ibis Hyeres Plage Thalassa 3 stars

Customer review rating (ALL Rating) 4.3/5 1,370 reviews

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Allée de la mer, La Capte, 83400 HYERES, France

Description

Hotel extras

  • Indoor heated seawater swimming pool and solarium

  • On-site thalassotherapy center and spa treatments

  • Two charging stations for Electra electric vehicles

  • 15 minutes from the jetty for Porquerolles

  • 10 minutes from Toulon-Hyères airport

Our accommodation(s)

Hotel location

ibis Hyeres Plage Thalassa

Allée de la mer, La Capte
83400 HYERES
France

GPS:43.057557, 6.147748

Telephone
Fax +33 4 94 58 09 35

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

ATELIER PROVENCE

In our restaurant, enjoy simple friendly cuisine highlighting fresh produce. Discover our menu that evolves with the seasons, as well as the set menu of the day for our half board and full board guests.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,370 reviews

Customer review rating 5.0/5

Alexandre R. Couples - Confirmed reviews ALL

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Monsieur, Nous vous remercions de l'avis laissé sur notre établissement et sommes heureux de lire que vous avez apprécié votre séjour. Vos commentaires ont d'ores et déjà été transmis à nos équipes afin de les encourager encore plus à maintenir la qualité des services proposés à notre clientèle. Espérant vous accueillir à nouveau très bientôt, Veuillez agréer, Monsieur, nos salutations distinguées. La Direction

Customer review rating 4.5/5

Sally N. Families - Confirmed reviews ALL

Overall, it was a very good experience. The hotel staff were very friendly and helpful. We ate in the restaurant which is not very atmospheric but the food was a good and well presented. I would like to have seen more vegetarian choices on the menu and English breakfast tea available for breakfast.

Dear Madam, We very much appreciate your comments regarding your stay at the ibis Hyères Plage Thalassa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely

Customer review rating 2.0/5

John H. Solo - Confirmed reviews ALL

I have stayed in your hotel on 5 occasions, 4 of which have been excellent. Location superb, helpful staff, very good and simple restaurant. On my recent stay a few days ago my room was very hot. I was told the aircon was switched off. Why? No reason given and the suggestion I open the window(and get mosquitos) not much use. Next, a fresh piece of fish at dinner no longer available. Why? Only reason given - decision to no longer offer. Vraiment, une mauvaise surprise.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Customer review rating 1.5/5

Samir H. Couples - Confirmed reviews ALL

we were moved to this hotel by Mercure in Hyere as the had some leak for two or three days and they moved us to this one - not a very clean experience

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Yours sincerely.

Customer review rating 4.0/5

Luc D. Couples - Confirmed reviews ALL

ABCD

Monsieur, Nous vous remercions de l'avis que vous avez laissé sur notre hôtel et sommes ravis de lire votre satisfaction. Espérant vous accueillir à nouveau très bientôt parmi nous, Veuillez agréer, Monsieur, nos salutations distinguées. La Direction

Other web-users rate our hotel

  • 544 reviews 9.4/10 Location
  • 666 reviews 6/10 Room
  • 708 reviews 8.4/10 Service
  • 8 reviews 8/10 WiFi
  • 287 reviews 3.9/10 Cleanliness
  • 277 reviews 8.2/10 Wellness Area
  • 275 reviews 7.7/10 Breakfast
  • 260 reviews 4.7/10 Amenities

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