ibis London Heathrow Airport Hotel 3 stars

Name: ibis London Heathrow Airport
Address: LONDON, UB3 5AL, UNITED KINGDOM
Telephone: (+44)208/7594888
Rating: 4.2

Customer review rating 4.2/5 15,383 reviews

ALLSAFE approved hotel

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+ 19 Services

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ibis London Heathrow Airport Hotel

Vibrant economy hotel, open to everyone

"We have introduced intensified hygiene & prevention measures to ensure your safety. The ALLSAFE label represents our new elevated cleanliness protocols, and provides assurance that these standards are being met in this hotel." Tier 4 restrictions apply

Jayne Riley, Hotel Manager

Our guests enjoy a warm, friendly atmosphere thanks to the lively café/restaurant, and our 24hr snack service takes care of hunger around the clock. Free fibre Wi-Fi is yours for the using throughout, and each of our 356 bedrooms is decked out with fresh, modern décor and the plush Sweet Beds that earn us regular five-star reviews across the board. Location, location...and price. You'll stay less than a mile away from the runway at room rates that are hard to beat!

If you are not heading to the airport straight away and you would rather be seeing more of England, there is a local bus service making regular trips to Windsor Castle, Hampton Court and LEGOLAND. more of England, there is a local bus service making regular trips to Windsor Castle, Hampton Court and Legoland. Guests can also visit London by taking a 30 minute train (the Heathrow Express) to explore the capital's various cultural attractions.

Hotel extras

An ALLSAFE Bureau Veritas certified hotel
Accessible via Heathrow Airport Shuttle bus service
30 minutes from nearest underground to central London

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel (Paying)
- High-speed Internet
- WIFI in the communal areas yes
- WIFI in your room Yes
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Private enclosed outdoor parkingPaying
Accessibility for people with reduced mobility
- Reduced mobility rooms ONLY DOUBLE BED HANDICAP ROOM. NO TWIN
- Reduced mobility facilities
Pets allowedPaying
100% non-smoking hotel
LONDON HEATHROWPaying
Languages spoken at the hotel
- English
- Spanish
- French
- Italian
- Portuguese
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 9AM (Paying) Want to enjoy the comfort of your room earlier? Book your early check-in online to access your room from 9am and make the most of your stay.
- LATE CHECK-OUT UP TO 5PM (Paying) Enjoy the comfort of your room for longer! Book your late check-out online to keep your room until 5pm on your departure day
Electric car recharging units
Laundry
- Dry cleaning / Ironing (Paying)
- Shoe shine machine
Cash machine

BreakfastPaying
1 restaurant(s)
1 bar(s)
Snack & beverage machine

Billiards/Snooker

Hotel location

ibis London Heathrow Airport

112 Bath Rd, Hayes, Middlesex
London Heathrow Airport
UB3 5AL
london
united kingdom

Tel: +442087594888

Fax: (+44)208/5647894

Contact email :

Check-in from 14h00

Check out up to 12h00

HOTEL HOPPA : H6, H56 TERMINAL
LONDON HEATHROW AIRPORT : 140-111-105-285 HEATHROW CENTRAL BUS STATION
HATTON CROSS TUBE : Picadilly Hatton Cross
PICADILLY LINE : PICADILLY LINE HEATHROW 123
HEATHROW EXPRESS : HEATHROW EXPRESS HEATHROW T2&3

By plane
LONDON CITY AIRPORT At 30km / 18.75 miles
By plane
LONDON HEATHROW At 1.61km / 1 miles - Shuttle paying
By plane
LONDON LUTON At 45km / 28.13 miles
By car
M3 JUNCTION 3 At 4.83km / 3 miles
By car
M4 JUNCTION 4 At 1.61km / 1 miles
By train
HAYES AND HARLINGTON At 1km / 0.63 miles
By train
HEATHROW EXPRESS TERMINAL 3 At 0.5km / 0.31 miles
By train
ST PANCRAS INTERNATIONAL At 48.28km / 30 miles

GPS :51.480789, -0.430683

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Double room with 1 double bed

Max. number of persons: 2

Wireless internet in your room
Satellite/cable colour TV
Business Desk

Twin room with 2 beds

Max. number of persons: 2

Wireless internet in your room
Satellite/cable colour TV
Business Desk

Family room with 1 double bed + 1 extra bed

Max. number of persons: 3

Wireless internet in your room
Satellite/cable colour TV
Business Desk

Accessible Room with 1 double bedNon contractual photo

Accessible room

Max. number of persons: 2

Accessible Room with 2 single bedsNon contractual photo

Accessible room

Max. number of persons: 2
Area: From 18 m² / 194 sq ft

Classic Family Room

Max. number of persons: 4

Wireless internet in your room
Satellite/cable colour TV
Business Desk

Rooms

Our restaurants and bars

FOGG'S KITCHEN & BAR

Type of cuisine: International

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Lunch

12:00 - 22:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

BAR

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Always accommodating

Pete Business - 06/01/2021 Confirmed reviews ALL

Basic but clean accommodation ideal for a brief overnight stay. Great value for money.

Thank you so much for your fantastic review of our hotel and team, we are delighted you enjoyed your experience with us so much and we hope we will welcome you again soon. Kind Regards Jayne & Team Jayne Riley General Manager Ibis London Heathrow Airport

Easyily accessable to LHR

Lydia B. Business - 04/01/2021 Confirmed reviews ALL

Late check in.... staff friendly as always. Ordered food from the bar... delivered quickly and still hot... had an early check out. Rooms are always clean and quite... thank you

Dear Guest Thank you very much for your review, myself and my team monitor all our guest comments so we can always look for ways to improve. Whilst we love that you scored us quite high it is only scores of 9 or 10 that make a difference to our Quality scoring where we benchmark ourselves within the company. If there is something we could have done to get a 9 or a 10 please let us know and we can work on it! Thank you again for your review and we hope to welcome you again very soon. Kind Regards Jayne & Team Jayne Riley General Manager Ibis London Heathrow Airport

Great stay

Jose G. Business - 03/01/2021 Confirmed reviews ALL

Very friendly staff, so helpful

Je Families - 02/01/2021 Confirmed reviews ALL

It took quite a while at the front desk to check me in meanwhile I had a baby on my back and I wished the process or the person at the front desk took less time. Also I wish I was given better direction to locate my room still with the weight of my baby I kept walking to and fro. There wasn’t a phone in the room with which I could reach the front desk. I signed up for breakfast but wasn’t given all I requested for. I didn’t notice this until I was at the airport. Apart from these it was a good stay. The boiler in the room was a good idea. Temperature in the roof was good for my baby and I, it wasn’t too cold. Proximity to airport was fantastic.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Jayne Riley General Manager Jayne Riley General Manager Ibis London Heathrow Airport

So nice to be back!

David Business - 01/01/2021 Confirmed reviews ALL

I love this hotel and the team that work here, they consistently provide a high level of service and they always get the basics right. I have stayed at other hotels supposedly superior to this one and had lots of niggles - you can trust this hotel for a consistent and hassle free stay. 100% my hotel of choice

Colin S. Business - 31/12/2020 Confirmed reviews ALL

In the most difficult circumstances the staff went out of their way to try and make my stay as comfortable as possible.I could not have asked for more ,they were just great .

Always a good stay

Simon Solo - 31/12/2020 Confirmed reviews ALL

A nice reliable stay, as always. A better night sleep would be achieved if the pillows were softer.

Warm Welcome, Great stay, felt safe and secure here.

Peggy E. Business - 27/12/2020 Confirmed reviews ALL

The Staff was extremely accomodating and helpful. The hotel was safe and clean and well sanitized with many cleanliness protocols in place. All in all a great pleace to stay near Heathrow airport.

Dear Peggy Thank you so much for taking the time to give us such great feedback, myself and my team really appreciate your comments and your review will act as great encouragement for us. Please feel free to visit Trip Advisor and share your review so others can find out about our fantastic hotel & team, we would be very grateful. Once again thank you and I hope we will welcome you again in the future. Kindest Regards Jayne Riley General Manager Jayne Riley General Manager Ibis London Heathrow Airport

Good stay

Kevin Business - 24/12/2020 Confirmed reviews ALL

Great check in. Great to experience my new benefits as a silver card holder

Yet again, another friendly, comfortable and safe stay.

G. M. Business - 22/12/2020 Confirmed reviews ALL

Another perfect stay at the Ibis Heathrow. As a frequent guest I was met in the usual friendly way,first name used, make to feel like a human being not just a person. From the moment I walked into the hotel I felt safe and could see all the practices put in place to keep the hotel as COVID safe as humanly possible. Restaurant was closed which is totally understandable, I like that we could still order food and drinks which were brought to my room promptly and still hot, a thing most hotels can’t seem to manage. First class stay, looking forward to my next visit. Keep up the good work.

Dear G. Thank you so much for your feedback following your recent experience with us. We are delighted to read you enjoyed your stay and thank you for such great comments about the team. I will be sure to share your feedback with all of them. We hope we will welcome you again in the near future. Kind Regards Jayne Riley General Manager Jayne Riley General Manager Ibis London Heathrow Airport

Comfortable stay & good service

P A. Families - 20/12/2020 Confirmed reviews ALL

Pet friendly, well located and great service from all staff.

Dear Peter We very much appreciate your comments regarding your stay at the ibis London Heathrow Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jayne Riley General Manager Ibis London Heathrow Airport

Good stay

Catarina Couples - 20/12/2020 Confirmed reviews ALL

Felt very safe and the hotel was super clean and full of Sinhala on how to behave

Dear Caterina We very much appreciate your comments regarding your stay at the ibis London Heathrow Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jayne Riley General Manager Ibis London Heathrow Airport

Friendly, helpful

Bob B. Solo - 20/12/2020 Confirmed reviews ALL

Breakfast and evening meal. Very warm experience.

Dear Robert We very much appreciate your comments regarding your stay at the ibis London Heathrow Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jayne Riley General Manager Ibis London Heathrow Airport

Good Stay

Beatriz S. Solo - 19/12/2020 Confirmed reviews ALL

Everything went smoothly, everyone was friendly, the hotel was clean and was following the government rules for social distancing, sanitising tables and providing hand sanitizer. All was good.

Dear Beatriz We very much appreciate your comments regarding your stay at the ibis London Heathrow Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jayne Riley General Manager Ibis London Heathrow Airport

Ian H. Business - 19/12/2020 Confirmed reviews ALL

Rooms are cold even with heating on full. Staff at bar quite abrupt.

Dear Mr H. Thank you for taking the time to tell us about your experience at the ibis London Heathrow Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jayne Riley General Manager Ibis London Heathrow Airport

Another quality stay

Arch Solo - 17/12/2020 Confirmed reviews ALL

Good. Didn't get one of my preferred rooms but still one with a view.

Thank you for taking the time to share your feedback. We hope we will welcome you again in the future. Kind Regards Jayne & Team Jayne Riley General Manager Ibis London Heathrow Airport

Good stay. Felt COVID safe.

Sara Business - 17/12/2020 Confirmed reviews ALL

Stayed the night for business. Very COVID safe. Staff as friendly as ever.

Dear Sara We very much appreciate your comments regarding your stay at the ibis London Heathrow Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jayne Riley General Manager Ibis London Heathrow Airport

Quiet room with nice modern bathroom

John Solo - 16/12/2020 Confirmed reviews ALL

Special thanks to the Front office Manager Maria. Has a few questions about my stay and she replied to my emails within a few minutes. With staff like Maria she is one of the reasons I would choose to come back to this hotel. Great location and great attentive staff.

Dear Thank you so much for your feedback following your recent experience with us. We are delighted to read you enjoyed your stay and thank you for the personal mention for Maria I will be sure to share your feedback with all the team. We hope we will welcome you again in the near future. Kind Regards Jayne Riley General Manager Jayne Riley General Manager Ibis London Heathrow Airport

Great location!

Enka Business - 15/12/2020 Confirmed reviews ALL

Staff very accommodating! Very clean and good value for money. Would definitely recommend it!

Dear Enkelda We very much appreciate your comments regarding your stay at the ibis London Heathrow Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jayne Riley General Manager Ibis London Heathrow Airport

Convenient for Heathrow

James Solo - 14/12/2020 Confirmed reviews ALL

The Hotel and breakfast were excellent: this is my "go to" hotel when I need an overnight at Heathrow, and I wasn't disappointed by Ibis. It would have bene nice to have been warned that the Hotel Hoppa bus, which is how I normally get to/from the hotel, had much reduced frequency.

Thank you for taking the time to share your feedback. We hope we will welcome you again in the future. Kind Regards Jayne & Team Jayne Riley General Manager Ibis London Heathrow Airport

Our most recent 20 reviews

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