ibis Bourg-en-Bresse 3 stars

Customer review rating (ALL Rating) 4.0/5 780 reviews

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6 Rue du Moulin de Brou, 01000 BOURG EN BRESSE, France

Description

ALLSAFE approved hotel

This hotel is Planet 21 Bronze

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

ibis Bourg-en-Bresse

6 Rue du Moulin de Brou
01000 BOURG EN BRESSE
France

GPS:46.200159, 5.239502

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

BAR

Non contractual photo

The Bar : a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  780 reviews

TripAdvisor Rating  4.0/5  342 reviews

Tired room, terrible meal in restaurant

Customer review rating 1.0/5

Ian C. Couples - Confirmed reviews ALL

This hotels needs a revamp. The room was small by Ibis standards, the washbasin leaked and behind the loo was not to be investigated closely. The staff in the restaurant had no clue and the quality of the food was very poor. The worst Ibis we have stayed in .

Dear IAN C., Thank you for taking the time to tell us about your experience at the ibis Bourg-en-Bresse. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, MACHADO Diogo - Management assistant

Clean hotel, good breakfast

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Friendly staff. Comfortable bed. Very nice breakfast.

All fine

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

As expected. Parking in front of the door, friendly staff, clean room. Only negative thing was a large truck running its engine in front of my window on Sunday morning.

Well located, very comfortable

Customer review rating 5.0/5

Paul Friends - Confirmed reviews ALL

Had a wonderful stay, very close to restaurants. Very good breakfast, comfortable rooms.

Dear PAUL R., We very much appreciate your comments regarding your stay at the ibis Bourg-en-Bresse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, MACHADO Diogo - Adjoint de direction

Don’t stay here

TripAdvisor rating 1.0/5

Alex B Solo travel - TripAdvisor review

Don’t stay at this hotel. The room smelled awful, like an animal had died in the ventilation system. The hotel knew it was a problem because they had set up a purifier in the room, which did nothing to help the putrid stink. But they still felt it was okay to let people stay in that room. I was offered a free breakfast for the inconvenience, but a Michelin star dinner at Joel Robuchon wouldn’t have made up for it. Tres mal.

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Other web-users rate our hotel

  • 318 reviews 8.9/10 Location
  • 774 reviews 4.6/10 Room
  • 614 reviews 8.8/10 Service
  • 10 reviews 5.8/10 WiFi
  • 504 reviews 3.8/10 Comfort
  • 353 reviews 8/10 Breakfast
  • 298 reviews 4.1/10 Food
  • 249 reviews 4.8/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.