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Pullman Madrid Airport & Feria Hotel 4 stars

Customer review rating 4.5/5 4,348 reviews

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Pullman Madrid Airport & Feria
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+ 11 Services

Hotel extras

  • Free Medical Teleassistance, hygiene and safety protocols.

  • Next to IFEMA and Palacio de Congresos

  • Swimming pool open from July 1st to September 15th

  • Family rooms and parking

  • Assisted buffet breakfast

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessible bathroom
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Early check-in/Late check-out Paying
  • Electric car recharging units
  • Laundry
  • Gift shop/newspaper shop (nearby) Paying
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Golf course 18 holes (nearby) Paying
  • Outdoor tennis court (nearby) Paying
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 7 Meeting room(s)
  • Congress center

Hotel location

Pullman Madrid Airport & Feria

Avd. Capital de España,10
Campo de las Naciones
Campo de las Naciones
28042 madrid
spain

Tel: +34917210070

Fax: (+34)91/7210515

Check-in from 14h00

Check out up to 12h00

  • CAMPO DE LAS NACIONES :  122-112-104 CAMPO NACIONES

  • CAMPO DE LAS NACIONES :  8 CAMPO NACIONES

  • By plane

    MADRID BARAJAS At 4km / 2 miles

  • By plane

    TORREJON AFB At 10km / 6.21 miles

  • By train

    ATOCHA At 8km / 4.97 miles

  • By train

    CHAMARTIN At 5km / 3.11 miles

GPS :40.462696, -3.615725

Our accommodation(s)

Our spacious, varied types of rooms are suited to any need. All of them have free Wifi, minibar, safe, hairdryer and comfortable beds to rest after a day in Madrid.

Our restaurants and bars

EL PATIO

Art, innovation and creativity come together in a space where guests can sample traditional cuisine brought up to date with the best ingredients in their prime, in the form of balanced, healthy, sustainable and freshly prepared dishes.

Non contractual photo

COSMOPOLITAN BAR

The Cosmopolitan Bar offers a dining experience characterized by an extensive range of dishes and tapas, accompanied by a delicious drinks menu. Enjoy one of our special cocktails.

Non contractual photo

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 170

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 140 people

Find out more

Our guest reviews for
Pullman Madrid Airport & Feria

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

4,348 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,071 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Well located

Customer review rating 4.0/5

Mane A. Business - 20/06/2021 Confirmed reviews ALL

Felt welcomed

Dear MANE M., We very much appreciate your comments regarding your stay at the Pullman Madrid Airport & Feria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 3.0/5

Anonymous Business - 01/06/2021 Confirmed reviews ALL

Hotel is quite Noisy and a bit old fashioned

Dear CRISTINA M., Thank you for taking the time to tell us about your experience at the Pullman Madrid Airport & Feria. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are reporting F&B manager in order to improve our breakfast service and of course to avoid this behavior in our employees. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Also you can check your LeClub card where we have charged 700 points as a courtesy. Sincerely, Enrique Cabezuelo Receptionist.

Perfect location for Ifema

Customer review rating 4.0/5

Polo Business - 29/05/2021 Confirmed reviews ALL

Excellent location but deco is a bit old. Exceptional service at the bar/restaurant.

Estimado/a LEOPOLDO S., Le agradecemos enormemente sus comentarios en relación a su estancia en Pullman Madrid Airport & Feria. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo, especialmente a Iris, la camarera que le atendió a la que hace referencia. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Estamos trabajando para mejorar la conexión del Wifi, así como ajustando el servicio del desayuno. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo.

Impecable

Customer review rating 4.5/5

Santiago P. Business - 15/03/2020 Confirmed reviews ALL

Perfecto

Good location, comfy beds, super breakfast

Customer review rating 4.5/5

I W. Families - 08/03/2020 Confirmed reviews ALL

Second time here by choice, good stay, only minus some problems with the room ( window insulation with flaws, windy, air con not proper functioning ending up with some water leaks from the bath ceiling, sink not quite in form, needs repairs). But we didn’t complain during the stay, only told reception on departure to check. Beds are perfect, breakfast leaves no wishes open, excellent bar. Metro station Fiera right arround the corner, good connection to the city center ( 20 min). They have a free shuttle from and to the airport, very convenient.

Excellent service

Customer review rating 5.0/5

Lucía Business - 23/02/2020 Confirmed reviews ALL

The reception staff are exceptionally friendly and helpful. Bed is lovely and comfortable. Complimentary water is great. I always enjoy my stay.

Estimada Lucia, Gracias por alojarse con nosotros en Pullman Madrid Airport & Feria. La opinión de nuestros clientes es muy importante para nosotros por lo que le agradecemos se haya tomado el tiempo en rellenar nuestro cuestionario de calidad. Muchas gracias por sus comentarios positivos que siempre nos animan a seguir trabajando en mejorar día a día. Esperamos recibirle de nuevo proximamente. Reciba un cordial saludo. Laura Peláez Jefa de recepción

Excellent stay

Customer review rating 4.5/5

Eric Business - 17/02/2020 Confirmed reviews ALL

A great hotel that is a great location.

Dear Erik, Thank you for taking the time to share your feedback. We are delighted that you enjoyed your stay with us. We hope to see you again soon. With warm regards, Laura Peláez Front Office Manager

Expensive for what it offers

Customer review rating 3.5/5

Nala Business - 16/02/2020 Confirmed reviews ALL

The Hotel is a classic, but you see its getting old. The bathroom sink is too big, not practical at all, the metal thing that holds the toilet paper was falling of the wall and the paper kept falling. No coffee maschine in the rooms. The little details for 200euros a night should be perfect. Was a little disappointed.Bed was very comfortable.

Dear Nyala , Thank you for taking the time to tell us about your experience at the Pullman Madrid Airport & Feria. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We hope to welcome you in future. Sincerely, Laura Peláez Front Office Manager

Well located for my propose

Customer review rating 4.0/5

Anonymous Business - 14/02/2020 Confirmed reviews ALL

good experience room clean and comfortable staff polite

Dear JULIO, We very much appreciate your comments regarding your stay at the Pullman Madrid Airport & Feria. Thank you again for sharing your experience. We hope your next visit will be as pleasant as the previous one. Sincerely, Pedro Luis Arroyo Experto en Clientes y Director de Desarrollo Sostenible

comfortable stay

Customer review rating 4.5/5

G. Business - 13/02/2020 Confirmed reviews ALL

short but nice stay

Dear Marco, We very much appreciate your comments regarding your stay at the Pullman Madrid Airport & Feria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Miguel Cubillo Front Office Manager Assistant.

Very ugly room

Customer review rating 3.0/5

Tuula K. J. Business - 08/02/2020 Confirmed reviews ALL

The room 527 was very disappointing. Definitely needs updating! The floor is ugly, very used, the walls needs paint and even the bed linen was with marks. Should not be rented for the price we paid.

Dear Tuula: Thanks for letting us know about your recent experience during your stay at “Pullman Madrid Airport & Feria” Hotel. We are very sorry our 527 room did not meet your expectations and we would like to sincerely apologize to you for any inconvenience this may have caused. Your feedback is an invaluable part of our process of improving and we will take all the necessary measures to correct the deficiencies reported by you. We really appreciate you taking time to share your concerns and we trust that you give us a new opportunity to be able to offer you a high quality service. Yours faithfully. Pedro Luis Arroyo Guest Expertise & Sustainable Development Manager

Well located

Customer review rating 3.5/5

Remy Business - 08/02/2020 Confirmed reviews ALL

Big room, clean, shower with multiple water jets. Breakfast not of the expected standard for such category of hotel. Limited choice. Comparable to an Ibis breakfast. The one from the Novotel Madrid Center is far better.

Bonjour Remy: Nous vous remercions d'avoir partagé votre expérience et sommes ravis d'apprendre que vous avez apprécié votre séjour dans notre hôtel “Pullman Madrid Airport & Feria”. C'est très motivant de recevoir des commentaires de nos chers clients, cela nous poussera à améliorer encore plus nos services et vous garantir une meilleure prestation lors de votre prochaine visite. Au plaisir de vous rencontrer bientôt. Bien cordialement. Pedro Luis Arroyo Experto en Clientes y Director de Desarrollo Sostenible

comfortable stay

Customer review rating 4.0/5

Anonymous Business - 30/01/2020 Confirmed reviews ALL

friendly environment

Dear Petr: We very much appreciate your comments regarding your comfortable stay at the "Pullman Madrid Airport & Feria" Hotel. It is always a pleasure to receive your feedback. I will share your comments concerning our friendly staff with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours. Pedro Luis Arroyo Guest Expertise & Sustainable Development Manager

Good stay with friendly staff

Customer review rating 5.0/5

Luis T. Business - 29/01/2020 Confirmed reviews ALL

Friendly staff with great customer service.

Dear Amanda: We very much appreciate your comments regarding your good stay at the "Pullman Madrid Airport & Feria" Hotel. It is always a pleasure to receive your feedback. I will share your comments concerning our friendly staff with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours. Pedro Luis Arroyo Guest Expertise & Sustainable Development Manager

Experience

TripAdvisor rating 3.0/5

uneebValencia_Spain Business - 13/11/2019 TripAdvisor review

Bed metress not good enough . They must be replaced with the new ones . Room was not cleaned even it was mentioned to clean room outside door . Reception is very fast and good . Specially when you check in online . Breakfast was excellent

As always, but should keep the level...

TripAdvisor rating 4.0/5

jaimemarfil2015 Couples - 24/08/2019 TripAdvisor review

Al is fine as in Pullman should be, and it is but... we found that fornitures are in not “Pullman brand standards”, blankets with few holes... hair dryer not working.... just few details, but enough to improve. My room was 533

All about location

TripAdvisor rating 4.0/5

Azgators Couples - 19/06/2019 TripAdvisor review

We have stayed here multiple times while travelling through Madrid and making a quick stop. What really sets the Pullman apart from other options is its location and service. Yes there is an airport shuttle that you might have to wait up to 40 minutes for, which we have several times, but there is an easy alternative. If you will be travelling on the metro you may as well buy a day pass in the airport and go on the metro to a stop a block away from the hotel. No waiting, metro runs every few minutes and if weather is good you have a quick safe walk to the hotel. The metro can also be used in the morning if the shuttle is full or late. Up to you. As far as the room. It is fairly standard, but has enough room to spread out, also a very comfortable bed that is far superior to what is offered at the adjoining Novotel. Room was also very quiet even though it faces out toward the feria. If noise is a concern there are rooms that face inwards to the pool area, so its up to you. We also very much appreciate the great service at check in that you get from the men and women at the front desk. Even when we arrive earlier than check in time they find a way to get us a room so we can get our baggage in a room, or take a nap, and get into the city as quick as we can. Always appreciated. I will always pick the Pullman above other airport options when flying through Madrid.

Dear Azgators: We very much appreciate your comments regarding your stay at the "Pullman Madrid Airport & Feria" Hotel. It is always a pleasure to receive your feedback concerning our location. I will share your comments about our great service with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours. Pedro Luis Arroyo Guest Expertise & Sustainable Development Manager

A nice Hotel

TripAdvisor rating 4.0/5

hopetravels59 Couples - 30/11/2018 TripAdvisor review

Very nice Hotel. Reception staff very friendly and helpful. The room was lovely. Very clean. The bed was very comfortable, above average for a hotel bed. The bar area was very nice where we had a nice snack and drink, again the staff were very good

It is a pleasure to receive positive feedback. Thank you hopetravels59! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Laura Peláez Front Office Manager

By far the best hotel in Madrid Airport area

TripAdvisor rating 5.0/5

leonidb645 Family - 25/08/2018 TripAdvisor review

I believe it is by far the best option in the Madrid Airport area. All the other hotels are locked in the middle of industrial nowhere -- whilst Pullman/ Novotel is just across the road from the Juan Carlos park - which is vast and great for walks. The hotel itself is well balanced -- room size, bed comforts etc.are really good. The breakfast is excellent and the staff is very helpful. As a summer destination in Madrid it is the smartest option -- bearing in mind the affordable pricing and easy reach of the city.

Dear Leonidb645, Thank you very much for your review. We are very happy to receive this kind of comments. We are looking forward to have you back in Pullman Madrid. Best regards, Miguel Cubillo Front Desk Manager Assistant.

Disappointed

TripAdvisor rating 3.0/5

2015LuvTravel Family - 10/08/2018 TripAdvisor review

This is a 2/3-star hotel claiming to be a 4-star. Positives: reliable AP shuttle, shiny spacious reception area, good wifi, good breakfast and its staff, good AC. Negatives: outdated rooms: My room had a broken lock and no chain, old TV with bad pic and sound, one bed cover type that leaves you no options. The pool area and its staff a big joke: no parasols (what you see in pics is not what you get), bad cs in the pool cafeteria, pools shared with the adjacent Novotel no respect for announced working hours. Reception staff do not recognize loyal clients. I got this on a good deal so no regret here but a warning if you are planning to pay top € for it thinking that you are paying for a 4-star.

Dear guest, Thank you for taking the time to share your feedback. We are sorry that your experience did not meet your expectations, please accept our sincerest apologies. Our main objective is our guest´s satisfaction and we read your comments that help us to improve our services. We hope to have the opportunity to better serve you in future. Best regards, Laura Peláez Front Office Manager

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