ibis London Heathrow Airport Hotel 3 stars

Clean and comfortable, a good night's rest friendly and helpful staff ,I would recommend this hotel as its on the main Bath Rd A4 a good selection of buses that run past the hotel.

I arrived about 20:00. Checked-in and the man checking me in recognized me and said, « Welcome back ». That made me feel good. Room was clean and everything worked. Easy check-out!!

Felt very Covid secure with good screens to protect staff and guests. Room comfy but shower attachment broken so couldn’t enjoy a nice morning shower, advised reception on departure and received a “sorry”

Very pleased to see the bar restaurant open, Dorota and Jose were excellent offering a warm sincere service nothing was too much trouble and enhanced our stay at the Ibis Heathrow Hotel. The enhanced menu was perfect offering a good choice of food, especially the Peri Peri chicken ! Well done

Thank you to all the staff once again for making my stay a very pleasant one. As always the attention to details is very noticeable, a five stars service.!! Looking forward to my next visit.!!!

I stayed for four nights due to work commitments , I was warmly welcomed at check in and on the two occasions that I used the restaurant. The room as always was clean and comfortable and the Wi-Fi very quick. I always love the fact that I can open the window.

Hilda was very courteous at the restaurant and veery helpful!!

Shower water way too hot and impossible to adjust, faucet seemed inoperative. A/C simply not good enough. Fan at full speed and temperature all the way down to minimum, still too hot in the room.

Great overnight stay before flight. Attentive and friendly staff. Rooms while a little small, were clean, bedding spotless. Ate in the restaurant for supper, food very good and good value. Staff excellent. Little more work needed at breakfast, only 1 server on, and waited to be served, due yo Covid-19 restrictions, and each item was brought 1 by 1 which left you waiting for cutlery, butter, condiments etc. This could be improved.

Pleasant staff. Nice room. Clean. Great price. Highly recommended.

A great hotel with fantastic staff who were very concise and professional with their approach to COVID 19. I was very impressed at this. A great transit hotel in between trips as part of what is a complex business trip

I stay here quite regularly for work and I have to say the staff for me make this hotel what it is. They are always so welcoming and go above and beyond to make your stay pleasant. Great covid measures in place, a safe place to stay.

During the covid 19 pandemic stayed at the Heathrow Ibis hotel, on arrival was warmly greeted by Maria and her team. Room service for dinner but again staff very helpful and adjusted my meal due to dietary requirements ! A big thank you to reception for the late check out and wonderful customer service !

I had a room booked for 15 nights paid up front, unfortunately for me my flight was brought forwards and Ibis wouldn’t refund my money just a voucher which I can’t use, as I won’t be returning to the uk in the near future. I was still there for 7 nights, so I wasn’t looking to cancel the 15 nights, but as I had a few flights cancelled I couldn’t afford to not take the revised flight. Disappointing from Ibis. Otherwise staff where great. Don’t pay up front.!!!

I must admit that previous accomodation was a desastre and I was pleasantly surprised to thd changes that were made in the meantime. Food was average, service was very much on the up and so all I can say is that I will stay there again.