Mercure Toulouse Centre Wilson Capitole hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 1,164 reviews

Mercure Toulouse Centre Wilson Capitole hotel - Image 1
Mercure Toulouse Centre Wilson Capitole hotel - Image 2
Mercure Toulouse Centre Wilson Capitole hotel - Image 3
Mercure Toulouse Centre Wilson Capitole hotel - Image 4

Description

Hotel extras

  • In downtown Toulouse

  • Dine in your room from 6pm to 10pm.

  • Secluded terrace sheltered from the hustle and bustle of the city center.

  • Private parking garage with direct access to the rooms

  • Metro right outside the hotel, Matabiau train station 15 minutes on foot.

Our accommodation(s)

Hotel location

Mercure Toulouse Centre Wilson Capitole hotel

7 rue Labeda
31000 TOULOUSE
France

GPS:43.604654, 1.448382

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Bar Lounge

Share a moment of relaxation in the cozy and intimate atmosphere of our bar lounge from 6:30am to midnight. Discover Mercure's selection of fine wines selected by our sommelier as well as a wide range of other beverages.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,164 reviews

TripAdvisor Rating  4.0/5  1,104 reviews

Excellent location

Customer review rating 5.0/5

Eleanor H. Couples - Confirmed reviews ALL

We arrived to an upgrade of a privilege room which was a lovely surprise as it was my birthday. Everything easily walkable for two elderly people and restaurants we ate in were both excellent. Long time since visiting Toulouse but will certainly be back for more culture.

Well located but the rooms need renovation.

Customer review rating 3.0/5

Anonymous Friends - Confirmed reviews ALL

Friendly reception staff. Expensive breakfast for what is offered. Very uncomfortable garage.

Dear Guest, Thank you for taking the time to share your feedback. We’re pleased to hear that you appreciated our friendly reception team and convenient location. We understand your comments regarding the need for room renovations and want to assure you that we are constantly evaluating ways to improve our facilities. Regarding the breakfast pricing, we strive to offer a diverse selection of quality products, but we value your input and will review our offering to ensure it meets expectations. As for the garage, while its design is indeed compact, we are glad to offer this amenity in a central location and appreciate your understanding of its constraints. We hope to have the opportunity to welcome you back and provide an even better experience. Kind regards, Valérie MOIROD General Manager

Ideally situated

Customer review rating 5.0/5

Sal Couples - Confirmed reviews ALL

Just one step from the centre of Toulouse. So handy. A beautiful hotel. Such helpful staff. We always stay here.

Dear Guest, Thank you for your kind feedback! We are delighted to know you enjoyed our prime location, just steps from the heart of Toulouse, and appreciated our beautiful hotel and helpful staff. It’s always a pleasure to welcome you back, and we look forward to hosting you again for another great stay. Best regards, Valérie MOIROD General Manager

well located

Customer review rating 4.0/5

P E. Families - Confirmed reviews ALL

Just an overnight stop but all was satisfactory

Dear PETER E., Thank you for sharing your feedback! 😊 We're delighted to know that our convenient location suited your needs and that your stay was satisfactory. We hope to have the opportunity to welcome you back for a longer visit next time! Best regards, Valérie MOIROD General Manager

Hotel getting old, sub standard service

Customer review rating 2.0/5

Mr Business - Confirmed reviews ALL

The overall touch and feel of the hotel is old. The reception area is messy. Rooms are getting old. Service at reception with check-in and check-out is slow and not very welcoming, more transactional.

Dear Guest, Thank you for your feedback. We regret that your experience did not meet your expectations. We note your comments regarding the ageing aspects of the hotel and assure you that we are actively working on the maintenance of the building to deliver a quality service. We are also sorry to hear about the service at reception; providing a warm and efficient welcome is a priority for us, and your feedback will be shared with our team to ensure improvements are made. We hope you will reconsider your decision and give us another chance in the future to provide you with a better experience. Best regards, Valérie MOIROD General Manager

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Other web-users rate our hotel

  • 463 reviews 8.9/10 Location
  • 490 reviews 6.8/10 Room
  • 541 reviews 9.2/10 Service
  • 16 reviews 6.6/10 WiFi
  • 316 reviews 9.2/10 Breakfast
  • 139 reviews 7.8/10 Cleanliness
  • 99 reviews 5.4/10 Amenities
  • 44 reviews 3.1/10 Value

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