ibis Bourg-en-Bresse 3 stars

Customer review rating (ALL Rating) 4.1/5 784 reviews

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Description

Our accommodation(s)

Hotel location

ibis Bourg-en-Bresse

6 Rue du Moulin de Brou
01000 BOURG EN BRESSE
France

GPS:46.200159, 5.239502

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

BAR

Non contractual photo

The Bar : a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  784 reviews

TripAdvisor Rating  4.0/5  344 reviews

Well located

Customer review rating 4.0/5

Ben W. Families - Confirmed reviews ALL

Very convenient for out stay on our way to skiing in the Alps.

Dear BEN W., We're glad to hear that our location was convenient for your ski trip to the Alps. We hope you had a fantastic time on the slopes! If you ever find yourself in the area again, we'd love to welcome you back. Safe travels! Sincerely, MACHADO Diogo - Management assistant

Perfect location, on the way to Alpes

Customer review rating 5.0/5

Marie S. Couples - Confirmed reviews ALL

Parking space - no problem, staff very friendly, room absolutely fine - we had everything we needed, quiet, clean, food and drink available on premises.

Dear Marie Thank you for your wonderful feedback! We're thrilled you enjoyed our perfect location en route to the Alps. It's fantastic to hear that you found our parking convenient, our staff friendly, and your room satisfactory with all amenities. We look forward to welcoming you back soon! Best regards, MACHADO Diogo - Management assistant

Great service

Customer review rating 5.0/5

Alan C. Friends - Confirmed reviews ALL

Good

Dear ALAN C., We very much appreciate your comments regarding your stay at the ibis Bourg-en-Bresse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, MACHADO Diogo - Adjoint de direction

Restaurant closed, but the customers are not informed

Customer review rating 2.0/5

Elie G. Families - Confirmed reviews ALL

I booked this particular hotel because it has a restaurant. My family and I booked in advance our meals and to our surprise the restaurant had closed two weeks before our arrival. A fact we learned from the girl at the front desk upon our arrival. A fact, which in my opinion is very dishonest both for the customers, as well as the lady working at the front desk as it was her who had to manage the disappointment of the arriving customers. I can understand that certain events are beyond the control of the hotel manager, such as the cook who left unexpectedly. However, I believe it is the responsibility of the hotel to inform the customers in advance

Dear ELISAVETA Thank you for taking the time to tell us about your experience at the ibis Bourg-en-Bresse. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, MACHADO Diogo - Management assistant

Very pleasant stay

Customer review rating 4.5/5

Mike Couples - Confirmed reviews ALL

Very quiet and pleasant hotel with bar, and a shortish walk from centre of Bourg

Dear MICHAEL G., We very much appreciate your comments regarding your stay at the ibis Bourg-en-Bresse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, MACHADO Diogo - Management assistant

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Other web-users rate our hotel

  • 322 reviews 9/10 Location
  • 775 reviews 4.5/10 Room
  • 619 reviews 9/10 Service
  • 10 reviews 2.8/10 WiFi
  • 507 reviews 3.6/10 Comfort
  • 359 reviews 7.9/10 Breakfast
  • 291 reviews 4.4/10 Food
  • 248 reviews 5.2/10 Cleanliness

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