ibis Styles Toulon Centre Port Hotel 3 stars

We felt like being at home. Great clean and comfortable room. Staff extremely professional and friendly.

Discrimination

Difficile d acces, mal frequente

Nice hotel very spacious bedroom. I would have liked a shower with a smaller step. I enjoyed the breakfast although there wasn't any eggs and just one cereal's bread at 8.30. To have more I would have had to wait 15 mns for the cook to bake it. Never mind.

Great hotel, location and facilities. Close safe parking. Near to Stade Mayol, port, restaurants and city centre.

Stayed for two nights for rugby match. As close to Stad Mayol as you can get. Good breakfast but continental in style, could have catered better for Welsh fans. Good bar with some character. The bar did run out of beer after the match, bad planning. Staff were great and had good english. Close to seafront with great bistros.

Large comfortable rooms, Good meals served in the bar.

The refurbished ground floor is so much more user friendly - a great improvement. Breakfast much improved too. You coped brilliantly with Scarlets fans - such fun and so relaxed. I would never think of staying anywhere else when we play Toulon (staying with Ibis in Bayonne for first time when we play them on 7th). Thank you very much for being so efficient, friendly and welcoming. PS I would have given you a '10' except our shower was blocked and the noisy tanker outside kept me awake

I was booked our stay on accorhotels.com, by selecting a "family package", including 2 rooms together. We are a family of 2 adults and 3 kids all is under age 10. I thought if I book a "family package", including two large rooms, the two rooms will be connecting. But it wasn't. It just turned out that the hotel has no connecting rooms at all and the two large room is even not next to each other. When I've complained at the front desk, the arrogant team only offered us two standard rooms, next to each other, but nothing else, also, they gave me a pack and play bed to setup myself. In the morning, when it was time to pay, they just charge the price of two large rooms for 200 EUR! When I complained about the price and all the hassle what we had, they just said, it was my decision to take the smaller rooms and I should have known they do not have connecting rooms at all.... All staff member, the receptionist and the director was unfriendly and arrogant. I understand it is my mistake, thinking the family package is not automatically means connecting rooms, but then this should be well highlighted on the website also.

Our group of 5 agreed that the hotel was very clean, in good condition and the decoration looked new. The staff were helpful and friendly. The location is excellent for the rugby stadium, immediately adjacent, and very close to the marina where there is a good choice of restaurants. The underground public car park is connected directly to the hotel lobby by a lift.