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Pullman Madrid Airport & Feria Hotel 4 stars

Customer review rating 4.5/5 4,434 reviews

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Pullman Madrid Airport & Feria
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+ 18 Services

Hotel extras

  • Free Medical Teleassistance, hygiene and safety protocols.

  • Next to IFEMA and Palacio de Congresos

  • Pool open until September 18

  • Family rooms and parking

  • Assisted buffet breakfast

Hotel location

Pullman Madrid Airport & Feria

Avd. Capital de España,10
Campo de las Naciones
Campo de las Naciones
28042 madrid
spain

Tel: +34917210070

Check-in from 14h00

Check out up to 12h00

  • CAMPO DE LAS NACIONES :  122-112-104 CAMPO NACIONES

  • CAMPO DE LAS NACIONES :  8 CAMPO NACIONES

  • By plane

    MADRID BARAJAS At 4km / 2 miles

  • By plane

    TORREJON AFB At 10km / 6.21 miles

  • By train

    ATOCHA At 8km / 4.97 miles

  • By train

    CHAMARTIN At 5km / 3.11 miles

GPS :40.462696, -3.615725

Hotel services

EL PATIO

Art, innovation and creativity come together in a space where guests can sample traditional cuisine brought up to date with the best ingredients in their prime, in the form of balanced, healthy, sustainable and freshly prepared dishes.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • 2 Restaurants
  • One Bar
  • Breakfast
    • Buffet Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 6 Meeting rooms
  • Business Center
    • Self service business center
Hotel Services And Equipments
  • Hotel informations
    • 179 rooms
    • 4 rooms for people with reduced mobility
    • No family room
    • 4 connecting rooms
    • 179 non-smoking rooms
    • 5 floors
  • Languages spoken at the hotel
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line Additional charge
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet Additional charge
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Desk equipment available
    • Shoe shine machine
  • Iron
    • Iron at reception
Access to property
  • Parking Hotel Pullman Madrid Additional charge
    • On site
    • 60 parking spaces
    • Private
    • Electric car recharging units 3,7 kVA
Well-being
  • Pullman Swimming pool
    • Outside
    • On site
  • Fitness Center
    • On site

Our accommodation(s)

Our spacious, varied types of rooms are suited to any need. All of them have free Wifi, minibar, safe, hairdryer and comfortable beds to rest after a day in Madrid.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 170

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 140 people

Find out more

Our guest reviews for
Pullman Madrid Airport & Feria

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

4,434 reviews

TripAdvisor Rating 4.0/5

1,077 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Estancia agradable

Customer review rating 5.0/5

Honorio Families - 16/10/2021 Confirmed reviews ALL

Lo que esperaba

Customer review rating 3.0/5

Olof Business - 11/10/2021 Confirmed reviews ALL

A frozen burger in the restaurant. Sent back and retured with the same cold French fries. Not so awesome.

HOTEL SUPER CONFORTABLE

Customer review rating 5.0/5

A. P. Couples - 05/10/2021 Confirmed reviews ALL

HOTEL PERFECTO PARA DESCANSAR YA SEA UN DIA DE OCIO O TRABAJO.

Estimado Sr P. Le agradecemos enormemente sus comentarios en relación a su estancia en Pullman Madrid Airport & Feria. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Pullman Madrid Airport & Feria

First time in Madrid

Customer review rating 5.0/5

Torsten L. Couples - 30/09/2021 Confirmed reviews ALL

A hotel not in the city center but with easy access to the Metro and in downtown Madrid in minutes.

Dear Mr L., We very much appreciate your comments regarding your stay at the Pullman Madrid Airport & Feria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pullman Madrid Airport & Feria

Good stay friendly staff

Customer review rating 5.0/5

Antonio S. &. C. V. D. Z. Families - 29/09/2021 Confirmed reviews ALL

Sarah and Luis were very attentive and helpful

Dear Manuel, We very much appreciate your comments regarding your stay at the Pullman Madrid Airport & Feria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pullman Madrid Airport & Feria

Good location and the room was very nice.

Customer review rating 4.0/5

William C. Couples - 26/09/2021 Confirmed reviews ALL

We are used to airport hotels with a shuttle so the taxi was a small unanticipated expense. I don't remember if that was the case on previous visits. The hotel restaurant was was closed. Food was still served at the bar, and it was good, but the experience was not quite as good as at the restaurant in the past. The rooms had a little more wear and tear since our last visit, the room's sink, for instance, had someone drop one or two things in it so it had spiderweb cracks, and I believe the wall paper had started to pull away from the wall at one spot.

Dear Mr C. We very much appreciate your comments regarding your stay at the Pullman Madrid Airport & Feria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are working in order to have a shuttle service as soon as the restrictions finished. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

great stay

Customer review rating 4.5/5

Mane A. Families - 18/08/2021 Confirmed reviews ALL

great hospitality. made us feel special and welcomed.

Dear A., We very much appreciate your comments regarding your stay at the Pullman Madrid Airport & Feria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Hoteliers at their Best.

Customer review rating 5.0/5

Dr.thomas E. Couples - 17/08/2021 Confirmed reviews ALL

From check in to room service and housekeeping this was a pleasant exsperience.The hotel has a motivated professional staff as a result of good management.

Customer review rating 5.0/5

Christina B. P. S. Business - 14/08/2021 Confirmed reviews ALL

Hi ! I checked in on the 11/8/21 and checked out on the 13/8/21. As I needed a PCR test for my flight , I called front desk and Eva who was on duty that day was very kind to have organised everything for me . So I just wanted to say Thank you for the great service ! Really appreciated her help ! Warmest Regards, Christina B.

Dear CHRISTINA, We very much appreciate your comments regarding your stay at the Pullman Madrid Airport & Feria. It is always a pleasure to receive positive feedback. I will share your comments with our team and specially with Eva. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Enrique Cabezuelo Front Office Department

Quick overnight stay

Customer review rating 5.0/5

A H. Couples - 25/07/2021 Confirmed reviews ALL

Had a great overnight stay while changing plane at Madrid airport. Staff was pretty nice and helpful, bed super comfy and enjoyed the nesspresso coffee available in room. By the way the food at the restaurant is very good and service quick. I often stay at the Novotel right next door, and gotta say I have a little preference for the Novotel (even though the Pullman is great as well).

Dear ARISTIDE H., We very much appreciate your comments regarding your stay at the Pullman Madrid Airport & Feria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Short

Customer review rating 3.0/5

Anonymous Solo - 21/07/2021 Confirmed reviews ALL

Short

Dear Mr S., Thank you for taking the time to tell us about your experience at the Pullman Madrid Airport & Feria. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Enrique Cabezuelo Departamento de Recepción

Well located

Customer review rating 4.0/5

Mane A. Business - 20/06/2021 Confirmed reviews ALL

Felt welcomed

Dear MANE M., We very much appreciate your comments regarding your stay at the Pullman Madrid Airport & Feria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 3.0/5

Anonymous Business - 01/06/2021 Confirmed reviews ALL

Hotel is quite Noisy and a bit old fashioned

Dear CRISTINA M., Thank you for taking the time to tell us about your experience at the Pullman Madrid Airport & Feria. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are reporting F&B manager in order to improve our breakfast service and of course to avoid this behavior in our employees. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Also you can check your LeClub card where we have charged 700 points as a courtesy. Sincerely, Enrique Cabezuelo Receptionist.

Perfect location for Ifema

Customer review rating 4.0/5

Polo Business - 29/05/2021 Confirmed reviews ALL

Excellent location but deco is a bit old. Exceptional service at the bar/restaurant.

Estimado/a LEOPOLDO S., Le agradecemos enormemente sus comentarios en relación a su estancia en Pullman Madrid Airport & Feria. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo, especialmente a Iris, la camarera que le atendió a la que hace referencia. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Estamos trabajando para mejorar la conexión del Wifi, así como ajustando el servicio del desayuno. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo.

Impecable

Customer review rating 4.5/5

Santiago P. Business - 15/03/2020 Confirmed reviews ALL

Perfecto

Experience

TripAdvisor rating 3.0/5

uneebValencia_Spain Business - 13/11/2019 TripAdvisor review

Bed metress not good enough . They must be replaced with the new ones . Room was not cleaned even it was mentioned to clean room outside door . Reception is very fast and good . Specially when you check in online . Breakfast was excellent

As always, but should keep the level...

TripAdvisor rating 4.0/5

jaimemarfil2015 Couples - 24/08/2019 TripAdvisor review

Al is fine as in Pullman should be, and it is but... we found that fornitures are in not “Pullman brand standards”, blankets with few holes... hair dryer not working.... just few details, but enough to improve. My room was 533

All about location

TripAdvisor rating 4.0/5

Azgators Couples - 19/06/2019 TripAdvisor review

We have stayed here multiple times while travelling through Madrid and making a quick stop. What really sets the Pullman apart from other options is its location and service. Yes there is an airport shuttle that you might have to wait up to 40 minutes for, which we have several times, but there is an easy alternative. If you will be travelling on the metro you may as well buy a day pass in the airport and go on the metro to a stop a block away from the hotel. No waiting, metro runs every few minutes and if weather is good you have a quick safe walk to the hotel. The metro can also be used in the morning if the shuttle is full or late. Up to you. As far as the room. It is fairly standard, but has enough room to spread out, also a very comfortable bed that is far superior to what is offered at the adjoining Novotel. Room was also very quiet even though it faces out toward the feria. If noise is a concern there are rooms that face inwards to the pool area, so its up to you. We also very much appreciate the great service at check in that you get from the men and women at the front desk. Even when we arrive earlier than check in time they find a way to get us a room so we can get our baggage in a room, or take a nap, and get into the city as quick as we can. Always appreciated. I will always pick the Pullman above other airport options when flying through Madrid.

Dear Azgators: We very much appreciate your comments regarding your stay at the "Pullman Madrid Airport & Feria" Hotel. It is always a pleasure to receive your feedback concerning our location. I will share your comments about our great service with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours. Pedro Luis Arroyo Guest Expertise & Sustainable Development Manager

A nice Hotel

TripAdvisor rating 4.0/5

hopetravels59 Couples - 30/11/2018 TripAdvisor review

Very nice Hotel. Reception staff very friendly and helpful. The room was lovely. Very clean. The bed was very comfortable, above average for a hotel bed. The bar area was very nice where we had a nice snack and drink, again the staff were very good

It is a pleasure to receive positive feedback. Thank you hopetravels59! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Laura Peláez Front Office Manager

By far the best hotel in Madrid Airport area

TripAdvisor rating 5.0/5

leonidb645 Family - 25/08/2018 TripAdvisor review

I believe it is by far the best option in the Madrid Airport area. All the other hotels are locked in the middle of industrial nowhere -- whilst Pullman/ Novotel is just across the road from the Juan Carlos park - which is vast and great for walks. The hotel itself is well balanced -- room size, bed comforts etc.are really good. The breakfast is excellent and the staff is very helpful. As a summer destination in Madrid it is the smartest option -- bearing in mind the affordable pricing and easy reach of the city.

Dear Leonidb645, Thank you very much for your review. We are very happy to receive this kind of comments. We are looking forward to have you back in Pullman Madrid. Best regards, Miguel Cubillo Front Desk Manager Assistant.

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