Novotel Sunshine Coast Resort 4 stars

Customer review rating (ALL Rating) 3.9/5 4,125 reviews

Novotel Sunshine Coast Resort - Image 1
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Description

Hotel extras

  • Cafe, Bar and Restaurants overlooking private lagoon and swimming pool

  • Private saltwater lagoon with complimentary use of kayaks and catamarans for all guests

  • Walking distance to the patrolled surf beach, Maroochy River boardwalk and 18 hole golf course

  • Sunshine Coast Convention Centre

  • Exclusive one-of-a-kind renovated Overwater Bungalows & a brand new 3 bedroom Grand Bungalow.

Our accommodation(s)

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Hotel location

Novotel Sunshine Coast Resort

270 Ocean Drive, TWIN WATERS
4564 SUNSHINE COAST
Australia

GPS:-26.631233, 153.097443

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  4,125 reviews

TripAdvisor Rating  3.3/5  413 reviews

Customer review rating 2.0/5

Paul M. Couples - Confirmed reviews ALL

Environment The environment of the resort is fabulous and I would highly recommend. Restaurant Ate dinner in the restaurant but had to sit in lobby. Dirty tables. No background music or other atmosphere. Starter and main brought out at the same time. One starter missed altogether. Food was over cooked and poor. We won’t eat dinner in the hotel again. Room Housekeeping We left towels out to be replaced but they weren’t replaced. No water provided in room. Not great.

Customer review rating 1.5/5

Salman P. Families - Confirmed reviews ALL

Smell from carpets, sofa set not cleaned, main door was not locked properly so had to request reception to help, lights were not working so had to call reception, lunch and dinner options are very limited and not customised

Customer review rating 5.0/5

Jane M. Couples - Confirmed reviews ALL

Very professional, hospitable and welcoming.

Hi Jane, Thank you for the positive feedback! We’re happy to hear you enjoyed your experience. Your support means a lot to us, and we look forward to serving you again. Best Regards, Emilia - Guest Service Agent Novotel Sunshine Coast

Customer review rating 5.0/5

Monique C. Couples - Confirmed reviews ALL

Lovely stay at Novotel, got to see some kangaroos as well. Would definitely visit again

Dear Guest, Thank you for your lovely review! We’re so glad you enjoyed your stay at Novotel and had the chance to see some kangaroos; they really do make the experience extra special. We truly appreciate your kind words and would be delighted to welcome you back again in the future. Sincerely, Ashleigh W Front Office Team Leader Novotel Sunshine Coast Resort

Customer review rating 5.0/5

Nicholas C. Families - Confirmed reviews ALL

Have stayed at the Novotel many times. This time was different, we stayed in school holidays & the resort was amazing. Normally it’s quiet & rather boring for the kids, but this time there was stuff for them to do, activities & the kids room.

Dear Nicholas, Thank you for your wonderful review! We’re so glad you enjoyed your stay and hope to welcome you back again soon. Best Regards, Emilia -Guest Service Agent Novotel Sunshine Coast Resort

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Other web-users rate our hotel

  • 1,063 reviews 8.5/10 Location
  • 2,945 reviews 4.6/10 Room
  • 2,350 reviews 6.5/10 Service
  • 32 reviews 0.7/10 WiFi
  • 1,408 reviews 4.4/10 Food
  • 1,049 reviews 3.1/10 Cleanliness
  • 1,004 reviews 5.4/10 Vibe
  • 942 reviews 4.2/10 Comfort

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