Customer review rating 4.3/5 11,647 reviews
ALLSAFE approved hotel
Indoor heated pool with natural light
Elegant, modern restaurant, relaxed dining
Choice of flexible rooms for events that work
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.
Check-in from - Check out up to
Enjoy modern decor and ergonomic comfort. Queen bed, en-suite bath or shower, sofa bed, large flexible work area, complimentary WIFI access, 55'' LCD TV, hairdryer, iron, laptop safe, fridge, tea/coffee, Up to 2 adults and 2 children. Enjoy modern decor and ergonomic comfort. Queen bed, en-suite bath or shower, sofa bed, large flexible work area, complimentary WIFI access, 55'' LCD TV, hairdryer, iron, laptop safe, fridge, tea/coffee, Up to 2 adults and 1 child.
Superior room with 1 queen size bed
Superior room with 1 queen size bed and a sofa
Family Room with 1 queen size bed and 1 convertible double sofa
Superior room with 2 single beds and 1 sofa
Executive room with 1 queen size bed and 1 single sofa
Deluxe Executive with 1 queen size bed and 1 single sofa
Number of meeting rooms: 7
Maximum size: 200 m²
Maximum capacity: 210 people
Maximum banquet capacity: 140 people
100% genuine reviews from our guestsFind out more
Nice hotel expensive parking
Ian Couples - 18/10/2021 Confirmed reviews ALL
Hotel lovely, but at £14 a night to park is ridiculous. This would really make us avoid a longer stay in Novatel York.
Anonymous Solo - 18/10/2021 Confirmed reviews ALL
Sheets were not clean
Excellent Location for business or sightseeing
Chris H. Business - 18/10/2021 Confirmed reviews ALL
Well appointed rooms, excellent staff team, friendly informative and helpful. What more could you ask for in these still difficult times?
Good hotel in good location
Dave Families - 18/10/2021 Confirmed reviews ALL
This is a really good hotel but it doesn't get top marks because as I stayed for more than one night the room wasn't cleaned each day. I enquired at reception as to why, to be given the answer: Covid. Now we are 7 months out of lock down and in my opinion the hotel are still hiding behind the excuse of "Covid" to reduce costs and standards. Not good enough for a hotel of this standard particularly as I paid top prices (the hotel was full for marathon weekend).
Excellent location, great service.
Anonymous Couples - 18/10/2021 Confirmed reviews ALL
Booking, and eventually check in, was seamless. I say eventually as I booked on line much earlier in the year. Since booking my wife unfortunately suffered a stroke and is currently wheelchair bound much of the time. However, your staff were great and always helpful. My only criticism would therefore be, better maintenance of access points such as doors. Several of the doors in public areas had magnets to hold them open but these were not working in some cases which meant that the openings were very narrow and difficult to negotiate for the two of us, had my wife been on her own it would have been impossible for her, especially if she had had any luggage with her! That said whenever asked staff were extremely helpful and attentive. Our stay was enjoyable and we will no doubt be back.
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