Novotel Madrid City Las Ventas 4 stars

Customer review rating (ALL Rating) 4.6/5 1,148 reviews

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Description

Hotel extras

  • Direct bus to Puerta del Sol and 9 minutes walk to the Metro

  • Family rooms (2 free children up to 16 years old)

  • Free minibar in the Executive Room if you book on our website

  • Pool open from May 15 to September 15

  • Pets welcome, reservation required prior to arrival

Our accommodation(s)

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Hotel location

Novotel Madrid City Las Ventas

Albacete 1, Esquina avenida de badajoz
28027 MADRID
Spain

GPS:40.441433, -3.657524

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANTE INSOLITO

Its exquisite Mediterranean-Oriental fusion cuisine with fresh ingredients is complemented by amazing views from the terrace. Relax with a signature cocktail in the bar area, watching TV matches.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,148 reviews

TripAdvisor Rating  4.3/5  194 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Christophe B. Business - Confirmed reviews ALL

1 night close from business center, and not far from downtown

Customer review rating 5.0/5

Salomon M. S. Business - Confirmed reviews ALL

Great location and exceptional attention! Mi first choice in Madrid!

Mixed feelings

TripAdvisor rating 3.0/5

yhismail TripAdvisor review

Quite a decent hotel, very very far from the busy area which is Gran Via and surrounds....stay here only if you can't afford another hotel in a busy area or if you are in Madrid for a specific reason. Transport to and from the main area very expensive for a family of 5 as smaller taxi's don't take more than 4 passengers. Rather use the extra taxi fare that you would pay, for a hotel in a better area. Another thing I found annoying is there is no porter to help with luggage. Requested a cup to the room, receptionist suggested we collect ourself in order not to be charged. In my years of travelling, haven't experienced service like this. Not sure if it's just a 'Europe thing' ?

Customer review rating 4.5/5

Gerardo A. D. L. C. Families - Confirmed reviews ALL

Gente agradable.

Hola Gerardo, Muchas gracias por su valoración. Nos alegra saber que disfrutó D. una estancia tranquila y que se sintió bien atendido por nuestro equipo. Será un placer recibirle D. nuevo en Novotel Madrid City Las Ventas. Atentamente, Colline, Departamento D. calidad

Customer review rating 3.5/5

Roberta J. R. Business - Confirmed reviews ALL

the hotel was lovely, the restaurant and bar were great - but my room had a strong methane gas or sewer smell - i was in room 601 - my colleagues had it as well

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Other web-users rate our hotel

  • 670 reviews 7.4/10 Location
  • 905 reviews 7.8/10 Room
  • 1,273 reviews 9.3/10 Service
  • 23 reviews 9.3/10 WiFi
  • 663 reviews 8.9/10 Breakfast
  • 428 reviews 7.6/10 Food
  • 423 reviews 8.6/10 Cleanliness
  • 273 reviews 8/10 Amenities

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