Mercure Hyeres Centre Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 726 reviews

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Mercure Hyeres Centre Hotel - Image 1
Mercure Hyeres Centre Hotel - Image 2
Mercure Hyeres Centre Hotel - Image 3
Mercure Hyeres Centre Hotel - Image 4
19, avenue Ambroise Thomas, 83400 HYERES, France

Description

Hotel extras

  • Free secure car park

  • Large swimming pool

  • Green Key certificate

  • Local, in-season cuisine

  • Fitness center

Our accommodation(s)

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Hotel location

Mercure Hyeres Centre Hotel

19, avenue Ambroise Thomas
83400 HYERES
France

GPS:43.11462, 6.134244

Telephone
Fax +33 4 94 35 58 20

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Victor

Glass-walled dining room with terrace and garden by the pool. Regional cuisine

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  726 reviews

TripAdvisor Rating  3.5/5  186 reviews

Customer review rating 2.0/5

Laurent L. Couples - Confirmed reviews ALL

Cher Monsieur, Nous vous remercions d’avoir pris le temps de partager votre avis. Nous sommes sincèrement désolés d’apprendre que la propreté de notre établissement n’a pas été à la hauteur de vos attentes et vous présentons toutes nos excuses pour cette expérience. Soyez assuré que vos remarques ont été immédiatement transmises à notre service d’entretien ainsi qu’à notre prestataire en hygiène afin que des vérifications et actions correctives soient mises en place sans délai. Nous vous remercions néanmoins pour votre commentaire concernant la gentillesse de notre personnel, qui sera partagé avec l’équipe. Nous espérons avoir l’opportunité de regagner votre confiance lors d’un prochain séjour. Le Mercure Hyères Centre

No Restaurant or Bar from Friday Lunch to Monday Lunch.

Customer review rating 2.0/5

Nick H. Friends - Confirmed reviews ALL

Dear Sir, Thank you for your feedback. We regret that your experience did not meet your expectations and we sincerely apologize for the inconveniences you encountered. We understand your disappointment regarding the limited services available during your stay. Please allow us to clarify that our bar and restaurant are currently closed during the week, with reopening scheduled for weekends starting early May. However, as a gesture of service, our reception team exceptionally offers a limited drinks service to accommodate guests as best as possible outside official hours. We are sorry that this arrangement did not meet your needs, and we have shared your comments with the concerned departments to ensure a better experience for all our guests. We hope to have the opportunity to welcome you again in better conditions. Mercure Hyères Centre

Disappointing Stay

Customer review rating 0.5/5

Matthew P. Business - Confirmed reviews ALL

Dear Sir, Thank you for taking the time to share your experience. We are truly sorry to learn of your disappointment and we sincerely apologise for the inconvenience caused. We regret that the information regarding the weekend closure of our bar and restaurant was not clearly communicated to you prior to your arrival. We understand how important this is for planning a comfortable stay, and we will take steps to ensure this detail is better relayed in the future. As for the situation concerning the consumption of food in the public areas, please understand that even when reception appears calm, other guests are present in the hotel, and we must maintain certain hygiene and comfort standards for all. That said, we acknowledge your frustration and will review our internal guidelines to allow for more flexibility when circumstances permit. We hope you will reconsider and give us another opportunity to welcome you under more favourable conditions. Mercure Hyères Centre

TOP

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Madame, Monsieur B., Nous vous remercions d’avoir pris le temps de partager votre ressenti suite à votre séjour dans notre établissement. Nous sommes ravis de savoir que vous avez apprécié votre séjour dans notre établissement. Toute notre équipe sera heureuse de vous accueillir à nouveau pour un prochain séjour que nous espérons tout aussi réussi. Sincèrement, Le Mercure Hyères Centre

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Dear Mister R., Thank you for your positive feedback! We're thrilled to hear that you enjoyed your trip, the breakfast, and found the room clean. We strive to make the check-in and check-out process as easy as possible for our guests. We hope to welcome you back soon! Regards, Mercure Hyères Centre

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Other web-users rate our hotel

  • 176 reviews 8.9/10 Location
  • 386 reviews 5.1/10 Room
  • 438 reviews 8.7/10 Service
  • 160 reviews 4.1/10 Cleanliness
  • 154 reviews 8.1/10 Breakfast
  • 98 reviews 9.1/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.