Mercure Hyeres Centre Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 778 reviews

Mercure Hyeres Centre Hotel - Image 1
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Description

Hotel extras

  • Free secure car park

  • Large swimming pool

  • Green Key certificate

  • Local, in-season cuisine

  • Fitness center

Our accommodation(s)

Hotel location

Mercure Hyeres Centre Hotel

19, avenue Ambroise Thomas
83400 HYERES
France

GPS:43.11462, 6.134244

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Victor

Glass-walled dining room with terrace and garden by the pool. Regional cuisine

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  778 reviews

TripAdvisor Rating  3.5/5  182 reviews

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Very good trip. Good breakfast, clean room, easy check in and check out

Dear Mister R., Thank you for your positive feedback! We're thrilled to hear that you enjoyed your trip, the breakfast, and found the room clean. We strive to make the check-in and check-out process as easy as possible for our guests. We hope to welcome you back soon! Regards, Mercure Hyères Centre

Well located

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

As a regular visitor always greeted warmly by the staff. I always stay in room 404 which is perfect as I have a separate lounge area whilst I am working during my stay. However the room is looking quite shabby and would benefit from being redecorated and the carpets cleaned.

Dear Miss S., Thank you for your feedback! We're delighted to hear that you enjoy our location and appreciate the warm welcome from our staff. It's great to know that Room 404 meets your needs for your work during your stays. We acknowledge your comments regarding the condition of the room and the carpets. Your insights are valuable, and we are committed to making improvements based on guest feedback. We will certainly look into the possibility of redecorating and ensuring that the carpets are clean and well-maintained. Thank you for your understanding regarding the service preferences during your stay for sustainability. We hope to welcome you back soon and provide you with an even better experience! Best regards, Mercure Hyères Centre

Great hotel

Customer review rating 5.0/5

Jon Couples - Confirmed reviews ALL

We stayed for 2 nights, upgraded as gold card members. Very clean hotel, nice common areas including the pool. Rather dated from the outside, but well worth staying at. Short walk to old and new town centres. Very good breakfast.

Dear Mister D., Thank you for sharing your experience following your stay at our hotel. We are delighted to hear that you enjoyed your stay and appreciated the free upgrade as an Accor Gold member. We are pleased that you found our hotel and the common areas, including the pool, enjoyable. While the exterior may appear a bit dated, we are glad that you found your stay worthwhile. Our convenient location, with a short walk to the city center, is something we take pride in. We are also happy to hear that you enjoyed the very good breakfast. We will pass on your kind words to Nathalie. We look forward to welcoming you back soon. Sincerely, Mercure Hyères Centre

Vhhb

Customer review rating 5.0/5

S. Solo - Confirmed reviews ALL

Gghh

Cher Monsieur S., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Hyères Centre. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Nous espérons avoir le plaisir de vous accueillir à nouveau pour une prochaine visite sur Hyères. Nous nous tenons à votre entière disposition. Le Mercure Hyères Centre

Customer review rating 2.0/5

Jen Business - Confirmed reviews ALL

My room wasn't as clean as expected with the toilet stained and mould marks on the sheets. My dinner was tepid, not hot. Really not the experience I was hoping for.

Dear Misses B., Thank you for taking the time to share your feedback. We sincerely apologize that your stay did not meet your expectations. We regret that the cleanliness of your room and the quality of your dinner were not up to standard. Your comments about the mold stains on the sheets and the toilet's cleanliness have been passed on to the relevant departments for immediate correction. We continuously strive to improve our services and hope you will give us another chance to provide you with an experience more in line with the standards of Mercure and Accor hotels. Sincerely, The Mercure Hyères Centre

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Other web-users rate our hotel

  • 164 reviews 8.6/10 Location
  • 405 reviews 4.8/10 Room
  • 441 reviews 8.3/10 Service
  • 160 reviews 3.8/10 Cleanliness
  • 152 reviews 7.7/10 Breakfast
  • 145 reviews 6.2/10 Food
  • 95 reviews 9.4/10 Pool

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