Mercure Hyeres Centre Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 691 reviews

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Mercure Hyeres Centre Hotel - Image 1
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Mercure Hyeres Centre Hotel - Image 4
19, avenue Ambroise Thomas, 83400 HYERES, France

Description

Hotel extras

  • Free secure car park

  • Large swimming pool

  • Green Key certificate

  • Local, in-season cuisine

  • Fitness center

Our accommodation(s)

Hotel location

Mercure Hyeres Centre Hotel

19, avenue Ambroise Thomas
83400 HYERES
France

GPS:43.11462, 6.134244

Telephone
Fax +33 4 94 35 58 20

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Victor

Glass-walled dining room with terrace and garden by the pool. Regional cuisine

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  691 reviews

TripAdvisor Rating  3.5/5  189 reviews

Customer review rating 2.5/5

Pierre P. Couples - Confirmed reviews ALL

Personnel sympa. Mais propreté limite

Cher Pierre P., Nous vous remercions pour votre retour. Nous prenons vos remarques concernant la propreté très au sérieux et nous nous efforçons d'améliorer nos standards. Nous sommes ravis que vous ayez apprécié le rapport qualité/prix et le service de notre personnel. Cordialement, Hôtel Mercure Hyères Centre

Customer review rating 4.0/5

Francesco L. R. Business - Confirmed reviews ALL

Hotel pulito, stanze ordinate e tenute bene.

Gentile Francesco L. R., L. ringraziamo per le sue gentili parole riguardo alla pulizia e alla cura delle nostre stanze. Siamo lieti che L. sua esperienza presso di noi sia stata positiva e speriamo di accoglierla nuovamente in futuro. Cordiali saluti, Hôtel Mercure Hyères Centre

Customer review rating 4.0/5

Suvodeep D. Couples - Confirmed reviews ALL

We arrived at 1.45 PM on a Friday to attend a wedding. I had spoken to the hotel in advance requesting an early check-in (I am also a loyalty member); the first lady at the reception told me that she would try. We needed to change and leave at 3 PM; hence I asked again at 2.15 PM; the second lady rudely told me that 'check in is at 3 PM, so we can't do anything'. I requested her but she just would not listen. Finally at 2.45 I requested her again, asking that sure 'one' room would be available 15 minutes before time - she reluctantly checked and gave us a room. This was not we expected from an Accor group hotel.

Dear Mr. D., Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you enjoyed your overall experience; however, we sincerely regret the inconvenience you encountered related to the early check-in process. We strive to provide exemplary service to all our guests, and it is disheartening to learn that the interactions you had with our reception staff did not meet your expectations. We appreciate your loyalty as a member of our program and understand the importance of a smooth check-in experience, especially when attending significant events. Your comments regarding staff training have been duly noted and will be addressed with our team to ensure improvements in our service delivery. Thank you once again for your valuable insights. We hope you will consider staying with us in the future, allowing us the opportunity to provide you with a more seamless experience. Best regards, Hôtel Mercure Hyères Centre

Customer review rating 4.5/5

Patricia S. Solo - Confirmed reviews ALL

Personnel sympa

Chère Patricia S., Nous vous remercions pour vos commentaires positifs concernant notre emplacement et l'accueil de notre équipe. Votre satisfaction est notre priorité et nous sommes ravis que votre séjour ait été agréable. Cordialement, Hôtel Mercure Hyères Centre

Customer review rating 4.0/5

Daniel L. Couples - Confirmed reviews ALL

A good location with a difficult parking for large cars ,an hotel in need of room "modernisation " I am comparing with the IBIS golf of St Tropez hotel. The breakfast layout far too dispersed..in need of more "concentration ". The need for anti slipping material in bathtub combined with shower.

Dear Daniel L., Thank you for your feedback regarding your recent stay. We appreciate your positive comments on our location. We acknowledge your concerns about parking for larger vehicles and the layout of our breakfast area. Your input regarding room modernization and safety features will be taken into consideration as we continually strive to enhance our guest experience. Best regards, Hôtel Mercure Hyères Centre

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Other web-users rate our hotel

  • 195 reviews 8.7/10 Location
  • 423 reviews 4.8/10 Room
  • 476 reviews 8.6/10 Service
  • 200 reviews 3.5/10 Cleanliness
  • 173 reviews 8.4/10 Breakfast
  • 102 reviews 8.1/10 Pool
  • 84 reviews 5.6/10 Amenities
  • 32 reviews 8.2/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.