Novotel Gent Centrum 3 stars

Name: Novotel Gent Centrum: Hotel in the historic centre of Gent - ALL
Address: Hoogpoort 52, Postadres : Goudenleeuwplein 5, GENT, 9000, BE
Telephone: +3292939002
Rating: 4.2

Customer review rating (ALL Rating) 4.2/5 1,228 reviews

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Hoogpoort 52, Postadres : Goudenleeuwplein 5, 9000 GENT, Belgium

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Novotel Gent Centrum

Hotel that makes every moment matter

Novotel Gent Centrum welcomes you in the heart of historic Ghent, steps from St Bavos Cathedral, the Belfry and lively Korenmarkt. The hotel offers 117 modern rooms for business travelers and families. Children under 16 stay and have breakfast free when sharing with parents. Start the day with a rich breakfast buffet, relax in the wellness with sauna, hammam and fitness, or enjoy the outdoor pool in warmer months while exploring Ghents canals, museums and medieval streets.

The Novotel is ideal for exploring the city centre of Ghent and is in walking distance from pretty much anything you'll want or need. Enjoy the culture and gastronomy of the city at your doorstep and make sure to visit some of its interesting sights. We recommend a visit to the Design Museum, Museum of Industry, Labour and Textiles and the Belfry Tower. Don't forget to take a walk through the Millionaires' Qarter with its opulent houses. Various restaurants, bars, shops can be found around the corner

Experience Ghent, where history, canals and a youthful vibe come together in one of Flanders' most vibrant cities.

Ghent is a city that invites you to explore its history, culture and gastronomy. From Novotel Gent Centrum our guests can step directly into the heart of the city while enjoying the comfort and hospitality of Novotel

Veronique Van Hulle, Hotel Management

Hotel extras

In the heart of the historical city centre
Restaurants, sights and shops within walking distance
Hammam, sauna, fitness centre and outdoor pool
Delicious breakfast buffet, bar and restaurant
Air-conditioned, 100% non-smoking and 24/7 reception

Our accommodation(s)

Room

Standard Room with 1 double bed

2 pers. max
22 m² / 236 sq ft

Bedding 1 x Double bed(s)

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Room

Standard family room with sofa bed

4 pers. max
22 m² / 236 sq ft

Bedding 1 x Double bed(s) and 1 x Double sofa bed(s)

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Room

Superior room innercourt, quiet room with 1 double bed

2 pers. max
24 m² / 258 sq ft

Bedding 1 x Double bed(s)
Views: Courtyard View

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Room

Superior family room innercourt, quiet room with 1 double bed and 1 double sofa bed

Non contractual photo

4 pers. max
24 m² / 258 sq ft

Bedding 1 x Double bed(s) and 1 x Double sofa bed(s)
Views: Courtyard View

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Room

Executive room with view on the historic city with 1 double bed

2 pers. max
25 m² / 269 sq ft

Bedding 1 x Double bed(s)
Views: City View

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Suite

Suite with lounge with historic city view, 1 double bed and 1 double sofa or bunk beds

4 pers. max
42 m² / 452 sq ft

Bedding 1 x Double sofa bed(s) and 1 x Queen size bed(s)
Views: City View

See availabilities

Hotel location

Novotel Gent Centrum

Hoogpoort 52, Postadres : Goudenleeuwplein 5
9000 GENT
Belgium

GPS:51.054213, 3.723646

+32 9 293 90 02

+32 9 224 32 95

Railway station
Bus stop
Highway exit
Helipad/aerodrome

GOUDENLEEUWPLEIN

Bus stop

Access: 100 m / 0.06 mi

ST JAKOBS

Bus stop

Access: 200 m / 0.13 mi

KORENMARKT

Bus stop

Access: 200 m / 0.13 mi

DAMPOORT

Railway station

Access: 1 km / 0.63 mi

GENT CENTRUM

Highway exit

Access: 2 km / 1.25 mi

GENT ANDERE RICHTINGEN

Highway exit

Access: 4 km / 2.5 mi

ST PIETERS

Railway station

Access: 5 km / 3.13 mi

ZAVENTEM

Helipad/aerodrome

Access: 55 km / 34.38 mi

BELFORT

Historic monument

Access: 100 m / 0.06 mi

ST BAAFSPLEIN

Entertainment/theatre district

Access: 100 m / 0.06 mi

NTG

Entertainment/theatre district

Access: 100 m / 0.06 mi

ST JACOBS

Entertainment/theatre district

Access: 200 m / 0.13 mi

CASTLE OF THE COUNTS

Historic monument

Access: 200 m / 0.13 mi

SPHINX

Cinema district

Access: 200 m / 0.13 mi

ST BAAFSCATHEDRAL

Historic monument

Access: 200 m / 0.13 mi

ROYAL OPERA

Opera/symphony/concert hall

Access: 500 m / 0.31 mi

DECASCOOP

Cinema district

Access: 1 km / 0.62 mi

STUDIO SKOOP

Cinema district

Access: 2 km / 1.25 mi

SMAK CONTEMPORARY ART

Museums

Access: 2 km / 1.25 mi

CAPITOLE/MUSIC HALL

Opera/symphony/concert hall

Access: 3 km / 1.86 mi

PLANTENTUIN RUG

Botanical gardens

Access: 5 km / 3.13 mi

ICC

Opera/symphony/concert hall

Access: 5 km / 3.13 mi

FLANDERS SPORT CENTER

Sports centre

Access: 10 km / 6.21 mi

BRUGGE

Tourist attraction

Access: 40 km / 24.86 mi

BELGIAN COAST

Casino

Access: 45 km / 27.96 mi

BRUSSELS

Tourist attraction

Access: 50 km / 31.07 mi

BELGIAN COAST

Tourist attraction

Access: 70 km / 43.75 mi

ARDENNES

Tourist attraction

Access: 160 km / 100 mi

VELDSTRAAT

Shopping district

Access: 200 m / 0.13 mi

SHOPPINGCENTRE ZUID

Shopping district

Access: 500 m / 0.31 mi

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets welcome
Restaurant
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property

GOURMETBAR

Enjoy a seasonal lunch in our atmospheric bar or terrace when the weather is nice.

Meetings & Events

Number of Meeting Room: 7
Surface of the largest room: 120 m² / 1291.668 sq ft
Maximum seats capacity: 100
Maximum capacity for banquets: 80

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.2/5 1,228 reviews

Arlene F. Couples - 7/8/2026 Confirmed reviews ALL

Dear Arlene, We appreciate your kind review. We are thrilled to hear you enjoyed your stay at Novotel Gent Centrum. Our team takes great care to provide warm service, and we’re delighted this enhanced your experience. The central location near St. Bavo’s Cathedral makes exploring Ghent’s medieval charm particularly convenient for our guests. The entire team looks forward to seeing you again in the future. Kind regards, Veronique Van Hulle, General Manager

Richard F. Couples - 7/4/2026 Confirmed reviews ALL

Dear Richard, Thank you for your positive feedback. We are delighted you chose our hotel for your visit to Ghent. It was our pleasure to ensure your room provided the calm atmosphere we aim to offer all our guests. Our team takes pride in helping visitors discover the city’s highlights efficiently, and we’re thrilled this contributed to making your short stay memorable. Being steps away from major landmarks like St. Bavo’s Cathedral makes sharing local insights particularly rewarding for us. We hope to welcome you back in the future. Best wishes, Veronique Van Hulle, General Manager

Nishta H. Friends - 7/4/2026 Confirmed reviews ALL

Location was great. Over priced for what you get as hotel is dated. Hotel service was slow, air conditioning was not working during the whole duration at a time there was a heatwave and was given small fan. It was unbearable everywhere in hotel (felt sorry for the staff!). The room card key did not work so had the get updated at least twice a day for my 5 day stay which was frustrating. I was there with 4 other friends, thankfully we had room each. While location was brilliant, I would not consider staying here again unless drastic renovations are done.

Dear Nishta, We take your feedback seriously and will use it to improve our services. We appreciate your recognition of our daily housekeeping standards, which our team works hard to maintain. However, we sincerely apologize that your experience fell short in several areas. The comfort of our guests during extreme weather is a priority, and we regret the challenges you faced. Our maintenance team typically addresses technical issues promptly, and we’re reviewing procedures to prevent recurring inconveniences. We also note your feedback about service speed and will reinforce training to enhance efficiency. We’re glad our central location near St Bavo’s Cathedral added convenience to your exploration of Ghent’s cultural treasures. We hope to be able to welcome you back on a return visit for an improved experience. Best regards, Veronique Van Hulle, General Manager

John B. Couples - 7/4/2026 Confirmed reviews ALL

When we arrived at the hotel we were told the air conditioning was not working. The weather was very hot in the heatwave The staff at reception offered us the chance to leave at no charge with full refund. We had travelled from Cologne and it would be hard to book another hotel at short notice. The reception staff were very helpful and sympathetic. We were given a fan for the room and they also arranged a discount for us for the two nights of our stay. We could not have asked for more help from them.

Dear John, Thank you for your honest feedback. Rest assured, it will be used to improve our service. We appreciate your recognition of our reception team’s efforts to accommodate you during the unexpected technical challenge. Their immediate solution with alternative cooling and adjusted arrangements reflects our commitment to guest comfort. However, we sincerely apologize that your experience fell short in some areas. While our climate systems undergo regular maintenance, we acknowledge the impact this had during the heatwave. Please know we continually review our room facilities to maintain comfort standards. Nonetheless, we’re pleased the Accor ALL app simplified your booking process. As a Silver member, your continued trust in our loyalty program means a great deal to us. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay. Kind regards, Veronique Van Hulle, General Manager

Michael W. Solo - 7/2/2026 Confirmed reviews ALL

From first setting foot in the Novatel Gent Centrum, the warmth of atmosphere was apparent. Easy check in, questions answered competently with guidance to the hotels facilities covered. Throughout my 3 night stay, all the staff were approachable, jovial and willing to please. The executive room I had was clean, well appointed and quite large. I did not select the breakfast option. But wish I had as the choices available were fantastic. Next time I will.

Dear Michael, Thank you for taking the time to share your feedback. We are delighted to hear you enjoyed your stay at Novotel Gent Centrum. Your kind words about our welcoming atmosphere and efficient check-in process mean a lot to us. We’re glad our team could provide clear guidance about the hotel’s amenities, and that you found the booking process straightforward through our website. As a valued ALL Accor Classic member, we appreciate your continued trust in our services. We hope that you will stay with us again many more times in the future. Best wishes, Veronique Van Hulle, General Manager

Web-users rating

Other web-users rate our hotel

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1,551 reviews 5.3/10 Room
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56 reviews 8.7/10 Location
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20 reviews 9/10 Location
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14 reviews 5.4/10 Cleanliness
13 reviews 4.4/10 Comfort
8 reviews 7.7/10 Breakfast
8 reviews 3.4/10 Vibe

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Novotel Gent Centrum, check-in is available from 03:00 PM, and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Novotel Gent Centrum regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.

What is the cancellation policy?

Can I bring my pet?

Can I book a meeting room?

Can I organize an event or a wedding?

Is the hotel wheelchair accessible?

Can I pay for my stay directly on site?

What landmarks or attractions can be visited on foot from the hotel?

What are the spa highlights and what treatments are offered?

What amenities are available for business travelers?

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I can take advantage of the Members' rate
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Novotel Gent Centrum 3 stars

Hotel extras

Our accommodation(s)

Standard Room with 1 double bed

Standard family room with sofa bed

Superior room innercourt, quiet room with 1 double bed

Superior family room innercourt, quiet room with 1 double bed and 1 double sofa bed

Executive room with view on the historic city with 1 double bed

Suite with lounge with historic city view, 1 double bed and 1 double sofa or bunk beds

Hotel location

Hotel services

GOURMETBAR

GOURMETBAR

Breakfast

Pool

Fitness center

Meetings & Events

Weddings

Our guest reviews

Web-users rating

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

Are there any special offers or discounts available?

What is the cancellation policy?

Can I bring my pet?

Can I book a meeting room?

Can I organize an event or a wedding?

Is the hotel wheelchair accessible?

Can I pay for my stay directly on site?

What landmarks or attractions can be visited on foot from the hotel?

What are the spa highlights and what treatments are offered?

What amenities are available for business travelers?

Our other establishments nearby

Novotel Gent Centrum 3 stars

Description

Hotel extras

Our accommodation(s)

Standard Room with 1 double bed

Standard family room with sofa bed

Suite with lounge with historic city view, 1 double bed and 1 double sofa or bunk beds

Hotel location

Access and transport

Hotel services

GOURMETBAR

GOURMETBAR

Breakfast

Pool

Fitness center

Meetings & Events

Weddings

Our guest reviews

Web-users rating

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

Are there any special offers or discounts available?

What is the cancellation policy?

Can I bring my pet?

Can I book a meeting room?

Can I organize an event or a wedding?

Is the hotel wheelchair accessible?

Can I pay for my stay directly on site?

What landmarks or attractions can be visited on foot from the hotel?

What are the spa highlights and what treatments are offered?

What amenities are available for business travelers?

Our other establishments nearby