Ibis Hamburg Alster Centrum 3.5 stars

Customer review rating (ALL Rating) 4.3/5 1,809 reviews

Ibis Hamburg Alster Centrum - Image 1
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Description

Hotel extras

  • Eco-certified hotel in a prime location directly on the Alster

  • Hotel in St. Georg, just a 5-minute walk from the main train station

  • Modern, quiet rooms with comfortable Sweet Bed by ibis

  • Relaxed atmosphere where families are also welcome

  • 24-hour reception desk, parking garage and charging stations nearby

Our accommodation(s)

Hotel location

Ibis Hamburg Alster Centrum

Holzdamm 4-12 + 16
20099 HAMBURG
Germany

GPS:53.556984, 10.004152

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

Kiosk

Our virtual staff will provide you with an extensive range of snacks and drinks around the clock.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,809 reviews

Customer review rating 4.0/5

Birgit R. Families - Confirmed reviews ALL

We enjoyed our stay in Hamburg. The hotel is very well located. The room was great but very small, with two suitcases we could barely move. We really missed having a kettle and some tea/coffee in the room. We really enjoyed the breakfast downstairs.

Dear Birgit, Thank you so much for your lovely feedback! I’m thrilled to hear you enjoyed your stay and appreciated our prime location and breakfast offerings. I understand the room size and the lack of a kettle can be a bit challenging, and I’ll certainly take your suggestions to heart. We hope to welcome you back to ibis Hamburg Alster Centrum for another enjoyable visit! Gaby Schulz Hotel Manager

Customer review rating 4.0/5

Christelle P. Families - Confirmed reviews ALL

Perfect base camp for our Iron Man experience.

Dear Christelle, Thank you so much for your lovely feedback! I’m thrilled to hear that you found our hotel to be the perfect base for your Iron Man experience. It's always great to know our location can enhance your stay. We’d love to welcome you back for your next adventure! Warm regards, Gaby Schulz Hotel Director

Customer review rating 3.5/5

Mark L. Friends - Confirmed reviews ALL

Easy, accommodating check-in process. Stylish lobby. Room was efficient with every space utilized. Beds were surprisingly comfortable. Sadly we could not adjust air flow into our very stuffy and overly warm room. Had to sleep with windows open all night for comfort and breathability with the noise of many trains charging through our dreams.

Hallo Mark, vielen Dank für Ihr Feedback! Es freut uns zu hören, dass Ihnen der Check-in und die Lobby gefallen haben und dass Sie mit dem Bettkomfort zufrieden waren. Es tut mir leid, dass die Raumtemperatur Ihren Aufenthalt beeinträchtigt hat. Wir nehmen solche Rückmeldungen ernst und werden versuchen, die Klimatisierung zu optimieren, damit sich unsere Gäste wohler fühlen. Ich hoffe, Sie besuchen uns bald wieder! Gaby Schulz Hoteldirektorin

Customer review rating 0.5/5

Henrik J. Families - Confirmed reviews ALL

Parking costs 45€ for one night not acceptable. I‘ll newer come again!

Dear Mr. J., Thank you for sharing your feedback regarding the parking fees. I understand that the cost may seem high, and I regret that it impacted your experience. The parking is public. Your comments are valuable to us as we continuously strive to enhance our services. Sincerely, Gaby Schulz Hotel Manager

Customer review rating 4.5/5

Kurt C. Friends - Confirmed reviews ALL

Easy to book and check-out.

Dear Kurt, Thank you for your positive feedback regarding our convenient location and the ease of booking and check-out. We are delighted to hear that you enjoyed your stay and found our services to your satisfaction. Best regards Sarah Schönwälder ibis Hamburg Alster Centrum

Other web-users rate our hotel

  • 1,188 reviews 9.4/10 Location
  • 1,102 reviews 5.3/10 Room
  • 909 reviews 8.9/10 Service
  • 16 reviews 4.7/10 WiFi
  • 624 reviews 8.6/10 Breakfast
  • 392 reviews 6.9/10 Cleanliness
  • 233 reviews 5.1/10 Value
  • 38 reviews 1.7/10 Bar

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