Mercure Bourg en Bresse Hotel

Mercure Bourg en Bresse Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 1,386 reviews

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Hotel extras

  • Large, free private car park and charging terminal for electric vehicles

  • Buffet breakfast to be enjoyed in the dining area, room or the terrace.

  • A homemade meal served in the dining room, garden terrace or in your room.

  • Fitness room for working out!

Hotel location

Mercure Bourg en Bresse Hotel

10 avenue de Bad Kreuznach
01000 BOURG EN BRESSE
France

Telephone +33 4 74 22 44 88

Fax +33 4 74 23 43 57

  • LIGNE 8:  1 GENDARMERIE

  • By plane

    AEROPORT, ANNECY MONT BLANC At 131km / 81 miles

  • By plane

    AEROPORT, GENEVE At 11km / 73 miles

  • By plane

    AEROPORT, LYON SAINT-EXUPERY At 81km / 50 miles

  • By helicopter

    AERODROME, LFHS, BOURG EN BRESSE At 5km / 3 miles

  • By car

    AUTOROUTE, BOURG EN BRESSE NORD At 10km / 6 miles

  • By car

    AUTOROUTE, BOURG EN BRESSE SUD At 11km / 6 miles

  • By car

    AUTOROUTE,BOURG EN BRESSE CENTRE At 4km / 2 miles

  • By train

    GARE, BOURG EN BRESSE At 4km / 2 miles

GPS:46.212345, 5.240967

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

CHANTECLER

Our accommodation(s)

We offer 60 meticulously refurbished rooms. Classic rooms with new bedding and walk-in shower, and more spacious superior rooms for up to 4 people (2 adults and 2 children). You'll have every comfort you need for a most delightful stay.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,386 reviews

TripAdvisor Rating  4.0/5  650 reviews

Certificate of excellence 2022

Well located and good stay

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Very helpful staff and a good experience overall

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, La réception

Friendly

Customer review rating 5.0/5

Helen K. Families - Confirmed reviews ALL

I booked for my daughter but she told me the staff were very friendly and the girl was lovely

Nothing special

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Old hotel located outside the city. It really needs some renovation either in the rooms and public areas. The garden is quite useless. Restaurant is quite good instead and price is fair. Breakfast is just sufficient, quite basic and doesn’t have really much to offer. All hotel employees were kind and friendly: appreciated their attitude and professional appearance.

Dear PAOLO D., Thank you for taking the time to tell us about your experience at the Mercure Bourg-en-Bresse Hotel. Thank you for your compliments on our hospitality and our restaurant. I am sorry that the breakfast did not meet your expectations. We take your criticisms in order to improve our services and our benefits. Sincerely, Tissia, the reception.

Felt like a conference venue. Very frosty reception staff

Customer review rating 3.5/5

Rich S. Families - Confirmed reviews ALL

I was expecting a more luxurious and friendly experience. The receptionist told us we couldn’t eat in the restaurant because it was closed (at 8:30 on a Saturday night!) It felt like a functional conference hotel and the only decent part was the terrace which was off limits due to the refusal to feed us.

Dear Guest, Thank you for the review of our hotel! We are glad that you enjoyed your stay but obviously we would have prefered have enought space and staff to welcome you at the restaurant. Hope to see you again soon. Sincerely,

This hotel has great potential

Customer review rating 3.0/5

Andi Solo - Confirmed reviews ALL

I will keep this brief unlike my trip advisor review. Check -in great, Room Great, Restaurant not fantastic, sleep great, Breakfast the best thing about this hotel apart from the secret garden. Check out very cold - just pay. Pavement outside main door had dangerous loose paving slabs.

Dear sir, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We forward your message to Ava :) If you give us a chance to earn back your trust, I can assure you that we will do our best for your new experience ! Take care, Sincerly

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Other web-users rate our hotel

  • 239 reviews 8.5/10 Location
  • 603 reviews 7.5/10 Room
  • 673 reviews 9/10 Service
  • 9 reviews 7.4/10 WiFi
  • 292 reviews 8.6/10 Breakfast
  • 180 reviews 8.2/10 Cleanliness
  • 16 reviews 4.2/10 Bar

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