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Mercure Bourg en Bresse Hotel 4 stars

Customer review rating 4.4/5 3,243 reviews

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Room 1

Number of guests
Children's age

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Mercure Bourg en Bresse Hotel
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+ 19 Services

Hotel extras

  • Large, free private car park and charging terminal for electric vehicles

  • Free WIFI and many TV channels including beIN Sports

  • Advantage 3

  • Fitness room

  • Advantage 5

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Golf
  • Tennis
  • Squash court (nearby)
Business services
  • 7 Meeting room(s)
  • Copy/print service available

Hotel location

Mercure Bourg en Bresse Hotel

10 avenue de Bad Kreuznach
01000 bourg en bresse
france

Tel: +33474224488

Fax: (+33)4/74234357

Check-in from 12h00

Check out up to 12h00

  • LIGNE 8 :  1 GENDARMERIE

  • By plane

    GENEVA COINTRIN At 100km / 62 miles

  • By plane

    LYON SAINT-EXUPERY At 50km / 31 miles

  • By helicopter

    BOURG EN BRESSE CEYZERIAT At 3km / 1 miles

  • By car

    BOURG EN BRESSE CENTRE At 3km / 1 miles

  • By car

    BOURG EN BRESSE NORD At 7km / 4 miles

  • By car

    BOURG EN BRESSE SUD At 11km / 6 miles

  • By train

    BOURG EN BRESSE At 3km / 1 miles

GPS :46.212345, 5.240967

Our accommodation(s)

Our air-conditioned, carefully renovated rooms accommodate up to four people (2 adults and 2 children). You have all the comfort you need for a truly enjoyable stay.

Classic Room - 1 double bed

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Classic Room - twin beds

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Privilege Room - 1 double bed

  • Max. number of persons: 2
  • Area: From 23 / 248 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Room - 1 double bed and 1 sofa bed for 2 children

  • Max. number of persons: 4
  • Area: From 23 / 248 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Room - twin beds

  • Max. number of persons: 2
  • Area: From 23 / 248 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

CHANTECLER

Type of cuisine: Regional

Dinner

19:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LA PAGODE

Non contractual photo

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 100

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 30 people

Find out more

Our guest reviews for
Mercure Bourg en Bresse Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

3,243 reviews

tripadvisor

TripAdvisor Rating 4.0/5

595 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

acceptable stay

Customer review rating 4.0/5

Dr D. Couples - 25/03/2021 Confirmed reviews ALL

Overnight while searching for a house to purchase in the region; comfortable bed, not enough pillows!! Sorry to see that a room-only reservation puts us in a lesser category (no fridge, no trashcan in the room, only in the bathroom. Otherwise, fine. Not our first stay, certainly not our last!

Enjoyable

TripAdvisor rating 4.0/5

David N 04/03/2021 TripAdvisor review

A good place to overnight, with warm reception, comfortable handicapped room, reasonably good breakfast. We've stayed here before, and this will certainly not be the last time! With Silver class ALL Accor, we also received a welcome drink.

Cher David, toute l'équipe vous remercie de cet agréable commentaire et nous serons heureux de vous retrouver bientôt, Prenez soin de vous Cordialement Christelle

happy to be back

Customer review rating 4.5/5

Dr D. Couples - 03/03/2021 Confirmed reviews ALL

planning originally to stay at the Ibis Styles, we were pleasantly surprised when we received the complimentary upgrade to the Mercure on the same property. Nice big (handicapped) room, reasonably good breakfast.

Dear D. N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bourg-en-Bresse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie / Receptionnist

Lovely welcome

Customer review rating 4.0/5

William A. L. Couples - 07/02/2021 Confirmed reviews ALL

Very nice staff, plenty of parking, comfortable and well appointed room, decent room service in the present circumstances, efficient check in/out. Overall, well contented.

Dear ADRIAN L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bourg-en-Bresse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie / Receptionnist

acceptable stay

Customer review rating 4.0/5

Dr D. Couples - 28/01/2021 Confirmed reviews ALL

overnight, with breakfast before leaving

Monsieur N., Toute l’équipe du Mercure Bourg en Bresse se joint à moi pour vous remercier de votre commentaire très positif. J’espère que nous aurons très vite le plaisir de vous accueillir de nouveau. Dans l’attente de vous accueillir de nouveau, Lucie / Réceptionniste

great service

Customer review rating 4.5/5

Steve R. Couples - 13/01/2021 Confirmed reviews ALL

clean - great service from desk - very helpful Good breakfast

Dear STEPHEN R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bourg-en-Bresse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie / Receptionnist

Well located for my journey to/from the UK to Italy.

Customer review rating 3.5/5

Colin N. Business - 23/12/2020 Confirmed reviews ALL

It was somewhat restricted because of Covid rules but the staff coped well.

Dear COLIN N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bourg-en-Bresse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie / Receptionnist
Customer review rating 3.0/5

Anonymous Business - 20/12/2020 Confirmed reviews ALL

no restaurant ; breakfast only as room service ; no minibar ; not really a positive image for France as gastronomy

Dear TANNEKE L., You must have known before you moved that we were in the middle of a health crisis and that the restaurants and common areas in France are all closed. This is not a will on our part but an obligation of our government. So we're quite surprised by your comment. Our kitchen was open in room service which is advantageous for our guests who can't find anything else outside. Breakfast is in room service with a choice of products identical to the usual buffet. we suggest you wait until the end of the covid to look for a French gastronomic experience, the conditions are not ideal even if we all do our best. Best regards Christelle

Excellent Stay

Customer review rating 5.0/5

John Couples - 19/12/2020 Confirmed reviews ALL

Warm welcome, obliging staff, very comfortable room and secure parking for cars.

Dear LILIANA D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bourg-en-Bresse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We wish you a Merry Christmas Take care! Sincerely, Christelle

Great staff but poor hotel

Customer review rating 2.0/5

Debbie B. Couples - 17/12/2020 Confirmed reviews ALL

Room was 2 star at best, tired decor terrible carpet, tiny toilet.

Dear DEBORAH B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Bourg-en-Bresse. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are sorry that we didn't like the room, we took note of your remarks. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christelle

Good stay

Customer review rating 4.5/5

Anonymous Business - 16/12/2020 Confirmed reviews ALL

Good welcome

Monsieur L., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Bourg-en-Bresse. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, toute l'équipe vous souhaite de belles fêtes de fin d'année. Prenez soin de vous Christelle

Really good hotel

Customer review rating 4.5/5

Fanny Business - 29/10/2020 Confirmed reviews ALL

People really kind Restaurant excellent

Dear FANNY D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bourg-en-Bresse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie / Receptionnist

Well Located

Customer review rating 4.0/5

Colin N. Solo - 10/10/2020 Confirmed reviews ALL

Ample parking, comfortable room and good food.

Dear COLIN N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bourg-en-Bresse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie / Réceptionniste

Good stay

Customer review rating 4.0/5

Ludo Families - 03/09/2020 Confirmed reviews ALL

Everything went well. Nice place and nice employee.

Always kept to a good standard.

Customer review rating 4.5/5

Raymond M. Couples - 01/09/2020 Confirmed reviews ALL

We always stay in this hotel en route to the south. It never fails to please although we look forward to the restaurant reopening.

Great location, half way between our holiday house and St Malo, my 3rd stay with you :-)

Customer review rating 5.0/5

Christopher A. Solo - 31/08/2020 Confirmed reviews ALL

Great , thank you

Run Down Hotel

Customer review rating 1.0/5

50trevor Families - 19/08/2020 Confirmed reviews ALL

Poor standard for 4 Star Mercure didn't stop moved to a Novotel 20 miles away.

Bourg en Bresse

TripAdvisor rating 5.0/5

DayTrip27438 Couples - 25/06/2019 TripAdvisor review

Very good modern hotel, good breakfast with a very good location for visiting Bourg en Bresse and the area around. Restaurants are very close or you could have a meal in the Hotel. Very close to the hotel is a large supermarket for buying anything you need and also sells petrol cheaper than normal roadside or supermarket prices

Cher client, merci pour cette note de 5/5. Nous sommes ravis que l'emplacement de l'hôtel vous ait permis de trouver tout ce dont vous aviez besoin. c'est avec grand plaisir que nous vous accueillerons lors d'un prochain séjour. Christelle adjointe de direction

Great Hotel for stopp over

TripAdvisor rating 4.0/5

wieland2018 Family - 19/07/2018 TripAdvisor review

Great Hotel for stopp over for a reasonable price. Easy to reach from highway and free parking space directly at the hotel. Restaurant was good as well and Gym seems well equipped (no time to practice this time)

Dear Travellers, I would like to say thank you for your pleasant comments. We are delighted that our services reached your expectations. We hope to see you soon in Mercure Bourg en Bresse. Best Regards,

OK, except one thing

TripAdvisor rating 4.0/5

MichelePura Business - 06/05/2018 TripAdvisor review

The hotel keeps its standard. The only very negative thing, unfortunately common to many hotels (not all, fortunately!) is the disgraceful fashion to place on the bed some totally uselss tissues (pillows and ribbons) simply for decoration. These tissues are not freshly cleaned before any guest, like the sheets, but are probably dry-cleaned every X months. This stuff has been used by many customers before and who know how. What have they done with that? The best option is that they threw them on the floor as you can do nothing with them. I do not want to think to what the worst option can be. The visual and chemical analysis carried on by TV Newsprograms for consumers show that just everything can be present in these tissues, same as on carpets and mattresses. It is really disgusting to see these tissues on the place where I will place my face when sleeping. I do hope this awful fashion can stop.

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