ibis Hyeres Plage Thalassa

Receptionist was very pleasant. We were lucky to check in earlier than 3 pm. About 1:30, but were disappointed with lunch. Ceviche made à la minute, not done properly, did not mature in lemon etc... First waitress wasn't very friendly. We got the attention of another one to request lemon. We were expected in Giens for a family affair. We did not get a chance to use the amenities offered by the HOTEL, therefore I will not comment on that.

The overall experience was good, the bedroom was bright & spacious with a little balcony, we were on the 1st floor with no lift and had to carry the luggages. The situation of the hotel is perfect , straight to the beach but you do need to have a car though. The nearest little town is only 10mns walk & have a lovely french market. The breakfast is good and copious & I really loved their salads & meals. The staff were extremely friendly and a big thank for you to the gentleman who welcomed us (sorry I didn’t get his name) he gave us a loads of tips to visit the town & Porquerolles, was very knowledgeable about the area, a really friendly guide, thank you again.

The welcome was fabulous, lovely people at the reception. The snack and restaurant menu were a bit limited. Also I missed water taps to just get a glass of water, or a vending machine to buy water bottles. I could not get tea or water the whole day. It was unclear to me if I could buy tea at the bar. One time I waited at the bar to ask for tea and there was nobody at 5 PM. The breakfast facilities are good, but a bit messy organised by the staff. The tables inside and outside were good and so was the choice of breakfast. It was not clear though if we could also get fried eggs? The facilities at the swimming pool were good, the lounge chairs were good, the outdoor shower was only cold water. The Thalassa customers could get water all day, but the hotel guests could not. The beach and sea were clean. It was very comfortable to sit on the lounge chairs. I think it would be a nice service by the hotel to already place the parasols in the standards in the morning, just to have them there already. I missed the option to make tea and coffee in the room. The bed was super comfortable and the shower really good. I would stay again.

The pictures on the website might be appealing, but they represent a "previous life" of this hotel. Now the need for maintenance and deep cleaning is visible everywhere. Besides that, the team is nice and helpful and the location is good. Not a good value for the price they charge.

Nice hotel, in a beautiful landscape for a visit, great swimming pool with sea warm water and good food. Good places to visit in the nearby. The staff is very kind and willing to assist. I'll come back, for sure