ibis Hyeres Plage Thalassa

We are very familiar with the Presqu'ile de Giens, we have vacationed there regularly in the past 40 years. This was our first stay at the Thalassa Ibis, which we did because our son was staying at the Salines facility. He was there with wife and 2 small children, close to the beach, etc. We enjoyed our stay very much, for the convenience, the location, but certainly also the hotel; good service, friendly staff, the room was comfortable and everything worked just fine.

We had a very positive experience. The staff were lovely - very friendly and helpful. The room was spotless, we particularly enjoyed the salt water pool. Breakfast was good. We had an evening meal one night - Ling with Polenta. Didn’t find the meal anything exceptional but dessert was lovely and service was very attentive. The best feature of the hotel are the helpful staff and excelled pool. Nice breakfast too and comfortable bedroom with TV. We were on the second floor, there isn’t a lift so might be important for older or less mobile guests to be aware of this. Great location to explore nearby Hyeres and the Giens Peninsula with excellent public transport bus stops just outside the hotel.

Receptionist was very pleasant. We were lucky to check in earlier than 3 pm. About 1:30, but were disappointed with lunch. Ceviche made à la minute, not done properly, did not mature in lemon etc... First waitress wasn't very friendly. We got the attention of another one to request lemon. We were expected in Giens for a family affair. We did not get a chance to use the amenities offered by the HOTEL, therefore I will not comment on that.

The overall experience was good, the bedroom was bright & spacious with a little balcony, we were on the 1st floor with no lift and had to carry the luggages. The situation of the hotel is perfect , straight to the beach but you do need to have a car though. The nearest little town is only 10mns walk & have a lovely french market. The breakfast is good and copious & I really loved their salads & meals. The staff were extremely friendly and a big thank for you to the gentleman who welcomed us (sorry I didn’t get his name) he gave us a loads of tips to visit the town & Porquerolles, was very knowledgeable about the area, a really friendly guide, thank you again.

The welcome was fabulous, lovely people at the reception. The snack and restaurant menu were a bit limited. Also I missed water taps to just get a glass of water, or a vending machine to buy water bottles. I could not get tea or water the whole day. It was unclear to me if I could buy tea at the bar. One time I waited at the bar to ask for tea and there was nobody at 5 PM. The breakfast facilities are good, but a bit messy organised by the staff. The tables inside and outside were good and so was the choice of breakfast. It was not clear though if we could also get fried eggs? The facilities at the swimming pool were good, the lounge chairs were good, the outdoor shower was only cold water. The Thalassa customers could get water all day, but the hotel guests could not. The beach and sea were clean. It was very comfortable to sit on the lounge chairs. I think it would be a nice service by the hotel to already place the parasols in the standards in the morning, just to have them there already. I missed the option to make tea and coffee in the room. The bed was super comfortable and the shower really good. I would stay again.