Mercure Honfleur Hotel 4 stars

Customer review rating (ALL Rating) 4.7/5 1,279 reviews

Mercure Honfleur Hotel - Image 1
Mercure Honfleur Hotel - Image 2
Mercure Honfleur Hotel - Image 3
Mercure Honfleur Hotel - Image 4
4 rue des Vases, 14600 HONFLEUR, France

Description

Hotel extras

  • A 2-minute walk from the city center and historic quarter

  • New buffet breakfast with local, regional products

  • Private secure paid car park with 6 electric vehicle charging stations

  • Fitness center

  • Light catering service available 24/7

Our accommodation(s)

Hotel location

Mercure Honfleur Hotel

4 rue des Vases
14600 HONFLEUR
France

GPS:49.418439, 0.237821

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

BAR LOUNGE

Non contractual photo

Small cozy bar with local products.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,279 reviews

TripAdvisor Rating  4.0/5  1,262 reviews

Certificate of excellence 2024

Not at all what we would expect at a 4-star Mercure hotel!

TripAdvisor rating 2.0/5

189ashwyns TripAdvisor review

The positives: The staff were all very friendly, very helpful and accommodating and could not have been nicer. The hotel is well positioned close to the old town and harbour and its multitude of restaurants. Good parking available at the hotel. Nice selection of food for breakfast. Attractive and comfortable public areas. Good beds. The negatives: The room which we had – 412 – was tiny, not at all what we have come to expect from Mercure hotels and certainly not what we would expect from any four-star hotel. The overly large table in the room took up a lot of space and whilst the armchair and other chair were OK to use, they contributed to the overall lack of space. The horribly dark décor accentuated this as did the fact that there was only one small window and very poor lighting in the main bedroom area. The room was so dark that we found ourselves having to have the lights on at almost any time of day! Even then, there was an all-pervading feeling of lack of light! The door to the bathroom – black – had a number of very noticeable scratches and paint chips on it. In the bathroom, there were insufficient facilities to hang towels, bathmats etc. to dry. Space was at a bit of a premium in the bathroom generally although the shower was good, if a bit slippery underfoot. In the main room, the electric light switches and the power points were difficult to find given the lack of natural light and that they were black against black walls. Whilst it was nice to have a Nespresso machine in the room, there was no way of identifying what the various pods provided were, so it was potluck as to what coffee one ended up with. Also, if one was not familiar with how such machines operate, there were no instructions to assist. Finally, the carpet in our room looked dirty and well-used In summary, our stay was somewhat spoiled by the fact that we were paying four-star prices for a bedroom which was smaller than many we have experience in two-star hotels at one-third the price. This hotel’s accommodation certainly fell far short of the space standards we have come to expect from stays at other Mercure hotels both in France and elsewhere.

Customer review rating 4.0/5

Juan D. V. Business - Confirmed reviews ALL

Confortable and agreeable

Estimado Huésped, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Celine Legrand General Manager

Customer review rating 5.0/5

Janet C. Couples - Confirmed reviews ALL

Have stayed here regularly for many years and always consistently good service and comfortable

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Celine Legrand General Manager

Customer review rating 5.0/5

Paul W. Couples - Confirmed reviews ALL

good parking - good location and nice room

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nathan Receptionnist

Customer review rating 4.0/5

Barbara C. Solo - Confirmed reviews ALL

Lovely staff, only real issue was the toilet seat was cracked so pinched!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay. We take care of this so that it no longer happens. Sorry about that. Hope to see you again very soon. Sincerely, Nathan Receptionnist

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Other web-users rate our hotel

  • 459 reviews 9.3/10 Location
  • 473 reviews 7.9/10 Room
  • 590 reviews 9.5/10 Service
  • 10 reviews 2.9/10 WiFi
  • 351 reviews 8.9/10 Breakfast
  • 158 reviews 9.6/10 Cleanliness
  • 60 reviews 6/10 Vibe
  • 54 reviews 5.1/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.