Mercure Hotel Potsdam City 4 stars

Name: 4 star Mercure Hotel Potsdam City - ALL
Address: Lange Bruecke, POTSDAM, 14467, DE
Telephone: +49331272424
Rating: 4.3

Customer review rating (ALL Rating) 4.3/5 153 reviews

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Lange Bruecke, 14467 POTSDAM, Germany

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Mercure Hotel Potsdam City

Hotel for travellers looking for local and authentic experiences

The 4 star Mercure Hotel Potsdam City is located in the historic city center, opposite Potsdam Palace. All 210 rooms are air-conditioned and have WIFI. The top floors offer a fantastic view of Potsdam and the lakes. Some of the 13 meeting rooms are also located on the top floors and are available for events with up to 200 people. The main train station is only a few minutes' walk away.

After a stroll through the city, visit to castles or a trip to the Havelland, the pleasant comfort of our hotel awaits you. In the summer months, enjoy your meals & drinks on our terrace with Havel view.

Potsdam, the former Prussian royal residence south-west of Berlin, can look back on a fascinating history. Many of the unique buildings and parks in the city are UNESCO World Heritage sites, such as the famous castle and park of Sanssouci.

At the Mercure Hotel Potsdam City, you will be staying in the heart of the historic royal seat.
We are the perfect starting point for discovering palaces, gardens and cultural highlights.
We love Potsdam, and you will too!

Daniel Schmidt, Hotel Management

Hotel extras

Air-conditioned rooms
Free accommodation for two children in their parents' room (up to 11 years)
Tram and bus stop opposite the hotel
The famous Barberini Museum is 200 meters away.
The main train station and the city center are only 500 meters away.

Our accommodation(s)

Room

Standard Room with double bed

2 pers. max
19 m² / 204 sq ft

Bedding 1 x Double bed(s)
Views: City View or Harbour view or Park view

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Room

Privilege Room with 1 double bed

2 pers. max
19 m² / 204 sq ft

Bedding 1 x Double bed(s)
Views: Harbour view or Historic side view or Lake View or Panorama view or Park view

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Room

Standard room with double bed and single bed

3 pers. max
22 m² / 236 sq ft

Bedding 1 x Double bed(s) and 1 x Single bed(s)
Views: City View or Harbour view

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Room

Superior room

2 pers. max
19 m² / 204 sq ft

Bedding 1 x Double bed(s)
Views: Harbour view or Historic side view or Lake View or Panorama view or Park view

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Suite

Junior Suite with Double Bed

4 pers. max
38 m² / 409 sq ft

Bedding 1 x Double bed(s) and 1 x Queen size sofa bed(s)
Views: City View or Harbour view or Historic side view or Lake View or Panorama view...

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Suite

Suite - Maximum

2 pers. max
57 m² / 613 sq ft

Bedding 2 x Twin bed(s)
Views: City View or Harbour view or Panorama view

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Hotel location

Mercure Hotel Potsdam City

Lange Bruecke
14467 POTSDAM
Germany

GPS:52.394157, 13.059694

+49 331 272424

+49 331 272233

Railway station
Highway exit
Ferries

Potsdam Central Station

Railway station

Access: 500 m / 0.31 mi

Caputh

Ferries

Access: 10 km / 6.25 mi

Michendorf

Highway exit

Access: 10 km / 6.21 mi

SPIELCASINO JOKERS GARDEN

Entertainment/theatre district

Access: 100 m / 0.06 mi

Hans Otto Theater

Entertainment and theatre

Access: 100 m / 0.06 mi

Film Museum Potsdam

Museums

Access: 200 m / 0.13 mi 5 min walk

Museum Barberini

Museums

Access: 200 m / 0.13 mi 5 min walk / 1 min drive

BERLIN SCHOENEFELD

Art and Culture

Access: 450 m / 0.28 mi 7 min walk / 2 min drive

CABARET AM OBELISK

Entertainment/theatre district

Access: 500 m / 0.31 mi

Dutch Quarter

Tourist attraction

Access: 500 m / 0.31 mi

UCI Cinema Potsdam

Cinema district

Access: 500 m / 0.31 mi

Chinese House in Sanssouci Park

Historic monument

Access: 2 km / 1.24 mi

Babelsberg Palace

Museums

Access: 2 km / 1.24 mi

CASTLE SANSSOUCI

Historic monument

Access: 2 km / 1.25 mi

Volkspark Potsdam

Botanical gardens

Access: 2 km / 1.24 mi

CECILIENHOF

Historic monument

Access: 2 km / 1.25 mi

The Nikolaisaal

Entertainment/theatre district

Access: 2.3 km / 1.43 mi 20 min walk / 8 min drive

Filmpark Babelsberg

Amusement park

Access: 3 km / 1.88 mi

Havel

River

Access: 100 m / 0.06 mi

Bahnhofspassagen Potsdam

Shopping centre/mall

Access: 200 m / 0.13 mi

Brandenburger Straße

Shopping district

Access: 500 m / 0.31 mi

Stern-Center Potsdam

Shopping centre/mall

Access: 5 km / 3.13 mi

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Pets welcome
Restaurant
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

OSCAR

Culinary delights await you every day at our restaurant Oscar between 6am and 10.30pm. Regional specialties and international dishes are on the menu, and we are happy to serve you on our terrace.

CINEBAR

Open from 5pm to 1am, our Cinebar is a cozy place to meet in the evening. Enjoy a freshly pulled beer or a glass of wine and complement it with some tasty snacks.

Breakfast

Water is part of breakfast at the Mercure Potsdam! Our extensive buffet awaits you from 6 am - in summer, enjoy your breakfast overlooking the river Havel on our harbor-side terrace. We are happy to serve you breakfast in your room at no extra charge.

Meetings & Events

Number of Meeting Room: 20
Surface of the largest room: 200 m² / 2152.78 sq ft
Maximum seats capacity: 200
Maximum capacity for banquets: 105

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.3/5 153 reviews

Viktoryia L. Friends - 7/11/2026 Confirmed reviews ALL

Thank you for your positive feedback! We are pleased to hear that you enjoyed your stay with us and appreciated our location, cleanliness, and breakfast offerings. We look forward to welcoming you back in the future. Mit freundlichen Grüßen, Ihr Team vom Mercure Hotel Potsdam City

Brenda S. Couples - 7/8/2026 Confirmed reviews ALL

Dear Ms. S., Thank you very much for your positive feedback! We are very pleased to hear that you had a wonderful stay with us and were satisfied with our service as well as the cleanliness. We appreciate your compliment regarding the friendly welcome and the upgrade. Additionally, we are glad that you enjoyed the location and the breakfast buffet. We hope to welcome you back to the Mercure Hotel Potsdam City soon. Best regards, Your team at the Mercure Hotel Potsdam City

Can L. Families - 6/29/2026 Confirmed reviews ALL

Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated our location and the view of the city. At the same time, we are sorry to learn that your experience with our staff did not meet your expectations. Providing friendly and helpful service is very important to us, and we take comments like yours seriously. If you would be willing to share more details about your experience, we would greatly appreciate it. Please feel free to contact us directly at hr… Kind regards, Mercure Hotel Potsdam City

Eva K. Friends - 6/22/2026 Confirmed reviews ALL

The Restaurant availability for dinner was limited. No Snacks were available in the Bar either. I pointed out a mistake in a poster announcing the need to evacuate the hotel because of a bomb disposal. The mistake was subsequently corrected by hand. The carpet area next to the buffet station needs to be replaced. My pillow case was too small for the pillow., and the down cover had a hole in it. There is an opportunity for improving hotel management.

Dear Ms. K., Thank you very much for your feedback regarding your stay at our hotel. We are sorry that the availability of the restaurant and bar did not meet your expectations. We will discuss these points internally to improve our service and quality. Best regards, Your team at Mercure Hotel Potsdam City

Andrew S. Business - 6/20/2026 Confirmed reviews ALL

As an international business traveler, I very much depend on the Wi-Fi that a hotel provides to allow me to remain connected to my team and have meetings. Wi-Fi at this hotel was horrendous. It would work for a little bit -30 seconds- and then we just cut out and stop. When you’re in a live meeting, you can’t come in and out of audio and have a constructive meeting. It made me look bad. It didn’t allow me to work from the hotel, which I was very much depending on. don’t have a data plan that I can use for a consistent period on my phone so this really shut me down. I will not be staying at this hotel again because of that. If you want to attract business travelers and honestly probably most travelers, you need to fix your Wi-Fi.

Thank you for your feedback regarding your recent stay at our hotel. We sincerely apologize for the inconvenience you experienced with the Wi-Fi connection, especially as it is crucial for business travelers to maintain seamless communication. We understand the importance of reliable internet access, and your comments will be taken seriously as we continuously strive to improve our services. Kind regards, Ihr Team vom Mercure Hotel Potsdam City

Web-users rating

Other web-users rate our hotel

854 reviews 8.7/10 Location
984 reviews 5.5/10 Room
678 reviews 8.4/10 Service
14 reviews 7.2/10 WiFi
649 reviews 8.8/10 Breakfast
490 reviews 3.2/10 Comfort
281 reviews 6.2/10 Cleanliness
177 reviews 6.2/10 Food

69 reviews 9.1/10 Location
89 reviews 4.9/10 Room
67 reviews 8.5/10 Service
66 reviews 9.1/10 Breakfast
54 reviews 2.8/10 Comfort
21 reviews 6.1/10 Cleanliness
20 reviews 6/10 Vibe
16 reviews 5.8/10 Food

24 reviews 8.3/10 Location
38 reviews 6.3/10 Room
27 reviews 8.7/10 Service
23 reviews 9/10 Breakfast
16 reviews 5.6/10 Cleanliness
15 reviews 3.2/10 Comfort
12 reviews 5.6/10 Vibe

40 reviews 8.8/10 Location
56 reviews 5.5/10 Room
39 reviews 8.1/10 Service
31 reviews 3.9/10 Comfort
25 reviews 8.9/10 Breakfast
15 reviews 6.7/10 Cleanliness
9 reviews 5.9/10 Amenities
9 reviews 3.7/10 Value

15 reviews 8.4/10 Location
32 reviews 5.3/10 Room
31 reviews 8.4/10 Service
20 reviews 9.1/10 Breakfast
12 reviews 3.5/10 Comfort
11 reviews 5.7/10 Cleanliness
10 reviews 5.6/10 Food
9 reviews 5.2/10 Vibe

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

Check-in at Mercure Hotel Potsdam City is from 03:00 PM, and check-out is until 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mercure Hotel Potsdam City regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.