Mercure Bourg en Bresse Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 1,174 reviews

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Mercure Bourg en Bresse Hotel - Image 1
Mercure Bourg en Bresse Hotel - Image 2
Mercure Bourg en Bresse Hotel - Image 3
Mercure Bourg en Bresse Hotel - Image 4
10 avenue de Bad Kreuznach, 01000 BOURG EN BRESSE, France

Description

Hotel extras

  • Large, free private car park and charging terminal for electric vehicles

  • Buffet breakfast to be enjoyed in the dining area, room or the terrace.

  • A homemade meal served in the dining room, garden terrace or in your room.

  • Fitness room for working out!

Our accommodation(s)

Hotel location

Mercure Bourg en Bresse Hotel

10 avenue de Bad Kreuznach
01000 BOURG EN BRESSE
France

GPS:46.212345, 5.240967

Telephone
Fax +33 4 74 23 43 57

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Restaurant Le Chantecler

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,174 reviews

TripAdvisor Rating  4.0/5  685 reviews

Customer review rating 5.0/5

Marilyn S. Business - Confirmed reviews ALL

Belle découverte, un hôtel impeccable alliant confort, propreté et qualité de service. Je recommande !

Bonjour, Quel plaisir de lire votre commentaire ! Nous sommes ravis que vous ayez passé un excellent séjour au Mercure Bourg-en-Bresse et que vous ayez apprécié le confort, la propreté ainsi que la qualité de notre service. Votre recommandation nous fait très plaisir. Au plaisir de vous revoir prochainement ! Bien cordialement, Tissia, la réception.

Location and restaurant

Customer review rating 3.5/5

S. N. Business - Confirmed reviews ALL

Generally good but service was strained because of massive coach party from Itsly!

Bonjour, Nous vous remercions pour votre retour, même s’il est naturellement décevant pour nous de constater que votre séjour n’a pas été à la hauteur de vos attentes. Nous regrettons sincèrement les désagréments rencontrés lors de votre séjour. La présence exceptionnelle d’un groupe important a en effet pu désorganiser temporairement nos services, mais cela n’excuse en rien les manquements que vous avez relevés. Nous en avons pris bonne note et allons renforcer nos procédures internes pour éviter que cela ne se reproduise. Pourriez-vous nous indiquer plus précisément ce qui vous a déçu lors du check-in, concernant la propreté ou l’attitude de notre équipe ? Vos retours précis sont essentiels pour nous améliorer. Nous espérons avoir l’opportunité de vous prouver lors d’un prochain séjour que cette expérience reste exceptionnelle et non représentative de notre établissement. Bien cordialement, Tissia, la réception.

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Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

alles ok

Pleasant hotel, nice staff

Customer review rating 4.0/5

Josephine Couples - Confirmed reviews ALL

Good, easy parking, pleasant room, dog friendly, very nice staff especially in the restaurant. Very nice dinner.

2nd stay, just as impressed!

Customer review rating 5.0/5

Lawrence K. Couples - Confirmed reviews ALL

I've little to add to the review of a previous stay, except to compliment all at the hotel on maintaining such high standards. Staff are absolutely wonderful, friendly and helpful, the room was excellent, restaurant super, breakfast incredibly good and the price was competitive. What more can one ask of an hotel, especially one so conveniently located? Already looking forward to our next stay later this year.

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Other web-users rate our hotel

  • 217 reviews 8.9/10 Location
  • 582 reviews 7.7/10 Room
  • 533 reviews 9.2/10 Service
  • 8 reviews 6/10 WiFi
  • 381 reviews 6.4/10 Food
  • 323 reviews 7.7/10 Breakfast
  • 177 reviews 7.8/10 Cleanliness
  • 100 reviews 5/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.