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Mercure Hyeres Centre Hotel 4 stars

Customer review rating 4.0/5 2,057 reviews
Mercure Hyeres Centre Hotel
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Hotel extras

  • Hotel located 10 minutes from the airport and city center

  • Free outdoor car park

  • Outdoor swimming pool

  • Fully equipped modular meeting rooms

  • Web corner and free WIFI in the hotel

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Shoe shine machine
  • Boutique Gourmande
Leisure and activities
  • Outdoor unheated pool
  • Golf
  • Tennis
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Copy/print service available
Information message

Our hotel is being renovated November 5, 2018, to late March 2019. Because your comfort is our priority!

Hotel location

Mercure Hyeres Centre Hotel

19, avenue Ambroise Thomas
83400
hyeres
france

Tel: +33494650304

Fax: (+33)4/94355820

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    MARSEILLE PROVENCE At 107km / 66 miles

  • By plane

    NICE COTE D'AZUR At 144km / 89 miles

  • By plane

    TOULON HYERES At 4km / 2 miles

  • By boat

    TOULON At 80km / 50 miles

  • By helicopter

    CUERS At 20km / 12 miles

  • By train

    HYERES At 1km / 0 miles

  • By train

    TOULON At 15km / 9 miles

GPS :43.11462, 6.134244

Our accommodations

Take a moment to relax in our rooms with their contemporary decor. Choose between two levels of comfort, Standard or Privilege, to suit your needs.

Standard Room with a double bed

  • Max. number of persons: 2
  • Area: From 20m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege room with one double bed and balcony

  • Max. number of persons: 2
  • Area: From 20m²
  • Views: Pool side, Garden side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products
  • Mini bar with free soft drinks(...)

Family Room with balcony – 1 double bed and 1 sofa bed

  • Max. number of persons: 4
  • Area: From 25m²
  • Views: Garden side, City side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Mini bar with free soft drinks
  • Direct dial telephone

Standard Room with 2 Single beds

  • Max. number of persons: 2
  • Area: From 20m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Mini bar with free soft drinks
  • Direct dial telephone

Junior Suite with balcony – 1 double bed and 1 sofa bed

  • Max. number of persons: 4
  • Area: From 40m²
  • Views: Pool side, Garden side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products
  • Mini bar with free soft drinks(...)

45-m² Apartment with 2 balconies – 1 double bed and 1 sofa bed

  • Max. number of persons: 4
  • Area: From 45m²
  • Views: Garden side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

VICTOR

Type of cuisine: Regional

Photo non contractuelle / Strictly non binding

Glass-walled dining room with terrace and garden by the pool. Regional cuisine

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

L'ESCALE

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 170 m²

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Mercure Hyeres Centre Hotel

100% genuine reviews from our guests

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ALL Rating 4.0/5

2,057 reviews

Accomodation is satisfactory but leveel of service is under par

Customer review rating 4.0/5

Antoine P. Friends - 24/09/2019 Confirmed reviews ALL

Check-in: nice and efficient Rooms: standard comfort but satisfactory Lunch at restaurant: food is really not good Breakfast: deplorable - buffet scarcely filled and not one table cleaned up - did not bother to eat there Check-out: automatically “opted-in” breakfast in the final bill looks very much like a swindle

Hello Antoine, Thank you for taking the time to write a review following your recent visit to Mercure Hotel. We are happy to hear that you have appreciated our efficient staff for your check-in. We are delighted to read you enjoyed ours rooms. We make sure they are welcoming and pleasant for all guests. We are extremely disappointed that you did not enjoy your experience in the restaurant. We strive to offer varied product for every meal, and make sure the quantity is enough according to the needs of our guests. We are sorry it did not meet your needs. We have taken note of your comment about the cleanliness of our tables. We will discuss with the staff concerned and we will make sure it does not happen again. We deeply apologize for the lack of communication about the process with the breakfast payment. Best regards, Zahra Hunault, Director.

A comfortable hotel with parking facilities.

Customer review rating 4.0/5

Anonymous Couples - 30/08/2019 Confirmed reviews ALL

Our three nights stay at the hotel was most enjoyable. The staff were very helpful and understanding. the facilities provided were very good.

Customer review rating 4.0/5

Anonymous Business - 22/08/2019 Confirmed reviews ALL

Do not like the check in process

Dear CHRISTOPHER N., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Hyères Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Second visit - Much better after renovations

Customer review rating 4.0/5

Michel S. Couples - 21/08/2019 Confirmed reviews ALL

Good hotel facilities and excellent service from staff ( reception , bar/restaurant, roomservice)

Dear MICHEL S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Hyères Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Disappointed!

Customer review rating 4.0/5

Jane Couples - 19/08/2019 Confirmed reviews ALL

Poor service, staff not well trained, particularly re arrivals.

Dear MAHMOUD A., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Hyères Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Personnel courtois et tres serviable. Hotel agreable.

Customer review rating 4.0/5

Ks Solo - 31/07/2019 Confirmed reviews ALL

The staff at Hotel Mercure Hyeres is very helpful and friendly, as they were during my last stay. They make you feel welcome and are always ready to answer your questions. The hotel's main public areas are nicely decorated and there is a nice array of activities to keep you occupied (la petanque, la piscine etc.). The breakfast was delicious, however the clean up was slow. The room was very comfortable, however the bathroom was a bit run down and could use a make over. The hotel is overall clean, however some areas were left to desire and lacked attentive care and maintenance (bathroom corners, doors in hallways, shower door and faucets). For a one-night stay, it was fine.

Dear KARINE S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Hyères Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Another stay at the Mercire Hyeres

Customer review rating 4.0/5

Mrs O. Couples - 08/07/2019 Confirmed reviews ALL

Good hotel recently refurbished the balconies could do with some new paint. Staff friendly professional and helpful

Dear BARBARA O., We very much appreciate your comments regarding your stay at the Hôtel Mercure Hyères Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

A very pleasant and relaxing place to stay overnight before catching our flight home from the airport.

Customer review rating 4.0/5

Martin C. Couples - 01/07/2019 Confirmed reviews ALL

Everything was great. I would say only that the restaurant menu seemed rather limited. So we walked into town for dinner - which was fine!

Dear MARTIN C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Hyères Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Not a 4 star experience

Customer review rating 4.0/5

Anonymous Couples - 17/06/2019 Confirmed reviews ALL

The location of the hotel, in a run-down commercial centre and close to a main road, is not appealing. The restaurant menu gave me the impression (perhaps incorrect) that the meals would be ready prepared and just heated up, rather than cooked from fresh ingredients. The personnel were very pleasant and efficient. Secure parking on-site was a good feature. I would not choose to stay here again even though I like Mercure hotels and the price was very competitive due to the accor card advantages.

Dear guest, Thank you for your feedback. I’m glad to know that you enjoyed your stay, and especially with our team. Our parking is great to have your car very close. Every meal of our restaurant is cooked by our chief. I’m sorry if it wasn’t clear for you. Best regards, Zahra Hunault, directrice

good hotel with all facilities at a central location

Customer review rating 4.0/5

Anonymous Couples - 11/06/2019 Confirmed reviews ALL

we had a very nice room. the pool is very relaxing. i think the hotel was pretty full but it was not crowded in the areas. the room was ready for us at arrival, very nice. friendly staff!

Dear guest, Thank you so much for your comment. I’m glad to know that you enjoyed our team. We are always here to help you during your stay. Our pool is indeed great and very relaxing. We hope to see you soon. Zahra Hunault, Directrice

Very goog

Customer review rating 4.0/5

Korinna G. Families - 27/04/2019 Confirmed reviews ALL

The staff were very helpful and friendly and the breakfast was great. The room was very good. as the hotel was undergoing renovations there was noise , weekends too, and dust and this is why I did not give a 10. Location was excellent.

Dear Karinna G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Hyeres Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mme Hunault, directrice

Dr Jacques G.

Customer review rating 4.0/5

Jacques G. Solo - 25/03/2019 Confirmed reviews ALL

I did not stay with you.

Dear JACQUES G., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Hyères Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Very small and noisy room for a lot of money

Customer review rating 4.0/5

E.m. Business - 05/02/2019 Confirmed reviews ALL

Accor site was working badly which resulted in a booking of the wrong date. (error 404). When I arrived at the hotel there was 1 single room available. Room was very expensive and very noisy at night because of all the traffic. Price vs quality really not good at all. We will not return!

Tired hotel with mostly nice staff - Excellent parking facilities

Customer review rating 4.0/5

Peter N. Couples - 07/01/2019 Confirmed reviews ALL

American style hollow core doors with US type locks, definitely not fire resistant. Slippery and dangerous bathtub - virtually impossible to take a shower without splashing water. Nice restaurant staff and bilingual front desk clerk. Terrible elevators! Would not stay again as we were worried about our safety.

Very happy with my four-night stay at the four-star Mercure in Hyeres.

Customer review rating 4.0/5

Stephen R. Couples - 05/01/2019 Confirmed reviews ALL

The room was very comfortable, quiet, warm and spotlessly clean. The balcony and the swimming pool terrace were superb for relaxing in the winter sun.

Convenient location. Relaxing atmosphere.

Customer review rating 4.0/5

Anonymous Couples - 29/12/2018 Confirmed reviews ALL

Breakfast staff should be more present in the breakfast room.

Mr.

Customer review rating 4.0/5

Peter I. Couples - 25/12/2018 Confirmed reviews ALL

Very disappointing

Dear PETER I., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Hyères Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Zahra HUNAULT General Manager

CORRECT

Customer review rating 4.0/5

Lodoud 4. Business - 19/11/2018 Confirmed reviews ALL

HOTEL CORRECT CONFORME AU STANDING MERCURE

Monsieur G., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Hyères Centre. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Zahra HUNAULT Directrice

Ms Paulette J.

Customer review rating 4.0/5

Paulette Families - 07/10/2018 Confirmed reviews ALL

It was ok. Rooms were very clean, they were kept clean. Staff were friendly. Hotel is not as modern though. Definitely not a 4- star

Dear Paulette J., We very much appreciate your comments regarding your stay at the Hôtel Mercure Hyères Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Please note that our hotel will be undergoing renovations from 05/11/18 until mid-March 2019 (the property remains open for the duration of the works) Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Zahra HUNAULT General Manager

Disappointment that Mercure standards were not reached.

Customer review rating 4.0/5

Joe Couples - 26/09/2018 Confirmed reviews ALL

We were disappointed with the Hotel . We had problems with the flushing of the toilet in the room which was not fully resolved. We also had difficulty with the availability of the Express breakfast. We had chosen the Mercure on the basis that a continental breakfast option was available but it proved quiet difficult to get the staff to provide this breakfast option.

Dear JOSEPH B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Hycres Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence with my restaurant Manager about the express breakfast and with my technician about the toilet. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Zahra HUNAULT General Manager
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