ibis Hyeres Plage Thalassa Hotel 3 stars

Small room with the shower inside the room , no balcony. Was a bit disappointed with the room as usually we always have a good room at any ibis ... the city ibis rooms seem to be more spacious than these !!! We use ibis often during our travels but this was the first we had such a tiny room , we were a couple with a child. For the price we paid it wasn’t worth it . A real disappointment for an ibis ! I was expecting it to be better than the city centre ibis and hence booked a room here . The breakfast was not so good either. No fresh coffee , only machine ones, I guess that’s due to the current sanitary conditions . The location is good if you want to be next to the beach as they have their own access to the beach front . Otherwise overall an ok ok experience , could have been much better. When I arrived the receptionist was busy chit chatting with the client before him that I waited about 15 mins just for them to finish chatting ... been pregnant it wasn’t ideal. He was kind overall but not customer friendly towards me.

Ive got a mix feeling I booked a room via all Accor application at the most expensive rate and I ended up in a middle price room (without being notified) I was in a room which was very noisy because it was near the main road .. I was not aware that the bedroom has an open bedroom with no jerke etc . I really enjoyed the Dodd and the atmosphere of the goe , gardens and spa .

It was a pleasant experience which started before my arrival when we had to do a change on the date of the original reservation. All done without any issue via telephone. However the system had never recognized the change and kept sending me emails with the wrong date confirmed. Very good reception upon arrival, quick check in with welcoming staff and clear instructions for the mask requirements and other hotel information. A bit of disappointment as the hotel did not have elevators to bring our luggage to the second floor. Good room with beautiful view of the sea. Cleanness of the room was very good. Shower set up is not ideal as it does not have doors and it is difficult to not wet outside when you have children to take shower. Good breakfast and overall pleasant experience. Note. This is the second time i answer this questionnaire. A clear sign that Accor system miss something on get up to date with changes.

My family loved the hotel. Very professional team and welcoming team.

great stay. relaxing and soothing. a note for the 'Espace Zen' upstairs: very noisy with the elevators and its voice systems. every time a g. is going up or down... extremely annoying... maybe put a door in between the resting area and the elevator/restrooms? so the area remains really 'zen'. beside it has a wonderful view.