Mercure Hyeres Centre Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 680 reviews

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Description

Hotel extras

  • Free secure car park

  • Large swimming pool

  • Green Key certificate

  • Local, in-season cuisine

  • Fitness center

Our accommodation(s)

Hotel location

Mercure Hyeres Centre Hotel

19, avenue Ambroise Thomas
83400 HYERES
France

GPS:43.11462, 6.134244

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Victor

Glass-walled dining room with terrace and garden by the pool. Regional cuisine

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  680 reviews

TripAdvisor Rating  3.5/5  189 reviews

Customer review rating 4.0/5

Suvodeep D. Couples - Confirmed reviews ALL

We arrived at 1.45 PM on a Friday to attend a wedding. I had spoken to the hotel in advance requesting an early check-in (I am also a loyalty member); the first lady at the reception told me that she would try. We needed to change and leave at 3 PM; hence I asked again at 2.15 PM; the second lady rudely told me that 'check in is at 3 PM, so we can't do anything'. I requested her but she just would not listen. Finally at 2.45 I requested her again, asking that sure 'one' room would be available 15 minutes before time - she reluctantly checked and gave us a room. This was not we expected from an Accor group hotel.

Dear Mr. D., Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you enjoyed your overall experience; however, we sincerely regret the inconvenience you encountered related to the early check-in process. We strive to provide exemplary service to all our guests, and it is disheartening to learn that the interactions you had with our reception staff did not meet your expectations. We appreciate your loyalty as a member of our program and understand the importance of a smooth check-in experience, especially when attending significant events. Your comments regarding staff training have been duly noted and will be addressed with our team to ensure improvements in our service delivery. Thank you once again for your valuable insights. We hope you will consider staying with us in the future, allowing us the opportunity to provide you with a more seamless experience. Best regards, Hôtel Mercure Hyères Centre

Customer review rating 4.5/5

Patricia S. Solo - Confirmed reviews ALL

Personnel sympa

Chère Patricia S., Nous vous remercions pour vos commentaires positifs concernant notre emplacement et l'accueil de notre équipe. Votre satisfaction est notre priorité et nous sommes ravis que votre séjour ait été agréable. Cordialement, Hôtel Mercure Hyères Centre

Customer review rating 4.0/5

Daniel L. Couples - Confirmed reviews ALL

A good location with a difficult parking for large cars ,an hotel in need of room "modernisation " I am comparing with the IBIS golf of St Tropez hotel. The breakfast layout far too dispersed..in need of more "concentration ". The need for anti slipping material in bathtub combined with shower.

Dear Daniel L., Thank you for your feedback regarding your recent stay. We appreciate your positive comments on our location. We acknowledge your concerns about parking for larger vehicles and the layout of our breakfast area. Your input regarding room modernization and safety features will be taken into consideration as we continually strive to enhance our guest experience. Best regards, Hôtel Mercure Hyères Centre

Customer review rating 4.5/5

Tomasz B. Friends - Confirmed reviews ALL

Stayed at the wedding to attend a wedding not for away. Hotel staff was friendly and everything was clean.

Dear Tomasz B., Thank you for your kind words regarding your recent stay at our hotel. We are pleased to hear that you found our accommodations comfortable and our staff friendly. Your appreciation of our cleanliness standards is particularly valued. Best regards, Hôtel Mercure Hyères Centre

Customer review rating 3.5/5

L A. M. B. Couples - Confirmed reviews ALL

One night stopover.

Dear L A. M. B., Thank you for sharing your feedback regarding your recent stay. We are pleased to hear you found our location convenient A. parking accessible. We appreciate your comments, A. we look forward to welcoming you again for a more satisfying experience. Best regards, Hôtel Mercure Hyères Centre

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Other web-users rate our hotel

  • 194 reviews 8.7/10 Location
  • 421 reviews 4.7/10 Room
  • 479 reviews 8.5/10 Service
  • 199 reviews 3.3/10 Cleanliness
  • 173 reviews 8.3/10 Breakfast
  • 102 reviews 8/10 Pool
  • 84 reviews 5.5/10 Amenities
  • 32 reviews 8.2/10 Bar

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