Mercure Hyeres Centre Hotel

Mercure Hyeres Centre Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 831 reviews

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Hotel extras

  • Hotel located 10 minutes from the airport and city center

  • Free outdoor car park

  • Outdoor swimming pool

  • Fully equipped modular meeting rooms

  • Web corner and free WIFI in the hotel

Hotel location

Mercure Hyeres Centre Hotel

19, avenue Ambroise Thomas
83400 HYERES
France

  • By plane

    MARSEILLE PROVENCE At 107km / 66 miles

  • By plane

    NICE COTE D'AZUR At 144km / 89 miles

  • By plane

    TOULON HYERES At 4km / 2 miles

  • By boat

    TOULON At 80km / 50 miles

  • By helicopter

    CUERS At 20km / 12 miles

  • By train

    HYERES At 1km / 0 miles

  • By train

    TOULON At 15km / 9 miles

GPS:43.11462, 6.134244

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Victor

Glass-walled dining room with terrace and garden by the pool. Regional cuisine

Our accommodation(s)

Take a moment to relax in our rooms with their contemporary decor. Choose between two levels of comfort, Standard or Privilege, to suit your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  831 reviews

TripAdvisor Rating  3.5/5  145 reviews

Great staff but hotel location is untypical for an Accor hotel.

Customer review rating 3.5/5

M. Couples - Confirmed reviews ALL

This hotel is difficult to classify since location is untypical. Located in a popular area, this hotel shared its parking with a Flunch cafeteria. Next to the hotel, you have a supermarket carrefour and on the opposite side a large avenue quite busy and noisy. Now the hotel itself is OK and the garden is nice. The staff will do their best to help you. As a Diamond membership, i was expecting an upgrade that I did not get. I was given a connecting room which is generally the source for bad isolation. After complaining, we visited some rooms and finally changed . The team did their best to help and try to resolve the issue. However as room allocation , they should have allocated another room. Rooms are overall Ok but not so large. Breakfast is good enough. The team is nice and helpful but the Flunch environment does not help the hotel reputation.

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Nickel

People in the reception not very professional

Customer review rating 3.5/5

T. J. Business - Confirmed reviews ALL

Wifi connection a bit unstable, which complicated working from the hotel. At the same time, the reception people was not very professional, as we wanted to do an early check-in, if possible, and they were not the most polite people

Dear J. T., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Hyères Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, la direction.

Reasonably located but hotel is worn down and needs cleaning and rooms need renovation

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Check-in took long - only one person available and got interrupted by phone calls. The current check-in counter feels like a temporary solution and I sincerely hope it is because it's not nice. The allocated room was opposite to the elevator, a room with connecting doors and a disabled room. As aircrew, this room is normally not acceptable to us. Especially in case of a late arrival, we require a quiet room away from the elevator and chatting cleaning ladies in the hallway. Also connecting rooms are normally not a good idea. The bathroom was dirty in places and especially the ceiling looked old and in need of cleaning and repair. The lamp in the room was so dusty, it was really disgusting. The wardrobe is a bit of a joke since it is too small to actually properly hang your clothes there. The clothes hangar just doesn't fit. There was also no table in the room to put some items on, only the very small shelf under the tv. The showerhead in the bathroom would not stay upright, it kept falling down, making it impossible to have a shower without actually holding the shower head. Altogether the stay was very average. I was happy we only had to stay here one night because the hotel was well below our standard for hotels. I will feed this info back to the company as well and unless changes are made, I will prefer to stay at a different hotel in the future.

Well located

Customer review rating 3.5/5

Joe Business - Confirmed reviews ALL

Good

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Other web-users rate our hotel

  • 193 reviews 8.3/10 Location
  • 454 reviews 5.3/10 Room
  • 446 reviews 8.5/10 Service
  • 10 reviews 3/10 WiFi
  • 210 reviews 3.6/10 Cleanliness
  • 164 reviews 5.6/10 Food
  • 142 reviews 5.7/10 Breakfast
  • 121 reviews 8.5/10 Pool

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