Sofitel Roma Villa Borghese 5 stars

Customer review rating (ALL Rating) 4.7/5 754 reviews

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Description

Hotel extras

  • In the heart of Rome, near main attractions

  • Renovated by the architect and designer Jean-Philippe Nuel

  • Rooftop restaurant and lounge bar with a unique view of Rome

  • In a quiet street, just in front of Villa Borghese gardens

  • Tailor-made concierge service

Our accommodation(s)

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Hotel location

Sofitel Roma Villa Borghese

Via Lombardia 47
00187 ROME
Italy

GPS:41.907516, 12.486524

Access and transport

Hotel services

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On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

SETTIMO PANORAMIC FLAVOURS OF ROME

Settimo, a refined rooftop restaurant, with shades of green and an enchanting view over Rome, welcomes you for a unique experience. Enjoy the modern Roman specialties of the chef Giuseppe D Alessio.

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ALL Rating  4.7/5  754 reviews

Customer review rating 5.0/5

Gina L. Couples - Confirmed reviews ALL

Welcoming, helpful, the staff is very professional. Location is quiet yet so close to so many beautiful sights. I highly recommend it!

Dear Mrs. L., Thank you for your kind words regarding your recent stay! We are delighted to hear that you appreciated our location, accommodations, and the professionalism of our staff. Your satisfaction is our top priority and means a great deal to us. Hope to welcome you back soon, Warm Regards Serena Ciotti Guest Relation

Customer review rating 3.0/5

Ron L. Couples - Confirmed reviews ALL

We stayed there before and this time experienced changes in staff both with the restaurant and downstairs , not to the better.

Dear Guest, Thank you for sharing your feedback with us. We are truly sorry to hear about your experience during this recent stay. Our team is usually recognized and appreciated for being friendly, welcoming, and professional, so we are deeply sorry that we did not deliver that same standard of service for you this time, especially as a returning guest. Please rest assured that we are addressing your comments with our restaurant and front desk teams to ensure our high standards are consistently met. We hope to have the pleasure of welcoming you back soon to exceed your expectations and restore your trust in us. Warm regards, Serena Ciotti Guest Relation

Customer review rating 2.5/5

Stephane V. Couples - Confirmed reviews ALL

The room and the bathroom was very small and not very practical. Absolutely not worth the price we paid for.

Dear Guest, Thank you so much for taking the time to share your review with us. We are truly sorry that the room did not fully meet your expectations and that you felt it was not practical. We always try to pamper our guests, and for your stay, we were delighted to offer you a complimentary room upgrade compared to the category you originally booked. We are genuinely sorry that this arrangement did not make your stay as comfortable as we had hoped. On the other hand, it fills our hearts with joy to know that you enjoyed the warmth and friendliness of our team. Knowing that our staff made a positive impression means the world to us! We would be truly honored to welcome you back again in the future. Please feel free to reach out to us directly for your next visit so we can personally help you choose the room that best suits your needs and ensure you have a wonderful stay. Warmest regards, Serena Ciotti Guest Relation

Customer review rating 5.0/5

Rose H. Couples - Confirmed reviews ALL

It was wonderful, however at first I did not receive the room I thought I paid for but the hotel was very nice and changed it to the exact one pictured. The staff couldnt have been more helpful from the lobby, reception,restaurant etc. So Clean and beautiful. Great location.

Dear Madame H., It has been a pleasure meeting you and welcoming you to Sofitel Rome Villa Borghese. Thank you for your kind words regarding your recent stay, I am very delighted to hear that we all were able to assist you in finding the room you expected and that you enjoyed our beautiful location and cleanliness. Your feedback motivates us to continue providing exceptional service. Hope to welcome you back for another beautiful stay, Sincerely, Serena Ciotti Guest Relation

Customer review rating 4.5/5

Steven L. Couples - Confirmed reviews ALL

Perfect location to see famous parts of Rome, and near a big green park.

Dear M. L., Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed our location, found your room clean and bright, and had a great experience with our staff. It’s fantastic that you were able to easily explore Rome's famous landmarks and enjoy the nearby park. We hope to welcome you back again very soon! Warm regards, Serena Ciotti Guest Regards

Other web-users rate our hotel

  • 297 reviews 9.5/10 Location
  • 410 reviews 8.7/10 Room
  • 492 reviews 9/10 Service
  • 169 reviews 7/10 Comfort
  • 168 reviews 8.8/10 Food
  • 152 reviews 8.8/10 Breakfast
  • 129 reviews 9.6/10 Vibe
  • 122 reviews 8.4/10 Amenities

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