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Novotel York Centre Hotel 4 stars

Customer review rating 4.3/5 10,569 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel York Centre
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+ 22 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Indoor heated pool with natural light

  • Elegant, modern restaurant, relaxed dining

  • Choice of flexible rooms for events that work

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • PorterPaying
Leisure and activities
  • Indoor heated pool
  • Boat excursions (Nearby)
  • Bike rack facilities
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

Novotel York Centre

Fishergate
YO10 4FD
york
united kingdom

Tel: +441133969004

Fax: (+44)1904/610925

Check-in from 14h00

Check out up to 12h00

  • By plane

    LEEDS BRADFORD At 50km / 31.25 miles

  • By plane

    MANCHESTER At 136km / 85 miles

  • By plane

    SHEFFIELD AIROPRT At 93.33km / 58 miles

  • By boat

    HULL At 60km / 37.5 miles

  • By boat

    NEWCASTLE At 140.81km / 87.5 miles

  • By helicopter

    YORK RACE COURSE HELIPAD At 1.61km / 1 miles

  • By helicopter

    YORK RACECOURSE At 1.61km / 1 miles

  • By car

    A19 At 0.1km / 0.06 miles

  • By car

    A64 At 3.22km / 2 miles

  • By car

    AIM/A19 At 20km / 12.5 miles

  • By train

    LEEDS At 32.18km / 20 miles

  • By train

    YORK STATION At 1.61km / 1 miles

GPS :53.952728, -1.077586

Our accommodation(s)

Enjoy modern decor and ergonomic comfort. Queen bed, en-suite bath or shower, sofa bed, large flexible work area, complimentary WIFI access, 55'' LCD TV, hairdryer, iron, laptop safe, fridge, tea/coffee, Up to 2 adults and 2 children. Enjoy modern decor and ergonomic comfort. Queen bed, en-suite bath or shower, sofa bed, large flexible work area, complimentary WIFI access, 55'' LCD TV, hairdryer, iron, laptop safe, fridge, tea/coffee, Up to 2 adults and 1 child.

Superior room with 1 queen size bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering

Superior room with 1 queen size bed and a sofa

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering

Family Room with 1 queen size bed and 1 convertible double sofa

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering

Superior room with 2 single beds and 1 sofa

Accessible room
  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering

Executive room with 1 queen size bed and 1 single sofa

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering

Deluxe Executive with 1 queen size bed and 1 single sofa

  • Max. number of persons: 3
Rooms

Our restaurants and bars

RESTAURANT

Type of cuisine: International

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Menu (PDF)

Lunch

12:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 20:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 200 m²

  • Maximum capacity: 210 people

  • Maximum banquet capacity: 140 people

Find out more

Our guest reviews for
Novotel York Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

10,569 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,287 reviews

Trying Hard in circumstances

Customer review rating 4.3/5

Ian Couples - 25/10/2020 Confirmed reviews ALL

Generally good stay with staff working hard to overcome constraints of covid

Lovely stay

Customer review rating 4.3/5

Bryan Families - 25/10/2020 Confirmed reviews ALL

Comfortable, clean room and excellent breakfast. The business has put good measures in place to help people to remain safe.

Lovely hotel well located, friendly staff

Customer review rating 4.3/5

Sammie W. Couples - 25/10/2020 Confirmed reviews ALL

We had an amazing night booked by parents for our wedding night it was that nice we stayed another night... Staff were amazing, very friendly approachable and the bar tender was hilarious had a great laugh with him

Good stay

Customer review rating 4.3/5

Kate Couples - 25/10/2020 Confirmed reviews ALL

Nice clean hotel , friendly staff , lovely breakfast , good location from the town centre only about a 7 mins walk

Well located. Comfortable and spacious room

Customer review rating 4.3/5

Ravin Business - 24/10/2020 Confirmed reviews ALL

We had a 4 night stay. The amenities in the room were good. Due to COVID19 we did not have the usual cups and glasses for hot / cold drinks but the reuseable cups were a good idea. The bed was spacious and comfortable. The staff were friendly and attentive - we needed extra pillows, more milk, towels etc was not a problem.

Dear Ravin , Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Petee

Reasonable

Customer review rating 4.3/5

Alan Couples - 24/10/2020 Confirmed reviews ALL

Room ok, staff good but breakfast & breakfast area awful

Dear Alan, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Peter

Nice hotel.

Customer review rating 4.3/5

Mark Couples - 24/10/2020 Confirmed reviews ALL

Just a quick one night visit with not much time spent in the hotel, but It was very nice, clean with modern decor. Great location. Shame we didn’t have time to use the pool. Would stay again

Dear Mark, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Peter

Good stay in a good location

Customer review rating 4.3/5

Shaun W. Couples - 24/10/2020 Confirmed reviews ALL

We really enjoyed staying in York, the hotel is located really close to all the attractions we wanted to do. Staff were really nice and friendly and facilities were ok. The finish in the room was really our only complaint, a few stains on the carpet, paint on the woodwork around door frames and limescale on the shower screen. Overall nothing too bad.

Dear Shaun, Thank you for taking the time to share your feedback. I will share with the rest of the team your comments regarding the little touches in the room. We hope to welcome you back to our hotel very soon! Kind regards, Peter

Nice location, and lovely rooms

Customer review rating 4.3/5

Gabrielle H. Couples - 24/10/2020 Confirmed reviews ALL

Had a lovely time at Novotel, the rooms were lovely and the staff were really helpful, not a far walk from the centre which I liked because you could explore the city whilst you were walking. Easy check in and check out and felt very safe throughout the hotel

Dear Gabrielle , We very much appreciate your comments regarding your stay at the Novotel York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Peter

Well located to emineties but not to close to all the hustle and bustle.

Customer review rating 4.3/5

Graham D. Couples - 21/10/2020 Confirmed reviews ALL

It was absolutely amazing from stepping through the doors and checking in to the whole experience of the bar and restaurant. It was to celebrate a wedding anniversary and we was not disappointed. The rooms were fantastic and we'll equipped the only thing missing was the iron which was supposed to be in the room.

Dear Graham, Thank you for the great review of our hotel! We are glad that you enjoyed your anniversary stay ...sorry about the missing iron though. Thanks again for staying with us and we hope to see you again very soon. Kind regards, Peter

Lovely stay

Customer review rating 4.3/5

C. Couples - 20/10/2020 Confirmed reviews ALL

Lovely stay, very safe and relaxing

Dear C., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Kind regards Peter

Very good stay

Customer review rating 4.3/5

Jane Couples - 20/10/2020 Confirmed reviews ALL

Friendly efficient service. We arrived a little early, but were able to park and use the bar area and toilets. As our room was ready we were also able to check-in. COVID rules clear and explained well. Room was spotless and very comfortable. Very good location a short walk from the city centre, with a riverside walk as an alternative. Would recommend and definitely stay again.

Dear Jane, Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us and hope to see you again very soon. Kind regards, Peter

Excellent location

Customer review rating 4.3/5

Clare Families - 19/10/2020 Confirmed reviews ALL

Very satisfied with our stay. We felt very safe in the hotel, very good one way system in place to ensure guests aren't walking into each other.

Really welcoming

Customer review rating 4.3/5

Kate Couples - 18/10/2020 Confirmed reviews ALL

We stayed for 2 nights and were really impressed with the location and the facilities of the hotel. Staff were very friendly, helpful and accommodating which made our stay feel extra special. Can’t recommend this hotel enough.

Disappointing

Customer review rating 4.3/5

Chris S. Couples - 18/10/2020 Confirmed reviews ALL

Lively greeting friendly front of house, the room was really nice, hotel location is ok, we were told checkout was 12 the next day but house keeping knocked on our room twice between 10&12 to get in to the room, dot give people option to stay and then have house keeping rushing you out.of the door. The breakfast was really poor cold streaky bacon, no fresh milk, our continental breakfast bags were poor, csrial with warm uht milk not pleasant, whilst understanding restrictions due to Covid the whole breakfast experience and service at breakfast were very poor, all in all the hotel was nice positioned well breakfast and house keeping ruined what was meant to be a special weekend

Dear Chris, Thank you for taking the time to tell us about your experience at the Novotel York Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies for being disturbed during your stay. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are investigating and will take appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Should you wish to discus this matter further please contact me on 01…60 Sincerely, Peter

Good stay

Customer review rating 4.3/5

Matt Couples - 18/10/2020 Confirmed reviews ALL

Had an overnight stay at York Novotel. Very comfortable, friendly staff and good decor. Reasonably priced. Close to the centre, walls and river. Felt Covid safe with directions, masks and sanitiser.

Excellent hotel

Customer review rating 4.3/5

Rachel Families - 18/10/2020 Confirmed reviews ALL

We had a great stay. The location of the hotel is fabulous and the hotel has a lovely feel to it. Staff are very helpful and friendly.

Good stay

Customer review rating 4.3/5

Ben C. Families - 18/10/2020 Confirmed reviews ALL

Friendly staff, which is everything. Nice, clean room. Use of swimming pool. Lovely food from restaurant.

Good stay

Customer review rating 4.3/5

Mo Couples - 17/10/2020 Confirmed reviews ALL

Clean, spacious and comfortable room. Systems in place to help protect against covid- one way system, sanitisers etc.

Absolutely brilliant

Customer review rating 4.3/5

Connor B. Couples - 17/10/2020 Confirmed reviews ALL

Couldn’t fault the place will be booking again soon.

Our most recent 20 reviews

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