnist

Well Located

Customer review rating 4.4/5

Colin N. Solo - 10/10/2020 Confirmed reviews ALL

Ample parking, comfortable room and good food.

Dear COLIN N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bourg-en-Bresse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie / Réceptionniste

Good stay

Customer review rating 4.4/5

Ludo Families - 03/09/2020 Confirmed reviews ALL

Everything went well. Nice place and nice employee.

Always kept to a good standard.

Customer review rating 4.4/5

Raymond M. Couples - 01/09/2020 Confirmed reviews ALL

We always stay in this hotel en route to the south. It never fails to please although we look forward to the restaurant reopening.

Great location, half way between our holiday house and St Malo, my 3rd stay with you :-)

Customer review rating 4.4/5

Christopher A. Solo - 31/08/2020 Confirmed reviews ALL

Great , thank you

Run Down Hotel

Customer review rating 4.4/5

50trevor Families - 19/08/2020 Confirmed reviews ALL

Poor standard for 4 Star Mercure didn't stop moved to a Novotel 20 miles away.

Excellent

Customer review rating 4.4/5

Keith P. Couples - 18/08/2020 Confirmed reviews ALL

Great stop over Hotel very well corona virus run

Excellent night stay but disappointing breakfast

Customer review rating 4.4/5

Andrew C. Families - 17/08/2020 Confirmed reviews ALL

Rooms and the night stay excellent both in terms of facilities and comfort. The breakfast was a big let down considering that it's always an extra cost: to be presented with packaged food (like when flying on a plane!) and with very little choice (even less than what we presented when we stayed at the Ibis hotel in Bourg-En-Bresse a few weeks earlier) is not what I would consider an expectation from a Mercure hotel, regardless of the fact that there are evident restrictions caused by covid-19

Poor provision with poor staff

Customer review rating 4.4/5

Jo C. Families - 16/08/2020 Confirmed reviews ALL

Booked hotel due to facilities. Arrived to find restaurant closed and only bar open for food that was microwaved. It arrived cold and was 13E for a bowl of mush! No kids menu. Breakfast was not what is expected of full service hotel. Breakfast staff very unwelcoming.

Short Stay

Customer review rating 4.4/5

Axel Families - 01/08/2020 Confirmed reviews ALL

The Booking an checkin was easy. We booked two standard rooms with air-conditioning. The air-conditioning in one room did not work at all and in the second room very bad. With the ac on full speed and max cold, the room temperature did not get below 26,7 degrees, which made us open the window over-night. Unfortunately there were spider-nets in front of the windows, which made our stay not very comfortable. We stay in the hotel for years now, everytime on our way back from vacation, but this time it was obvious, that the hotel got “into the years” and need strong updates. We skipped our booking in a 3-star Ibis Styles, which we regreted and will probably prefer next time....... Kind regards Axel

Always a good experience

Customer review rating 4.4/5

Raymond M. Couples - 15/07/2020 Confirmed reviews ALL

We always stay at this hotel when travelling south. Their adaptions for Covid were excellent. The ‘set’ meal was OK but expensive but it was acceptable,

Dear RAYMOND M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bourg-en-Bresse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie/The Reception
Customer review rating 4.4/5

L. T. Families - 23/03/2020 Confirmed reviews ALL

No special remark, I like this hotel and every year I spent one night and the restaurant just to cut the stress of my job before the sport winter

Very good location for driving to French Alps!!!

Customer review rating 4.4/5

Soosycue Couples - 15/03/2020 Confirmed reviews ALL

Arrived around 5pm .. reception was warm and friendly. Room was clean and the bathroom had a lovely double walk in shower with lashings of hot water. Followed by a good evening meal, and champagne... what more could one ask for!!! The location as with many of this group of hotels was a little industrial but it served the purpose which was a good comfortable overnight stay.

Easy Location

Customer review rating 4.4/5

Alan G. Couples - 17/02/2020 Confirmed reviews ALL

Check in was good and the room was typical and comfortable.

Dear ALAN G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bourg-en-Bresse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie/Réceptionniste

Pleasant stay, primarily due to the EV charger as we were in a long trip from Berlin to the Pyrenees.

Customer review rating 4.4/5

Brian Couples - 15/01/2020 Confirmed reviews ALL

Pleasant welcoming staff, room clean but bathroom showing it’s age, hairdryer not working, but was able to get one from reception. Some of the towels were showing excessive use, would be dogs towels at home! Comfortable bed with good linen. Would have preferred to be able to book the EV charger as it was essential for us, especially as there is only one available, being a fast charger the car needs to be plugged in all night, so not suitable for sharing with another guest for instance.

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