ibis Bourg-en-Bresse Hotel 3 stars

The hotel is old, well located and quite well maintained. I was not welcomed as Accor member and had to ask for the welcome drink voucher. Only one drink for member of course if Silver. Staff were efficient but not friendly, no smiles. The hotel is advertised as renovated 45 out it 60 I believe). We were given an old room. The air con was extremely inefficient and the "flat screen" Tv was laptop size. Bathroom and shower were adequate. Overall I was disappointed based on the expectation level created by the website and indifferent staff. However for the price paid it was acceptable. I paid approx £68.

Correct

Very helpful staff

Room was good value and perfect place to stay just off the autoroute. Also room was clean and comfortable. Restaurant was a bit expensive for what you get and despite of the pandemic they would not allow us to sit outside so we felt vulnerable inside.

Very welcoming team with friendly words, already there to help. A nice hotel we use regularly when going to the alps ! Strongly recommend.

Room small but clean and what we needed for an overnight stop driving through France. Dinner in restaurant poor. Breakfast OK.

We booked our stay in May 2019 and asked if the 2 rooms could be interconnected as we are a family. When we arrived we were told our room numbers but we had to ask at the desk why the door in between the 2 rooms wouldn’t open. We were told it was locked and there was no other rooms available. This has never happened in the past 5 years of us staying here. We were also disappointed with the choices for the evening meal. Thinking about looking elsewhere for next year.

we found the staff very pleasant and helpful and the guest accomodation was clean and well maintained. however the bathroom was suprisingly badly designed with poor provision for facilities which are normally far better laid out in other Ibis hotels we have stayed at in the past.

Always booked Ibis, this one was the worst I have experienced. It was cold in the hotel, no heating in the common spaces, everyone was freezing during breakfast time. No one understood English, I know we were in France but it is the first time in a hotel no one could understand a word of English. So when I tried to book by phone they said to book online because the didn’t understand. Online I had requested a cot but later I didn’t find one in the room because they didn’t know what “cot” that meant. When I said it in French they look for one but they said that there was not. Anyway the staff was kind and friendly but it was almost impossible to communicate because they did not understand what we said.

Very comfy beds and good breakfast

It was extremely amazing. Although we arrived at 3am in the morning, the staff were so helpful and made everything so accommodating. Just amazing! And check out was just as easy too!

Arrived at the hotel at 19:00 on a Friday night. Lucky me... some room still available. Restaurant La Courte Paille was good but not the best meal I can get in France. Breakfast was good, usual Ibis / Ibis Styles type of Breakfast.

I stayed previously at this hotel, very close from the Royal Monastery of Brou (you need to go and visit it, it is beautiful, it was voted "The favourite monument of the French" in 2014. The staff is friendly and smiling, nice room, nice bar, nice breakfast. very convenient.

Very pleasant hotel in a good position easy to access and continue our journey. We unfortunately did not like the food. Very poor indeed, no taste and mostly bones in the meat (coq au vin). Salad was nice.

Excellent location for a one night stop with friendly staff, good restaurant and free parking. Close to Brou monastery. Newly refurbished rooms are classy and comfortable although typically Ibis small.