ibis Budapest City 3 stars

Customer review rating (ALL Rating) 4.5/5 444 reviews

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Akacfa u. 1-3, NTAK: SZ19000370, szálloda, 1072 BUDAPEST, Hungary

Description

Hotel extras

  • 84 modern guest rooms

  • Parking available

  • Free WiFi

  • Facilities for disabled guests

  • 24/7 bar

Our accommodation(s)

Hotel location

ibis Budapest City

Akacfa u. 1-3, NTAK: SZ19000370, szálloda
1072 BUDAPEST
Hungary

GPS:47.497338, 19.06952

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Enjoy a wide selection of international drinks and beers, along with our 24/7 snack food available at the bar or to take in rooms.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  444 reviews

Customer review rating 4.5/5

Frank W. Solo - Confirmed reviews ALL

Nice hotel at an excellent location. Spacious rooms, maybe a bit oldfashioned, but very clean and with very comfortable bed and renovated bathroom. Staff is doing a great job in maintaining the quality of the hotel and providing excellent service. Breakfast has a large selection and is definitely worth the price. Overall for me (for many years already) the place to go in Budapest!

Thank you so much for your loyalty and for taking the time to write such a wonderful review! Knowing that we have been your favorite place to stay in Budapest for so many years means the world to our entire team. We are delighted that you continue to enjoy our central location, spacious and clean rooms, comfortable beds, and renovated bathrooms. It is also fantastic to hear that our breakfast selection and the team's commitment to maintaining high quality keep making your stays so enjoyable. Thank you again for your continued trust in us. We are already looking forward to welcoming you back on your next trip to the city! Kind regards, László Quality Manager

Customer review rating 5.0/5

Vera K. Families - Confirmed reviews ALL

Wonderful place! The hotel is so clean and cosy! All staff is very polite and amiable,you always feel yourself a welcome guest there. What's more front desk officers are very professional, helpful and friendly. One of them,whose name is Kyrl ( hope I spell correctly) speaks more than several foreign languages and it is so nice to be able to discuss any questions in your native language as well. What concers breakfast,it is out of this world! All dishes are absolutely scrumptious and an utensil feels very cosy! The restaurant provides an amazing choice of food for breakfast and we highly enjoyed the breakfast every day! Also I was pleasantly surprised,that there is even a table where children could paint and play after eating as well- really awesome idea! In general, each detail is being created for providing you a nice rest and comfort. For example, our room was equipped with a bath for a child,that we even have forgotten to request beforehand. All things considered, having spent our vacation there we have got an awesome staying!

Thank you so much for this glowing and detailed review! Reading your words truly made our day. We are delighted that you found our rooms so clean and cosy, and that our breakfast selection—along with the kids' play corner—made such a great impression on you. Knowing that the pre-arranged baby bath in your room provided that extra touch of comfort is wonderful to hear, as we always aim to anticipate our guests' needs. A very special thank you for mentioning Kyryl! We will be sure to pass along your kind words to him—he will be thrilled to know his language skills and helpfulness made you feel right at home. It was an absolute pleasure hosting your family, and we cannot wait to welcome you all back to Budapest for another awesome stay! Kind regards, László Quality Manager

Customer review rating 2.5/5

Kristian K. Families - Confirmed reviews ALL

Good location, ok rooms, nice reception, bad breakfast and staff in the restaurant.

Thank you for taking the time to share your review with us. We are glad to hear that you appreciated our central location, found our reception team welcoming, and were satisfied with your room overall. At the same time, we sincerely apologize that the breakfast quality and the service in our restaurant did not meet your expectations. We aim to provide a positive experience across all areas of our hotel, and your comments regarding the dining area have been passed directly to our restaurant manager so we can review our food selection and team service standards. We appreciate your constructive feedback as it helps us improve, and we hope to have the opportunity to provide you with a much better experience on your next visit to Budapest. Kind regards, László Quality Manager

Customer review rating 3.5/5

Attila C. Families - Confirmed reviews ALL

Well, the hotel is well priced and was clean. I would likely not stay here again because the walls are so thin. You could hear the neighbors talking and they weren’t even yelling. You could also hear every car on the street just generally a very noisy hotel.

Thank you for sharing your review with us. We are glad to hear that you found the hotel well priced and clean during your stay. At the same time, we apologize for the disturbance caused by the noise levels from both inside the building and the street. We understand how important a quiet environment is for a good rest. Regarding your arrival, our standard check in time is at three PM to guarantee that all rooms are thoroughly cleaned and prepared to our quality standards for arriving guests. We appreciate your feedback as it helps us evaluate our guest experience, and we hope to have the opportunity to welcome you back for a quieter stay in the future. Kind regards, László Quality Manager

Customer review rating 4.0/5

Martina H. Families - Confirmed reviews ALL

Standard IBIS, where you will find everything you need. Quiet room, comfortable bed, friendly staff. The hotel is very well located a short distance from the center, right next to the metro station. The only minus was the shower in the bathroom. There were gaps between the shower doors and the wall, as well as between the doors and the floor. The shower was tiny and it was impossible to shower without water getting into the bathroom. I think the hotel staff knew about the problem because we had a towel placed on the shower step - I used it to wipe the bathroom after showering :-)

Thank you very much for your review and high rating. We are delighted to hear that you enjoyed our convenient location, quiet room, comfortable bed, and the friendly service from our staff. We take note of your feedback regarding the shower enclosure in your bathroom. We apologize for the inconvenience caused by the water leaking onto the floor. Your comment has been forwarded to our maintenance team so they can inspect and adjust the shower door seals to prevent this issue in the future. Thank you once again for sharing your experience, and we look forward to welcoming you back on your next visit to Budapest. Kind regards, László Quality Manager

Other web-users rate our hotel

  • 446 reviews 9.4/10 Location
  • 433 reviews 6.7/10 Room
  • 332 reviews 9.4/10 Service
  • 5 reviews 9.1/10 WiFi
  • 243 reviews 7.2/10 Breakfast
  • 204 reviews 8.9/10 Cleanliness

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