Novotel London Brentford 4 stars

Customer review rating (ALL Rating) 4.3/5 1,226 reviews

Best price
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Great West Road, TW80GP BRENTFORD, United Kingdom

Description

Hotel extras

  • Spacious modern hotel with parking in the heart of West London

  • Relax in the gym, heated indoor pool and stylish sanarium

  • Enjoy excellent international cuisine and British classics

  • Discover world-famous attractions like Kew Gardens

  • Flexible West London meeting rooms for events and functions

Our accommodation(s)

Hotel location

Novotel London Brentford

Great West Road
TW80GP BRENTFORD
United Kingdom

GPS:51.491003, -0.302124

Telephone
Fax +44 20 3693 1810

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR & RESTAURANT

Serving a menu of international dishes and homegrown classics, our hotel restaurant in Brentford caters to every taste. From sharing Indian to Asian noodles, Thai curries to gourmet burgers, moreish cheesecake to exotic fruit salad, we've got you covered.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,226 reviews

TripAdvisor Rating  4.3/5  1,497 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Randip S. Business - Confirmed reviews ALL

Polite and professional staff, clean hotel

Dear Randip S., Thank you for your kind words regarding our location and the professionalism of our staff. We are pleased to hear that you found our hotel to be clean. Your feedback is greatly appreciated and motivates us to maintain our high standards. Best regards, Novotel London Brentford

Customer review rating 4.5/5

Katie L. Business - Confirmed reviews ALL

Staying away from home for work and had a really warm welcome from staff at reception and in the restaurant. Made it a much nicer experience than I have had elsewhere.

Dear Katie L., Thank you for your kind words regarding our staff and the welcoming atmosphere at our hotel. We are delighted to hear that your experience surpassed your expectations during your work stay. Your feedback is invaluable in maintaining our high standards. Best regards, Muhammad Abbas Novotel London Brentford

Customer review rating 4.5/5

Mark C. Solo - Confirmed reviews ALL

5 night stay, on arrival met Georgia who looked after me and then was pretty much left alone until checkout

Dear Mark C., Thank you for your kind words regarding our helpful staff and the quiet room during your five-night stay. We appreciate your feedback and are pleased to know that Georgia made a positive impression. We hope to welcome you back in the future. Best regards, Ali Kassam Novotel London Brentford

Customer review rating 1.0/5

Paul S. Families - Confirmed reviews ALL

Had an awful night sleep the second night, complained to reception in the morning about somebody bouncing a ball at 2:15 in the morning against the wall but reception didn’t really seem interested

Dear Paul S., Thank you for your feedback regarding your recent stay. I regret to hear that noise disturbances impacted your experience and that you did not receive the level of attention expected from our team. Your comments will be taken into consideration as we continually strive to improve our guest experience. Best regards, Ali Kassam Novotel London Brentford

Customer review rating 2.5/5

Martin Y. Couples - Confirmed reviews ALL

Wardrobe door hinges broke USB charge point not working neither was a bedside light. Cooked breakfast ingredients were cold no shower non slip safety mat in room a safety issue had to ask reception for one!

Dear Martin Y., Thank you for your feedback regarding your recent stay. I regret to hear that your experience did not meet your expectations. Your comments concerning the room's condition and breakfast quality are duly noted, as is your concern regarding safety measures. We appreciate your insights and will take them into consideration. Best regards, Novotel London Brentford

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Other web-users rate our hotel

  • 574 reviews 8.1/10 Location
  • 1,169 reviews 7.3/10 Room
  • 1,201 reviews 8/10 Service
  • 17 reviews 4.8/10 WiFi
  • 567 reviews 8.3/10 Cleanliness
  • 407 reviews 8.2/10 Breakfast
  • 336 reviews 7.8/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.