Mercure Bourg en Bresse Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 3,792 reviews

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Mercure Bourg en Bresse Hotel
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+ 17 Services

Hotel extras

  • Large, free private car park and charging terminal for electric vehicles

  • Buffet breakfast to be enjoyed in the dining area, room or the terrace.

  • A homemade meal served in the dining room, garden terrace or in your room.

  • Fitness room for working out!

  • Advantage 5

Hotel location

Mercure Bourg en Bresse Hotel

10 avenue de Bad Kreuznach
01000 bourg en bresse
france

Fax: (+33)4/74234357

Check-in from 12h00

Check out up to 12h00

  • LIGNE 8:  1 GENDARMERIE

  • By plane

    AEROPORT, ANNECY MONT BLANC At 131km / 81 miles

  • By plane

    AEROPORT, GENEVE At 11km / 73 miles

  • By plane

    AEROPORT, LYON SAINT-EXUPERY At 81km / 50 miles

  • By helicopter

    AERODROME, LFHS, BOURG EN BRESSE At 5km / 3 miles

  • By car

    AUTOROUTE, BOURG EN BRESSE NORD At 10km / 6 miles

  • By car

    AUTOROUTE, BOURG EN BRESSE SUD At 11km / 6 miles

  • By car

    AUTOROUTE,BOURG EN BRESSE CENTRE At 4km / 2 miles

  • By train

    GARE, BOURG EN BRESSE At 4km / 2 miles

GPS:46.212345, 5.240967

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

CHANTECLER

Our accommodation(s)

We offer 60 meticulously refurbished rooms. Classic rooms with new bedding and walk-in shower, and more spacious superior rooms for up to 4 people (2 adults and 2 children). You'll have every comfort you need for a most delightful stay.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 100

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 30 people

Find out more

Our guest reviews for
Mercure Bourg en Bresse Hotel

100% genuine reviews from our guests

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ALL Rating 4.4/5

3,792 reviews

TripAdvisor Rating 4.0/5

623 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good stay-excellent re-open restaurant

Customer review rating 4.5/5

Keen D. Couples - 27/11/2021 Confirmed reviews ALL

Well located hotel on the way to Italy from London. Having re-open its restaurant for fully vaccinated people makes the one-night stay very pleasant.

Dear ROBERTO P., Thank you for your feedback! We are very happy that you enjoyed our restaurant! We hope to see you soon, Regards, Lucie / Receptionnist

Personalsed friendly SERVICE

Customer review rating 4.0/5

Eric Solo - 22/11/2021 Confirmed reviews ALL

Last minute booking on my way to Annemasse, they organized everything for my late arrival. I think was Victoire, excellent bed with fresh satinated covers My Hybrid car needed extra attention and they helped me spontaneously. Now in Novotel Annemasse and didn t find my pillbox, called if not left in room and asap they called me back but just found the pillbox in my car fallen under seat …oef. But the staff is with big smile. Hotel under construction but no harm for 1 night, service, clean room and good sleep in comfy bed made it great for me

Monsieur V., Nous vous remercions pour votre retour ! Nous sommes très heureux de vous avoir accueillis et d'avoir pu vous aider ! Nous espérons vous revoir bientôt ! Lucie / Réceptionniste

Not worth the money

Customer review rating 3.0/5

Anonymous Families - 23/10/2021 Confirmed reviews ALL

Very average stopover hotel. Charge way too much for what you get (which is very basic).

Good

Customer review rating 5.0/5

Anonymous Couples - 19/10/2021 Confirmed reviews ALL

We like staying at the Mercure (we have been before) as we were travelling with a car and a boat on a trailer. We know your car park is suitable for parking overnight. The room was clean, and your receptionist kindly made a reservation for us at the L'Auberge Bresenne where we had a very enjoyable dinner. Thank you.

Good stay

Customer review rating 4.5/5

Dan Couples - 11/10/2021 Confirmed reviews ALL

Good place to stop in France on the way from Italy to UK. Very nice staff, located away from street/highway noise, very clean and good breakfast. Surprised the restaurant was closed for Sunday dinner, but a decent one was within walking distance 5-10 minutes,

Could have been better

Customer review rating 3.5/5

Anonymous Couples - 05/10/2021 Confirmed reviews ALL

Good hotel but let us down on cleanliness of room

Good stay considering CV19 restrictions

Customer review rating 3.5/5

Vaughan Couples - 27/09/2021 Confirmed reviews ALL

The hotel is clean and nicely decorated, It would however have been nice to be advised that the restaurant would be closed at time of booking and not the day prior to arrival as this was a consideration when booking the hotel.

pretty good

Customer review rating 3.5/5

Massimo D. Families - 23/08/2021 Confirmed reviews ALL

Pretty good but the the sheets on the sofa bed were dirty!!!

Clean rooms, very courteous service, good parking.

Customer review rating 5.0/5

Petru I. Families - 19/08/2021 Confirmed reviews ALL

Clean rooms, very courteous service, high speed Internet, good parking.

Dear PETER I., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bourg-en-Bresse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie / Receptionniste

Good quality / price ratio

Customer review rating 4.5/5

Laurent P. Couples - 16/08/2021 Confirmed reviews ALL

Spacious room, nice bathroom, good breakfast, all clean and very gentle personnel.

Good stay

Customer review rating 4.0/5

Robert Families - 02/08/2021 Confirmed reviews ALL

Nice hotel, nice rooms. The inside looks much better then the outside, but that's not that important. It was a pitty that the restaurant only had buffet on the menu. In general all ok.

Enjoyable

TripAdvisor rating 4.0/5

David N 04/03/2021 TripAdvisor review

A good place to overnight, with warm reception, comfortable handicapped room, reasonably good breakfast. We've stayed here before, and this will certainly not be the last time! With Silver class ALL Accor, we also received a welcome drink.

Cher David, toute l'équipe vous remercie de cet agréable commentaire et nous serons heureux de vous retrouver bientôt, Prenez soin de vous Cordialement Christelle

Bourg en Bresse

TripAdvisor rating 5.0/5

DayTrip27438 Couples - 25/06/2019 TripAdvisor review

Very good modern hotel, good breakfast with a very good location for visiting Bourg en Bresse and the area around. Restaurants are very close or you could have a meal in the Hotel. Very close to the hotel is a large supermarket for buying anything you need and also sells petrol cheaper than normal roadside or supermarket prices

Cher client, merci pour cette note de 5/5. Nous sommes ravis que l'emplacement de l'hôtel vous ait permis de trouver tout ce dont vous aviez besoin. c'est avec grand plaisir que nous vous accueillerons lors d'un prochain séjour. Christelle adjointe de direction

Great Hotel for stopp over

TripAdvisor rating 4.0/5

wieland2018 Family - 19/07/2018 TripAdvisor review

Great Hotel for stopp over for a reasonable price. Easy to reach from highway and free parking space directly at the hotel. Restaurant was good as well and Gym seems well equipped (no time to practice this time)

Dear Travellers, I would like to say thank you for your pleasant comments. We are delighted that our services reached your expectations. We hope to see you soon in Mercure Bourg en Bresse. Best Regards,

OK, except one thing

TripAdvisor rating 4.0/5

MichelePura Business - 06/05/2018 TripAdvisor review

The hotel keeps its standard. The only very negative thing, unfortunately common to many hotels (not all, fortunately!) is the disgraceful fashion to place on the bed some totally uselss tissues (pillows and ribbons) simply for decoration. These tissues are not freshly cleaned before any guest, like the sheets, but are probably dry-cleaned every X months. This stuff has been used by many customers before and who know how. What have they done with that? The best option is that they threw them on the floor as you can do nothing with them. I do not want to think to what the worst option can be. The visual and chemical analysis carried on by TV Newsprograms for consumers show that just everything can be present in these tissues, same as on carpets and mattresses. It is really disgusting to see these tissues on the place where I will place my face when sleeping. I do hope this awful fashion can stop.

Excellent stop

TripAdvisor rating 5.0/5

ShropshireShrews Couples - 12/02/2018 TripAdvisor review

My wife and I stayed one night on our way home from skiing. While the outside appearance is not particularly attractive, the inside is welcoming and attractive. Our room was clean, comfortable and warm with a comfortable bed and all that you would expect in a Mercure hotel. Car parking was easy and finding the hotel very easy. The restaurant was small and full, creating a good atmosphere, the service was excellent and the food very good. Breakfast was good with plenty of choice and things regularly replenished when running out. The overall standard of service was excellent and guests were made to feel welcome.

lovely place to stop and relax

TripAdvisor rating 4.0/5

eh157 Couples - 06/02/2018 TripAdvisor review

although we'd used this town for stopping over en-route to the Alps before, we'd never stayed in the Mercure. glad we did! despite being on a main road into town the room was very quiet. car parking was easy in the large gated car park. the hotel was not busy but many guests ate their evening meal in the restaurant. the chicken dish was great! the comfy bed and pillows were very welcomed after the long drive through France. breakfast provided a lovely choice of hot and cold food. the reception staff were very friendly and interesting and a credit to the company - you should pay them more!!! will stay here again and suggest any friends do the same when in the area.

Great weekend stay,....very good breakfast

TripAdvisor rating 4.0/5

Jomael Couples - 29/03/2017 TripAdvisor review

Nice hotel, albeit directly at a main road. Had a quiet room towards the back and it was ok. Dinner and brekkie were great, good value for money. The service in the bar was however mediocre, at least in the afternoon, as the receptionist (at the same time responsible for the bar) was not really skilled.

Dear guest, we thank you for your comment, best regards, Christelle

Convenient stop en route to the Alps!

TripAdvisor rating 4.0/5

465cyrilles Family - 20/02/2017 TripAdvisor review

We stayed at the Mercure Hotel Bourg en Bresse on our way down to the slopes. Very convenient as it is quite close to the motorway but far enough to be quiet. Room was good and they were very accommodating to allow us to sleep with 3 young children in one family room. Breakfast was good but a bit expensive

Dear guest, we thank you for your feed back. See you on the next hollidays, Christelle

Tainted delight

TripAdvisor rating 4.0/5

MarkCharlieB64 Family - 31/12/2015 TripAdvisor review

Excellent hotel for what we require. A night stop on our return from skiing. Very comfortable rooms that cater for families (of 4). Very comfortable beds. Ate in the restaurant this year and found the food was excellent. My only gripe is that Accor need to sort their online booking system. 2014 we booked two rooms, one for our family and another for friends of ours. However when we arrived we found only one room was booked and the local staff tried to inform us it was not their problem. They eventually found a room at the Ibis in the centre of town. This year we required only one room, for which I have confirmation for, yet they had reserved two rooms and because I had paid in advance as far as the hotel was concerned, once more it was not their problem. Please Accor, a) refund me my money and b) sort out your online system. It could very easily put me off booking with you again.

Dear Sir, we thank you for your comment. we are happy you find comfortable our family rooms. I have checked your booking and confirm we have received two different bookings for this date with prepaid rates. we are sorry if you find the Accor online booking not easy to use. You always can join the hotel by phone or by mail to check your booking. we hope welcoming you soon.

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